• 제목/요약/키워드: Project Satisfaction

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중소 ICT 기업 학습조직 참여자의 셀프리더십이 학습지향성과 LMX를 통하여 직무만족에 미치는 영향 (Effect of Small ICT Businesses' Learning Organization Participants' Self-Leadership on Their Job Satisfaction, Through Learning Orientation and Leader-Member Exchange)

  • 김남환;황찬규
    • 디지털산업정보학회논문지
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    • 제14권1호
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    • pp.103-120
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    • 2018
  • Global conglomerates in the late 2010s are seeking changes from the existing method of financial growth into that of sustainable growth, as they are facing the age of 4th industrial revolution. In preparation for this change of the times and to stay competitive, small businesses are required to produce creative knowledge, and systematically share and store it by means of implementing voluntary and specific changes in their convictions and actions. This study aims to empirically examine how the ICT small businesses' organizational learning participants' self-leadership affect their job satisfaction through organization orientation and Leader-Member Exchange(LMX). The research sample consists of the first to third-year employees that have previously participated in the small businesses' organizational learning support project, and of learning leaders, group leaders, and group members from companies that have previously concluded the project. The results are as follows: First, the self-leadership at the ICT small businesses' organizational learning project has been shown to have a positive effect on job satisfaction. The same positive results are shown in learning orientation and LMX. Second, the learning orientation has been shown to have a positive effect on job satisfaction. Third, the LMX has been shown to have a positive effect on job satisfaction.

An International Index for Customer Satisfaction in the Construction Industry

  • Othman, Ayman Ahmed Ezzat
    • Journal of Construction Engineering and Project Management
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    • 제4권4호
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    • pp.17-32
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    • 2014
  • In a competitive business environment, like construction, achieving customer satisfaction has been identified as an important element for measuring project's success and sustaining competitive advantage. Traditionally, customers were expelled from the product development process. Little effort was done, in the past to identify the factors that lead to customer satisfaction and hence, use them for product improvement. Organizations that adopted that approach, encountered the risk of losing their customers. In construction, end-users of governmental housing projects were excluded from the design decision making process and accordingly, their requirements were not reflected in design. Although a number national customer satisfaction indices and barometers have been developed worldwide, they have their own limitations and shortcomings. This paper aims to develop an international index for customer satisfaction in the construction Industry. For the first time in construction literature, this research identified, validated and classified 45 drivers for achieving customer satisfaction in the construction industry.

농촌고령자 공동급식시설의 현황 및 이용 만족도 연구 - 2014~15년 농촌고령자 공동시설지원 시범사업을 중심으로 - (A Research on Using Satisfaction and Situation Survey of Common Meal Facilities for Seniors in Rural Areas - Focusing on the Pilot Project of Common Facilities for Rural Seniors from 2014 to 2015-)

  • 김승근
    • 한국농촌건축학회논문집
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    • 제18권4호
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    • pp.41-51
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    • 2016
  • This The purpose of this study is to evaluate user satisfaction with village bathhouses, selected from a two-year pilot project of common facilities for senior in rural areas from 2014 to 2015. A survey was conducted using a questionnaire to evaluate user satisfaction, and 135 questionnaires were collected from 18 common meal facilities. User satisfaction was evaluated in five categories with a five-point scale: location and spatial composition; emotions and intimacy; safety; nutrition; and maintenance and management. The results are as follows. First, when overall user satisfaction was evaluated on a five-point scale, the average score stood at 4.24 out of five points and 90.03 out of 100 points. These findings suggest that users were generally satisfied with the common meal facilities. Among five categories, scores except safety stood at four points or higher, indicating higher user satisfaction. Second, communal meal in rural areas have been carried out already but the environment for communal meal like cooking equipment, wastewater disposal, and space have been poor. However, the environment is improved through this pilot project, which has a positive effect to user satisfaction. Third, space planning for barrier-free or sanitary in storage of food containers are not adequate, which is necessary to detailed planning and concrete guideline.

CPTED 사업으로 인한 근린의 물리적 환경변화가 빈곤지역 주민들의 범죄두려움과 동네만족도, 동네애착 형성에 미치는 영향 - 부산 사하구 감천2동을 대상으로 - (The Effects of Neighborhood Physical Changes caused by CPTED Project on Resident's Fear of Crime, Neighborhood Satisfaction, and Neighborhood Attachment in the Poverty Area - Focused on the Gamcheon 2-dong, Saha-gu, Busan -)

  • 박주현;이경환
    • 대한건축학회논문집:계획계
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    • 제36권1호
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    • pp.105-111
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    • 2020
  • The purpose of this study was to empirically analyze the effects of physical environment change on the Crime Prevention Through Environmental Design (CPTED) project implemented in Gamcheon 2 Dong on the fear of crime, neighborhood satisfaction, and neighborhood attachment in the poor. In this study, the data collected through field surveys and questionnaires were analyzed using a structural equation model, specifically the SPSS AMOS 25 program. From the results of the analysis, it was found that the neighborhood satisfaction was enhanced by the improvement in the walking environment and the reduction in the neighborhood disorder level of the target area through the installation of major CPTED facilities. The results of the statistical analysis show that the reduction in the neighborhood disorder due to the CPTED project enhanced the neighborhood satisfaction and the level of neighborhood attachment in the local residents. In addition, the changes in the walking environment caused by the CPTED project had a positive effect on the neighborhood satisfaction, and as the degree of neighborhood disorder decreased, the neighborhood satisfaction increased and the local people's attachment level increased.

학습조직 구축수준이 학습조직화 사업 만족도에 미치는 영향 (A Study on the Effect of the Level of Learning Organization on Satisfaction of Learning Organization Support Project)

  • 임상호
    • 산업진흥연구
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    • 제1권1호
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    • pp.51-57
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    • 2016
  • 본 연구는 학습조직화 사업에서 학습조직 구축수준이 학습조직화 사업 만족도에 미치는 영향과 강한 리더십의 조절효과를 검증하였다. 연구결과 학습조직 구축수준이 학습조직화 사업 만족도에 유의한 영향(p<.001, ${\beta}=.652$)을 미쳤으며 세부 요인별로 자아완성은 지식창출과 이전 및 재무적 성과에, 시스템사고와 팀학습은 학습인프라 구축에, 비전공유는 학습문화 및 활동 팀워크 및 네트워킹 재무적 성과에 영향을 미쳤다. 또한 상사의 강한 리더십에 따라 학습조직 구축수준의 팀학습 요인이 학습조직화 사업 만족도에 미치는 영향이 달라지는 조절효과가 나타났다. 본 연구결과를 통해 학습조직 구축수준이 학습조직화 사업의 만족도에 미치는 영향을 밝힘으로써 학습이론과 실제 사업성과를 연결시켜 인과관계를 분석했으며 성공적인 학습조직 운영을 위한 시사점을 제공한 데 그 의의가 있다.

팀 기반 프로젝트 수업효과와 수업만족도에 관한 연구 (The Study on Instructional Effect and Satisfaction of Project-based Learning)

  • 신연하;유기상
    • 한국콘텐츠학회논문지
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    • 제20권12호
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    • pp.1-12
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    • 2020
  • 본 연구는 대학생들의 팀 프로젝트 수업활동을 위해 팀을 구성하는 요인들과 수업효과와의 관계를 검증하고 수업과정에 대한 만족도를 분석하고자 한다. 이를 통해 강의식 수업과 프로젝트 수업의 효과를 분석하고 프로젝트 수업 구성 요인을 검증하여 적극적인 수업참여를 할 수 있도록 다양한 방안을 제시하고자 한다. 본 연구를 위해 연구자의 수업에 참여하고 있는 학생을 모집단으로 선정하였으며 질적연구와 양적연구를 겸하여 분석하였다. 2019년 9월부터 12월까지 15주 수업에서 질적연구를 진행하였으며, 15주 수업과 프로젝트가 끝나는 날 설문조사를 하였다. 설문지 80부는 SPSS 23.0 통계프로그램으로 빈도분석, 차이분석, 상관분석, 회귀분석을 하였다. 연구결과 첫째, 강의식 수업보다 프로젝트 수업에 수업효과와 수업만족도가 높았다. 둘째, 팀 응집력과 팀 워크는 수업효과와 수업만족도에 영향을 미쳤다. 셋째, 팀 프로젝트 수업은 성적 결과와 상관없이 수업참여과정에서 즐거움과 만족을 느끼는 것으로 나타났다. 이러한 연구결과를 바탕으로 프로젝트를 수업에 활용할 방안을 모색하고 수업효과 향상을 위해 수업 프로그램 구상과 제작에 필요한 객관적인 자료를 제공하고자 한다. 또한 본 연구 결과를 바탕으로 시사점을 제시하고 연구의 한계점에 관하여 논의하였다.

주거환경 만족도와 주거선택요소 중요도 변화에 관한 연구 - 서울지역 거주자를 중심으로 - (Study on the change in the Satisfaction Degree on the Residential Environment and the change in the Selection Tendency of the Residential Property - Targeting Seoul Residences -)

  • 김준환;최영문
    • 한국주거학회논문집
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    • 제19권3호
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    • pp.31-38
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    • 2008
  • Recently, Seoul residential real estate market showed a big change, especially in 2007. The residential property price in Seoul had been mainly affected by 5 provideces: Kangnam-gu, Seocho-gu, Songpa-gu, Gangdong-gu and Yangchun-gu, but these providences started to show the decrease in price while the other providences ironically showed the opposite direction. Therefore, this project was derived from this phenomenon recognition and the necessity as the new market trend requires. The pre-research was carried out with the point of social-population academic view, but this project provides the analysis on the new market trend by simplifying the complex valuation indexes, originated from the pre-research. In result, the aspects of the change could be categorized into time-manner classification and territorial-manner classification, in cope with the change in the satisfaction degree on the residential environment and the selection tendency of the residential property. Based on the the moving-preferred area criteria, the territorial classification was categorized into 3 areas: 5 providences, which showed the initial decrease in real estate price (area 1), the other Kangnam area (area 2), and Kangbuk area (area 3). The result illustrated the reasonable change in the satisfaction degree on the residential environment and the selection tendency of the residential property. This project was able to reach the following conclusion : Firstly, the housing development planning should be devised by the residential environment, including the view and the natural environment, not by the area. Secondly, the housing development planning in the other Kangnam area (area 2) and Kangbuk area (area 3) should embrace the business function, not the housing development only. Last, the housing development planning in Kangbuk area (area 3) should be able to enhance education and culture function and be connected by various transportation system. This project analyzes the change in the satisfaction degree on the residential environment and the selection tendency of the residential property. Thereafter, this project has the purpose of providing the aid in understanding of the basis of housing development information.

노인일자리사업에 참여한 노인의 생활만족도에 관한 연구 (Effects of Life Satisfaction of the Elderly Participating in the Senior Employment Project)

  • 유용식
    • 한국콘텐츠학회논문지
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    • 제16권1호
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    • pp.129-139
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    • 2016
  • 본 연구의 목적은 노인일자리사업에 참여한 노인의 생활만족도에 영향을 미치는 요인을 알아보기 위해 참여노인의 자아존중감, 사회적지지, 임파워먼트 및 노인의 생활만족도 정도에 미치는 영향을 파악하고자 한다. 연구결과 자아존중감, 사회적지지, 임파워먼트는 노인일자리 사업 참여노인의 생활만족도에 유의미한 영향력이 있는 것으로 나타났다. 즉 노인일자리사업 참여노인의 자아존중감, 사회적지지, 임파워먼트가 높일수록 생활만족도가 높은 것으로 나타났다. 이러한 연구결과를 근거로 정책제언을 하면, 첫째, 자아존중감을 높일 수 있는 새로운 일자리 프로그램 개발과 보급이 필요하다. 둘째, 새로운 사회적지지망 형성과 자원 개발 연결이 필요하다. 셋째, 노인들의 일자리 욕구에 부합되는 맞춤식 일자리 제공과 같은 임파워먼트 접근이 필요하다.

통합·이설방식의 전통시장 현대화 사업에 대한 상인과 고객의 만족도 분석 - 나주목사고을시장을 사례로 (Analysis of Satisfaction of Merchants & Customers on Facility Modernization Project by Integration & Move Method of Traditional Market - in the Case of Naju Moksagoeul Market)

  • 조진상
    • 농촌계획
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    • 제19권3호
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    • pp.75-88
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    • 2013
  • This study aims at reviewing satisfaction on facility modernization project of traditional market by case study on integration & move method of 2 markets (Seongbuk 5 day market & Geumgye daily market). Following this study, it asked 182 merchants & customers at Naju Moksagoeul Market about satisfaction and performance on integration & move and the facility modernization project of traditional markets. According to results of the survey, not only merchants but also customers are satisfied with the modernization project. But in detail, valuations between 5 days market and daily market, and between merchants and customers are different. For example, merchants regard as negative, but customers as positive about move of the markets from city to outside. About half of respondents answer that number of market visits and sales volume after move of the markets are higher than before. More than 80% of respondents answer that culture & tourism market programs are helpful to the market revitalization.

Analysis of Relationship between Teamwork Attitude and the Job Satisfaction of Project Participants

  • Acharya Nirmal Kumar;Kim Hyung-Soo;Lee Young-Dai
    • 한국건설관리학회논문집
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    • 제7권4호
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    • pp.164-176
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    • 2006
  • Conflict may occur during teamwork activities. Conflict is the incompatibility of interest of participants; hence, it is more common in a wide varied activities involved construction field. Goals and values involve positive or negative features and are therefore common sources of conflict in construction field. Excessive conflict is a major hindrance to the effective operation of a team. If the conflict is not managed timely and properly, it could be transformed into a big dispute, thus to avoid these situation, it is necessary to augment working together culture. This paper aims to identify project team working factors and to uncover underlying relationships between these factors. A questionnaire survey was used to collect data from professionals. Factor analysis was employed to categorize twenty-one teamwork items evaluated by 169 respondents working in three major construction parties namely, owners, consultants and contractors. Factor analysis uncover that these team work factors can be grouped under three categories titled as: integrative working culture, relationship building and trust building. Multiple regression analysis however, showed that relationship building factor does not influence job satisfaction of project participants. Results of this study can be used as a tool to strengthening relationship between project participants in the construction industry.