• Journal of Korean Society for Quality Management
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• v.30 no.2
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• pp.130-151
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• 2002

This paper investigates the relation between the Process capability index(PCI) and the quality assurance level under various conditions. The effect of the off-targetness of the process mean, deviation from the nomality, the estimation error, and tile measurement error on the quality assurance level is evaluated. Various distributions such as the Student-t, the chi-square, the gamma, the Weibull, and the log-normal distributions are considered to evaluate the deviation from the nomality. The quality levels under abnormal conditions turn out to be severely different from that under the standard condition. We provide tables and graphs of the quality assurance level on various abnormal conditions. In order for the industry users to use the PCI properly, they should refer to the tables and graphs, especially when they are not certain about the standard assumptions on which the PCI depends.

• Journal of Korean Society for Quality Management
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• v.32 no.4
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• pp.78-91
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• 2004

The ISO 9000 Follow-up Management Practices (FMP) as an integrated area including training, QM systems, management commitment, customer focus, communication and related issues are examined. A sample of 191 small and medium-sized firms data from mail survey is analyzed by the SPSSWIN. A model of FMP including three factors (Systems, Training, and Customer Focus) is introduced. In this paper, a focus is laid on the comparison between ISO 9000:1994 vs. ISO 9000:2000 or 05 9000 certificates and between groups classified by the time length after certification, and on regression relationships between FMP level and business performance. The result shows that the difference of FMP level is significant between two versions and between groups. Quality level and system satisfaction are influenced significantly by the three factors.

• Journal of Korean Society for Quality Management
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• v.19 no.2
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• pp.158-165
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• 1991

The Q-cost has been used in the manufacturing company to decide the optimal level of company's product quality, and to evaluate the effect of company's quality control system since the advent of Q-cost theory. In spite of the following costs are generated in the user side, owing to an unsuitable level of product quality and inadequacy of company's quality control system, these costs are not usually included in the company's Q-cost : (1) the cost generated in relation to a claim proposal as traffic expeneses and transpotation of the product. (2) the cost of maintenance through the useful life of the product, especially accured after quality warranty period. (3) the cost related to the economical efficiency in using the product. (4) the cost ralated to a customer dissatisfaction for the product quality. In this point of view, the contents of user side Q-cost, and the relations between the user side Q-cost and the level of company's product quality are discussed. And then the importance of user side Q-cost in order to determine the optimal quality level is discussed.

• Journal of Korean Society for Quality Management
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• v.38 no.2
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• pp.150-160
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• 2010

Statistics Korea has been diagnosis national statistics every year since 2006. They diagnosis over 200 kinds of national statistics. They have 7 quality dimension used for quality diagnosis. That is relevance, accuracy, Timeliness, Comparability, Coherence, Accessibility. Since we are interest in how well they produce national statistics, comparability has become the most important dimension recently. In this reason, Statistics Korea try to rating quality level and development comparability index for national statistics. This paper propose the practical method of grading the quality level and developing the comparability index of the national statistics.

• Journal of the Korean Operations Research and Management Science Society
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• v.37 no.4
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• pp.181-196
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• 2012

The purpose of this study is to evaluate of the perception, elements and quality level of business strategy in domestic hospitals. We analyze survey data about strategy. Significantly, we find that domestic hospitals were greatly feeling about the necessity and importance of strategy, but elements and quality level of actual execution strategy is much lower. When evaluating level on the perception, elements and quality of strategy within each of Miles and Snow's strategy type, PA(prospector+analyzer) was higher than DR(defender+reactor). And result of structural equation modeling(SEM), elements had a significant influence on the quality of the strategy, a positive relationship between the components and the PA have been identified. Therefore, we propose that to increase the elements level in order to improve the quality level of strategy, and hospital administrators are need to be PA rather than DR.

• Journal of Korean Society for Quality Management
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• v.27 no.4
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• pp.114-122
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• 1999

As the rapid growth of Industrial society, many enterprises are inclined to ppm management from the traditional$3\'{o}$ management method. Therefore it is need to extend process capability index for guarantee of quality assurance level to ppm unit. Thus, in this paper, using the probability of standard normal distribution from $ 3\'{o}; to; 6\'{o}$ which was developed by Song(1997), the capability index which is proposed considers the numbers of inspection facility and quality assurance level. Also, quality assurance level is determined by considering the precision of inspection when one and two sided specification limits are given for the probability which is out of the specification limit.

• Journal of Digital Convergence
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• v.13 no.2
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• pp.185-192
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• 2015

This study was conducted to identify how cadastral information quality is managed at which level by reviewing the current cadastral information creation and quality management methods. In addition, relevant issues were deducted and, based on the results, plans for cadastral information quality improvement were suggested. The study results are as follows. As a result of reviewing the cadastral information quality management and its level and deducting the relevant issues, it was found that current cadastral information quality management is confined to positional accuracy, instead of comprehensive quality management embracing graphic and attribute information. In addition, it appeared that the quality measurement elements for spatial information quality management recommended by the International Standard Organization (ISO 19113) are not reflected enough. In this study, a plan of quality management at an international level, plan for introducing a quality test process, and plan for organizing an independent quality test organization were suggested as improvement plans for this corresponding issues.

• Journal of Korean Society for Quality Management
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• v.39 no.1
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• pp.78-89
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• 2011

A study for service quality is actively done but that for the quality level of the provided service recognized by the service provider for the same service, and for the difference in quality level of service use recognized by the service user is not relatively widely done. Thus, this study analyzed difference between the quality level of the provided service recognized by the service provider and the quality level of service use recognized by the service user, around administrative service as one of cores of the university service, and examined how difference between both service qualities have effect on business the business satisfaction level of the service provider. We measured the service level provided by the individual in charge of the administrative service of the A-university and examined the service quality in business by use of questionnaires. As the result, it was appeared that the quality level of the provided service recognized by the service provider for the same service quality was higher than the quality level of service use recognized by the service user. In addition, it was found that the quality level of the provided service recognized by the service provider had a significant effect on the service provider's business satisfaction level but the quality level of service use recognized by the service user had not effect on the business satisfaction level of the provider.

• Journal of the Korea Safety Management & Science
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• v.19 no.1
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• pp.39-52
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• 2017

The scope of this study is the construction conformity assessment system according to the new paradigm of construction management To minimize the differences between domestic and international state, construction Conformity Assessment is subdivided into system certification and product certification. For the former, WASCON(Worldwide Assessment System of Construction Quality Maturity Stage) is applied. For the latter, AQUA(Advanced Quality Assessment System) was developed and adopted to model project for demonstration. Both systems are designed to enable quantified rating, integrated into PQCS(Project Quality Certification), which is an advanced project quality certification system. The construction work observing PQCS will gain quality score on its own quality certificate(Quality mark on construction itself or facilities is also available, if needed or preferred by customers). This Quality Rating System will inspire and encourage any related parties. PQCS score would let supplier/constructor recognize how much themselves are operating effectively and efficiently, offering them the opportunity of redeeming their weaknesses.

• Journal of Korean Society for Quality Management
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• v.29 no.1
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• pp.101-112
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• 2001

In supply chain, the quality level of assembly factory depends on the quality levels of suppliers and it is very important to integrate efforts improving the quality levels between producer and suppliers, In this paper, we consider an integrated determination problem of quality specification levels of suppliers. The cost model is developed and the optimal policy under a specific model assumption is obtained. A numerical example is studied.