• Title/Summary/Keyword: Satisfaction investigation

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Investigation of Users' Satisfaction of Control & Operation Technology Development for Secure Container Transportation (컨테이너 화물 안전수송을 위한 관제 및 운용기술 개발에 관한 사용자 만족도)

  • Ha, Chang-Seung;Hwang, Seok-Jun;Sohn, Bo-Ra
    • Journal of Fisheries and Marine Sciences Education
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    • v.24 no.4
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    • pp.482-493
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    • 2012
  • Logistics security has been enhanced to control cargo containers effectively and safely in global logistics. In response to the change, This study describes the system now being developed that tracks container position, watches cargo security status and gets informations of surrounding until the cargos arrived at its destination. We examine completion and satisfaction of the product for prospective users. For this, considering earlier studies about customer trust, satisfaction, service quality and purchase decision, we analyse an effect among the variables empirically. As a result, when the program is released, we examine customers' satisfaction and purchase decision for the informations to be offered from the program.

Analyzing the Impact of Value Satisfaction on Behavioral Intention to Use E-Resources

  • Kumar, Vinod;Garg, Ruchi Jain;Vandana, Vandana;Zia, Adil
    • Journal of Information Science Theory and Practice
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    • v.10 no.3
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    • pp.1-14
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    • 2022
  • The present study investigates the impact of perceived value metrics in driving satisfaction and behavioral intention to use e-resource among its users. Utilitarian, hedonic, uniqueness, epistemic, and economic are key values selected for the purpose of investigation in the study. This empirical study is carried out through a survey and responses have been analyzed using structural equation modelling. The target group is selected by means of simple random sampling (users of e-resources in selected business schools). Findings of the study reveal that utilitarian values, hedonic values, epistemic values, and uniqueness values have a significant impact on the usage intention of e-resources; however, economic values reflect an insignificant relationship to intention to use e-resources. The study is a distinctive piece of work on investigating the most and the least significant value(s) associated with satisfaction and usage intentions of e-resources.

Effects of social support, learning flow, and learning satisfaction on academic achievement in university students (일부 대학생의 사회적지지, 학습몰입, 학업만족도가 학업성취도에 미치는 영향)

  • Bohee Song;ByoungGil Yoon;Danbee Lee;Jinyoung Kim
    • The Korean Journal of Emergency Medical Services
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    • v.27 no.1
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    • pp.59-70
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    • 2023
  • Purpose: This study was designed to identify the effects of social support, learning flow, and learning satisfaction on academic achievement in university students. Methods: This study involved university students who agreed to participate the investigation in D City using a structured online questionnaire from December 1, 2022 to December 31, 2022. Results: Social support, learning flow, learning satisfaction, and academic achievement had significant correlations. The influencing factors of academic achievement were age and learning flow, with an explanatory power of 20%. Conclusion: Further active management and attention are imperative for vulnerable students in high-age groups to search for the ways to improve learning flow.

Marital Relations: A Crithical Review and Development of Measurement (결혼만족도 연구와 척도의 고찰을 통한 새로운 연구 방향과 척도의 모색)

  • 정현숙
    • Journal of the Korean Home Economics Association
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    • v.35 no.1
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    • pp.191-204
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    • 1997
  • Reserarch on marital satisfaction adjustment or quality has been one of the most frequently studies area of the investigation in the family field. Yet there has been many problems with the theory and empirical work in this area especially in the area of definitional ambiguity problems of dimensionality level of analysis and problems of measurement. This article is a critical review of this work including both theoretical and empirical problems that typically have occured with the previous research Also a section on suggested modifications for future research in this area and a section of suggestion of new marital satisfaction measurement are included.

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A Study on the Satisfaction Factors of Clients on Tax Preparers (세무대리인 만족요인에 관한 연구)

  • Ha Gab-Jin;Choi Myung-Gyo
    • Management & Information Systems Review
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    • v.17
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    • pp.335-358
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    • 2005
  • The purpose of this study is in investigating the tax clients for their relationship with tax preparers and the general levels of characteristics for the taxation objects, and establishing significant relationships of the two major factors-satisfaction factors and characteristics of the clients-on the satisfaction of the clients. The results of this study will provide an important basic data required for rational management of tax clients. A total of 20 sub-hypotheses were used, which can essentially be summarized into the following three major statements. The hypotheses investigation results can be summarized as below. First, as for the characteristic factors of the preparer, the taxation knowledge factor and the client satisfaction factor were found to be in a significant median positive relationship, and the experience factor and the client satisfaction factor were found to be in a relatively less significant relationship. Second, the factor on the relationship with the preparer and the client satisfaction factor were all found to be in a highly significant positive relationship. Third, in order to measure the characteristics of the taxation objects, relationships between potential tax reductions factor, probability of taxable income adjustments factor, and the client satisfaction factor were analyzed, and they were found to have positive relationships of relatively high significance. Fourth, the average for the client satisfaction factor by industry was found to be the highest for the manufacturing industry, followed by wholesalers and retailers. Other sectors showed little deviation from the average of 4.9, but this factor was not statistically significant. Fifth, the average difference examination of the satisfaction levels for the clients with or without experience of taxable income adjustments showed that those without experience of taxable income adjustments had higher satisfaction levels. Sixth, 12 study hypotheses had been proposed in order to investigate the relationship between the client satisfaction factors and the client satisfaction levels according to the characteristics of clients. Among the 12 sub-hypotheses, except for the study hypothesis of investigating the relationship between the tax preparer's taxation knowledge and the client's satisfaction levels according to the experience of taxable income adjustments, 11 study hypotheses were all not adopted.

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A Study on the Effects of Criminal Investigators' Job Satisfaction and Organizational Commitment (수사경찰의 직무만족과 조직몰입에 관한 연구)

  • Park, Young-Joo
    • Korean Security Journal
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    • no.15
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    • pp.147-171
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    • 2008
  • This study examines the degrees of criminal investigators' job satisfaction and organizational commitment and investigates which factors determine the variations in them. In the first step of analysis, independent variables of criminal investigators' job satisfaction consist of work itself, achievement, responsibility, safety, stability, interpersonal relations, recognition, supervision, and opportunity of growth. In the second step, job satisfaction is a mediating variable and organizational commitment is a defendant variable. Organizational commitment is classified into three types - "affective", "continuance" and "normative". According to the structural equation model analysis, responsibility has a great influence on job satisfaction, and job satisfaction affects affective commitment and continuance commitment. This study suggests that job satisfaction should be increased to improve criminal investigators' organizational commitment. And responsibility is necessary for the improvement of job satisfaction. Despite the professional detective system operating in Korea since January 1, 2005, the level of criminal investigators' recognitions of safety, stability and opportunity of growth turn out to be low. Based on these findings, this study presents four ways to reform measures which are listed below. First, to improve a! n economical circumstance of criminal investigators, any expense associated with criminal investigation should be paid by organizations. Second, to improve safety of criminal investigators, it is necessary to develop and supply enough police equipments. Third, criminal investigators' working hours should be shorten. Fourth, to improve criminal investigators' responsibilities, criminal investigators should be allowed to conduct criminal investigation independently from the prosecution.

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Nursing Organizational Characteristics and Job Satisfaction of Nurses in a general hospital (일 종합병원 간호사의 지각된 간호조직특성과 직무만족)

  • Park, Sung-Ae;Lee, Eun-Joo;Kim, Jeong-Hee
    • Journal of Korean Academy of Nursing Administration
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    • v.6 no.3
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    • pp.347-356
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    • 2000
  • The purpose of this study was to identify the relationship between the nursing organizational characteristics and job satisfaction. Subjects were 362 nurses at a general hospital in Seoul. Data were collected from November 1, 1999 to November 31, 1999 with the structured questionnaires and analyzed by $SPSS-PC^+$ 8.0 for descriptive statistics, ANOVA, Pearson correlation, and stepwise multiple regression. The results were as follows; 1. The average score of the nursing organizational characteristics was 3.7. The score of head nurse's leadership was highest and supervisor's was lowest. The average score of the job satisfaction was 3.1 and was similar to the results of other studies. 2. Being regarded to the nursing organizational characteristics and job satisfaction by general demographic variables, The head nurse's leadership, the supervisor's leadership and interaction, and the overall nursing organizational characteristics showed significant differences by year of career, position status, and service-department(p<.1, p<.05). The job satisfaction showed significant difference by position status(p<.01). 3. There were correlations between the nursing organizational characteristics and job satisfaction(r=0.358-0.815). 4. The most important variable in the job satisfaction was 'organizational climate' and it was explained 32.0% out of the total variance of job satisfaction and 'all of nursing organizational characteristic factors' explained 47.5%. According to the results of this study, the suggestions were as follow: 1. To improve nurses' job satisfaction, the strategy for the development of the cooperative nursing organizational climate and for the strengthening of 'the nursing manager's leadership and interaction' in the nursing department are necessary. It should to be considered the differences in the nursing organizational characteristics and job satisfaction by nursing manager and staff nurses. 2. Further study needed to analysis the organizational climate for the management of the nursing organization. Also it is necessary for further investigation regarding to the relationship between the nursing organizational characteristics and job satisfaction of pre and post-organizational change.

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An Analysis of Structural Relationship during Foreigner's Satisfaction Factor and Intention of Revisit, for Korean Rural Tourism (외국인의 한국농촌관광 만족요인과 재방문의도 구조관계분석)

  • Kim, Min-Seo;Han, Sangjun
    • Journal of Korean Society of Rural Planning
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    • v.23 no.1
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    • pp.41-52
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    • 2017
  • This study began to learn wether or not satisfaction factor of rural tourism is effective to visit for the ordinary foreign people. Research method was parallel-site investigation literature, questionnaire. The analytical data of the study, literature 40 reviews, questionnaire 179 survey in 200 of the subject was using. Measurement and scale was set factors of satisfaction with 'Transportation Infrastructure', 'Festival Experience Program', 'Place', 'Room and Food', 'Local People', and 'Buying the Local Product' through the previous studies and preliminary survey. In the statistical analysis method, frequency analysis, crosstabs, multiple regression analysis and a structural equation model analysis was performed, using SPSS and AMOS program. The Structural analysis results showed 'Place' and 'Local People' have an positive effect on the 'Overall Satisfaction'. Satisfaction of the 'Festival ExperienceProgram', had a major impact also 'Intention of Revisit'. Finally for rural tourism fascination, the contents such as the distinctive local attraction, human resources, information transmission and convenient use is more important than the format and scale.

Relationships among Burnout, Job Satisfaction, Organizational Commitment and Turnover Intention to Resign in Hospital Nurses (병원간호사의 소진, 직무만족, 조직몰입과 이직의도의 관계)

  • Kim, Mi Ran;Seomun, GyeongAe
    • Korean Journal of Occupational Health Nursing
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    • v.22 no.2
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    • pp.93-101
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    • 2013
  • Purpose: This study aims to find out ultimate forecasting factors of intention to resign by examining the degree of burnout, job satisfaction, organizational commitment and turnover intention to resign in hospital nurses and to look into the differences among them according to general characteristics. Methods: This study used investigation of relationships to analyze relations among burnout, job satisfaction, organizational commitment and turnover intention to resign in hospital nurses to find out factors influencing turnover intention to resign in hospital nurses. Results: This study revealed that the higher job dissatisfaction and burnout of hospital nurses, the higher turnover intention to resign. This study also showed that the higher burnout caused the lower job satisfaction which led to resignation and a forecasting factor that influenced turnover intention to resign was burnout. Conclusion: It is necessary to conduct continuous and systematic research and to seek ways that can prevent the resignation of nurses and improve job satisfaction in hospital nurses.

A Study on the Perception and Satisfaction of Elementary and Middle School Students on Free Food Service in Chungnam (충남 초·중학생의 무상급식에 대한 인식 및 만족도에 대한 연구)

  • Kim, Ho;Yang, Sung-Bum
    • The Korean Journal of Food And Nutrition
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    • v.29 no.3
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    • pp.357-362
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    • 2016
  • The objective of this study is to investigate the perception and satisfaction of elementary and middle school students on free school food service. We surveyed education related to school food service, concerns about food ingredients, perceptions of free school food service and satisfaction for the quality of the school food service. The investigation is classified into two groups, schools that operate as a food service center or those that do not. Those who are provided food ingredients by school food service centers are educated about the agricultural products' country-of-origin and their environment-friendly food service. The more individuals are educated of the foods' county-of-origin and environment-friendly food service the more they will have a higher concern of the food materials and subsequently a higher satisfaction for the quality of school food service. School food service centers managed directly by the local government would probably receive higher satisfaction than those consigned to a private sector. The results of this study will be meaningful to establish policies on school food service and school food service centers.