• Journal of the Korean Society of Safety
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• v.33 no.2
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• pp.94-103
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• 2018

As of July 1, 2017, the method of quality management of construction equipment had been changed completely. In case of manufacturing and distributing pipe supports, the support length according to the safety certification standard shall be not more than 6 m and the compressive strength shall be not less than 40,000 N at the maximum height. However, the field tests for the quality control standard were usually performed at 3.5 m when the length of the pipe supports is 3.5 m to 4.0 m, and the compression strength was specified to be more than 35,300 N. This difference in the two standards can cause confusion in practice. In this study, the compression load of the pipe supports was tested and found to be more than 30% defective. Therefore, it is necessary to review the modification of the safety certification and quality standards to improve the standard requirements.

• Proceedings of the Safety Management and Science Conference
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• 2007.11a
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• pp.451-455
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• 2007

This paper introduces service quality systems such as tourism service, outbound travel services, domestic travel services, condominium services, and, foodservice golf club services, These service quality systems include terminology of travel agencies and tour operators, process, infrastructure, and, terminology of hotels and other types of tourism accomodation.

• Proceedings of the Safety Management and Science Conference
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• 2007.11a
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• pp.469-474
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• 2007

This study presents service quality systems such as wedding ceremony service, postpartum care service, funeral home services, crematory services, cemetry and charnel grave services, and charnel house services. These service quality systems include process, infrastructure, and terminology.

• Journal of the Korea Safety Management & Science
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• v.8 no.5
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• pp.243-251
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• 2006

This paper is to propose various quality and reliability sampling inspection methods to perform the competitive global outsourcing strategy while purchasing and subcontracting. The study also represents implementation strategy which can be efficiently and effectively used in the enterprise. Quality sampling inspection schemes extend reliability inspection techniques with a little change.

• Journal of the Korean Institute of Plant Engineering
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• v.23 no.4
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• pp.29-38
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• 2018

Through process quality information, the time required for process quality analysis has been drastically shortened, the process defect rate has been reduced, and the manufacturing lead time has been shortened and the on-time delivery rate has been improved. Therefore, The purpose of this study is to develop a quality information analysis system model that effectively shortens the time required for process quality analysis in automobile safety belt parts manufacturing process. As a result of experiments on communication operation between manufacturing execution system (MES) quality server, injection machine control computer, injection machine programmable logic controller (PLC) and terminal, in analyzing quality information, the conventional handwriting input method took an average of 20 minutes, but the new multi-network method took about 2 minutes on average. In addition, the process defect rate was reduced by 13% and the manufacturing lead time was shortened from 28 hours to 20 hours. The delivery compliance rate improved from 96 to 99%.

• Proceedings of the KSR Conference
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• 2006.11b
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• pp.1508-1513
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• 2006

Currently, the Korean railway safety law (RSL) and its ordinances have been enforced for the guarantee of the safety of railway. In RSL, the quality certification is required to guarantee the safety and performance of railway components or systems. However, not much attention has been focused on the quality certification scheme for railway components or systems since the scheme is relatively new. Therefore, in this investigation, the detailed guidelines and main contents for the enforcement of quality certification for railway components will be suggested, and the detailed items including the procedures, subjects, management, etc., will be addressed. Moreover, a better understanding on quality certification for railway components will be provided.

• Journal of the Korean Society for Aviation and Aeronautics
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• v.31 no.2
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• pp.72-80
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• 2023

Line Operations Safety Audit (LOSA) is a well known preventive aviation safety program for Threat and Error management (TEM). High quality LOSA data suitable for safety management is obtained when a flight crew flies at the same level of attention as ordinary flight. Factors contributing to LOSA data quality may include flight crew's understanding on LOSA purpose, observer's career, and characteristics of the organization responsible for LOSA operations. This study explored purposes of TEM and LOSA, as well as their relationship. Previous studies mentioned quality of LOSA data can be influenced by heuristic judgment, hawthorne effect, and priming effect. This study recognized the importance of LOSA data quality to be effectively used for preventive safety management. It was confirmed that the level of understanding on LOSA concept, experience of the observer, and the characteristics of the department in charge of LOSA operation could affect the quality of LOSA data.

• Proceedings of the Safety Management and Science Conference
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• 2001.05a
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• pp.167-171
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• 2001

In this paper, the QFD(quality function deployment) technique is used to acquire the quality requirements of package software which is sold in a commercial software shop. To select the principal quality characteristics of package software, an user survey was conducted for a quality model developed based on the international standards and the previous research. The software user is divided into three groups：the general user, the expert, and the developer. The method of QFD is applied to choose the software quality attributes which have strong correlation with the selected quality characteristics.

• Journal of the Korea Safety Management & Science
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• v.9 no.6
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• pp.97-103
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• 2007

This paper reviewed the relationship among internal marketing, service quality and customer satisfaction, and the mediating effect of service quality. Based on the responses from 163 hotel employees and 489 customers who encountered them, the results of hierarchical regressional analysis showed that all internal marketing factors have positive relationships with service quality, and service quality has positive relationship with customer satisfaction. Also, service quality has mediating effect between four internal marketing factors(education, compensation, delegation of authority, and internal communication) and customer satisfaction.

• Proceedings of the Safety Management and Science Conference
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• 2012.04a
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• pp.547-559
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• 2012

This thesis introduced a model of diagnosing a company's quality management, and a process of achieving quality innovation based on the model. As for study methods, books and theses related to quality and process innovation were collected for investigation, a survey on internal employees to investigate major issues of quality and standard consciousness was conducted, and 5DP was discussed for balanced process analysis.