• Title/Summary/Keyword: Satisfaction

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Questionnaire Survey on Perception and Attitude Toward of Remote Treatment by Korean Medicine Doctors (한의사의 비대면 진료에 대한 인식과 수용도 설문조사연구)

  • Juchul Kim;Sohyun Kim;Hyunjoo Oh;Eunji Ahn;Dongsu Kim
    • The Journal of Korean Medicine
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    • v.45 no.1
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    • pp.100-113
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    • 2024
  • Objectives: Following the global COVID-19 pandemic, with the escalation of remote medical care formalization in Korea, there is a pressing need for objective data in the Korean medicine field to respond to remote treatment medical care policies. This study aims to investigate the perceptions and acceptance of remote treatments among Korean Medicine Doctors (KMDs). Methods: After expert reviews and pilot testing, the 31-question survey covered participant characteristics, experiences, forms, intentions, and perceptions related to Remote Treatments. The survey was electronically distributed to members of the Association of Korean Medicine, and 662 clinical KMDs provided valid responses. Results: Among respondents, 76.1% engaged in remote treatments, utilizing various platforms. Those with experience in Remote Treatments showed a significantly higher willingness to continue participating during the institutionalization process (p<0.001). 49.7% of respondents stated that traditional Korean medicine is competitive in remote treatments, with the main reasons being the ability for regular management after herbal medication(26.1%) and increased patient satisfaction due to sufficient counseling compared to Western medicine(25.2%). Respondents preferred Remote Treatment conditions with a treatment time of less than 10 minutes(47.6%) and equivalent fees to in-person visits(45.6%). Regarding suitable intervention tools during Remote Treatment, respondents favored non-covered herbal prescriptions(39.0%), covered herbal granules(24.6%), and non-covered herbal granules(23.0%). Conclusion: This study investigated the perceptions and acceptance of KMDs regarding remote treatments. These findings provide valuable insights for policymakers aiming to establish effective policies for Remote Treatments suitable for the Korean medicine healthcare environment.

High School Girls' Interest in Beauty and Its Association to Eating Behaviors and Dietary Quality during the COVID-19 Pandemic (코로나-19 확산 시기 여고생의 외모 관심도와 식행동 및 식사의 질과의 관련성)

  • Min-Ji Kim;Seon-Young Park;Mi-Hyun Kim
    • Journal of the Korean Dietetic Association
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    • v.30 no.2
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    • pp.125-139
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    • 2024
  • This study assessed the beauty care behavior and the dietary attitudes, eating behaviors, and dietary quality related to beauty care in accordance with the level of interest in beauty care by examining 558 female high school subjects in the Incheon area. The study aimed to identify the interest in beauty care on the part of adolescent girls that impacts their dietary life and provide basic data for nutrition education forming desirable dietary habits. The interest in beauty care on the part of female high school students is relevant to dietary life and dietary attitude, with the high-level interest group attempting to use diet foods more frequently and attempting weight control because of their low satisfaction with their body type. On the other hand, a high level of interest in appearance failed to lead to the practice of a varied and balanced dietary life. Therefore, nutritional education is necessary to avoid a high level of interest in beauty care, leading to an incorrect perception of body shape and excessive weight control. Furthermore, nutrition education is necessary to link interest in appearance to the beauty of a healthy body based on nutritional balance by connecting the interest in appearance to a varied and balanced dietary life that goes beyond the category of practice.

Digital Customer Experience of Home Appliance Purchase: Analysis of Online Purchase Journey Process (가전제품 구매의 디지털 고객 경험: 온라인 구매 여정 프로세스 분석)

  • Sung Kwon Kang;Eun Yu;Jaemin Jung
    • Information Systems Review
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    • v.21 no.1
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    • pp.61-90
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    • 2019
  • From the digital perspective, customer journey and customer experience management are emerging as important issues for companies. While digital customer experience has become more important due to the recent surge in online sales of the home appliance products, customers' experience in online is not differentiated as offline-focused traditional methods are maintained. This study aims to analyze the characteristics and mutual influences of customer experiences at each stage of online purchase journey, and to explore the effects on the product repurchase intention, focusing on online purchasers of home appliance which are high-involvement products. As a result, both cognitive and affective experiences of the research phase directly affect satisfaction, whereas affective experience at the purchasing stage indicated indirect effects through cognitive experience. The experience of the research phase positively affects the next phase, the purchasing experience, and the experience of the purchasing phase leads to the intention to repurchase the product. However, it is also found that, depending on the choice of online channels, the experience of research phase may affect the product repurchase intention than the purchase experience.

The Effect of Nursing Students' Empathy and Communication skills on Major Immersion

  • Suk-Kyong Choi
    • Journal of the Korea Society of Computer and Information
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    • v.29 no.3
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    • pp.155-163
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    • 2024
  • This study was conducted to determine the relationship between nursing students' empathy, communication skills, and major immersion, and to identify factors that affect major immersion. The subjects of the study were 247 nursing students from one university in the G province, and data collection was conducted from November 20 to December 1, 2023. Data analysis was performed using SPSS 22.0 using descriptive statistics, t-test, one-way ANOVA, Scheffe test, Pearson correlation coefficient, and multiple regression analysis. The subject's empathy ability was 3.49 points, communication ability was 3.64 points, and major immersion was 3.61 points. Major immersion has a positive correlation with empathy and communication ability, and the factors affecting major immersion are major satisfaction and communication ability, with an explanatory power of 42.9%. To improve nursing students' immersion in their major, it is necessary to set the direction of learning activities and develop and apply various extracurricular programs.

Improvement of Shoulder Motion in Two-Stage Dual-Plane Implant-Based Breast Reconstruction followed by Radiation Therapy through Delayed Prepectoral Conversion

  • Jin Sol Park;Ung Sik Jin
    • Archives of Plastic Surgery
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    • v.51 no.1
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    • pp.52-61
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    • 2024
  • Background Although prepectoral implant-based breast reconstruction has recently gained popularity, dual-plane reconstruction is still a better option for patients with poor-quality mastectomy skin flaps. However, shoulder morbidity is aggravated by subpectoral reconstruction, especially in irradiated patients. This study aimed to demonstrate shoulder exercise improvement in subpectoral reconstruction by delayed prepectoral conversion with an acellular dermal matrix (ADM) inlay graft technique at the time of expander-to-implant exchange after irradiation. Methods Patients with breast cancer treated for expander-to-implant exchange after subpectoral expander insertion and subsequent radiotherapy between January 2021 and June 2022 were enrolled. An ADM inlay graft was inserted between the pectoralis major muscle and the previously inserted ADM. The ADM was sutured partially overlapping the pectoralis muscle from the medial side with the transition part, to the muscle border at the lateral side. Perioperative shoulder joint active range-of-motion (ROM) for forward flexion, abduction, and external rotation was also evaluated. Results A total of 35 patients were enrolled in the study. Active shoulder ROM significantly improved from 163 degrees preoperatively to 176 degrees postoperatively in forward flexion, 153 to 175 degrees in abduction, and 69 to 84 degrees in external rotation. There was no difference in patient satisfaction regarding the final outcome between the conventional prepectoral reconstruction group and the study group. Conclusion Shoulder exercises in irradiated patients who underwent subpectoral reconstruction were improved by delayed prepectoral conversion using an ADM inlay graft. It is recommended that subpectoral reconstruction not be ruled out due to concerns regarding muscle contracture and shoulder morbidity in radiation-planned patients with poor mastectomy skin flaps.

Understanding the Key Factors Influencing the Success of Sharing Accommodation Services: Evidence from Airbnb.com (공유숙박 서비스 성공에 미치는 요인에 대한 실증연구)

  • Jee Hee Kim;Gunwoong Lee
    • Information Systems Review
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    • v.21 no.2
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    • pp.69-89
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    • 2019
  • Recently, consumers are increasingly interested in the sharing economy, which utilizes various resources by sharing unused or under-used products/services with others. This study focuses on Airbnb, a representative sharing economy platform, to identify the success factors of the sharing accommodation services. The key properties of sharing accommodation services are extensively surveyed from extant literature and are classified them into the three important factors (economic, convenience, and trust) that influence the success of room-sharing services. The research data include 1,673 Airbnb hosts who offered accommodations in New York City, USA, in June 2018. The research variables of economic-, convenience-, and trust-related factors are utilized in the empirical analyses. The results of this study show that the number of available facilities, flexibility of refunds, the response rate and time to customer requests, and the status of Super host are positively associated with guest satisfaction from sharing accommodation services. This study bears significant managerial implications by suggesting a set of practical guidelines to participants in sharing accommodation services.

A Study on Mobile Patient Education Service Based on Lean Canvas: The Case of Samsung Medical Center (모바일 환자 교육 서비스의 린 캔버스 적용 사례연구: 삼성서울병원 스마트설명서비스 사례를 중심으로)

  • Seung Jun Lee;Jae Hong Park
    • Information Systems Review
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    • v.19 no.2
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    • pp.57-70
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    • 2017
  • Researchers and industry managers highlight the emergence of mobile healthcare market given the rapid development of IT and the expansion of average life expectancy. Medical institutions, such as university hospitals, are aiming to achieve convenience and effectiveness of treatment by providing patient education through a mobile device. This study examines a case related to the development and usage of a mobile application based on Lean Canvas, namely, the Smart Explanation Service released by Samsung Medical Center. This application comprehensively analyzes the usage status of mobile application-based patient education and its application in clinical settings. This study also examines the level of satisfaction of patients and medical workers toward this application. The result of this study is expected to provide meaningful implication to medical institutions and related industries and enable them to create and offer prepare mobile healthcare services.

A Case study on geriatric dental hygiene and practical education courses based on industry demand (산업체 수요기반의 노인치위생학 및 실습 교육과정 운영 사례 연구)

  • Yong-Keum Choi;Ji-Hye Yun
    • Journal of Korean Dental Hygiene Science
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    • v.6 no.2
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    • pp.141-150
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    • 2023
  • Background: This study was conducted to verify the effectiveness of geriatric dental hygiene education by developing and operating an industrial demand-based curriculum for geriatric dental hygiene. Methods: Wilcoxon signed rank test was performed to verify the before-and-after differences in major competency achievement, geriatric dental hygiene awareness, and class satisfaction according to industrial demandbased field-oriented practical education, and Spearman's correlation analysis was performed to confirm the association between each factor(p<0.05). Results: In the case of major competency achievement, 'communication competence with the older adults' was significantly improved(p=0.031) after conducting industrial demand-based field-oriented practical training. Conclusion: It is believed that the understanding of the older adults and the practical skills for oral care of the older adults can be further developed when the learners are provided with a practical curriculum that can be used in the geriatric industrial field.

Psychosocial Impacts of Newborn Bloodspot Screening on Parents: A Scoping Review (신생아 스크리닝이 부모에게 미치는 사회심리적 영향: 주제범위 문헌고찰)

  • Kyoung Eun Yu;Jin Sun Kim
    • Journal of Industrial Convergence
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    • v.22 no.5
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    • pp.137-153
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    • 2024
  • This study synthesized the literature to identify parental psychosocial impact and related factors on newborn bloodspot screening (NBS) process. A scoping review, using the framework proposed by Arksey and O'Malley (2005), was conducted. A literature search was performed of electronic databases (PubMed, CINAHL, RISS, KISS, DBpia) from 2000 to 2023. In total 749 published articles were identified, and 32 articles were included for the final analysis. Almost studies were descriptive studies using survey or interviews and only one intervention study to reduce negative psychosocial impacts was identified. Parents were experiencing negative psychosocial impacts, particularly related to how positive results were initially communicated and had difficulties accessing timely and reliable information. Findings identified that knowledge, quality and satisfaction of education and communication, information sources and providers as related factors of parental psychosocial impacts. Prenatal and postpartum repeated education, providing timely and reliable information, effective communication between health care providers and parents were key to mitigate negative psychosocial impacts. Nurses can play important roles to improve quality on NBS.

The Effectiveness of Disaster-related Educational Interventions in South Korea: A Systematic Literature Review (국내 간호사와 간호대학생에게 적용한 재난교육 프로그램의 효과 분석: 체계적 문헌고찰 연구)

  • Yun Yi Bang;Hye Jin Kim;Ha Young Park
    • Journal of Industrial Convergence
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    • v.22 no.5
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    • pp.117-125
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    • 2024
  • The research purpose outlined emphasizes the growing need for systematic and professional disaster education for nurses and nursing students, driven by the increasing occurrence of natural and large-scale social disasters. The study, a systematic literature review, analyzed the effects of educational interventions in disaster education targeting this demographic. The research method involved a literature search in major Korean databases using keywords related to disaster, education programs, and simulations. The findings highlighted that most programs utilized a combination of theoretical lectures, simulations, and debriefing methods, with intervention times ranging from less than 2 hours to between 40 and 56 hours. The primary outcomes measured were disaster nursing preparedness and performance abilities, with the programs showing positive effects on variables such as disaster nursing readiness, performance ability, attitude, knowledge, awareness, learning self-efficacy, practice satisfaction, and confidence in disaster nursing. The study suggests the importance of designing programs that offer participants realistic learning experiences through diverse intervention times and methods and emphasizes the need to verify the effectiveness of these programs.