• Title/Summary/Keyword: Satisfaction Indicators

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Structural Relationships of GRIT, Job Crafting and Organizational Effectiveness; Focusing on Medical Center Employees (구성원의 그릿(GRIT)과 잡 크래프팅, 조직효과성의 구조적 관계: 대학병원 종사자를 대상으로)

  • Hyun, Mi-Suk
    • Journal of Convergence for Information Technology
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    • v.10 no.10
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    • pp.259-267
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    • 2020
  • This study explored a structural model that predicted the influencing factors of GRIT and job crafting on the organizational effectiveness of organizational commitment and job satisfaction of medical center employees and verified the relationship between them. This study was conducted on 450 subjects, including doctors, nurses, administrative staff, and technical health service staff working at a university-affiliated hospital, from June 1, 2020 to June 15, 2020, and collected data were analyzed using SPSS 26.0 and AMOS 26.0. The results of this study showed that the higher the GRIT, the more active the job crafting(β=.751, p<.001), which appeared to have a positive effect on organizational commitment (β=.297, p=.005) and job satisfaction(β=.353, p<.001). Although the GRIT of medical center employees did not show a direct effect on organizational commitment and job satisfaction, indicators of organizational effectiveness and employees' job crafting thoroughly played an intermediary role in the relationship between GRIT and organizational effectiveness. These results are expected to be utilized as useful information in developing measures for human resources management of medical center employees.

A Study on the recognitions and effects of Urban Regeneration factors -focused on Busan's village activist trainees- (도시재생 전략요인에 관한 인식과 영향 연구 -부산시 마을활동가 교육생을 대상으로-)

  • Park, Hee-Jung
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.16 no.10
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    • pp.7006-7012
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    • 2015
  • Urban regeneration can be an effective tool to promote sustainability and enhance quality of village. Urban regeneration can be considered to be the process of reversing economic, social and physical decay having reached the point where market forces alone will not suffice. For this study, 154 village activist trainees are surveyed. Using the survey results, factor analysis, multi-regression analysis is conducted to identify the factor's significance and to find improvement properties by composing the significance and the satisfaction level. The purpose of this study is to suggest strategy of urban regeneration through the effect of urban regeneration factor on recognition and satisfaction. The findings show that environmental regeneration factor is more influential than economic, social and cultural factors on recognition and satisfaction. This study provide a convenient set of indicators for strategic focus to help urban regeneration policy.

Effects of the Work Satisfaction and Quality of Life of the Middle-aged Workers on Retirement Preparation (중년층 직장인의 직무만족과 삶의 질이 은퇴준비에 미치는 영향)

  • Hong, Ryung Kee;Lim, Wang-Kyu
    • Journal of Digital Convergence
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    • v.12 no.11
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    • pp.33-48
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    • 2014
  • The purpose of this study was to investigate the relationships among the work satisfaction and quality of life with retirement preparation of middle-aged workers. Data from 283 subjects were collected and analyzed. The findings are as follows. First, people with higher quality of life tend to care more on health planning. Second, financial planning has nothing to do with quality of life, whereas self-respect has a positive effect on all the other indicators for retirement preparations except financial planning. Third, retirement preparations has not been affected by work satisfaction. The theoretical and practical implications of the findings were discussed and the directions for future research were suggested.

Application and Evaluation of the Pilot Program for the Education Nurse System in a Medical Institution (교육전담간호사 제도 시범사업 적용에 따른 일 의료기관에서의 성과)

  • Sim, Won Hee;Park, Ji Sun;Lim, Hyo Min;Kim, Eun Hye;Kim, Jin Hyun
    • Journal of Korean Clinical Nursing Research
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    • v.28 no.3
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    • pp.242-250
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    • 2022
  • Purpose: This study was conducted to evaluate the performance following the application of the pilot program for the education nurse system of the Ministry of Health and Welfare in a medical institution. Methods: This study was employed a non-homogeneous comparative group design by comparing new nurses who entered the medical institution after the pilot project from December 2019 to April 2020 with new nurses who entered before the pilot project during the same period. Satisfaction, academic achievement, job adaptation, personal turnover within one year, and patient safety incident rate were investigated as performance indicators. Results: After the pilot project, the overall satisfaction among new nurses, preceptors, and fellow nurses increased, but there were no significant changes in academic achievement and job adaptation in new nurses. The personal turnover rate decreased from 15.6% to 9.1%, and the patient safety incident rate also decreased from 26.3% to 15.7%. Also, the preceptor overtime also decreased from 3.67 to 0.66 hours. Conclusion: The performance of the pilot project for the education nurse system was related to improvements in satisfaction, turnover rate of new nurses, patient safety incident rate, and preceptor overtime. Above all long-term monitoring of each performance indicator is necessary through the continuation of the education nurse system of the Ministry of Health and Welfare.

Effects of Nursing Intervention of Mutual Goal Setting on Gastrectomy Patients According to Health Locus of Control (위절제술환자의 건강통제위에 따른 상호목표설정 간호중재의 효과)

  • Jang Eun-Hee
    • Journal of Korean Academy of Fundamentals of Nursing
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    • v.5 no.1
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    • pp.107-124
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    • 1998
  • Based on King's goal attainment theory, this research deals with applying nursing intervention of mutual goal settings to gastrectomy patients. It tests the effects of nursing intervention, according to the patients' health locus of control, suggested as external boundary criteria for the theory by employing a quasi-experimental design which consists of a pretest-posttest non-equivalent control and experimental groups. The subjects of this research were 62 gastrectomy patients hospitalized at Y medical center and the experimental and control groups consisted of 31 subjects. The experimental group received nursing intervention at the mutual goal setting of 5 times from the day before the surgery to the 5th day after the surgery, while the control group received only routine nursing care. Recovery indicators of both groups were measured and compared. Measurement variables included patients' characteristics, health locus of control, forced vital capacity, forced expiratory volume in one second, peak expiratory flow, bowel movement recovery, mobility recovery, level of pain, patients' stress and patients' satisfaction. Data were analyzed using SPSS statistical package and the hypotheses were tested by ANOVA and ANCOVA. Results of the analyses are summarized as follows : 1) Internal health locus of control had higher effects of the nursing intervention of mutual goal setting than external health locus of control on pulmonary ventilatory functions of forced vital capacity, forced expiratory volume in one second, and peak expiratory flow. 2) There was no statistically significant difference in the effects of nursing intervention of mutual goal setting on the bowel movement recovery between the internal and external health locus of control. 3) There was no statistically significant difference in the effects of nursing intervention of mutual goal setting on the mobility recovery between the internal and external health locus of control. 4) There was no statistically significant difference in the effects of nursing intervention of mutual goal setting on the level of pain between the internal and external health locus of control. 5) There was no statistically significant difference in the effects of nursing intervention of mutual goal setting on the level of stress between the internal and external health locus of control. 6) There was a statistically significant difference in the effects of nursing intervention of mutual goal setting on the level of satisfaction with provision of nursing information between the internal and external health locus of control, and there was no statistically significant difference in the effects of nursing intervention of mutual goal setting on the level of satisfaction with outcome of nursing between the internal and external locus of control. On the basis of the research results, the following are recommended : 1) Repeated research on responses to health locus of control is necessary. 2) Not only the effectiveness of nursing intervention in acute recovery periods, but also the long term effects are to be investigated. 3) The development of instruments is needed to accurately measure mutual goal setting regarding postoperative deep breath, coughing, early ambulation, etc. so that the relationship among the postoperative recovery indicators may be explored. 4) It is required that an instrument be developed to measure perception which facilitates goal attainment in the interactive setting between patients and nurses.

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A Study on Setting Expected Targets for Satisfaction with the Frequency of Use of Construction Technology Information (건설기술정보의 활용 빈도 만족도에 대한 기대 목표치 설정에 관한 연구)

  • Seong-Yun Jeong
    • Journal of the Korean Society for Library and Information Science
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    • v.58 no.2
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    • pp.251-268
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    • 2024
  • Recently, with the implementation of the "e-Government Performance Management Guidelines," there is a growing demand for setting performance indicators for information systems. For systems that provide information services to the public, such as CODIL, it is not easy to set performance indicators. This study presented a research model that applies Monte Carlo simulation to set expected performance targets that can be achieved through CODIL based on objective evidence. Among the survey contents conducted from 2015 to 2023, the statistical characteristics of user satisfaction regarding the frequency of use of construction technology information provided by CODIL were designated as input variables. Future expected targets and confidence intervals from 2024 to 2026 were designated as outcome variables. The expected target value was measured by generating 5 simulation alternatives and 1,000 random numbers for each alternative. Next, the measured expected goals were interpreted and compared with the results of time series regression analysis measured in previous studies. Although, as in previous studies, the expected target value could not be predicted based on time series regression analysis that considers the correlation between years. However, compared to previous studies, this study can be considered a more accurate analysis result because it predicted the expected target value based on 5,000 input variables.

Analyzing of Project Satisfaction and Intention of Participants about Public Management System Evaluation Indicators of Urban Redevelopment Projects (도시정비사업의 공공관리제도 평가요인에 대한 참여자의 사업만족과 참여의사 영향구조 분석)

  • Lee, Jeong-Jae;Kim, Gu-Hoi;Lee, Joo-Hyung
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.17 no.6
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    • pp.418-428
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    • 2016
  • The participants in an urban and housing redevelopment project were categorized as construction companies, government employees, and housing cooperatives. This study analyzed how a public management system affects the continuous participation intention using comprehensive project satisfaction. The specific factors for the evaluation items of a public management system were composed using advanced research. A hypothesis and research model was set up and verified using the PLS-SEM model to analyse how the continuous participation intention is affected by the public management system via comprehensive projects satisfaction. Setting the project plan and selecting the project tool, as well as post management and sustainability affect the comprehensive projects satisfaction meaningfully in the case of construction companies. The participation of the user, and post management and sustainability affect the comprehensive project satisfaction meaningfully in the case of government employees. The operating organization and using and participation of the user affect the comprehensive project satisfaction meaningfully in the case of a housing cooperative. The comprehensive project satisfaction affects the continuity of the participation meaningfully in the case of all of project participants.

Directional Analysis on Intellectual Capital Indicators of Contract Foodservice Management Company in the Viewpoint of Contractor, Client, and Customer (위탁급식전문업체, 고객사, 고객 측면에서 위탁급식업의 지적자본 지표간 인과관계 분석을 통한 다자간 활용도 탐색)

  • Park Moon-Kyung;Yang Il-Sun
    • Journal of Nutrition and Health
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    • v.38 no.9
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    • pp.765-776
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    • 2005
  • The purposes of this study were to a) examine IC (intellectual capital) circumstance of CFMC (contract foodservice management company), b) identify the correlation between IC of CFMC, c) analyze the cause and effect of IC in the viewpoint of contractor, client, and customer. The questionnaires of IC measurement were handed out to 108 CfHCs, there composing of main office employees, foodservice managers, customers, and clients of 207 school, 38 hospital, and 86 business/industry foodservices. The statistical data analysis was completed using SPSS Win (ver 12.0) for descriptive analysis, correlation analysis, simple linear regression analysis. First, CFMCs had operational experience for an average of 8 years and 8 months, and served an average of 38,540 meals a day. Most of the respondent companies operated 'food supply/distribution($50\%$)', 'catering ($46.7\%$)', and restaurant business ($43.3\%$)' except for institutional foodservice and managed an average of 66 clients for the contract period of 2 years and 3 months. Second, there was positive correlation between $\ulcorner$sales of foodservice$\lrcorner$ and 'market ability', $\ulcorner$client satisfaction$\lrcorner$ and necessary intellectual capital for managing branch/chain foodservice office, and $\ulcorner$customer satisfaction$\lrcorner$ and $\ulcorner$renewal and development$\lrcorner$, 'market ability', 'infrastructure support for foodservice operation', 'employee satisfaction', respectively. Finally, the result of the cause and effect analysis on CFMCs, clients, and customers was positively influenced by 'client satisfaction' with 'customer satisfaction', 'infrastructure support for foodservice operation' and 'customer satisfaction' with 'employee satisfaction', and 'infrastructure support for foodservice operation'. In conclusion, if CFMCs were to perform a routine checkups by utilizing CFMC's IC measuring tool, improvements in CFMC operational capacities as well as foodservice quality can be noted. Additionally, CFMCS can satisfy their client-customer relationship by employing internal marketing thechniques for employee, a more efficient infrastructure support system, and construc tive infrastructure utilization. Therefore, CFMCs can show significant improvement in their sales and foodservice quali-ty though continuous maintenance of the client and customer satisfaction.

Development of Satisfaction Evaluation Items for Degree-linked High Skills Meister Courses using the Delphi Method (Delphi 기법을 활용한 학위연계형 고숙련마이스터 과정의 만족도 평가 문항 개발)

  • Kim, Seung-Hee
    • The Journal of the Institute of Internet, Broadcasting and Communication
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    • v.20 no.5
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    • pp.163-173
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    • 2020
  • In this study, on-site corporate instructors participated as student-cum-workers in a degree-linked high skills Meister course to improve job competency and practical ability as proposed in the Work-Study Career Vision. Evaluation questions were then developed and their validity was verified by assessing satisfaction related to expected goals in enhancing advanced training guidance and competency as an evaluator. Satisfaction assessment was conducted based on training preparation, training implementation, training effectiveness and training administration. The Delphi Method was adopted and a total of 48 items were developed in 6 categories under 4 main areas. There were 7 evaluation items on the satisfaction of training course development under training preparation, 21 evaluation items related to the satisfaction of Off-JT and OJT courses under training implementation, 16 evaluation items related to the satisfaction of increased competency as an on-site corporate instructor and the satisfaction of enhanced practical skills and skills application at work under training effectiveness, as well as 6 evaluation items to assess satisfaction with administrative support under training administration. The final conformity assessment was conducted based on the stability, content validity ratio, consensus and convergence indicators of the developed items. Results of this study do not only apply to quality management of the high skills Meister course which is being promoted as a pilot project for work-study programs, but also serves as a rationale that may be considered as a basic research tool in the collection of various opinions to derive overall system improvement factors for the work-study high skills Meister course.

The Satisfaction Analysis of Senior-Friendly Park Using Fuzzy Comprehensive Evaluation (퍼지 종합 평가를 활용한 노인 친화형 공원 만족도 분석)

  • Yin, Xiaoyan;Jung, Taeyeol
    • Journal of the Korean Institute of Landscape Architecture
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    • v.50 no.2
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    • pp.89-101
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    • 2022
  • The study was conducted in Erhe Park, a neighborhood park in Dali City, China, to derive the influence of environmental factors in the park on the elderly's satisfaction and to analyze the satisfaction in order to provide improvement recommendations. First, the evaluation indicators were selected, by referencing previous research into the elderly's evaluation of external spatial environments and the influence of various factors was determined from the questionnaire and factor analysis. Second, a fuzzy comprehensive evaluation was conducted to understand the satisfaction of the elderly, and then an Importance-Performance Analysis(IPA) analysis was conducted to develop improvement recommendations. Results of the factor analysis showed that park's environmental factors were grouped into four categories: facility suitability and comfort, safety and convenience of use, natural environment comfort, and parkway convenience. Based on this, the overall satisfaction rating for the environmental factors in Erhe Park was between satisfactory and average. The natural environment comfort was rated satisfactory, the facility suitability and comfort, and convenience and safety were rated average, and parkway convenience was rated near to satisfaction. The IPA analysis revealed that the suitability of rest facilities, suitability of convenience facilities, facility management status, safety of entrances and exits, and nighttime lighting facilities were items of high importance but low satisfaction that needed to be improved. The results of this study can be utilized as a guide for future building or readjustment of senior-friendly parks, and they are critical for increasing senior-friendly park satisfaction.