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Expanding the Concept of Quality Management to Global Supply Chains  

Neergaard Peter (Department of Operations Management Copenhagen Business School)
Pedersen Esben Rahbek (Department of Operations Management Copenhagen Business School)
Publication Information
International Journal of Quality Innovation / v.6, no.1, 2005 , pp. 98-108 More about this Journal
Abstract
In the light of globalisation and the international division of labour, the article will stress the importance of a new conception of quality management, focusing more on the social and environmental aspects of quality in global supply chains with a particular emphasis on suppliers' perspectives. The increasing focus on corporate social responsibility, business ethics, corporate citizenship, sustainable development etc. indicates that managers have failed to see social and environmental aspects of the production as an integrated part of quality.
Keywords
Corporate Social Responsibility (CSR); Supply Chain Management (SCM); Quality Management (QM); Suppliers; Globalisation;
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