The International Journal of Costume Culture
- Volume 2 Issue 2
- /
- Pages.14-30
- /
- 1999
- /
- 1229-2761(pISSN)
- /
- 1229-2761(eISSN)
Applying Quality Function Deployment in the Apparel Industry
- Diane M. Scheurell (Kimberly-Clark Corporation) ;
- Ph. D. (Kimberly-Clark Corporation)
- Published : 1999.10.01
Abstract
Quality Function Deployment (QFD) is a product development tool used to ensure that the voice of the customer is heard and translated into products. This paper shows the applicability and usefulness of this product development tool in the apparel industry by developing an apparel example and taking it through the four matrices that encompass a QFD process.
Keywords
- Quality Function Deployment;
- product development tool;
- House of Quality;
- downstream matrices;
- voice of the customer;
- apparel;
- travel garments