• Journal of Electrical Engineering and Technology
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• 제9권4호
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• pp.1171-1181
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• 2014

Different power quality (PQ) disturbance sources can have major impacts on the power supply grid. This study proposes, for the first time, an early warning approach to identifying PQ problems and providing early warning prompts based on the monitored data of PQ disturbance sources. To establish a steady-state power quality early warning index system, the characteristics of PQ disturbance sources are analyzed and summed up. The higher order statistics anomaly detection (HOSAD) algorithm, based on skewness and kurtosis, and hierarchical power quality early warning flow, were then used to mine limit-exceeding and abnormal data and analyze their severity. Cases studies show that the proposed approach is effective and feasible, and that it is possible to provide timely power quality early warnings for limit-exceeding and abnormal data.

• KSII Transactions on Internet and Information Systems (TIIS)
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• 제10권1호
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• pp.288-307
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• 2016

Image distortions are typically characterized by degradations of structures. Dictionaries learned from natural images can capture the underlying structures in images, which are important for image quality assessment (IQA). This paper presents a general-purpose no-reference image quality metric using a GRadient-Induced Dictionary (GRID). A dictionary is first constructed based on gradients of natural images using K-means clustering. Then image features are extracted using the dictionary based on Euclidean-norm coding and max-pooling. A distortion classification model and several distortion-specific quality regression models are trained using the support vector machine (SVM) by combining image features with distortion types and subjective scores, respectively. To evaluate the quality of a test image, the distortion classification model is used to determine the probabilities that the image belongs to different kinds of distortions, while the regression models are used to predict the corresponding distortion-specific quality scores. Finally, an overall quality score is computed as the probability-weighted distortion-specific quality scores. The proposed metric can evaluate image quality accurately and efficiently using a small dictionary. The performance of the proposed method is verified on public image quality databases. Experimental results demonstrate that the proposed metric can generate quality scores highly consistent with human perception, and it outperforms the state-of-the-arts.

• 유통과학연구
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• 제18권12호
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• pp.31-43
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• 2020

Purpose: This study examined how many determinant factors (service dimensions, food quality, and price perception) affect revisit intention. This practical concept is service quality (SERVQUAL), customer satisfaction, and repeated/revisit behavioral intention based on the theory of reasoned action (TRA). Research design, data and methodology: This research applied a hybrid mixed-method comprising exploratory and explanatory sequential design by Creswell (2014). The 400 responses were collected in four townships in Myanmar. This study drilled down to exploratory factor analysis (EFA) followed by confirmatory factor analysis (CFA) prior to test the hypothesized factor structure of all the variables resulted in the form of the goodness of fit. For further data analysis, structural equation modeling (SEM) was applied to test the relationships among the variables of the proposed model. Results: The results showed that perceived service quality, food quality, and price perception have direct effects on customer satisfaction and indirect effect on revisit intention. The perceived service quality has the most significant influence while the food quality has the least influence on customer satisfaction. Conclusions: The results are useful for the restaurant managers to better understand the significant strategic choice factors to improve higher quality service amongst restaurants both domestic and international under the stiff competition.

• 한국가구학회지
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• 제24권1호
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• pp.70-78
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• 2013

Indoor air quality control has been strengthened within childcare facilities and welfare communities for the elderly and infirm. I have researched the indoor air quality of kids caf$\acute{e}$s. The quality was determined by the measurement of $CO_2$ and HCHO, and the result was used in understanding of the current status of indoor air quality control. The higher level of $CO_2$ and HCHO were found in the playground area where children use compared to the area for guardians in kids caf$\acute{e}$s. And the more people in the caf$\acute{e}$s, the more $CO_2$ and HCHO were generated. It is judged that kids furniture produce harmful substances for children. Hence, the government regulations for kids caf$\acute{e}$s should be improved by reinforcing the indoor air quality control, considering that the main customers are children not adults.

• 품질경영학회지
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• 제43권1호
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• pp.11-30
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• 2015

Purpose: The purpose of this study is to lay groundwork for future research on the outcomes of national quality awards for secondary-care healthcare organizations. Methods: For this study, a secondary-care hospital was selected through a convenience sampling method and all of its organizational members participated in complete enumeration survey using 109 survey questions derived from the MBNQA criteria for healthcare through structural equation modeling (SEM) Results: As a result, Leadership was shown to drive Foundation and Direction, which affect System that creates Results with 12 hypotheses supported out of 18 hypotheses established. Conclusion: The findings of this study will provide valuable implications to the top management of secondary-care hospitals for self-examining quality management and promoting sustainable competitiveness.

• 한국식품영양학회지
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• 제29권3호
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• pp.404-410
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• 2016

This study aims to investigate the satisfactions with school food service for elementary and middle school parents. We surveyed parents about their concerns regarding food materials, the perception of free school food service, improvement of free school food service and satisfaction with the quality of school food service. The regions were classified into two categories according to the operation of a school food service center. The respondents with greater concern and cooperative purchase of food materials had higher satisfaction with the quality of school food service. It is interesting to note that school food service centers managed directly by the local government had higher satisfaction than those operated by private enterprises with respect to the quality of the school food service. The results of this study can contribute to the establishment of school food service and school food service center policies in the future.

• International Journal of Quality Innovation
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• 제4권1호
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• pp.77-91
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• 2003

Continuous Improvement is a central concept in the quality movement. In almost all descriptions of quality initiatives Continuous Improvement is central. Even in ISO 9000:2000 that has been recognised. In this paper we will discuss the role of continuous Improvement within the quality movement, its relation to knowledge management and, especially, its origin in pragmatic philosophy.

• International Journal of Quality Innovation
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• 제6권1호
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• pp.98-108
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• 2005

In the light of globalisation and the international division of labour, the article will stress the importance of a new conception of quality management, focusing more on the social and environmental aspects of quality in global supply chains with a particular emphasis on suppliers' perspectives. The increasing focus on corporate social responsibility, business ethics, corporate citizenship, sustainable development etc. indicates that managers have failed to see social and environmental aspects of the production as an integrated part of quality.

• 품질경영학회지
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• 제40권4호
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• pp.559-576
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• 2012

Purpose: This research aims at quality improvement of website services on the internet. Methods: SERVQUAL is redefined for web environments as sixteen statements in five dimensions to identify user requirements for websites and measure their importance ratings. Quality Function Deployment (QFD) is used to integrate user requirements into service development for websites so that management and design guidelines can be obtained for user-oriented websites. Fuzzy set theory is introduced to resolve the ambiguity and subjectivity of user requirements in the House of Quality (HOQ). Results: The priorities of design characteristics are extracted from the Fuzzy QFD for University websites. Conclusion: It is expected to provide quality services in less time with less effort, if the results of the Fuzzy QFD are used to provide services in a strategic way under limited resources.

• 품질경영학회지
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• 제38권4호
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• pp.549-560
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• 2010

The role and use of self-service technology (SST) becomes increasingly more important in the e-government service area. Users evaluate the service quality of SST in their everyday life and this evaluation works as a guideline of how SST should evolve for user satisfaction. This study classifies the types of SST according to its purpose and interface, and then investigates the causal relationship of service quality and user satisfaction. In the process, we introduced the three dimensions of service quality - usability, information, and empathy. The analysis results indicate that the three service quality dimensions have positive influence on user satisfaction. While the relationship between information and empathy is significant, that between usability and empathy is not significant. Implications and future research directions are also discussed.