• Journal of the Korean Society of Clothing and Textiles
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• v.33 no.5
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• pp.793-803
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• 2009

The purposes of this study were to investigate the factors CRM at department store and customer's perceived relational benefits and to analyze the effects of CRM on relational benefits and satisfaction. The data were collected from 760 people aged from 20 to 69 who were shopping in department stores. The data were analyzed with descriptive statistics, factorial analysis, multiple regression analysis, and Cronbach' ${\alpha}$, using the SPSS 12.0. The results were as follows. 1) CRM activities were classified into 5 factors: 'discount-related information', 'communication', 'management after purchase', 'service', and 'differentiate management'. 2) Perceived relational benefits were classified into 4 factors: 'informational benefit', 'psychological benefit', 'convenience benefit', and 'economic benefit'. 3) Perceived relational benefits were affected by 'communication', 'management after purchase', 'service', and 'discount-related information'. And 4) customer satisfaction was affected directly by 'psychological benefit', 'convenience benefit', 'service', and 'discount-related information'.

• Journal of Korean society of Dental Hygiene
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• v.18 no.4
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• pp.515-524
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• 2018

Objectives: The purpose of this study is to investigate whether the ethical climate affects the job satisfaction of the clinical dental hygienists. Methods: A self-reported questionnaire was filled out by 207 dental hygienists. The data were analyzed by t-test or one-way ANOVA, multiple regression analysis, and Pearson's correlation analysis using IBM SPSS Statistics 19.0 program. Results: The factors affecting the job satisfaction of the general and ethical climate were the work experiences, the completion of vocational ethics education, the self interest type, the friendship type, the rule and the procedure type. When working experience and vocational ethics education are completed, self interest type and friend type have improved job satisfaction as the score increases, while job satisfaction is lowered as the rule and procedure type are increased. Conclusions: Since healthy ethical climate correlates with job satisfaction, it is necessary to establish an ethical climate in order to improve the job satisfaction of clinical dental hygienists. Efficient and stable management of ethical climate within dental clinics can be achieved when mutual interests are emphasized and respected rather than obedience is empathized to hospital regulations, procedures and policies.

• The Journal of Korean Society for School & Community Health Education
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• v.15 no.1
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• pp.15-29
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• 2014

Objectives: The purpose of this study was to provide fundamental resources for preventing adolescents' bullying behavior. For this aim we analyzed parents' rearing attitudes and adolescents' personality characteristics effecting on bullying experiences. Methods: We carried out a questionnaire survey at middle and high school located in Anyang, Gwacheon, Gunpo from July 8 to 22, 2013. Data were collected from 756 students. By using SPSS 20.0, data were analyzed by descriptive statistics, correlation analysis, and hierarchical regression analysis Results: There was a close relationship among parents' rearing attitudes, adolescents' personality characteristics, and bullying experiences. Parents' affectionate rearing attitudes reduced adolescents' bullying experiences, on the other hand parents' hostile and rejective rearing attitudes increased. The adolescents with high responsibility had low bullying experiences, otherwise adolescents with high activity had high bullying experiences. Conclusions: In order to reduce bullying experiences parents' rearing attitudes should be changed and education programs that could encourage a sense of responsibility should be introduced.

• Women's Health Nursing
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• v.17 no.5
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• pp.447-453
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• 2011

Purpose: The purpose of this research was to identify levels of parenting stress, depression and family support of immigrant women and to investigate the moderating effect of family support on the relationship between parenting stress and depression of immigrant women. Methods: The research was carried out with 86 immigrant women who were registered in multi-cultural support centers and receiving education in three cities South Jeolla Province. Data were collected using structured questionnaires and analyzed using descriptive statistics, correlation analysis and hierarchical regression analysis with SPSS/WIN 17.0. Results: The level of parenting stress perceived by the immigrant women was moderate and the level of depression was slightly high. The level of family support as perceived by the wives was slightly high as well. There was a positive correlation between depression and parenting stress but no correlation with family support. Effects of parenting stress on depression were moderated by family support. Conclusion: Results indicate that family support provided to immigrant women moderated effects of parenting stress on depression. Accordingly, as family support is critical to immigrant women, education and other programs need to be provided to promote understanding of family support as a help for immigrant women.

• Journal of Korean Academic Society of Home Health Care Nursing
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• v.28 no.3
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• pp.285-294
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• 2021

Purpose: The study examined the effects of knowledge, attitude, and confidence on the education needs of nursing students with respect to patient safety management. The participants were 119 students from nursing college. Data were analyzed using descriptive statistics, t-test, analysis of variance(ANOVA), Pearson's correlation coefficient, and multiple regression analysis with the SPSS program. Results: The student's educational needs with respect to patient safety management differed significantly by experience of patient safety accidents (p=.026) and experience of reporting medical errors (p<.001). Additionally, the educational needs with respect to patient safety management were found to have statistically significant positive relationships with both attitude (r=.39) and confidence (r=.37). Further, a total of 23% of the education needs with regard to patient safety management were explained by attitude and confidence. Conclusion: These results can be used to develop nursing students' education programs to enhance patient safety management competence be emphasizing the experience of patient safety accidents and reporting medical errors as well as improving the attitude and confidence of the students.

• The Journal of Korean Academic Society of Nursing Education
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• v.27 no.2
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• pp.163-174
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• 2021

Purpose: This study aims to identify factors influencing the stigma communication concerning HIV (Human Immunodeficiency Virus)/AIDS (Acquired Immune Deficiency Syndrome) patients between health and medical college students. Methods: In this descriptive study, the participants were 158 college students from a certain university. Data were collected from September 18 to September 30, 2018. Self-reported questionnaires were used to measure AIDS-related knowledge, homosexual awareness, fear of HIV/AIDS patients and stigma communication. The collected data were analyzed with descriptive statistics, an independent t-test, one way analysis of variance, Pearson's correlation and a stepwise multiple regression analysis using the SPSS 23.0 program. Results: The factors influencing the stigma communication between health and medical college students were a fear of HIV/AIDS patients (β=.47, p<.001) and homosexual awareness (β=-.15, p=.040), which together explained 28.0% of the variance in the model. Conclusion: The study findings suggest that an education program for health and medical college students should be developed. Additionally, when designing the education program, it is recommended that the contents for inducing attitude changes should include affective areas as well as knowledge-oriented contents. The study suggests that it is necessary to provide a systematic education program to decrease the stigma for HIV/AIDS patients before health care providers enter clinical practice.

• Korean Journal of Occupational Health Nursing
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• v.28 no.2
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• pp.104-113
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• 2019

Purpose: This study aimed to investigate the factors affecting general hospital nurses' intention to stay in their jobs. Methods: A descriptive research design was used with a convenience sample of 286 nurses. Data were collected from March 15 to April 14, 2017using self-reported questionnaires and analyzed by descriptive statistics, t-test, analysis of variance, Pearson's correlation coefficient, and multiple regression analysis using the SPSS/WIN 21.0 program. Results: The mean scores for intention to stay, resilience, and emotional labor were 5.28 out of 8, 57.40 out of 100, and 3.23 out of 5, respectively. Intention to stay was positively correlated with overall career (r=.30), workplace (r=.18), shift work (r=-.20), position (r=.28), salary (r=.13), job satisfaction (r=.51), hospital satisfaction (r=.46), and resilience (r=.41). Factors influencing the intention to stay were job satisfaction and resilience, which explained 28% of the variance. Conclusion: Overall career, job satisfaction, and resilience are critical factors affecting general hospital nurses' intention to stay. Based on the findings of this study, efforts to improve nurses' job satisfaction and resilience should be implemented to mitigate the loss of this expert group among healthcare professionals.

• Journal of East-West Nursing Research
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• v.24 no.2
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• pp.139-145
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• 2018

Purpose: This study aimed to investigate influencing factors on life stress among nursing college students. Methods: A descriptive research design was used with a convenience sample of 392 nursing students. Data were collected from May 23 to June 3, 2016 using self-reported questionnaires and analyzed by descriptive statistics, t-test, analysis of variance, the Pearson correlation coefficient, and multiple regression analysis using the SPSS/WIN 21.0 program. Results: The mean scores of life stress, depression, self-esteem, and self-control were 1.72 out of 4, 1.58 out of 4, 3.60 out of 5, and 3.36 out of 5. Life stress was negatively correlated with self-esteem (r=-.56), self-control (r=-.30) and economic status (r=-.22) and was positively correlated with depression (r=.53). Factors influencing on life stress were economic status, depression and self-esteem, which explained 38% of the variance. Conclusion: Based on the finding of this study, it is necessary to develop education and intervention programs in order to decrease the life stress for nursing students.

• International Journal of Advanced Culture Technology
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• v.7 no.2
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• pp.201-208
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• 2019

The purpose of this study was to investigate the effect of type of values on coping stress through communication ability. The data for the study were collected from February 1 to 15, 2019, and the participants were collected through online questionnaires in the twenties who voluntarily participated in the study. The final data used in this study were 324. The research method was cross - sectional questionnaire survey. The analysis was done using SPSS 18.0, descriptive statistics, Pearson correlation, multiple regression and median effect analysis. A total of 324 people participated in the study, 38% of men and 62% of women were female. The results of this study showed that the collectivism values were positively correlated with individualism values (r = .224, p<0.01), emotional stress coping style (r = .266, p <), And emotion - centered stress coping was correlated with problem - oriented stress coping (r = .369, p <0.01). Those who had a collectivist value had a significant influence on the type of problem - centered stress coping(${\beta}=.271$, p<0.01), and the communication ability showed a perfect mediating effect($R^2=.310$,${\beta}=.113$, p>0.05). According to the results of this study, stress coping in the twenties suggests a program that fosters individualized communication ability.

• Journal of East-West Nursing Research
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• v.25 no.1
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• pp.50-59
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• 2019

Purpose: The purpose of this study was to identify factors affecting quality of life among family members of patients with terminal cancers hospitalized in hospice institutions. Method: This study used a descriptive design. The participants were 142 families of patients with terminal cancers from 7 hospice institutions from 6 cities in Korea. Data collection was conducted from January 21 through July 31 of 2017 using self-reported questionnaires. Data were analyzed by descriptive statistics, t-test, analysis of variance, the Pearson correlation coefficient, and multiple regression analysis using the SPSS/WIN 18.0 program. Results: Quality of life was positively correlated with spiritual well-being (r=.49) and negatively correlated with burnout (r=-.59). Spiritual well-being was negatively correlated with burnout (r=-.49). Factors influencing the quality of life were burnout, perceived health status and spiritual well-being, which explained 44% of the variance. Conclusion: The findings of this study indicate that it is necessary to develop a nursing intervention program that can improve the quality of life of family members of terminal cancer patients considering burnout.