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http://dx.doi.org/10.13000/JFMSE.2012.24.4.482

Investigation of Users' Satisfaction of Control & Operation Technology Development for Secure Container Transportation  

Ha, Chang-Seung (Tongmyong University)
Hwang, Seok-Jun (Dong-A University)
Sohn, Bo-Ra (Korea Maritime University)
Publication Information
Journal of Fisheries and Marine Sciences Education / v.24, no.4, 2012 , pp. 482-493 More about this Journal
Abstract
Logistics security has been enhanced to control cargo containers effectively and safely in global logistics. In response to the change, This study describes the system now being developed that tracks container position, watches cargo security status and gets informations of surrounding until the cargos arrived at its destination. We examine completion and satisfaction of the product for prospective users. For this, considering earlier studies about customer trust, satisfaction, service quality and purchase decision, we analyse an effect among the variables empirically. As a result, when the program is released, we examine customers' satisfaction and purchase decision for the informations to be offered from the program.
Keywords
Secure Container Transportation Systems; Control & Operation Technology;
Citations & Related Records
Times Cited By KSCI : 1  (Citation Analysis)
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