• Title/Summary/Keyword: Satisfaction Level of Each Function

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A Survey of the Satisfaction Level of Construction Information System From Users' Viewpoints On Construction Site (현장 사용자 관점에서의 건설 정보시스템 만족도 분석)

  • Yoon, Jeong-Hwan;Yoon, Su-Won;Chin, Sang-Yoon;Kim, Yea-Sang
    • Korean Journal of Construction Engineering and Management
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    • v.7 no.4 s.32
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    • pp.126-136
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    • 2006
  • Most of large construction companies have developed construction information systems and their ultimate goals should be improvement of the management efficiency of the construction projects. In order to make them successful, the systems should be designed to meet system users' needs Therefore purpose of this study is to evaluate the current information management systems from the viewpoint of the system users, especially on-site engineers. Questionnaire surveys and interviews have been conducted for the highly ranked 10 construction companies on four major factors including the functions of the systems and satisfaction level of each function, recognition of the use effect, informatization support. From the surveys results, correlation between the functions of the systems and the others has been statistically analyzed.

A Study on The Evaluation of DBMS Outsourcing (DBMS 아웃소싱 평가에 관한 연구모형)

  • Jung Hee-Jin
    • Management & Information Systems Review
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    • v.4
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    • pp.67-88
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    • 2000
  • The purpose of this study is to present models for evaluation and selection of DataBase Management Systems(DBMS) suppliers. The major concern of management is that most decision problems have multiple, usually conflicting, criteria. The fuzzified multiple-objective programming models are given to accomodate the aspiration level and satisfaction level of decision makers. The proposed models are classified into two types, that is, pre-emptive priority and interpolated non-membership function model. Numerical examples illustrating each type of model are presented and the implications of these models are discussed.

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Opportunistic Scheduling Schemes for Elastic Services in OFDMA Systems (OFDMA 시스템에서 Elastic 서비스를 위한 Opportunistic 스케줄링 기법)

  • Kwon, Jeong-Ahn;Lee, Jang-Won
    • The Journal of Korean Institute of Communications and Information Sciences
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    • v.34 no.1A
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    • pp.76-83
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    • 2009
  • In this paper, we provide opportunistic scheduling schemes for elastic services in OFDMA systems with fairness constraints for each user. We adopt the network utility maximization framework in which a utility function is defined for each user to represent its level of satisfaction to the service. Since we consider elastic services whose degree of satisfaction depends on its average data rate, we define the utility function of each user as a function of its average data rate. In addition, for fair resource allocation among users, we define fairness requirements of each user by using utility functions. We first formulate an optimization problem for each fairness requirement that aim at maximizing network utility, which is defined as the sum of utilities of users. We then develop an opportunistic scheduling scheme for each fairness requirement by solving the problem using a dual approach and a stochastic sub-gradient algorithm.

A Study of the Relationship of Nurses' Personality Type and Job Satisfaction Level, according to the Career (근무경력별 간호사의 성격유형과 직무만족도와의 관련성(MBTI이용))

  • Park Young Sook;Park Kyung Min;Park Jeong Sook;Koh Hyo Jung;Kwon Young Sook;Kim Myung Ae;Kim Chung Nam;Park Cheong Ja;Shin Yeong Hee;Lee Kyung Hee;Lee Byung Sook
    • Journal of Korean Public Health Nursing
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    • v.15 no.2
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    • pp.301-313
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    • 2001
  • This study was to explore the relationship between nurses' personality type and their job satisfaction level. The subjects of the study were the 364 nurses who were serving at the general surgical department, psychiatric department, pediatric department and emergency room. The hospitals for which they were working were four university hospitals in Daegu and Busan, and six other university hospitals in Seoul were selected as sample hospitals. For data collection, questionnaires were self-reported to the subjects, under their agreement, from May to June, 2000. The following two instruments were used in the study: One was MBTI Test whose Korean version designed and verified to reliability and validity by Kim Jung Taek and Shim Hae Sook(1990): the other was the Nursing Job Satisfaction Instrument, 'The Index of Work Satisfaction' developed by Slavitt, et al.., (1978). The data were analyzed by frequency, t-test, one-way variance analysis, scheffe's post hoc contrast, and Pearson correlation coefficient with SPSS Win 10.0 program. The results this study were as follows ; 1. As a result of testing nurse's personality type by function at each career, it's found that the most personality type was expressed by the ST-type$(37.3\%)$ at 1-5 years, the SF-type$(29.4\%)$ at 6-10 years, the ST-type$(43.3\%)$ at more than 11 years. 2. As a result of testing the disparity in job satisfaction according to career, it appeared that the 6-10 years group showed higher job satisfaction, followed by the 6-10 years$(119.6\%),\;1-5 years(118.6\%)\;and\;more\;than\; 11 years(117.7\%)$ groups. 3. As a result of testing job satisfaction level according to nurse's personality type by function at each career, it's found that the most job satisfaction was expressed by the SF-type(F=8.50, p=0.00l) at 1-5 years. the ST-type(F=30.61, p=0.001) at 6-10 years. the SF-type(F=4.98, p=0.003) at more than 11 years groups. 4. As a result of testing a significant correlation between nurse's personality type by function and job satisfaction level. the SF(r=0.279, p=0.001) and ST(r=0.222, p=0.001) types showed significant positive correlation. and the NF(r=-0.201, p=0.001) and NT(r=-0.402, p=0.001) types revealed significant negative correlation. The nursing management is likely to be done more effectively, if managers in charge of nursing administration carefully reflect nurses' personal opinions in posting and personnel management, keeping in mind that there is a specific personality type that serves to raise job satisfaction at a specific career.

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The Satisfaction Analysis for Patient Care Service in National University Hospitals (국립대학병원의 환자 만족도 분석 - 7개 국립대학병원의 입원.외래간 비교 -)

  • Lee, Kyu-Sik;Lee, Hae-Jong;Cho, Kyung-Sook;Seol, Dong-Jin
    • Korea Journal of Hospital Management
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    • v.3 no.1
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    • pp.165-191
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    • 1998
  • The objectives of this research are 1) to identify different motivation of choice for each National University hospitals 2) to examine the factors influencing the patients' satisfaction, 3) and to investigate that the patients' satisfaction effects the hospital re-choice and recommendation on seven National University's hospitals. The data for this analysis were collected by questionnaire survey. Totally 852 interviews were conducted. The major statistical methods used for the analysis are paired t-test, factor analysis, x2-test, and multiple regression. We find that satisfaction level is a function of not only the quality of medical service but also non-medical service. The main results of research are follows: 1) The most important factor of hospital choices is 'the trust and fame as National University hospitals'; 2) Overall satisfaction of inpatients is turned to be influenced by the doctor's services, nurse's services, environment, and convenience. And overall satisfaction of outpatients is also found to be influenced by the waiting time for lab test; 3) Highly satisfied patients preferred to revisit and to recommend to others.

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Using Fuzzy Numbers in Quality Function Deployment Optimization (QFD 최적화에서 퍼지 넘버의 이용)

  • Yoo, Jaewook
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.39 no.2
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    • pp.138-149
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    • 2016
  • Quality function deployment (QFD) is a widely adopted customer-oriented product development methodology by translating customer requirements (CRs) into technical attributes (TAs), and subsequently into parts characteristics, process plans, and manufacturing operations. A main activity in QFD planning process is the determination of the target levels of TAs of a product so as to achieve a high level of customer satisfaction using the data or information included in the houses of quality (HoQ). Gathering the information or data for a HoQ may involve various inputs in the form of linguistic data which are inherently vague, or human perception, judgement and evaluation for the information and data. This research focuses on how to deal with this kind of impreciseness in QFD optimization. In this paper, it is assumed as more realistic situation that the values of TAs are taken as discrete, which means each TA has a few alternatives, as well as the customer satisfaction level acquired by each alternative of TAs and related cost are determined based on subjective or imprecise information and/or data. To handle these imprecise information and/or data, an approach using some basic definitions of fuzzy sets and the signed distance method for ranking fuzzy numbers is proposed. An example of a washing machine under two-segment market is provided for illustrating the proposed approach, and in this example, the difference between the optimal solution from the fuzzy model and that from the crisp model is compared as well as the advantage of using the fuzzy model is drawn.

A comparative study on the user satisfaction between two different piezoelectric engines (두가지 피에조 엔진의 사용자 만족도 비교)

  • Lim, Hyun-Mi;Lee, Kyu-Bok;Lee, Wan-Sun;Choi, So-Young
    • Journal of Dental Rehabilitation and Applied Science
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    • v.33 no.4
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    • pp.269-277
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    • 2017
  • Purpose: The aim of this study is to compare the performance of two piezoelectric engine systems by surveying satisfaction from dental clinicians. Materials and Methods: Two piezoelectric systems were evaluated: TRAUS XUS10 (Saeshin), PIEZOSURGERY touch (Mectron). For this study, 20 dentists responded to the 11 questionnaires in which 5 point Likert-type scale was used. The two devices were operated for 10 seconds and measured 5 times to compare the maximum noise values. In heat emission test, the handpiece was operated for 3 minutes and heat was measured at three positions each. Results: TRAUS XUS10 had higher satisfaction level on motor noise (P < 0.05). About function key and handpiece heat generation, PIEZOSURGERY touch showed higher satisfaction (P < 0.05) than TRAUS XUS10. The maximum noise level for each of the devices was confirmed to be 56.6 dB for the TRAUS XUS10 and 56.0 dB for PIEZOSURGERY touch. The two piezoelectric engines satisfied the safety standards with an operation temperature below $41^{\circ}C$ after having been operated for 3 minutes. Conclusion: Except for the function key and handpiece heat emission, TRAUS XUS10 has comparable performance with PIEZOSURGERY touch.

An analysis on satisfaction level of clinicians on implant surgical guidance system based on computed tomography (컴퓨터 단층 촬영을 기반으로 한 임플란트 가이드 시스템에 대한 임상가의 만족도 분석)

  • Hong, Min-ho;Jin, Ming-Xu;Lee, Du-Hyeong;Lee, Kyu-Bok
    • Journal of Dental Rehabilitation and Applied Science
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    • v.31 no.3
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    • pp.178-185
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    • 2015
  • Purpose: The purpose of this study was to conduct a comparative assessment on the satisfaction level for the two interfaces of surgical guide system (SimPlant and R2GATE), the design and convenience of manufactured surgical guides and the importance of using the surgical guides thereof by means of survey. Materials and Methods: Hereupon, they simulated the implant surgical process by mounting the two manufactured systems of surgical guide on a dental mold, respectively. The study subjects were instructed to complete the questionnaire as to the satisfaction level upon completion of the simulated surgery. This study summarized the data of each question after collecting the completed questionnaires. Then, this study analyzed the summarized data by utilizing statistical program SPSS 20.0 (IBM). Results: R2GATE had a higher value of the satisfaction level on the design and convenience of manufactures surgical guides. R2GATE group ($7.33{\pm}1.26$) was found to have a higher value in terms of the overall satisfaction level compared to SimPlant group ($6.67{\pm}1.26$) (${\alpha}$ = 0.05). Conclusion: The user satisfaction level on the surgical guide manufactured for R2GATE system was to such an extent as it can be widely used in clinical environment. Moreover, the surgical guide manufactured as R2GATE system can guide both the length and direction of a drill simultaneously. As a result, it is highly recommended for those beginners who do not have a lot of experience in implant placement.

Factors Influencing Depression in low-income Elderly living at home based on ICF model (ICF 모델에 근거한 저소득 재가노인의 우울에 영향을 미치는 요인에 대한 연구)

  • Han, Suk Jung;Kim, Hyo Sun
    • Journal of Korean Public Health Nursing
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    • v.28 no.2
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    • pp.333-346
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    • 2014
  • Purpose: This study was conducted in order to identify factors that influence depression for low-income elderly who live at home from the International Classification of Functioning model (ICF). Methods: The subjects were 205 elderly people living at home in two public health centers located in metropolitan cities. Subjects were divided according to their depression scores, which were measured using the GDS-short form, including normal, risk, and depression groups. Each variable was consistent with factors of the ICF model, including health condition, individual factors, environmental factors, body function, activities, and participation. Data were collected using structured questionnaires. ANOVA, $x^2$, Pearson's correlation coefficient, and Multinomial logistic regression with IBM SPSS 21.0 were used for analysis of the data. Results: Statistically significant differences were observed among normal, risk, and depression groups regarding personal factors. Gender, education level, numbers of diseases, perceived health, life satisfaction, and social support were identified as the variables that had a significant impact on depression of low-income elderly living at home. Conclusion: Results of this study indicate that there is a need for construction and implementation of strategies that strengthen life satisfaction and social support in order to lower depression of low-income elderly.

Suggestions on Efficient O&M Plan for Improving Users' Satisfaction on the University Dorm Facilities (대학 기숙사 시설의 사용자 만족도 향상을 위한 효율적인 유지보수관리(O&M) 방안 제안)

  • Kim, Min Soo;Kim, Yujin;Kim, Jun Ha
    • Journal of the Korean Institute of Educational Facilities
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    • v.24 no.5
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    • pp.11-18
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    • 2017
  • An university dorm has significant implications in terms of providing residential, living, and learning spaces. With its supportive function, a dorm enables each university to provide higher level of education. The operation & maintenance(O&M) condition of the dorm has a decisive effect on the students' satisfaction. Accordingly, high levels of O&M services should be performed for students. However, Korean dorms are being operated and maintained by their own O&M guidelines without the consideration of spatial characteristics of dorm facilities and the comprehensive and systematic understanding on effective O&M processes. Given the fact that dorm facility can be a crucial factor in determining the entire quality of university and its O&M condition is closely related to the satisfaction of students, it is imperative that we need to pay more attention to the O&M condition and services. Therefore, the main objective of this research is to improve dorm students' satisfaction levels by applying different O&M method, preventive maintenance rather than reactive maintenance which has been performed so far. In ordering for doing it, 'Facility Management(FM) Standard' from KS, 'Facility Performance Indicator(FPI)' from APPA: Leadership in educational facilities and 'Building O&M Inspection Manual' from Korean Ministry of Land, Infrastructure and Transport were analyzed to come up with 15 significant O&M factors. After extracting O&M factors, the survey was conducted to determine importance rate and performance rate of each O&M factor. Using the Important-Performance Analysis(IPA), the priority of 15 O&M factors was established. The result of this research will be helpful for the efficient dorm facility O&M services and for facility managers to appropriately allocate the limited resources and human power.