• 제목/요약/키워드: Role of Quality People

검색결과 273건 처리시간 0.028초

위탁급식업체에서의 조리사 근무 스케줄에 대한 효율적 관리방안에 관한 연구 -'K' 업장의 사례를 중심으로- (A Study on Effective Management Plans for Work Schedule of Cooks in Contracted Foodservice Companies)

  • 김하윤;반주원;천희숙
    • 한국조리학회지
    • /
    • 제12권1호
    • /
    • pp.188-202
    • /
    • 2006
  • With large corporations entering into the foodservice market, competitions among those foodservice providers became intense, leading to differentiated quality services in terms of portioning out the meal, its portion and waiting time, not to mention food quality. The purpose of providing foodservice is to satisfy its customers, to secure optimum level of profits, and attain continuous quality improvement. To have such purpose attained, all other factors affecting the foodservice should be allowed to play a role. The intensity of the work performed by the employees should be maintained at a steady level and systematically controlled. 'Service First’ principles upholding that customer satisfaction comes from good service should be applied at all times; customer satisfaction comes from the satisfaction of the employees. Customer satisfaction through good service will contribute to an increase in revenue which we get by subtracting operating expenses from the total sales, as it will lead to concluding a long-term supply contract or renewing the existing contract. To keep the operating expenses to the minimum level, it is important to effectively perform the cost control. Since personnel expenses occupy a large portion of the operating expenses, it is imperative to effectively control the labor costs. For this reason, this study will present an effective program for disposition of men with a large organization being centered around, where the number of people served at the mess hall varies greatly depending on a day of the week and a mealtime of the day.

  • PDF

환경영향평가에서 건강위해성평가 기법을 이용하기 위한 실내공기 모델링 적용 (Application of Indoor Air Modelling for Using Health Risk Assessment in Environmental Impact Assessment)

  • 양원호;손부순;박종안;김임순;한상욱
    • 환경영향평가
    • /
    • 제10권3호
    • /
    • pp.211-221
    • /
    • 2001
  • Recognizing interaction between the environment and humans, the EIA(environmental impact assessment) movement has sought to promote more environmentally sound and informed decisions for the sake of human welfare. Therefore, most EIA programs require the consideration of human health impacts. Yet relatively few EIA documents adequately address those impacts. This study was carried out to investigate the role of EIA for reuniting the environment and human health, for preventing and reducing significant health risks, and for improving human health impact assessment by means of risk assessment. Risk assessment consists of 4 components; hazard identification, dose-response assessment, exposure assessment and risk characterization. Since most people spent their times in indoor, indoor air quality modelling can be used in exposure assessment and risk assessment. In this study, indoor $NO_2$ concentration and personal $NO_2$ exposure were estimated by Box Model using mass balance equation and time weighted average, respectively. The estimated indoor $NO_2$ concentration and the personal $NO_2$ exposure were compared by those measured, respectively. Subsequntly, health effect was assessed with these results. Consequently, exposure assessment and risk assessment using indoor air quality model may be considered to be applicable to EIA.

  • PDF

사진 이미지의 감성에 대한 언어적 분석 (Linguistic Analysis of Human Sensibility in Various Pictorial Images)

  • 노연숙;하동환
    • 한국콘텐츠학회논문지
    • /
    • 제12권2호
    • /
    • pp.182-195
    • /
    • 2012
  • 사진은 다양한 목적으로 활용되지만 특히 설득의 도구로 큰 역할을 한다. 사진은 실제를 재현하는 매체라는 독특한 특성 때문에 비교적 설득이 용이하다. 본 논문은 의사 결정에 있어 중요한 역할을 하는 감성을 사진이라는 매체에 대입하여 설득의 역할을 강화하는데 그 목적이 있다. 이를 위해 사진 이미지의 감성구조를 파악하여 긍정적인 감성을 유발하는 요인을 구체적으로 도출하고자 하였다. 특히 사진 이미지의 감성을 구성하는 여러 가지 요인들에 내포적 의미를 부여하고 다양한 요인에 대해 우선순위를 정하여 서열화하는 연구를 수행하여 연구 결과에 대한 실질적인 활용도를 높일 수 있도록 하였다. 사진의 감성은 다양한 원인에 따라 다르게 인지되는데, 사진을 촬영한 대상과 사진을 구성하고 있는 구체적인 화질 속성의 영향이 크다. 따라서 본 논문에서는 다양한 촬영 대상과 화질 속성을 갖는 이미지를 실험 자극으로 활용하여 보다 범용적이고 구체적인 결과를 얻을 수 있도록 하였다.

시청자 경험에 의한 TV장르별 화질 (Image Quality for TV Genre Depending on Viewers Experience)

  • 박영경
    • 방송공학회논문지
    • /
    • 제26권3호
    • /
    • pp.308-320
    • /
    • 2021
  • 기존 정지 이미지를 활용한 화질 연구는 '자연스러움'에 초점을 맞추고 있으며 이는 기억색과 깊은 관련을 맺고 있다. 기억색은 주로 선경험이 있는 친숙한 대상에 대해 형성되며 이러한 기억색을 충실히 반영할수록 화면에 재현된 화질의 자연스러움이 증가한다. 특히 기억색의 밝기와 채도는 '자연스러움'뿐만 아니라 화질의 선호도를 증가시키는데 중요한 역할을 갖는다. 이에 기존의 화질 연구의 경우 기억색이 있는 자연물과 인물 중심으로 화질 특성을 연구한 바 있다. 본 연구에서는 TV 컨텐츠를 장르별로 분류하여 각 장르별 화질 특성을 도출하였다. 이를 위해 각 장르(스포츠, 다큐멘터리, 뉴스, 오락 및 음악, 영화)의 대표 이미지를 추출하고 각 이미지의 밝기, 대비, 채도를 조절한 후 인지된 화질을 평가하는 실험을 진행하였다. 실험 결과, TV 컨텐츠 장르를 상황적 맥락에 따라 근접 경험과 간접 경험의 두 가지 범주로 분류할 수 있었다. 근접 경험은 야외 스포츠, 드라마, 자연 다큐멘터리 컨텐츠를 포함하며 근접 경험 컨텐츠의 화질은 밝기와 대비와 밀접한 관련이 있었다. 간접 경험은 뉴스, 음악 쇼, SF/액션 영화 컨텐츠를 포함하며 해당 컨텐츠의 화질은 대조와 채도와 밀접하게 연관되었다. 이러한 결과에 따라 근접 경험으로 분류되는 컨텐츠의 경우 밝기와 대비 조절에 따라 최적 화질을 구현할 수 있으며, 간접 경험으로 분류되는 컨텐츠의 경우 대조와 채도 조절에 따라 최적 화질을 구현할 수 있다.

온라인 구전정보 수용자의 지각된 정보유용성과 자기효능감이 구전정보 수용의도에 미치는 영향에 관한 연구: 의견고수와 구전수용의 비교 (Investigating the Influence of Perceived Usefulness and Self-Efficacy on Online WOM Adoption Based on Cognitive Dissonance Theory: Stick to Your Own Preference VS. Follow What Others Said)

  • 이정현;박주석;김현모;박재홍
    • Asia pacific journal of information systems
    • /
    • 제23권3호
    • /
    • pp.131-154
    • /
    • 2013
  • New internet technologies have created a revolutionary new platform which allows consumers to make decision about product price and quality quickly and provides information about themselves through the transcript of online reviews. By expressing their feelings toward products or services on virtual opinion platforms, users extend their influence into cyberspace as electronic word-of-mouth (e-WOM). Existing research indicates that an impact of eWOM on the consumer decision process is influential. For both academic researchers and practitioners, investigating this phenomenon of information sharing in online website is essential given the increasing number of consumers using them as sources of purchase decisions. It is worthwhile to examine the extent to which opinion seekers are willing to accept and adopt online reviews and which factors encourage adoption. Discerning the most motivating aspects of information adoption in particular, could help electronic marketers better promote their brand and presence on the internet. The objectives of this study are to investigate how online WOM influences a persons' purchase decision by discovering which factors encourage information adoption. Especially focused on the self-efficacy, this research investigates how self-efficacy affects on information usefulness and adoption of online information. Although people are exposed to same review or comment about product or service, some accept the reviews while others do not. We notice that accepting online reviews mainly depends on the person's preference or personal characteristics. This study empirically examines this issue by using cognitive dissonance theory. Specifically, in the movie industry, we address few questions-is always positive WOM generating positive effect? What if the movie isn't the person's favorite genre? What if the person who is very self-assertive so doesn't take other's opinion easily? In these cases of cognitive dissonance, is always WOM generating same result? While many studies have focused on one direct of WOM which indicates positive (or negative) informative reviews or comments generate positive (or negative) results and more (or less) profits, this study investigates not only directional properties of WOM but also how people change their opinion towards product or service positive to negative, negative to positive through the online WOM. An experiment was conducted quantitatively by using a sample of 168 users who have experience within the online movie review site, 'Naver Movie'. Users were required to complete a survey regarding reviews and comments taken from the real movie page. The data reflected user's perceptions of online WOM information that determined users' adoption level. Analysis results provide empirical support for the proposed theoretical perspective. When user can't agree with the opinion of online WOM information, in other words, when cognitive dissonance between online WOM information and users' preference occurs, perceived self-efficacy significantly decreases customers' perception of usefulness. And this perception of usefulness plays an important role in determining users' intention to adopt online WOM information. Most of researches have been concentrated on characteristics of online WOM itself such as quality or vividness of information, credibility of source and direction of online WOM, etc. for describing effect of online WOM, but our results suggest that users' personal character (e.g., self-efficacy) plays decisive role for acceptance of online WOM information. Higher self-efficacy means lower possibility to accept the information that represents counter opinion because of cognitive dissonance, whereas the people that have lower self-efficacy are willing to accept the online WOM information as true and refer to purchase decision. This study suggests a model for understanding role of direction of online WOM information. Also, our result implicates the importance of online review supervision and personalized information service by confirming switching opinion negative to positive is more difficult than positive to negative through the online WOM information. This implication would help marketers to manage online reviews of their products or services.

A study on Causes and Improvements of the Police Corruption

  • Kim, Taek
    • International Journal of Advanced Culture Technology
    • /
    • 제9권1호
    • /
    • pp.70-78
    • /
    • 2021
  • It is true that the police have been faithful to the role of the regime's sewer and committed many disruptions and errors, and have been criticized and criticized by the public. It should now be the foundation of the democratic police and an organization supported by the people. The problem is that the quality, personality, and values of 130,000 police officers should be changed and should be in line with the spirit of the times. One of the theories of police corruption is the "rotten apple hypothesis." The theory is that there is a high possibility that the entire police force will be corrupted, as if the defective apple in the apple box is rotten and the whole apple is rotten, without filtering out potential corrupt police officers during the recruitment phase. In other words, the cause of corruption is based on personal flaws. This study intends to analyze the causes of police corruption and improvement measures. The purpose of this study is to ensure that police officers in charge of national security are usually armed with ethics and good conduct. The police should be trusted by the people and need a stronger prescription for police corruption. In this respect, this study aims to solve the corruption problem of police officials, analyze anti-corruption, and find out what are the desirable countermeasures. The main study methods of this study are as follows; First, we first tried to collect data through research on corruption-related literature. The analysis was focused on the related papers of police corruption and government reports. Second, police corruption theory and anti-corruption alternatives were analyzed. It was reviewed focusing on the theory of corruption or translated data. Third, a literature survey was analyzed to examine the National Police Agency's perception of police corruption. Based on these research methods, we tried to derive the desirable control measures for the hypothesis of police corruption. This study is believed to have contributed to supporting the organizational corruption and culture of the apple box, including the personality of the individual's values, which is a rotten apple theory of police corruption.

노인의 우울, 생의 의미가 건강 증진 행위에 미치는 영향-지역사회 건강 프로그램 참여한 노인을 대상으로 (The Effects of Meaning of Life and Depression on Health- Promoting Behaviors of the Elderly - Focusing on the Elderly Who Participated in Community Health Programs)

  • 박윤진;김금중
    • 디지털융복합연구
    • /
    • 제15권5호
    • /
    • pp.411-417
    • /
    • 2017
  • 본 연구는 대상자의 우울과 생의 의미가 건강 증진 행위에 미치는 효과를 조사하고 지역사회 건강 프로그램의 참여가 대상자의 우울, 생의 의미, 건강 증진 행위에 미치는 영향을 보기 위한 설문 조사 연구이다. 연구를 위해 수집된 자료는 SPSS WIN(ver 18.0) 프로그램을 이용하여 분석하였으며 ANOVA, paired t-test로 검증하였다. 조사 대상자의 인구 사회학적 특성과 우울, 건강 증진 행위, 생의 의미는 실수와 백분율을 산출하는 기술통계를 사용하여 분석하였다. 본 연구의 결과, 지역사회 건강 프로그램에 참여한 노인의 우울이 유의하게 감소하였고(t=2.379, p=.010), 생의 의미(t=2.421, p=.009)와 건강 증진 행위(t=2.316, p=.012)도 유의하게 상승하였으며 이를 통하여 대상자의 건강한 노후를 위한 지역사회 역할의 중요성을 인지하게 되었다. 따라서 본 연구를 바탕으로 노인의 건강을 위하여 지역사회의 적극적인 개입이 필요하며 대상자에 맞는 프로그램의 개발을 제언한다.

재가 치매노인 배우자의 돌봄 체험에 관한 해석학적 현상학 연구 (Hermeneutic Phenomenological Study on Caring Experience of Spouses of Elderly People with Dementia at Home)

  • 장혜영;이명선
    • 대한간호학회지
    • /
    • 제47권3호
    • /
    • pp.367-379
    • /
    • 2017
  • Purpose: This study aimed to understand and describe the caring experiences of spouses of elderly people with dementia. Methods: The hermeneutic phenomenological method was used and participants were 12 spouses aged 65 and over who were taking care of their husbands or wives with dementia at home. Data were collected from individual in-depth interviews on participants' actual caring experiences. Additionally, novels, movies, and memoirs on elderly couples with partner who had dementia were included as data for the analysis. The qualitative data analysis software program was used to manage and process the collected qualitative data. Data were analyzed using hermeneutic phenomenological analysis based on four fundamental existentials including lived body, lived space, lived time, and lived others. Results: Five essential themes emerged from the analysis: 1) body moving like an old machine, 2) swamp of despair filling with hope, 3) sweet time after bitterness, 4) disappointed elderly couple in the empty nest, and 5) unappreciation vs. empathetic feelings. These essential themes were comprehensively summarized as "the road leading to the maturation of life with dedication and hope while bearing the weight of caring based on the couple's relationship." Conclusion: The findings indicate that the nature of the caring experience of spouses of elderly individuals with dementia is filled with many dynamic and paradoxical dimensions. Thus, results of the study would help with developing interventions tailored specifically for elderly spouse caregivers to support their role adaptation and ultimately improving their quality of life.

국민보건의료에 대한 민간의료보험의 영향고찰 : 의료서비스 이용만족을 중심으로 (Effects of Private Health Insurance in National Health Care System)

  • 이용재
    • 한국콘텐츠학회논문지
    • /
    • 제14권1호
    • /
    • pp.200-208
    • /
    • 2014
  • 본 연구는 민간의료보험이 국민보건의료에 미친 영향과 관련된 오랜 논쟁에 관한 기존연구들을 분석하고, 논의가 부족했던 의료서비스 이용만족에 대한 영향을 확인하여 민간의료보험의 발전적 역할설정에 기여하는 데 목적이 있다. 선행연구 고찰을 통해 민간의료보험이 국민보건의료에 미친 영향을 확인한 결과 민간의 료보험 활성화가 저소득층과 건강상태가 좋지 않은 국민을 배제시키는 국민양극화를 초래할 가능성이 있고, 민간의료보험에 가입한 가입자의 의료이용량이 많아서 건강보험 추가재정지출을 유발할 가능성이 있었다. 그러나 민간의료보험이 의료서비스 질 개선과 의료소비자 만족에 기여하는지는 더 많은 연구가 필요한 상황이었다. 문헌고찰에서 연구가 미진한 것으로 확인된 민간의료보험이 소비자의 의료서비스 만족에 미치는 영향을 국민건강영양조사 자료를 통하여 확인한 결과 민간의료보험가입여부에 따라서 외래의료이용과 입원의료이용에 대한 의료서비스 만족도의 차이가 없었으며, 통계적으로 유의미한 영향관계도 없었다. 즉, 민간의료보험가입이 의료서비스 만족에 영향을 미치지 않는 것이다. 이러한 분석결과에 따라 향후 우리나라의 민간의료보험은 비급여 보충형으로 운영하는 것이 바람직할 것이다.

환경관련 신문사설 비교 -6대 일간지를 중심으로- (Comparative Analysis on Newspaper Editorial Related with Environment -Focusing on the 6-Daily Newspapers-)

  • 유영한;배영부;김용근
    • 한국환경교육학회지:환경교육
    • /
    • 제19권1호
    • /
    • pp.90-103
    • /
    • 2006
  • The purpose of this paper is to analyze media companies' editorial viewpoints regarding environmental issues. Not only do newspaper editorials provide a variety of environmental information, but also they make it possible for the public to form an opinion and to establish communication channels regarding environmental issues. With this in mind, this paper analyzes the changes in environmental reporting over the past two decades. The newspaper companies started writing more frequently about the environment from early 1980s. To show this, I analyzed environmental articles written in the six main news-paper companies: Chosun, Donga, Hangerae, Kyunghyang, Hankook, and Munwha from 1999 to 2004. For this study, the articles have been complied by using the Korean Integrated News Database System (KINDS). Also the data has been sorted according to year, subject, and ty the company of origin. The total number of the environmental articles posted on these six daily newspapers from 1999 to 2004 is 729 and these represent 2.59% of the total articles. Hankook-Ilbo was the company that handled the most of environmental articles followed by Hangerae, Munwha, Kyunghwang, Chosun, and Donga. The major topics of discussion were environmental development and water quality issues. The number of the environmental related articles increased in 1999 and 2000, but then decreased from 2001 to 2003. Again the number increased in 2004. Interestingly while the number of articles covering the environment increased from the 1980s and into the 1990s, the number of articles decreased from 1999 to 2004 as the post-IMF period seems to have suppressed interest in the ecological issues despite the economic growth that followed. With the change in media coverage people have begun to recognize environmental issues as having social impact. As a result the people have begun to take such issues more seriously and take more active role in effecting environmental policy. Thus it is important that the media presents it's stories in an object manner to insure that the public is properly informed.

  • PDF