• 기본간호학회지
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• 제24권2호
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• pp.146-156
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• 2017

Purpose: The aim of this study was to identify Russian inpatients' expectation and satisfaction with nursing service, and further, to analyze the relationship between these variables. Methods: A structured questionnaire was used to survey for 81 Russian inpatients. The survey was conducted from January to June, 2014. Results: Empathy and assurance significantly influenced nursing service expectation and satisfaction. Nursing service expectation was statistically significant for the number of visit to Korea, and nursing service satisfaction was statistically significant for gender, monthly income and primary care giver during hospitalization. Revisit intention was significantly different according to religion, medical department and primary care giver during hospitalization. There were positive correlations between nursing service expectation and satisfaction, and between nursing service satisfaction and intention to revisit the hospital. Conclusion: The results of this study show that the level satisfaction with nursing service influences Russian inpatients' intention continue using the hospital. Therefore, in order to increase the intention to revisit the hospital Korea hospital employees, especially nurses, need to develop nursing service strategies according to general characteristics, culture and nationality of foreign patients.

• 경영과학
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• 제21권2호
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• pp.123-143
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• 2004

Internet shoppers interact with Internet shopping mall systems while they shop. To understand why Internet shoppers make purchase, this study view Internet shopping malls as information systems. Although this view point seems reasonable, little previous studies employing this perspective are found in the relevant literature. This study develops a research model where Internet shoppers' transaction intentions are affected by the mediating effects of trust and satisfaction. Trust can mitigate uncertainty of the e-commerce environment for consumers, and satisfaction is widely used to measure the effectiveness of information systems. Therefore, we consider them as key elements in this study. We further employ the construct of website quality to explain why shoppers have different levels of trust and satisfaction. We classify website quality into information quality, system quality. and design quality. We collected 282 survey responses from Internet shoppers who have prior experiences with Internet shopping malls to purchase a product or service. The survey data are used to empirically test the proposed nine research hypotheses using LISREL. The LISREL results indicate that information quality and design quality have significant impact on both satisfaction and trust, while system quality has little relation to trust level. Further, trust is shown to have significant influence on satisfaction. Finally. both trust and satisfaction is strongly related to the future transaction intention.

• 산경연구논집
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• 제6권1호
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• pp.17-26
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• 2015

Purpose - Ethical management connects corporate management outcomes and emphasizes organizational cooperation. It also links human resource management, auditing, and financial management to increase employee job satisfaction. A survey of American enterprises showed that employees with high ethical consciousness had greater job satisfaction and lower turnover. Research design, data, and methodology - Hypotheses and models based on previous studies were used to investigate the effects of ethical management on employee job satisfaction and turnover intentions. To examine hypotheses empirically, a questionnaire survey based on previous studies was administered to service business workers in Seoul. Results - The study investigated the effects of ethical management practices in relation to factors such as top management's willingness to put them into practice, their appropriateness and implementation within operations, and their influence on job satisfaction, and also examined the effects of job satisfaction on turnover intentions. Conclusions - Ethical management greatly influences job satisfaction and turnover intentions, providing organizational members with alternatives regarding ethical considerations, and to place a strong emphasis on management willingness and enterprise regulations and policies.

• 대한치과기공학회지
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• 제33권1호
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• pp.103-112
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• 2011

Purpose: of this survey research was to investigate the satisfaction level of clinical training for 300 students in the department of dental technology. Methods: This survey was carried out from 1th of january to 20th of january and analyzed using the Statistical Package for Social Sciences 17.0 for Windows. As for the analysis methods, the study used the frequency analysis, percentage, mean, t-test, analysis of variance, multiple regression analysis. Results: The results of multiple regression analysis between the satisfaction level and the related factors indicated that the satisfaction of major and place of clinical training in the clinical training are the major component in the male students and the satisfaction of major and a school record and clinical training experience are the major component that contribute the satisfaction level in the female students. Conclusion: Regular course of training and pre-employment training also recommends to students in the department of dental technology. Faculty and clinical dental technicians should try in order to improve satisfaction level of clinical training.

• 한국사회복지학
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• 제45권
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• pp.315-340
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• 2001

The purpose of study is to examine the effects of family support on the life satisfaction of elderly with disabilities and provide a ground necessary to improve it. Research was conducted on 167 elderly with hearing, visual and physical disabilities aged over 60 who were living in Seoul and Pusan. Telephone survey, sign language and interview, in accordance with types of disability, were adopted to collect data effectively. That is telephone survey was used for elderly with visual impairment whereas face-to-face interview for physical impairment and sign language for hearing impairment by volunteers. Collected data were analyzed, using hierarchical regression analysis. This study utilized two different models, direct effect model and buffering effect of social support in order to examine the effects of familial support on the life satisfaction of elderly with disabilities. Research findings suggest that the level of life satisfaction appeared to be low in general among elderly with disabilities and emotional family support exerted a positive effect on life satisfaction. In addition, it is empirically supported that emotional family support buffered the negative effect of economic limitations on life satisfaction. In other words, the effects of economic limitations as stress factor decreased with the increase in the frequency of emotional support, however, the level of life satisfaction decreased at a mercy of the stress factor of economic limitations with the decrease in the frequency of emotional support. Finally, this paper attempted to provide some alternatives to effectively improve life satisfaction among elderly with disabilities based on empirical findings.

• 가정과삶의질연구
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• 제33권5호
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• pp.71-85
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• 2015

The present study aimed to identify the variables related to paternal participation in child-rearing. For this purpose, 543 fathers of young children living in the seven biggest cities in Korea were invited to participate in the internet survey and completed questionnaires assessing marital and job satisfaction. Their temperament was measured with the EAS Temperament Survey(Buss & Plomin, 1984). The result of this research showed that both the marital and job satisfaction of the fathers affected their parenting participation. And also, marital satisfaction was more strongly associated with the fathers' parenting participation than job satisfaction. All temperament types of the fathers had moderating effects and there were significant differences according to their temperament. This study provides the key factors which have an influence on paternal involvement in parenting and also suggests that the temperament of the father should be considered for participation in parenting.

• 농촌계획
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• 제27권3호
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• pp.1-9
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• 2021

It is important for residents to give opinions and participate in urban regeneration projects. Urban regeneration college is being operated to strengthen the capacity of residents. In this study, the educational satisfaction of the students was surveyed while conducting the program of urban regeneration college. By analyzing survey, we intend to derive implications when constructing an urban regeneration college education program. The survey was conducted on 215 students from urban regeneration college in y-gun. Analysis was performed using the spss24.0 program. As a result of factor analysis, it was classified into three factors: education design, education culture, and education support. All three factors had significant differences in educational satisfaction. Satisfaction with education had a significant effect on the possibility of village development. Satisfaction was different according to the contents of the educational program according to the awareness of urban regeneration. For those who are aware of urban regeneration, educational culture among educational programs has more influence on educational satisfaction. Those who were not aware of urban regeneration had an effect on education support and education satisfaction. The results of this study can be used as basic data when planning educational programs for urban regeneration college.

• 디지털산업정보학회논문지
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• 제19권3호
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• pp.13-25
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• 2023

This study analyzed the impact of expectations congruence, usefulness, ease of use, and interaction on the satisfaction of learners who participated in distance learning. For this purpose, a survey was conducted targeting students taking remote classes operated by universities after COVID-19. The survey was conducted online using learning management system notices and mobile notifications at the end of remote classes. The research results are as follows. First, expectation confirmation was found to have a significant effect on satisfaction. Second, usability was found to have no significant effect on satisfaction. Third, ease of use was found to have a significant effect on satisfaction. Fourth, interaction was found to have the greatest impact on satisfaction. This study analyzed the impact on satisfaction with university distance learning after COVID-19. Based on the research results, it is necessary to specify teaching strategies such as supporting a distance learning environment optimized for learners and strengthening interaction.

• 복식문화연구
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• 제31권4호
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• pp.452-466
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• 2023

This study focused on how retail tech promotes differentiated customer experiences in offline fashion stores. The purpose of this study is to determine the effects of the characteristics of fashion retail tech stores on consumers' flow and satisfaction. We surveyed Koreans aged 10 to 50 who had experienced offline fashion retail tech stores. The survey was conducted from April 28, 2023, to May 21, 2023. The total number of survey respondents was 200. The quantitative data collected through questionnaires was analyzed using SPSS 25.0. To reveal the effects of fashion retail tech store characteristics on consumer's flow and satisfaction, frequency analysis, we conducted frequency analysis, factor analysis, reliability analysis, correlation analysis, and regression analysis. The results of this study, figured out that fashion retail tech store's characteristics, including playfulness, efficiency, interaction, and information provision, have a significant impact on behavior flow, emotional flow, and satisfaction. As a result of analyzing the influence of consumers' flow led to satisfaction, it was confirmed that emotional flow positively influenced satisfaction, but behavioral flow had no meaningful effect on satisfaction. The results of our study can be used to make a successful marketing strategy and can serve as foundational data for consumer research on retail-tech-applied offline fashion stores.

• 한국산학기술학회논문지
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• 제14권5호
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• pp.2168-2177
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• 2013

본 연구는 대졸자 직업이동 경로조사 (GOMS: Graduates Occupational Mobility Survey) 2010년도를 활용하여 대졸자 4051명의 취업결정요인의 주관적 인지가 직무만족에 미치는 영향을 분석하였다. 취업결정요인의 주관적 인지는 학력요인, 자격/전공요인, 인성/인맥요인 등으로 설정하였고, 직무만족을 내재적 만족과 외재적 만족 등으로 구성하였다. 연구결과는 다음과 같다. 첫째, 대졸자의 성별, 학교유형, 학교소재지, 전공 등에 따라 취업결정요인의 주관적 인지와 직무만족에 차이가 있었다. 둘째, 비수도권 소재 학교, 교육계열, 학력요인, 자격/전공요인, 인성/인맥요인 등이 내재적 만족에 정(+)의 영향을 끼치는 것을 알 수 있었다. 셋째, 2~3년제 대학, 비수도권 소재 학교, 사회계열, 교육계열, 공학계열, 자연계열, 의약계열, 학력요인, 자격/전공요인, 인성/인맥요인이 외재적 만족에 정(+)의 영향을 끼치는 것을 알 수 있었다. 본 연구는 대학생의 취업결정요인의 주관적 인지에 대한 세분화된 분석 자료를 제공하고 직무만족에 대한 새로운 검증에 의미가 있다.