• Journal of Korean Society for Quality Management
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• v.21 no.2
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• pp.85-92
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• 1993

This study aimed at the improvement of the conventional methods of Velue Engineering Function Analysis, the most important phase of VE processes, through Quality Function Development and Analytic Hierarchy Process. This study was performed in both theory and study. In the theoretical study, the necessity and the fitness of the connection between VE and QC techniques were studied. The use of Function Requirement Coefficients in Quality Function Development makes the more objective Function Evaluation possible.

• Asia-Pacific Journal of Business Venturing and Entrepreneurship
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• v.9 no.4
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• pp.155-161
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• 2014

The satisfaction of customers from the design stage of product was investigated and reflected by the stage of important function analysis in the enforcement of technique. The goal of this research is worked one reasonable function analysis of the cost reduction and quality enhancement to spread out by using QFD (Quality Function Development). In the case study, the function analysis of VE under the this theoretical background applied to one personal functional combination stimulator. In order to get our goal, the theoretical and case study was in parallel studied each other. This result shows that the new product by using the satisfaction of customers and the quality function development is pointed out the coincidence of the product value.

• Journal of Korean Society for Quality Management
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• v.27 no.1
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• pp.111-134
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• 1999

Although the role of information system has been rapidly increasing in modern management, there have been few researches on the quality assurance in information system. This paper suggests how to apply quality function deployment(QFD) to information system development in order to build up user-centered quality assurance system. The main focus of the paper is how to design the linkages between management strategy, information systems, and the users using quality function deployment.

• The International Journal of Costume Culture
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• v.2 no.2
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• pp.14-30
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• 1999

Quality Function Deployment (QFD) is a product development tool used to ensure that the voice of the customer is heard and translated into products. This paper shows the applicability and usefulness of this product development tool in the apparel industry by developing an apparel example and taking it through the four matrices that encompass a QFD process.

• Journal of Korean Society for Quality Management
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• v.42 no.3
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• pp.279-290
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• 2014

Purpose: The purpose of this study is to propose adoption of QFD and Stage-gate in order to analyze the quality of korea defense system. Methods: Drawing change data of initial production phase in korea defense system were anlayzed and a practical method was proposed. Results: The results of this study are as follows; Off line Quality Control should be introduced in development phase. Specially, in case of defense system, the best method is QFD(Quality Function Deployment) and Stage-gate process. At first, QFD 1 step defines product planning from VOC(Voice Of Customer), QFD 2 step specifies part planning from product planning, QFD 3 step defines process planning from part planning, QFD 4 step defines production planning from previous process planning. Secondly, Stage-gate process is adopted. This study is proposed 5 stage-gate in case of korea defense development. Gate 1 is located after SFR(System Function Review), Gate 2 is located after PDR(Preliminary Design Review), Gate 3 is located after CDR(Critical Design Review), Gate 4 is located after TRR(Test Readiness Review) and Gate 5 is located before specification documentation submission. Conclusion: Off line QC(Quality Control) in development phase is necessary prior to on line QC(Quality Control) in p roduction phase. For the purpose of off line quality control, QFD(Quality Function Deployment) and Stage-gate process can be adopted.

• Journal of Korean Society of Industrial and Systems Engineering
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• v.14 no.24
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• pp.23-30
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• 1991

This study aimed at the improvement of the conventional methods of VE Function Analysis, the most important phase of VE process, through Quality Function Development. The use of Function Requirement Coefficients in Quality Function Development makes the Function Development more objective, and it was found that VE techniques, when used in combination with QC techniques. Improve the value of product considerably.

• Journal of the Korean Professional Engineers Association
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• v.26 no.1
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• pp.18-28
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• 1993

The Studies on Quality Assurance Activities at the Phase of Planning - Design Are Quite Rare, While Those Activies are very Important, This Study is Focused on the Applicability of Quality Function Development System to the Phase of Planning-Design, With a Matrix of the Quality Assurance Activities and Quality Function Develop-ment System. The Application of a Quality Function Development System to the Quality Assurance Activities (1) Makes it Easier to Easier out the Quality Level that Consumers Demand and Varies Rapidly, and (2) Makes it Possible to Link the Production to the Quality Level that Consumers Demand by the Quality Specification.

• Proceedings of the Korean Operations and Management Science Society Conference
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• 1997.10a
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• pp.189-192
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• 1997

New product development is a complex managerial process which involves multiple functional groups, each with a different perspective. Quality function deployment (QFD) is a new product development process which stresses cross-functional integration. QFD provides a specific approach for ensuring quality through each stage of the product development and production process. This paper provides an overview of QFD including its concepts and methods, and then proposes an integrated approach to formulating and solving the QFD process. This paper also discusses issues associated with the prescriptive modeling of QFD.

• Journal of Korean Society for Quality Management
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• v.43 no.1
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• pp.103-124
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• 2015

Purpose: This paper proposes a structured approach based on Quality Function Deployment (QFD) for service development in the banking industry. Methods: SERVQUAL is modified and adopted as a tool to understand customer requirements for the QFD. Fuzzy theory is used to resolve the subjectivity and ambiguity of customer requirements and satisfaction. This research also uses the importance- satisfaction model to construct an additional House of Quality (HOQ). A pair of houses of quality provides a confluence of results to avoid a risk of depending solely on the results of a single HOQ. Results: A case study is introduced with three domestic banks. Conclusion: The proposed approach effectively addresses a service development problem.

• Journal of Korean Society for Quality Management
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• v.30 no.1
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• pp.61-73
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• 2002

The Quality Function Deployment(QFD) is a Quality Management technique to maximize customers' satisfaction by reflecting customer requirements into all business processes, including concept definition, product planning, parts planning, process planning, production planning, and sales planning. The basic concept of the QFD is to translate customers' requirements appropriately into engineering characteristics, into parts characteristics, into process characteristics, and into specific requirements and activities in production. In this study, we reviewed and analyzed the application process of the QFD to the development of A2 FATC (Full Automatic Temperature Controller), an automotive component developed and produced by company A. It has been reported that by applying the QFD to the development of A2 FATC, company A. achieved 34% improvement in control robustness quality characteristic, 27% improvement in deviation quality characteristic, and 30% improvement in overall quality characteristics.