• Title/Summary/Keyword: Quality Management Process

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A Study on Economic Selection of the Process Target and the Screening Specification Limits in a Continuous Production Process (연속생산공정에서 공정목표값과 검사규격한계의 경제적인 결정에 관한 연구)

  • 백종석;윤덕균
    • Journal of Korean Society for Quality Management
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    • v.25 no.4
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    • pp.57-70
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    • 1997
  • Consider a production system where all manufactured products are screened through automatic inspection equipment. The products for which the measured value of quality characteristic is larger than the lower screening specification limit (SL) and smaller than the u, pp.r screeing specification limit(SU) are accepted. Those smaller than SL are reworked and those larger than SU are excluded from the process. Assuming that the quality characteristic is normally distributed with known variance, this paper suggests cost models which involve inspection cost, production cost, rework cost, exclusion cost and quality cost, and presents the methods of finding the optimal values of the screening specification limits and the process target. Numerical example is given to demonstrate the a, pp.icability of the cost models suggested in this paper.

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Determination of Process Capability Index considering Inspection Precision (검사정밀도를 고려한 공정능력지수의 결정)

  • 송서일;조영찬
    • Journal of Korean Society for Quality Management
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    • v.27 no.4
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    • pp.114-122
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    • 1999
  • As the rapid growth of Industrial society, many enterprises are inclined to ppm management from the traditional$3\'{o}$ management method. Therefore it is need to extend process capability index for guarantee of quality assurance level to ppm unit. Thus, in this paper, using the probability of standard normal distribution from $ 3\'{o}; to; 6\'{o}$ which was developed by Song(1997), the capability index which is proposed considers the numbers of inspection facility and quality assurance level. Also, quality assurance level is determined by considering the precision of inspection when one and two sided specification limits are given for the probability which is out of the specification limit.

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Development of Progress Management System based on Quality Inspection Information - Case Study on Nuclear Power Plant Construction - (품질관리 정보를 기반으로 한 진척도 관리 시스템 개발 - 원자력발전소 건설공사 사례를 중심으로 -)

  • Kwahk, Kil-Jong;Kim, Jae-Jun
    • Korean Journal of Construction Engineering and Management
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    • v.12 no.1
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    • pp.73-84
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    • 2011
  • This study represents construction progress management model based on quality inspection process in addition to cost-schedule integration. Quality inspection process cycle, resource estimate as progress measurement parameter, hierarchical structure of schedule, and inspection lots linking quality inspection to resource estimate are addressed as four main information areas. The authors established several process models to give a structure and correlations among information elements on each of these areas. Applying the process models proposed, an information system was implemented and utilized for nuclear power plant construction. It reveals that the system achieves accurate and objective progress information in near real time with significantly reduced time and effort as well as administrative efficiencies from making quality inspection process online.

ISO12207 Tailored Object-Oriented Process for UML Based Object-Oriented Development (UML 기반 객체 지향 개발을 위해 ISO 12207을 조정한 객체지향 프로세스)

  • Lee, Sang-Jun;Kim, Byeong-Gi
    • The Transactions of the Korea Information Processing Society
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    • v.6 no.10
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    • pp.2680-2692
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    • 1999
  • Software quality is classified by quality of process and product. In experience of Quality Management, it is known that quality level of product as it depends on goodness and badness of process and organization. As a result, improvement of software process has been important subject. According as this trends, ISO 12207 is publicated as standard of software life cycle process by ISO. For UML based object oriented development process, it is necessary that we should research detailed definition of activity and task of ISO 12207 process which is added, deleted or tailored in according to organization and project characteristics. In this thesis, by according with ISO 12207 software life cycle process, UML based object oriented development process is proposed. This process is composed of 7 steps and 19 activities including development phase, activity and product to improve quality of reliability. Usefulness of object oriented process for improvement of software quality is proved at three ways, which are comparative analysis of process characteristics, SPICE process evaluation and SPICE rick analysis.

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A Study of SOFTWARE Quality Evaluation by the Use of Statistical Methods (통계적방법(統計的方法)을 이용(利用)한 SOFTWARE 품질평가(品質評價)에 관한 연구(硏究))

  • Kim, Jeong-Ja;Jo, Seong-Geon
    • Journal of Korean Society for Quality Management
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    • v.13 no.2
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    • pp.61-65
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    • 1985
  • The quality of a final SOFTWARE PACKAGE depends on many complicated factors in the software development process. This paper describes ststistical methods for establishing relationships between final quality and development process factors. The final software quality is represented by the number of errors through the system test phase. The data presented here were gathered during the course of a real IS-month development project. Regression theory is used for data analysis. Some of the interesting results include the observation that specification changes during the development process have an adverse effect on final software quality.

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A Decision Making Process for Improving Quality Cost : A Case Study of C&C Product Failure Cost (품질비용 개선을 위한 의사결정 프로세스 연구 : C&C 제품 실패비용 사례 분석)

  • Lee, Dong-Han;Chae, Hwa-Sung
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.33 no.2
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    • pp.162-169
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    • 2010
  • This paper analyzes the difference between theoretical cost of quality and real world cost. Examined are the theoretical cost structure of quality, it's measurement styles, a process based improvement strategy of quality cost, and possible adaptation of decision making concepts in enhancing the cost structure. This study will contribute to the literature in delineating an improvement process of quality cost by adjusting service policy.

Variation Reducation in Quality Using a Sensitivity Analysis (민감도분석을 이용한 품질의 편차 감소에 관한 연구)

  • 장현수;이병기
    • Journal of Korean Society for Quality Management
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    • v.25 no.2
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    • pp.140-153
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    • 1997
  • As product quality is maily determined in the product design and process design step, systematic design should be performed through parameter design and tolerance design. Therefore, we introduced analysis of variance and regression analysis as a statistical method which determine optimal levels of affective design factors to product characteristics, then we compared that process and result. In analysis of variance, variation of quality characteristics arises from noise factors, so the optimal levels of design factors are selected to minimize the effect of noise factors. In regression analysis, variation of quality characteristics aries from variation of each own design factors. As a method to reduce variation of these quality characteristics, sensitivity analysis was performed about each design factors. Through this sensitivity analysis, we represented process to calculate the interaction term of the factors.

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A Study on the Development & Evaluation of Defense Quality Maturity Index (국방품질성숙도지수의 개발 및 평가에 관한 연구)

  • Jeong, Younggkwon;Cho, Hyunki;Yoo, Hanjoo
    • Journal of Korean Society for Quality Management
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    • v.47 no.3
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    • pp.479-496
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    • 2019
  • Purpose: The purpose of this research is to develop defense quality evaluation model in order to improve the problem of private sector quality evaluation model and propose the total integrated defense quality management model which enables to evaluate not only large defense industry, but also small-medium industry. Methods: This paper consider the characteristics on ISO 9001 Quality Management System, single PPM, PASS and defense quality and develop defense quality maturity model and index which enables to measure the current quality management level and characteristics and to evaluate operational characteristics in each maturity level for domestic defense industry. Results: From 176 DQMS certified defense industry, the defense quality maturity level is 68,2, C grade. The large defense industry shows, 80.9, A grade; medium industry 69.7, C grade; small-medium industry shows 54.1, D grade. Through the classified types of industries, the current level of quality management of defense industries was diagnosed and the areas to be supplemented for the total quality management were identified. Conclusion: Developed DQMI can be used as the basic information for spreading quality management activities in the defense industry by diagnosing the overall quality management of existing defense industries and quantifying the ambiguity of non-metric measurements and measurement standard that were presented as the threshold of the defense quality management system certification process.

Using the Analytical Hierarchy Process as a Tool for Assessing Service Quality

  • Liu, Dahai;Bishu, Ram R.;Najjar, Lotfollah
    • Industrial Engineering and Management Systems
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    • v.4 no.2
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    • pp.129-135
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    • 2005
  • Continuous quality improvement through process refinement is a must for survival of all industries in the contemporary market place. This is true for both manufacturing and service sectors. While manufacturing has spearheaded quality efforts, the service sector has lagged behind primarily because of inherent difficulties. Customer satisfaction is perhaps the most important performance measure for service quality. There are a number of quality dimensions in service quality, such as reliability, responsiveness, assurance, empathy, and tangibles. An issue of concern is ‘how can one have a unified measure of service quality across all the dimensions?' The intent of this paper is to determine if the Analytical Hierarchy Process (AHP) method could be used to derive a single quality index. AHP is a quantitative technique that structures a multi-attribute, multi-person and multi-period problem hierarchically so that solutions are facilitated. This paper presents the development of an AHP model and the derivation of a Quality Index through it. The model is used in a hypothetical case and a quality index was developed. The advantages of using such a technique are discussed.

Development of Process Analytical Technology (PAT) for Total Quality Innovation on Pharmaceutical Processes (의약품 제조공정에서의 전사적 품질혁신을 위한 공정분석기술 개발)

  • Shin, Sang-Mun;Park, Kyung-Jin;Choi, Yong-Sun;Lee, Sang-Kil;Choi, Guang-Jin;Kwon, Byung-Soo;Cho, Byung-Rae
    • Journal of Pharmaceutical Investigation
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    • v.37 no.6
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    • pp.329-338
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    • 2007
  • The quality assurance issue of drug products is more important than the general product because it is highly related to the human health and life. In this reason, the regulatory guide lines have continuously been intensified all around the world. In order to achieve effective quality assurance and real-time product release (RTPR) of drug products, process analytical technology (PAT), which can analyze and control a manufacturing process, has been proposed from the United States. With the PAT process, we can obtain significant process features of materials, quality characteristics and product capabilities from a raw material to the final product in the real-time procedure. PAT can also be utilized to process validation using information system that can analyze the risk of drug products through out an entire product life-cycle. In this paper, we first offered a new concept for the off-line process design methods to prepare the improved quality assurance restrictions and a real-time control method by establishing an information system. We also introduced an automatic inspection system by obtaining surrogate variables based on drug product formulations. Finally, we proposed an advanced PAT concept using validation and feedback principles through out the entire life-cycle of drug product manufacturing processes.