• 제목/요약/키워드: Programs Satisfaction

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건강가정·다문화가족지원센터의 아버지참여 프로그램 현황 및 만족도 분석 (Analysis of Satisfaction with the Fatherhood Programs Provided in Healthy Family and Multicultural Family Support Center)

  • 이현아
    • 가족자원경영과 정책
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    • 제22권3호
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    • pp.61-76
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    • 2018
  • The demand and supply of programs of parenthood programs for fathers are increasing with changes in the image of male parents. Under this backdrop, a necessary requirement is to analyze the current status of father programs that are spearheaded by governments and the satisfaction with them to determine if they actually meet the needs of fathers. This study conducted such an examination for the fatherhood programs that were provided as a mandatory public service by the Healthy Family & Multicultural Family Support Center in 2017. To this end, the research analyzed performance and satisfaction data on 776 projects, including 1293 programs that were required for provision in 101 integrated centers nationwide. The results showed that satisfaction with fatherhood programs differed according to the project area, the location of a center, the period of implementation, the methods of proceeding, the participation unit (whether an entire family or an individual family member), the number of participants, and the number of sessions. Overall, the level of satisfaction was higher in "fathers meetings" (under the community domain) than "support for the father role" (under the family relationship domain). In relation to implementation period, satisfaction with the programs was high in the 4th quarter of implementation. Satisfaction with the programs was also higher for culturally based initiatives than education-oriented programs. Satisfaction was higher when the participation unit was the family than when such unit was the individual. The smaller the number of participants, the higher the satisfaction level. Finally, the number of sessions was deemed satisfactory when it was completed in more than four sessions. This study is meaningful in that it provides the basis of effective use of the government budget by analyzing the status and satisfaction of the fatherhood programs, which have been implemented since the integration of the Healthy Families & Multicultural Family Support Center.

도시공원 이용프로그램의 만족도 분석 -도쿄도립도시공원을 중심으로- (An Satisfaction Degree Analysis of Programs in the City Park -Tokyo Metropolitan City Parks, in Japan-)

  • 서주환;김동근
    • 한국조경학회지
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    • 제28권5호
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    • pp.58-67
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    • 2000
  • This study is mainly focus on the satisfaction degree of programs which were been held in city park. The case study of this study is Tokyo metropolitan city park which planed programs and have managed them for approximately 20 years. For the purpose, this study used the questionnaire about the satisfaction degree of programs in 2 Tokyo metropolitan city parks which are held nature observation programs, after analysis of programs of city parks. This study used analysis method of cross-tab, factor analysis and multi-regression. The result are as follows: 1. As the result of factor analysis, 6 factors which are determined the satisfaction degree of programs are found. Also as the regression result between satisfaction degree and 6 factor, the satisfaction degree is positively affected by first factor which is identified program contents and forth factor which is identified marketing part of program. 2. On the organization of managing program, the sponsorship privately-managed citizen group is more favorable than the sponsorship by volunteer. 3. In the participant attribute, participants who are older than 50 showed high distribution, and there is no difference between sex.

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부부 관계 향상 프로그램에 대한 연구: 참여 동기, 교육 만족도, 긍정적 행동의도를 중심으로 (A Study on the Marital Relationship Enhancement Programs: Focused on Participation Motivation, Education Satisfaction, Positive Behavioral Intention)

  • 이은영;장진경
    • Human Ecology Research
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    • 제54권2호
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    • pp.165-180
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    • 2016
  • This study analyzes the correlations of participation motivation, education satisfaction, and positive behavioral intention for participants in marriage enrichment programs. The survey response results for 193 participants in marriage enrichment programs were analyzed with the statistics analysis application IBM SPSS 20.0. The findings of this study are as follows. An examination of relative influence of participation motivation and education satisfaction with the positive behavioral intention of participants in marriage enrichment programs indicated that internal motivation had a positive influence on education satisfaction, external motivation had a negative influence on satisfaction for facility environment and satisfaction with employee service, and motivation had positive influence only on facility environment. An examination of the influence of participation motivation and education satisfaction with the positive behavioral intention of the participants in marriage enrichment programs indicated that internal motivation and external motivation had a high positive influence on positive behavioral intention. However, motivation did not have a significant influence on behavior after participation. In education satisfaction, satisfaction with content, satisfaction with instructor, and satisfaction with employee service had a positive influence on positive behavioral intention, however, satisfaction with facility environment had negative influence on positive behavioral intention.

도시민의 농촌체험 선택속성에 대한 실증분석 (An Empirical Analysis on the Selection Attributes for Rural Experience of City Dwellers)

  • 유찬주;장동헌
    • 농촌계획
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    • 제20권1호
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    • pp.135-145
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    • 2014
  • This research analyzed the effects of satisfaction factors of rural experience of city dwellers. The main research results are summarized as follows. The selection attributes for the rural experience of urbanites were divided into their interests into the programs, variety of the programs and convenience of the facilities. According to the multiple regression analysis, interests into the programs had impacts on the level of satisfaction. The types of rural tourism had statistical relevance with people's interests into the programs, convenience of the facilities and variety of the programs. In addition, those at the age of 40 to 50 reported higher satisfaction in their interests of the programs and convenience of the facilities among the general attributes of the respondents. In occupation, office workers had higher satisfaction in their interests into the programs while homemakers were more satisfied than others in convenience of the facilities and variety of the programs. When it comes to the monthly family income, those in the group who earn 2 to 3 million won a month had higher satisfaction in terms of convenience of the facilities and variety of the programs.

여성 직업 교육프로그램실태 및 만족도에 관한 연구: 제주특별자치도를 중심으로 (Women's Vocational Training Programs and Satisfaction with the Programs in Jeju Special Self-Governing Province)

  • 고은주;김혜연
    • 가족자원경영과 정책
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    • 제14권4호
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    • pp.279-298
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    • 2010
  • Although women's economic participation has been increasing in Korea, the utilization of educated women's labor is still low. Therefore, vocational training programs for women are both important and necessary. This study examines the vocational training programs for women offered by the three largest vocational training centers in Jeju: the Woman Resources Development Center, the Jeju Women's Development Center, and the Seogwipo City Women's Cultural Center. This study also analyzes the students' satisfaction with these vocational training programs and identifies the related variables that cause differences in their levels of satisfaction. The sample includes 397 respondents who were surveyed from June 23 to September 12, 2008. Moreover, the data are analyzed by conducting a one-way ANOVA, t-test, and Duncan's Multiple Range(DMR)test. The major results of the study are as follows. First, the vocational training programs in Jeju consist of lectures that cover various subjects. The programs mainly focus on work that offers relatively low wages and requires few skills, and the duration of the programs is short. Second, the original goal of the programs does not meet the needs of women who are seeking employment. The participants respond that they want more appropriate programs that are designed by considering their need for employment, support them in finding a job, and re-educate them. Third, most of the participants are satisfied with their vocational training experiences, and their satisfaction with the instructors is especially high. The differences in their levels of satisfaction are caused by economic characteristics such as the location of the student's residence, home ownership, and the level of life. The results of this study suggest that there is a need to separate vocational/employment training from general education for women. Moreover, the vocational training programs for women should be more specialized according to the different needs of each group.

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Enhancing Customers' Satisfaction Using Loyalty Rewards Programs: Evidence from Jordanian Banks

  • ALNSOUR, Iyad A.;ALNSOUR, Ibrahim R.;ALOTOUM, Firas J.
    • The Journal of Asian Finance, Economics and Business
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    • 제8권11호
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    • pp.297-305
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    • 2021
  • The study aims to investigate loyalty rewards programs on customers' satisfaction in Jordanian banks, and to investigate the statistical differences in loyalty rewards programs and customers' satisfaction according to demographics such as age, sex, education level, duration of engagement with bank, and the type of bank. The study is based on the data obtained from the sample. The questionnaire is the tool for collecting data from the respondents. The study materials include website resources, regular books, journals, and articles. The study population consists customers in the banking sector. The figures indicate that number of actual customers reaches 2.06 million. The sample size requirement is 386 items. Customers are split between traditional and Islamic banks, with 231 and 155 customers respectively. The stratified random sampling technique and the structural equations modeling methodology were used. The results show moderated impact of the loyalty rewards programs on customers' satisfaction. The results show statistical differences in the loyalty rewards programs and customers' satisfaction according to the engagement period with the bank only. The findings suggest better managing the loyalty programs and developing one credit card for all banks in Jordan.

강원도 지역 학생들의 학교 급식에 대한 만족도 조사 (Survey of Student Satisfaction with School Food-Service Programs in Gangwon Province)

  • 이화숙;장명희
    • 한국식품영양학회지
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    • 제18권3호
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    • pp.175-191
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    • 2005
  • This study carried out a survey of students in Gangwon province's general opinion and satisfaction with the school food-service programs implemented in Gangwon province. The method involved a survey of 1,500 elementary, middle, and high school students from 30 schools. The main results of this study can be summarized as follows: With regards to their general opinion of the school food-service programs, $70\%$ of the students answered that the size of the portions was appropriate. Moreover, the survey students answered that they were satisfied with the current method in which the food services. The elementary school students were found to be the best at maintaining public order when the food services were being conducted. The largest complaint which the students had towards these food service programs was the taste of the food itself. With regard to the students' degree of satisfaction with the school food service programs, the highest level of satisfaction with the atmosphere during meal times(3.88), followed by the degree of satisfaction with the food(3.27), and the school cafeteria environment(3.20), and the sanitary conditions of the food service facilities(3.14). The overall opinion and degree of satisfaction with school food service programs demonstrated significant differences, depending on the school level and type of food service.

구조방정식을 이용한 공공도서관과 문예회관의 문화교육프로그램의 품질과 만족도에 관한 비교분석 (Comparative Analysis on the Service Quality and Satisfaction of the Cultural and Educational Programs in the Public Libraries and the Culture & Art Centers Using Structural Equation Model)

  • 오동근;여지숙;최성열
    • 한국도서관정보학회지
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    • 제41권3호
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    • pp.291-307
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    • 2010
  • 이 연구에서는 대구광역시의 공공도서관과 문예회관에서 운영하는 문화교육프로그램에 대한 수강자들의 인식과 만족도에 대한 조사를 실시하였다. 조사결과 도서관 수강자들은 전반적인 만족도와 충성도, 프로그램 내용 및 강사 품질을, 문예회관 수강자들은 기관의 지원 및 제반서비스와 시설 및 환경에 대해 더 높게 인식하고 있는 것으로 나타났다. 도서관 수강자의 고객만족도(LCSI)는 78.02점으로 나타났으며 문예회관 수강자의 고객만족도는 77.22점으로 산출되었다.

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가족친화적 기업복지제도 이용가능 정도가 기혼여성근로자의 직무만족에 미치는 영향 (The Effect of Family-Friendly Corporate Welfare Programs on Job Satisfaction of Married Female Employees)

  • 강정희;박경숙
    • 대한가정학회지
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    • 제47권4호
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    • pp.83-98
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    • 2009
  • he purpose of this study was to assess if the availability of the family-friendly corporate welfare programs had an effect on job satisfaction of married female employees after controlling for other factors such as job, personal and household characteristics. This study analyzed 215 working mothers who had the children under 6 years of age using the Korea Labor Panel Data(2005). The study established that married female employees working in the companies with more family-friendly corporate welfare programs exhibited higher job satisfaction on working hours, communication and human Relationships and other fringe benefits. Therefore, we recommended that family-friendly corporate welfare programs should be more available and developed in order to promote better job satisfaction for married female employees.

The effect of senior academic programs by type on life satisfaction

  • Son, Myoung-Dong;Park, Cheon-Gyu
    • 한국컴퓨터정보학회논문지
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    • 제21권12호
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    • pp.179-187
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    • 2016
  • In this paper, we propose that it is necessary to expand the programs in the future, Iand it should be possible to activate and to participate the programs continuously, because the higher the participation in leisure program is, the higher life satisfaction.. The Korean Senior Citizens Association has a branch in each province and is used as a place where voluntarily provide friendship activities, hobbies for elderly people aged 65 and information exchange with other leisure activities. However, it was considered to be only a cursory space a few years ago, unlike the activation of leisure programs for the elderly welfare center. The purpose of this study is to investigate the effect of satisfaction of leisure program by type on life satisfaction of users who have experience in elderly university. The subjective health status and the residential type of participating elderly people differ in their life satisfaction. Therefore, it is important for the elderly to have regular health checkups and to maintain a stable residential style. And also, the experiment results show that life satisfaction was higher when leisure program use satisfaction was higher - especially, satisfaction with health program and health care program was higher.