• 품질경영학회지
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• 제35권4호
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• pp.16-25
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• 2007

The purpose of this study is to research and analyze the influence of ISO 9001 QMS(Quality Management System) certification on the employer's financial goal and the employee' satisfaction. In this study, we could find that ISO 9001 QMS certification influenced eight factors which contribute to employee's satisfaction, and the purpose and background of ISO 9001 QMS certification was analyzed to have a good influence on the employee's satisfaction. In the future, the implementation strategy of ISO 9001 QMS needs to be studied to make the employees satisfied more with their duties and to pursue the employer's financial goals at the same time.

• Asian Journal of Business Environment
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• 제5권2호
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• pp.23-29
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• 2015

Purpose - This theoretical study develops practical recommendations for implementing a quality management system (QMS) in Kazakh organizations to ensure the effectiveness and safety of products and services. We discuss the improvement of Kazakhstan's quality standards based on the requirements of ISO 9000. Research design, data, and methodology - We provide methods for improving the quality standards system, ranging from research and development to the sale of products. We also propose to establish a special quality systems award to motivate enterprises toward product quality improvement. The study's methodological basis included Kazakhstan's legislative and regulatory Acts, and international and national standards defining QMS requirements for scientists worldwide to develop and implement a QMS for enterprises. Results - Aligning the QMS reduces Kazakh companies' costs for the detection and correction of defects, and the external and internal loss caused by the defects. Effective QMS also reduces management costs. Conclusion - This article can help increase the transparency of organizations for their leaders and (if necessary) the external environment, and improve the accuracy, quality, and timeliness of decision-making.

• 품질경영학회지
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• 제35권3호
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• pp.1-20
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• 2007

International standards are established by the agreement of many nations' delegates that represent the opinions from all stakeholders such as suppliers, manufacturers, customers, beneficial groups, and governments. The international standards provide all stakeholders with a scientific basis that determines regulations regarding quality, health, environment and other necessary issues. Among many international standards, the well known ISO 9000 quality management system(QMS) has been installed in about 877,770 organizations in 161 countries up until now. This ISO 9000 QMS specifies requirements for detailed contents from supply of resources to delivery to customers for registering QMS certificate. This paper considers business values of ISO 9000 QMS by reviewing literature. We summarize issues related to installment and operation : motives, advantages, disadvantages, problems, obstacles, and lessons. We also summarize the integrated management system(IMS) issues and compare ISO 9000 with Total Quality Management(TQM). We present a comprehensive figure and tables based on the category of the main results of literature.

• 품질경영학회지
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• 제36권2호
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• pp.1-8
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• 2008

The purpose of this study is to clearly understand the theoretical details of TL 9000 by researching the literatures and materials on TL 9000. Also, the paper studies the status of QMS building based on TL 9000 by researching and analyzing the positive cases of QMS established by companies on the basis of TL 9000 standards.

• 한국품질경영학회:학술대회논문집
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• 한국품질경영학회 2006년도 추계 학술대회
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• pp.372-377
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• 2006

The purpose of this study is to clearly understand the theoretical details of TL 9000 by researching the literatures and materials on TL 9000. Also, the paper studies the status of QMS building based on TL 9000 by researching and analyzing the positive cases of QMS established by companies on the basis of TL 9000 standards.

• 품질경영학회지
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• 제24권3호
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• pp.160-174
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• 1996

The paper reviews briefly of the codes above, together with the effects of the successful introduction of the QMS into the shipping industry. This paper suggests a conceptual prototype for a quality management system (QMS) of seafaring labour, which itself would be a sub-system of the total quality management (TQM) system in a shipping company, on the basis of the ISM and the ISMA Codes, ISO 9002, ISO 9004, and other quality management guidelines. The QMS is essential for the survival of the Korean shipping industry. It will contribute not only to assuring the quality of crew, but also, consequently, to increasing the international competitive edge of the shipping companies in Korea.

• 품질경영학회지
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• 제38권1호
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• pp.101-107
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• 2010

In 2008, a review was made to analyze the effect of the certification of ISO 9001 quality management system in the almost same methods used for a similar review in 2001. Based on the two reviews, this research is to compare and contrast the changes made in between. The results show that the overall satisfaction for the certification has increased over 7 years, along with other beneficial changes, such as decreased cost and increased productivity. However, there has been no significant change in the establishment of the quality management system and in the level of customer satisfaction. ISO 9001 quality management system construction appears which effects variously on the all enterprises management, therefore this is very important strategy for preparing the keen enterprises competition.

• 품질경영학회지
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• 제35권3호
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• pp.66-74
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• 2007

Organizations worldwide make efforts to develop their management systems for business functions. The representatives of management systems include quality management system(QMS), environmental manage ment system(EMS) and occupational health and safety management system(OHSMS). Implementing EMS and/or OHSMS in addition to QMS requires the integration of separate management systems in alignment with the organization's strategies and goals. Through the questionnaire survey on Korean marine equipment enterprises, this paper deals with the operational practices of management systems and analyzes perceptions about integrated management system(IMS). We found out the degree of perception is not sufficient enough to prepare background for IMS in Korean marine equipment enterprises. The results contribute to solid understanding and successful implementation of IMS.

• International Journal of Quality Innovation
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• 제6권3호
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• pp.56-69
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• 2005

There have been growing concerns about whether proper measures are in place to ensure the delivery of quality services and the operations in research and educational institutions. This paper describes various quality models and discusses their relevance into the total quality concepts and quality management systems (QMS) in education. It then illustrates how a QMS and the accompanied quality manual be developed in a research and educational institution using the Centre for Enterprise Research Integration (ERI) at The University of the West Indies, Trinidad as a case. Through personal interviews with the $Centre{\square}s$ personnel, views on the operations and determinants of the QMS were acquired. Results showed that the people's resistance to changes, conflicts on academic freedom, and difficulties on measuring performance were the obstacles to QMS implementation. People involvement and proper communication are determinants of QMS implementation. The system also rests on having a tailored quality manual that entails the documentation of processes and procedures for ascertaining the delivery of quality services and operations in the Centre. The development of quality manual is briefly described in the paper.

• International Journal of Quality Innovation
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• 제6권2호
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• pp.131-146
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• 2005

There have been growing concerns about whether proper measures are in place to ensure the delivery of quality services and the operations in research and educational institutions. This paper describes various quality models and discusses their relevance into the total quality concepts and quality management systems (QMS) in education. It then illustrates how a QMS and the accompanied quality manual be developed in a research and educational institution using the Centre for Enterprise Research Integration (ERI) at The University of the West Indies, Trinidad as a case. Through personal interviews with the Centre's personnel, views on the operations and determinants of the QMS were acquired. Results showed that the people's resistance to changes, conflicts on academic freedom, and difficulties on measuring performance were the obstacles to QMS implementation. People involvement and proper communication are determinants of QMS implementation. The system also rests on having a tailored quality manual that entails the documentation of processes and procedures for ascertaining the delivery of quality services and operations in the Centre. The development of quality manual is briefly described in the paper.