• 제목/요약/키워드: Self Service Technology Quality

검색결과 123건 처리시간 0.024초

치과위생사의 자기결정성동기가 직무열의에 미치는 영향 및 보상 만족도의 조절효과 (Effect of Self-determination Motivation on Job Engagement and the Moderating Effect of Compensation Satisfaction in Dental Hygienists)

  • 김민정;김지영;류시원
    • 대한통합의학회지
    • /
    • 제10권3호
    • /
    • pp.173-184
    • /
    • 2022
  • Purpose : The purpose of this study was two-fold: to identify the effect of dental hygienist's self-determination motivation on their job engagement and to analyze the moderating effect of compensation satisfaction that affect the relevance. Methods : Data were collected using a structured self-report questionnaire administered to 260 dental hygienists working in dental hospitals and clinics in Busan, South Korea. These were analyzed using IBM SPSS Statistics version 26.0 and SPSS Process Macro 3.5. A frequency analysis, including the respondents' general characteristics, frequency, percentages, and standard deviations, was performed. A regression analysis was also performed using SPSS Process Macro to verify the moderating effect of compensation satisfaction in the effect of self-determination motivation on job engagement. Results : The self-determination motivation of the dental hygienists had a statistically significant positive effect on their job engagement, which was the dependent variable. Higher intangible compensation satisfaction levels led to a stronger effect of intrinsic motivation but a weaker effect of extrinsic motivation on job engagement. Moreover, higher tangible compensation satisfaction levels strengthened the effect of intrinsic motivation on job engagement. Conclusion : Recently, the demand for oral health care has been increasing, Competition in the dental medical service market warrants, high-quality dental services based on accurate diagnosis and treatment. In this context, dental hygienists' job engagement must be improved. For this purpose, increasing the satisfaction of dental hygienists with self-determination motivation and appropriate compensation is effective. In addition, attention must be paid to the moderating effect of compensation satisfaction on the relationship between intrinsic motivation and job engagement. On the basis of the implications of this study, the results can be used as basic data for improving dental hygienists' welfare system and manpower management.

치과 환자의 만족도에 영향을 미치는 요인 - 치과의원에서 기공실의 개설여부에 따라 - (Dental Patient's Satisfaction Degree Factors -Concerned with installation of dental clinics -)

  • 김남중;황경숙
    • 대한치과기공학회지
    • /
    • 제22권1호
    • /
    • pp.129-143
    • /
    • 2000
  • With increasing number of dental patients, it is also increasing patient's desire to get better medical service. As the concern for improvement of dental medical service quality is growing, satisfaction degree of dental patients is becoming very important. This study was to investigate difference of patients' satisfaction degree concerned with installation of dental labs and the reason. The data for this study were collected through Self-Administered Questionnaires from 284 patients who had visited dental clinics more than two times. The results are as follows: Female respondents ratio was as twice much as male ones. And 54.2% of the respondents were found out to have completed university education. Dental clinics with dental labs scored higher than others in patients' satisfaction and recommendation willingness degree. Dental clinics without dental labs scored higher in patients' revisiting willingness degree. With simple Correlation Analyses it was found out that the most influential variable concerned with patients' general satisfaction degree was medical facility in dental clinics with dental labs, dentist ability to cure in dental clinics without dental labs. There were some discrepancies with other subordinate variables. Through Stepwise Multiful Regression Analyses it was found out that the most influential variable with patients' general satisfaction degree was dentist ability to cure in total and dental clinics without dental labs and medical facility in dental clinics with dental labs. There were also some discrepancies with other subordinate variables.

  • PDF

IoT 기반의 근거리 통신 기술을 활용한 교육콘텐츠 서비스 플랫폼 (Education Content Service Platform Using the Near Field Communication based on IoT)

  • 류창수
    • 한국정보통신학회:학술대회논문집
    • /
    • 한국정보통신학회 2014년도 추계학술대회
    • /
    • pp.690-692
    • /
    • 2014
  • 기존의 학교현장에서의 단방향 주입식 교육은 학습자의 학습 흥미와 몰입감, 학습능률이 매우 떨어지는 단점을 가지고 있고 집단지성, 협력학습에 한계를 드러내고 있다. 학생들의 자발적인 학습참여를 유도하여 자기주도적인 학습을 통한 학습효과를 높일 수 있는 수단으로 근거리 통신을 활용한 교육콘텐츠 서비스 플랫폼이 요구되고 있다. 본 연구는 IoT(Internet of Things) 기반의 근거리 통신기술인 블루투스를 이용해 교사음성과 교수학습이 전자칠판(Interactive White Board)과 통신하고, NFC 기술을 이용해 학생들의 개인 강의노트 콘텐츠를 재생성하여 빅데이터화 되고 학생 간 공유가 가능해짐으로써 질 좋은 교육 콘텐츠를 생성하는 스마트 스쿨에 걸맞는 교육콘텐츠 제작시스템 기술을 연구하였다.

  • PDF

공공 R&D 시설. 장비의 공동 활용 전략에 대한 연구: 사업별 서비스 품질 개선 및 운영주체의 역할 재조정 (A Study on the Strategic Management of the Public R&D Facilities: The Direction of Service Quality Improvement and Managerial Role Reformation)

  • 임성민;정욱
    • 기술혁신학회지
    • /
    • 제12권2호
    • /
    • pp.388-412
    • /
    • 2009
  • 최근 연구개발투자의 확대와 더불어 첨단 분야 연구 활동이 활발해지고, 국가균형발전 및 지역혁신에 대한 관심이 증폭되면서 연구시설 장비 인프라가 크게 확대되고 있는 상황에 있으나 연구시설 장비의 중요성에 비하여 전략적 투자와 효율적인 운영체제 및 공동 활용을 위한 노력은 아직 미흡한 실정이다. 본 연구는 국가 연구개발 사업 중 주요 부처에서 지원하고 있는 대표적 연구시설 장비 구축 사업들의 향후 개선 방향에 대한 정책적 제언을 제공하기 위하여 대외 공동 활용 서비스에 있어서 사업의 대외 사용자들이 인식하는 중요한 서비스 품질의 요인들과 각 요인들에서 느끼고 있는 만족도를 파악하고 이를 바탕으로 하여 중요도-만족도 분석을 수행하여 각 사업별 집중 개선 대상이 되는 서비스 품질 요인을 파악하였다. 그리고 서비스 제공자들에 대한 심층인터뷰를 수행하여 설문 조사 결과의 확인과 원인 도출 및 개선방향 설정 등을 포함하는 분석활동을 수행한끝에 정부차원의 시설 장비 운영 자원제도의 수립에 있어서 함께 고려되어야 할 사항들을 파악하였다. 그 결과 대학의 경우 공동 활용 목적 보다는 자체 연구목적의 다양한 적용분야에 대한 시설 장비 지원 사업을 추진하는 것이 보다 적합하고, 독립법인의 경우에는 공동 활용 목적의 일반/범용수준의 장비들을 지원하는 사업을 추진하는 것이 효과적이며, 정부출연연구소의 경우에는 선도/개척 수준에 해당하는 고가 및 희귀한 장비들을 필요로 하는 자체연구 및 공동활용목적의 사업을 추진하는 것이 보다 적합하다는 사업 추진주체의 효과적 역할분담에 대한 정책적 제언을 제시하였다.

  • PDF

앤더슨 모형을 적용한 산업체 근로자 직업유형에 따른 구강보건행위와 치과이용에 영향을 미치는 요인 (Influencing factors on oral health behavior and dental clinic use in industrial workers by Andersen model)

  • 임애정;허윤민;김형주;임희정
    • 한국치위생학회지
    • /
    • 제15권2호
    • /
    • pp.235-243
    • /
    • 2015
  • Objectives: The purpose of the study is to investigate the oral health and oral health beliefs in industrial workers and to analyze the influencing factors on dental health care utilization. Methods: The subjects were 280 adults from 16 to 64 years old in Seoul and Gyeonggi from June 20 to July 31, 2014, A self-reported questionnaire was completed after receiving informed consent. The independent variables consisted of predisposing, enabling, and need factors. The predisposing factors included gender, age, residence area, number of family. The enabling variables included monthly income, education, occupation, type of employment. The need factors included subjective oral health recognition and oral health belief model. These three variables had a direct and indirect influence on dental clinic use. The types of occupation were classified into desk duties, merchandizing and service duties technology and others by KSCO-6. Results: The relating factors to dental health care utilization were sex, oral health beliefs perceived benefits, perceived barriers, and self-efficacy. Female tended to have the higher oral health beliefs perceived benefits, perceived barriers(p<0.01), self-efficacy(p<0.05). Conclusions: Those who received frequent oral examination and health instruction tended to have a favorable impact on maintenance of oral health status and improvement in quality of life.

Selection of Machine Learning Techniques for Network Lifetime Parameters and Synchronization Issues in Wireless Networks

  • Srilakshmi, Nimmagadda;Sangaiah, Arun Kumar
    • Journal of Information Processing Systems
    • /
    • 제15권4호
    • /
    • pp.833-852
    • /
    • 2019
  • In real time applications, due to their effective cost and small size, wireless networks play an important role in receiving particular data and transmitting it to a base station for analysis, a process that can be easily deployed. Due to various internal and external factors, networks can change dynamically, which impacts the localisation of nodes, delays, routing mechanisms, geographical coverage, cross-layer design, the quality of links, fault detection, and quality of service, among others. Conventional methods were programmed, for static networks which made it difficult for networks to respond dynamically. Here, machine learning strategies can be applied for dynamic networks effecting self-learning and developing tools to react quickly and efficiently, with less human intervention and reprogramming. In this paper, we present a wireless networks survey based on different machine learning algorithms and network lifetime parameters, and include the advantages and drawbacks of such a system. Furthermore, we present learning algorithms and techniques for congestion, synchronisation, energy harvesting, and for scheduling mobile sinks. Finally, we present a statistical evaluation of the survey, the motive for choosing specific techniques to deal with wireless network problems, and a brief discussion on the challenges inherent in this area of research.

최적화된 건강관리를 위한 표준 프로토콜 기반 헬스케어 서비스 개발 (Development of Standard Protocol-based Healthcare Services for Optimized Health Management)

  • 박현상;김현영;김화선
    • 전기학회논문지
    • /
    • 제67권7호
    • /
    • pp.969-975
    • /
    • 2018
  • The purpose of this study is to develop a healthcare service based on standard protocol and information communication technology for mother's sustainable postpartum care. The developed service was consisted of a client area where mothers measure, manage and transmit their vital signs using their own smartphone and personal health devices, and a server area that manages and shares with the received mother's vital signs and the results of examination results and personal health records. The client area collects vital signs through the IEEE 11073 Personal Health Device (PHD) using the m-health application of the previous study and Continua Health alliance certified personal health devices and transfers to Health Level Seven (HL7) V2.4, Continuity of Care Record (CCR) and Continuity of Care Document (CCD). The server area consists of a mobile web that manages and shares the HL7 Fast Healthcare Interoperability Resources (FHIR)-compliant personal health records to ensure interoperability of examination results, and a mobile web where the postpartum caregiver enters and manages the results of the mother's examination results and provides it to the mother. In this way, the healthcare service of this study securing continued exchanges between the mother and postpartum caregiver improves the quality of life of the mother not only to satisfy the needs of the mother who was discharged but also through self-management and postpartum. In the future, we will conduct a study applying mothers and postpartum caregiver after approval of a clinical trail at a university hospital to evaluate developed healthcare services.

배전자동화시스템 통신서비스를 위한 이중화 통신망 보호절체 알고리즘 연구 (A Study on the Protection Switching Mechanism for Distribution Automation System Ethernet Networks Service of Distribution Automation System)

  • 유남철;김재동;오재곤
    • 전기학회논문지
    • /
    • 제62권6호
    • /
    • pp.744-749
    • /
    • 2013
  • The protection switching technology is widely adopted in the fiber-optical transmission equipments based on TDM(Time Division Multiplexing), such as PDH, SDH/SONET. A variety of protection switching algorithms for Ethernet networks and the progress of standardization are summarized in the document. There are several kinds of protection switching algorithms for Ethernet networks, such as STP, RSTP, MSTP and etc. However, since Ethernet signal move through detour route, it causes much time to recover. Accordingly, it is difficult to secure a usability of Ethernet networks and QOS(Quality of Service). Also, if the protection switching protocol standardized by IEEE and ITU-T is used, it remains a inherent network switching time for protection. Therefore, a specific protection switching algorithm for Ethernet are needed for seamless and stable operation of Ethernet networks service for Distribution Automation System(DAS). A reliable protection algorithm with no switching delay time is very important to implement Self-healing service for DAS. This study of FPGA based protection switching algorithm for Ethernet networks shows that in case of faults occurrence on distribution power network, immediate fault isolation and restoration are conducted through interaction with distribution equipments using P2P(Peer to Peer) communication for protection coordination. It is concluded that FPGA based protection switching algorithm for Ethernet networks available 0ms switching time is crucial technology to secure reliability of DAS.

일반건물 맞춤형 대피동선 안내 서비스를 위한 서비스 시나리오 개발 사례연구 (Service Scenario Development for Customized Evacuation Route Guidance Service in Regular Building)

  • 김태완;이상기;신동민;이성필
    • 서비스연구
    • /
    • 제8권4호
    • /
    • pp.13-29
    • /
    • 2018
  • 본 연구는 화재 발생 시 대응과 대비의 단계에서 건물 상주자가 별도의 도움이 없이 효과적으로 골든 타임 내에 건물에서 자가 맞춤형으로 대피 할 수 있도록 하기 위한 최적의 서비스 시나리오를 개발하는 것이 최종 목적이었다. 그리고 제공하는 서비스를 생활 밀착형으로 더욱 친숙하게 활용이 가능하고 평소 화재 발생 시 항상 대비 할 수 있는 방안에 대한 방법을 모색하기 위하여 더불다이어몬드 방법을 적용하여 화재 대응과 대비 단계로 구분하여 연구를 진행 하였다. 그리고 건물 상주객들과 관리자들에게 화재 동선대피에 대한 서비스뿐만 아니라 일상생활에서 화재구현기술과 연관성 있는 생활형 서비스 기능까지 포함하여 총 14가지 아이디어를 1차적으로 제안하였다. 제안한 14가지 항목을 서비스수혜자의 관점에서 서비스품질평가 및 계층별 종합평가(AHP)를 진행하였고 최종적으로 서비스제공자의 관점에서 비용적 측면과 현실성을 고려하여 14개 문항을 우선순위를 결정하였다. 본 연구를 진행 한 결과 이해관계자들이 고려하는 화재 단계별 중요성 및 평소 화재에 대한 인식의 차이가 상당히 상이하다는 것을 알 수 있었다.

모바일 애플리케이션 마켓(앱스토어)의 수용의도 영향요인에 관한 연구

  • 배재권
    • 한국데이타베이스학회:학술대회논문집
    • /
    • 한국데이타베이스학회 2010년도 춘계국제학술대회
    • /
    • pp.223-234
    • /
    • 2010
  • This study is aimed at proposing a new research model in which application store intention to acceptance influence factors (i.e.. facilitating condition, mobile computing self-efficacy, service compatibility, and system quality) affect TAM (i.e., perceived usefulness and perceived ease of use) positively, leading to application store intention to acceptance eventually. This study developed a research model to explain the use of Apple's App Store, and collected 228 survey responses from the undergraduate students who had experiences with such application store services as game and personal information management application download. To prove the validity of the proposed research model, PLS analysis is applied with valid 228 questionnaires. By employing PLS technique, the measurement reliability and validity of research variables are tested and the path analysis is conducted to do the hypothesis testing. In brief, the finding of this study suggests that application store intention to acceptance influence factors affect TAM positively, and application store intention to acceptance as well.

  • PDF