• 품질경영학회지
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• 제42권3호
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• pp.279-290
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• 2014

Purpose: The purpose of this study is to propose adoption of QFD and Stage-gate in order to analyze the quality of korea defense system. Methods: Drawing change data of initial production phase in korea defense system were anlayzed and a practical method was proposed. Results: The results of this study are as follows; Off line Quality Control should be introduced in development phase. Specially, in case of defense system, the best method is QFD(Quality Function Deployment) and Stage-gate process. At first, QFD 1 step defines product planning from VOC(Voice Of Customer), QFD 2 step specifies part planning from product planning, QFD 3 step defines process planning from part planning, QFD 4 step defines production planning from previous process planning. Secondly, Stage-gate process is adopted. This study is proposed 5 stage-gate in case of korea defense development. Gate 1 is located after SFR(System Function Review), Gate 2 is located after PDR(Preliminary Design Review), Gate 3 is located after CDR(Critical Design Review), Gate 4 is located after TRR(Test Readiness Review) and Gate 5 is located before specification documentation submission. Conclusion: Off line QC(Quality Control) in development phase is necessary prior to on line QC(Quality Control) in p roduction phase. For the purpose of off line quality control, QFD(Quality Function Deployment) and Stage-gate process can be adopted.

• 한국경영과학회:학술대회논문집
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• 한국경영과학회 1997년도 추계학술대회발표논문집; 홍익대학교, 서울; 1 Nov. 1997
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• pp.189-192
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• 1997

New product development is a complex managerial process which involves multiple functional groups, each with a different perspective. Quality function deployment (QFD) is a new product development process which stresses cross-functional integration. QFD provides a specific approach for ensuring quality through each stage of the product development and production process. This paper provides an overview of QFD including its concepts and methods, and then proposes an integrated approach to formulating and solving the QFD process. This paper also discusses issues associated with the prescriptive modeling of QFD.

• 품질경영학회지
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• 제30권1호
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• pp.61-73
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• 2002

The Quality Function Deployment(QFD) is a Quality Management technique to maximize customers' satisfaction by reflecting customer requirements into all business processes, including concept definition, product planning, parts planning, process planning, production planning, and sales planning. The basic concept of the QFD is to translate customers' requirements appropriately into engineering characteristics, into parts characteristics, into process characteristics, and into specific requirements and activities in production. In this study, we reviewed and analyzed the application process of the QFD to the development of A2 FATC (Full Automatic Temperature Controller), an automotive component developed and produced by company A. It has been reported that by applying the QFD to the development of A2 FATC, company A. achieved 34% improvement in control robustness quality characteristic, 27% improvement in deviation quality characteristic, and 30% improvement in overall quality characteristics.

• 한국컴퓨터정보학회논문지
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• 제12권4호
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• pp.221-228
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• 2007

품질기능전개(Qualify Function Deployment, QFD)는 새로운 제품의 품질을 보증하기 위한 전략으로써 일본에서 처음 소개된 기법이다. QFD는 1972년 Mitsubish 중공업의 고베 조선소에서 처음 개발되어 사용되었고, 세계적으로 많은 기업들에서 제품을 개발하기 위한 설계단계부터 많이 사용해 오고 있다. QFD와 관련하여 많은 연구들이 수행되어져 오고 있지만, 비용을 고려한 품질기능전개(Cost-based Quality Function Deployment, QFCD)와 관련된 연구들은 활발하게 수행되고 있지 못한 실정이다. QFD 전개에서 비용을 고려하지 않고 수행되어진다면 현실적이지 못한 결과를 초래할 수 있다. 따라서 본 연구는 QFCD 개념과 수행절차를 소개함으로써 제품개발결과에 대한 효과성과 효율성을 제고하는데 그 목적이 있다.

• International Journal of Quality Innovation
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• 제3권2호
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• pp.138-158
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• 2002

Nowadays, new product development (NPD) is one of the most crucial factors for business success. The manufacturing firms cannot afford the resources in the long development cycle and the costly redesigns. Good product planning is crucial to ensure the success of NPD, while the Quality Function deployment (QFD) is an effective tool to help the decision makers to determine appropriate product specifications in the product planning stage. Traditionally, in the QFD, the product specifications are determined by a rather subjective evaluation, which is based on the knowledge and experience of the decision makers. In this paper, the traditional QFD methodology is firstly reviewed. An improved Hybrid Quality Function Deployment (HQFD) [MSOfficel] then presented to tackle the shortcomings of traditional QFD methodologies in determining the engineering characteristics. A structured questionnaire to collect and analyze the customer requirements, a methodology to establish a QFD record base and effective case retrieval, and a model to more objectively determine the target values of engineering characteristics are also described.

• 품질경영학회지
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• 제46권4호
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• pp.821-842
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• 2018

Purpose: To derive key requirements and key technologies for weapon system acquisition business by using Qualify Function Deployment (QFD), and to reduce business cost by setting the target performance and key expense of weapon system. Methods: We propose a QFD methodology that can induce rational decision-making by translating analyst's subjective opinions into quantitative values when analyzing requirements at the initial stage of weapon system development project. Based on QFD methodology, QFD application model combining house of quality, value engineering, and analogy cost estimating technique is presented. Results: It was possible to analyze the specific requirements necessary for the development of the weapon system, to solve the communication problem of the participants, to set clear development direction and target. Conclusion: By applying the QFD application model at the early stage of the weapon system acquisition project, it is possible to reduce the business cost by establishing clear development direction and goal through the procedural analysis process.

• Industrial Engineering and Management Systems
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• 제7권2호
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• pp.93-100
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• 2008

Quality function deployment (QFD) provides a specific approach for ensuring quality throughout each stage of the product development and production process. Since the focus of QFD is placed on the early stage of product development, the uncertainty in the input information of QFD is inevitable. If the uncertainty is neglected, the QFD analysis results are likely to be misleading. It is necessary to equip practitioners with a new QFD methodology that can model, analyze, and dampen the effects of the uncertainty and variability in a systematic manner. Robust QFD is an extended version of QFD methodology, which is robust to the uncertainty of the input information and the resulting variability of the QFD output. This paper discusses recent research issues in Robust QFD. The major issues are related with the determination of overall priority, robustness evaluation, robust prioritization, and web-based Robust QFD optimizer. Our recent research results on the issues are presented, and some of future research topics are suggested.

• 시스템엔지니어링학술지
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• 제5권1호
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• pp.67-72
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• 2009

User Requirements are analyzed and quantified by decision making models and system engineering methods to select alternative concepts which satisfy the various requirements. In this study, the design concepts for guided missile are derived using Quality Function Deployment(QFD) and Analytic Hierarchy Process(AHP). The design alternatives that satisfy the user requirements are extracted by QFD and Morphological Matrix, then the best design concept are obtained using AHP and Pugh concept Selection.

• 품질경영학회지
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• 제32권1호
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• pp.130-143
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• 2004

Although consumer needs for better products force manufactures to put emphasis on design, often development of a product has been done without the formal process to consider consumer needs. In order to identify the implicit needs of customers and the areas of potential demand on a product, several analysis scheme such as QFD (Quality Function Deployment) has been developed. QFD, also known as the House of Quality, is the efficient tool ever created to tie product and service design decisions directly to customer wants and needs, i.e. VoC (Voice of Customer) To utilize this tool on a product design, first of all, the consumers attributes and the engineering characteristics must be exactly investigated. However there were only few studies about them on shoe design. Hence in this paper we developed an innovative framework for shoes design based on QFD. As a result, we uncovered 29 dominant human satisfaction dimensions as the consumers attributes for customer-oriented quality evaluation of a comfortable shoes. Here, 29 human satisfaction dimensions for a shoe design were identified as the dimensions that represent the human sensitivity and psychological feeling on comfortable shoes. Also, we proposed 60 human interface elements as the engineering characteristics. The relationships between human satisfaction dimensions and human interface elements were investigated. This study will help the designers and manufacturers clarify the conceptual and abstract aspect of the design evaluation by proposing a more systematic and process-oriented method.

• 한국기록관리학회:학술대회논문집
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• 한국기록관리학회 2019년도 춘계학술대회
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• pp.35-41
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• 2019

활용 중심의 기록관리 환경에서 효율적인 기록정보서비스를 제공하는 것은 매우 중요해졌으며 더 나아가 제공하는 서비스의 품질에 대한 중요성도 증가하였다. 본 연구는 품질관리기법인 품질기능전개(QFD)를 국가기록원 기록정보서비스에 적용하여 그 개선방안을 제안하기 위한 사전 연구로, 국가기록원에서 제공하고 있는 기록정보서비스의 품질 차원을 분석, 구체적인 이용자 요구사항 항목을 도출하였다. 이를 통해 국가기록원 기록정보서비스 특성이 반영된 이용자 요구사항 설문지를 개발하였으며, QFD를 적용한 선행연구를 토대로 QFD 적용모형을 설계하였다. 본 연구에서 제안한 QFD 적용모형을 기반으로 QFD를 단계적으로 수행함에 따라 도출되는 결과는 HoQ로 표현될 수 있으며 이는 서비스 설계 시 기초자료로 활용할 수 있다.