• 제목/요약/키워드: Service Competitiveness

검색결과 939건 처리시간 0.029초

철도서비스 평가를 위한 항목 및 지표의 선정방안 (The Development of Performance Measures in Railway Services)

  • 김연규
    • 한국철도학회:학술대회논문집
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    • 한국철도학회 2003년도 춘계학술대회 논문집
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    • pp.222-231
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    • 2003
  • After the reform of rail industry, a system to evaluate service qualities is required for the continuous improvement of railway service and the strength of competitiveness. This research provides evaluation categories and indices which are considered to be suited to the evaluation of rail service qualities. This study provides 4 categories and 11 indices to assess the rail service qualities: provision-operation interval/average operation speed, reliability-regularity/operation cancellation rate, safety- train usage term/facilities for the weak, client satisfaction- easiness of reserving and purchasing of tickets/comfort of queuing facilities/ kindness of train crews/ pleasantness of trains/provision of information, etc.

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융합보안 공급자 자기 적합성 제도 (Convergence Security Provider Self-Conformity System)

  • 백남균
    • 디지털산업정보학회논문지
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    • 제15권2호
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    • pp.53-61
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    • 2019
  • In this paper, we propose 'a self - conformance system of convergence security provider' to provide basic data for security and reliability of convergence industrial technology, system and service. It is difficult to evaluate convergence security systems, limited to information and communication service providers, unable to check convergence security items, burden of submission documents, difficulty in measuring convergence security service level and we will summarize product and service-based requirements that can be integrated and systematically measure the level of convergence security and define renewed life cycle-based convergence security information and content security and assurance requirements. On the basis of this, each convergence security company declares conformity with the standard itself without the certification of the certification body, and introduces the provider conformity certification system which can manufacture and sell. This will enable the company to strengthen its competitiveness through timely launch and implementation of products and services and cost reduction.

클라우드 서비스 파트너 역량 분석 프레임워크 개발 (A Development of Cloud Service Partner Competency Analysis Framework)

  • 박원주;서광규
    • 반도체디스플레이기술학회지
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    • 제21권3호
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    • pp.69-73
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    • 2022
  • The application of cloud computing to many industrial domains is rapidly increasing, and domestic and foreign cloud service providers are actively conducting business. In the domestic cloud market, it is necessary to establish an ecosystem with partner operators that work closely with private cloud service providers. In this paper, to create such an environment, we propose a framework that can evaluate the capabilities of partners required for cloud service providers to establish specific business strategies. The framework proposed in this study establishes criteria for evaluating partners' competencies and applies a decision-making model such as fuzzy AHP for evaluation. Eventually this will help not only to expand the domestic cloud market but also to strengthen the competitiveness of domestic cloud partners through the growth of the domestic cloud market.

항만 배후부지 경쟁력 평가에 관한 연구 (A Study on Assessment for Competitiveness of Port Hinterland)

  • 김율성;김상열
    • 한국항만경제학회지
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    • 제27권4호
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    • pp.73-90
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    • 2011
  • 기업들의 국제 분업화와 SCM(supply chain management) 체계 확산을 계기로 SCM과 물류가 통합되었으며, 이러한 패러다임 변화에 의해 항만과 공항의 배후단지가 공급, 제조, 유통 등의 중심지가 되고 있다. 또한, 글로벌 SCM 체계의 확산 과정에서 글로벌 기업들은 항만 및 항만 배후부지의 경쟁력을 평가하는데 있어 입지여건을 매우 중요한 요인으로 평가하였고, 기존의 물동량 창출과 함께 배후부지에서의 부가가치물류(value added logistics)의 중요성이 강화되고 있는 상황이다. 이에 본 연구에서는 항만 배후부지의 경쟁력 평가 모형을 수립하고, 7개 국내외 항만 배후부지를 평가하고자 하였다. AHP 분석을 통해 항만 배후부지 경쟁력 평가요인들의 중요도 분석을 수행한 결과는 물류요인이 62.3%의 중요도를 보이며, 다음으로 배후경제요인(27.3%), 도시 및 정책요인(10.4%)의 순으로 분석되었다. 이러한 결과는 항만 배후부지 경쟁력 향상을 위해서는 상대적으로 중요도가 높은 물류 요소에 대한 활성화방안 마련이 가장 필수적임을 의미한다. 특히, 항만의 서비스노선과 항공 네트워크망 구축이 필요하며, 이를 지원하기 위한 인프라 확충도 뒤따라야 할 것이다. 국내외 7대 항만 배후부지 경쟁력에 대한 부산항의 평가 결과는 싱가포르, 홍콩, 상해에 이어 4위로 평가되었다. 향후 본 연구에서 제시한 항만 배후부지 경쟁력 평가모형을 바탕으로 국내 항만 배후부지의 경쟁력을 평가하여 차별화된 인센티브 제공 등에 대한 연구가 추가되어야 할 것이다.

u-City service Model based on Implementation and Adaptability

  • Lee, Yeon-Ho;Ko, Seong-Sun;Lee, Nam-Yong;Kim, Jong-Bae
    • Journal of information and communication convergence engineering
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    • 제8권3호
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    • pp.251-257
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    • 2010
  • The realization of u-City is coming near in some local governments by applying various city services, namely, u-City services to the city construction field to improve competitiveness of the city. But it is a reality that some local governments are experiencing many trial and errors in application of the u-City service in addition to the problem posing that the u-City service is not considering characteristics of development or application environment of an individual city. The present research proposes a service model for on-site application of the u-City service to solve this problem. The proposed model suggests a method for specifically conceptualizing and objectifying the on-site application that the existing concept-oriented model or an architecture-oriented model, etc. didn't provide. The verification system on effectiveness or effects of the u-City service model to remove ambiguity on the u-City service especially. The verification system of the u-City service model grasps the technology, function, procedure and target, etc. that the u-City service contains, evaluates whether the model satisfies conditions that the model should have, and secures objectivity and predictability of the u-City service model through confirmation on propriety, implementation and effectiveness, etc.

A Study on 5G Service Methods by using BOCR Model and ANP

  • Song, Inkuk
    • KSII Transactions on Internet and Information Systems (TIIS)
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    • 제16권10호
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    • pp.3299-3312
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    • 2022
  • Recently, South Korea preferentially allocated frequencies to build 5G networks as a core competitiveness of the 4th Industrial Revolution. Although the government recognize the importance of 5G construction and preoccupation, network operators have limited to some services, testing the possibility of practical use of 5G. They hesitated to actively build and to carry out the service of a complete 5G network. While 5G is being developed and standardized like this, no one is sure of this step exactly what 5G will be. Thus, following research questions are asked by various stakeholders of 5G market: What is an ideal service providing method for the practical use of 5th generation mobile network? And what are the critical elements to be considered when selecting the service providing method? Therefore, the study aims to investigate 5G service providing issues and elements to be considered and to provide most appropriate service providing method for the practical use of 5G. The results identify that 'Specialized Service' is most appropriate method at the aspects of benefit and opportunity as well as the aspect of risk. In addition, the outcomes imply that the experts replying to the survey not only expect the expansion of emerging market, but also concern the social risk and cost. Since the study dealt with economic, social and business issues in providing 5G service, it might contribute not only to practical research, but also to academic research regarding 5G service method.

출판유통 RFID 적용에 관한 연구 (A Study on Publishing Distribution System Application for RFID System)

  • 안종윤;강경식
    • 대한안전경영과학회지
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    • 제6권1호
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    • pp.125-133
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    • 2004
  • Greeting the globalization and information period of 21C, the improvement of the distributional system structure and modernization of publishing distribution are the seriously required periodic assignments for the publishing industry that is a national knowledge and culture industry to be equipped with the core competitiveness. First, it is to found a large distributional organization that is able to provide total logistics services in time that is essential to the publishing company and bookstore. Second, it is to have a logistics service to act up to the variable requirements of customers such as publishing companies and bookstores under the rapidly changing distribution environment. Third, it is to provide the standardized information of publishing distribution. It is needed to establish a total distributional center in collaboration to satisfy the requirements of publishing industry as above. By doing this work, structure of the publishing distribution system can be improved and its constitution can be strengthen, and it is possible not only to construct a stable supply system but also to realize an information-based system in the publishing industry with the construction of information system and its utilization. Furthermore, the application of RFID in the publishing distribution is essentially required to provide the symbolic model and logistics infrastructure into the 'Paju publishing culture information industrial complex'. It could be possible by growing the international recognition regarding distribution environment and strengthening the international competitiveness in the period of the ""Open door".

민간운영업체의 참여를 통한 항만경쟁력 제고 (Port competitiveness accelerated by private port management company)

  • 김진환
    • 한국항만경제학회지
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    • 제20권1호
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    • pp.57-77
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    • 2004
  • The meaning of seaport has always been translated into something concerned with nation-wide goals and viewpoints, which used to be in developing country. The time developing countries have tried to be in pursuit of their economic development, one of important sectors is SOC investment that is needed into huge capital input which they couldn't easily afford to it. Another one which we have to mention in terms of seaport at contemporary maritime matters is privatization of port, that is strongly connected with efficiency to achieve port productivity. All these factors can produce high quality of service, and port co-operation and diversification of their business areas, etc. Therefore we then have to think of private port management companies such as P&O Ports, Hutchison Whampoa in HK, etc. in order to provide better port service to the customers, and they can also get involved into capital port investment as well. This kind of concept already comes from Denholm Ship management companies in shipping. So, it is necessary for us to look into port management company in our side, which means, we have to be involved into such a business to invest and manage foreign ports as well as our ports. Then, port competitiveness will follow in our ports.

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이동통신사 만족도 평가모형의 설계 및 구현 (Design and Implementation of an Assessment Model for Telecommunication Company Satisfaction)

  • 함형범;이양선
    • 한국멀티미디어학회논문지
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    • 제13권2호
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    • pp.324-331
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    • 2010
  • 이동통신 시장 규모가 폭발적으로 증가함에 따라 이동통신사 간에 고객 유치 경쟁도 치열하다. 국내 이동통신사들은 좀 더 나은 품질과 서비스로 만족도를 향상시켜 고객을 확보하기 위한 노력을 전개하고 있다. 이에 이동통신 산업의 경쟁력과 부가가치를 높이기 위하여 이동통신사에 대한 만족도 요소와 종합 만족도를 정량적으로 평가할 수 있는 과학적 연구가 필요하다. 본 논문에서는 AHP와 통계적 방법을 이용하여 이러한 만족도를 정량적으로 추정하는 방법을 연구하고 실증분석 하였다. 제안된 방법을 활용하여 소비자들은 양질의 제품과 서비스를 받을 수 있을 것이며 나아가 국내 이동통신은 세계적으로 경쟁력을 확보할 수 있을 것으로 기대한다.

교육서비스의 상업성 논쟁과 발전과제 (Some Discussions on the Commercialism of Educational Services)

  • 박문서
    • 통상정보연구
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    • 제8권3호
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    • pp.43-69
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    • 2006
  • All the factors related in education of Korea are very important in the aspect of economic development. The numbers of students being in school from kindergarten through university approximate a quoter of Korean people. Nevertheless paradigm of commercialism in education has been excluded completely in discussion by the reason of 'educational objective' of education fields in Korea. So Korea's educational services have been confronted with various problems which could hardly be solved, and have lost global competitiveness with the development of globalization. The purpose of this paper is to examine the commercialism of educational services by analysing various social phenomena and government policies relating to educational services in Korea, and to find some alternatives which are able to introduce commercialism on educational fields in Korea. Methodology of this paper depends on the theoretical analysis. Major findings of this study can be summarized as follows: First, notwithstanding that the relative importance of education is the same to that of economy in Korea, the providers of educational services in Korea are against their commercialism problems. Second, it is suggested that the stereotyped idea, that is, the commercialism in educational services be excluded, should be removed above all. Third, in order to improve the competitiveness of educational services in Korea, it is recommended that the commercialism be recognized in a part and various strategies such as the s-SCM, educational service marketing, etc. be introduced. Fourth, we have to prepare for globalization of educational services through making the educational industry to exporting services.

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