• Title/Summary/Keyword: Product Risk Management

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Classification of Product Safety Management Target by RAP and Cluster Analysis for Consumer Safety (소비자안전을 위한 RAP 및 군집분석을 통한 제품안전 관리대상 유형분류 연구)

  • Suh, Jungdae
    • Journal of the Korean Society of Safety
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    • v.33 no.6
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    • pp.128-135
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    • 2018
  • Currently, the government selects products that are likely to cause harm to consumers as safety management targets and classifies them into three types: safety certification, safety confirmation, and supplier conformity verification. In addition, the government conducts safety surveys on products in circulation or accident products, and recalls products that are of great concern to consumer risks. In this paper, we have developed RAP (Risk Assessment method based on Probability), which is a probability based product risk assessment method, for the classification of safety management type of product and safety investigation, and have shown an application example. In this process, information is used for the CISS (Consumer Injury Surveillance System) of the Korean Consumer Agency. In addition, we apply the cluster analysis to classify the current supervised children products into three groups. Then, we confirm the effectiveness of RAP by comparing the result of RAP application, cluster analysis result and current safety management classification type. Also, we recognize the need to review the current safety management classification criteria for classifying products into three types.

Development and Application of a Risk Analysis system for Software Product Quality Improvement (소프트웨어 제품품질 개선을 위한 위험분석 시스템 개발 및 활용에 대한 연구)

  • Jang, Jin-Wook
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.15 no.8
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    • pp.5227-5232
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    • 2014
  • Better quality software can be made by eliminating the software product risk in the early stages. To achieve this task, a risk analysis system that can effectively track and manage risks that have severe effects on software quality is needed. The existing risk analysis systems have some weaknesses as they are applied to organizations. The major problems of those systems are that they require organizations to collect as much risk data at a time without providing a proper explanation and even without the support of a risk management process. This paper resolves those problems by developing a risk analysis system that offers methods of managing risks. In addition, the system provides the guidelines of which risks should be gathered for each step. The system also has functions to generate a range of strategy and analysis information on risks.

Relationships Between Risk Factors and R&D Output: Approach to New Product Development process (위험요인과 R&D성과 간의 관계: 신제품개발단계별 접근)

  • Han, Sang Rog;Cho, Kuen Tae
    • Journal of Technology Innovation
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    • v.21 no.1
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    • pp.165-198
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    • 2013
  • The purpose of the study is to identify risk factors and analyze risk impacts to increase R&D outcome by taking into consideration the activities undertaken in each phase of New Product Development(NPD) process. The paper builds on survey research that has been developed new IT products within the past 5 years at SAMSUNG and LG subsidiaries in the Republic of Korea. This study identified risk factors in accordance with NPD process and evaluated the identified risk factors with survey questionnaires. To analyze the risk impacts were used to perform a logistic regression analysis based on R&D output. The impact of risk factors were higher for the low-output group. High-output group took a risk into consideration unique undertakings in project management and managed risk factors effectively in order to increase R&D output. Consequently, with the aim of improving output of R&D, a risk management is necessary to identify the risk factors for each phase of NPD and focus on managing risk factors with great effect.

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A Study on the Conceptual model of Enterprise Risk Management System (전사적 Risk Management System의 개념적 모형에 관한 연구)

  • Yoon, Seung-Ok;Lee, Chang-Ho
    • Journal of the Korea Safety Management & Science
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    • v.14 no.2
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    • pp.113-121
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    • 2012
  • The important elements and conditions to improve corporate competitiveness are customer development, new product development, sales increase, net profit increase, and other factors. Even if those competitiveness elements are well prepared, obstacles may exist. In this paper, we examined the risk, the deadliest obstacle that can affect corporate. We selected the risk factors that exist in functional categories in the system connected complicatedly and variously by organizational value chain of corporate, and examined the conceptual model of Enterprise Risk Management System based on the precedent studies.

On the Diagnostic Methods for the Product Liability Management System (PL대응시스템 진단기법)

  • 김종걸;빈성욱
    • Proceedings of the Safety Management and Science Conference
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    • 2004.05a
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    • pp.153-159
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    • 2004
  • There are various types of PLM(product liability management) according to corporation management level. It is necessary to develop diagnostic methods and application systems for PLM as well as to establish an efficient PLM system. This paper aims to propose a PLM system which can be applied to product with high-reliability and high-safety, and diagnostic methods for PLM based on AHP, and also show an empirical application of the proposed PL management system for Auto Test Robot System of the Mobile Phone (EVT 4320).

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Clinical Preventive Dental and Dental Hygiene Practice by Caries Management by Risk Assessment (CAMBRA) (Caries Management by Risk Assessment (CAMBRA) 모형에 따른 임상 예방치과 및 치위생 진료)

  • Cho, Young-Sik
    • Journal of dental hygiene science
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    • v.12 no.6
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    • pp.545-557
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    • 2012
  • Dental caries is biofilm induced disease throughout life and is recognized significant oral health problem. This article reviewed new trends in dental caries management by risk assessment, including history, protocol/guideline, and collaborated model. Dental caries prevention and treatment according to caries management by risk assessment (CAMBRA) model is patient-centered, risk-based, evidence-based practice. Team approach is necessary and clinician need to integrate science, practice and product. Dental hygienist take a important role in implementing CAMBRA. CAMBRA model could be incorporated into clinical dental hygiene education based on dental hygiene process of care as standard of dental hygiene practice and education. Dentist and dental hygienist able to provide scientific and ethical care managing dental caries by risk assessment.

Risk Assessment Technique and its Application for Complex Equipment(Focused on the Method for Choosing Quality and Risk Characteristics) (복합시스템 장비의 위험평가 기술 및 적용에 관한 연구(품질 및 리스크 특성 선정방법 중심으로))

  • 김종걸;정진호
    • Journal of the Korea Safety Management & Science
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    • v.6 no.2
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    • pp.91-101
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    • 2004
  • Consumers require various quality characteristics including safety. The reduction of risk concerned on product safety becomes an urgent issue in leading companies. The strategy for customer satisfaction by choosing attractive quality characteristic is not enough for risk reduction in view of producer. This paper presents a method for choosing quality characteristics and risk characteristics by integrating QFD based on quality requirements and AHP based on safety requirements, also shows its application for complex equipment.

The Effects of IT Project Risk Management Factors on Project Performance (IT 프로젝트 위험관리요인이 프로젝트 성과에 미치는 영향)

  • Jang, Sung-Bong;Kwahk, Kee-Young
    • Korean Management Science Review
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    • v.28 no.2
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    • pp.31-51
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    • 2011
  • Many companies have considered IT outsourcing as one of strategic alternatives in order to rapidly respond to changing business environment and strengthen their competitiveness. Despite its strategic role, however, IT outsourcing project has been plagued by a high failure rate and difficulty in realizing the promised project performance because of its inappropriate risk management. This study examines the effect of IT project management risk factors on project performance. We propose that project risk management factors(communication, technology sharing, and project control) influence project performance(process performance and product performance). Based on the empirical results, theoretical and practical implications of the study are discussed along with its limitations.

Developing a Quality Risk Assessment Model for Product Liability Law (제조물 책임(PL)법 대응을 위한 품질 리스크 진단 모델 개발)

  • Oh, Hyung Sool
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.40 no.3
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    • pp.27-37
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    • 2017
  • As the global uncertainty of manufacturing has increased and the quality problem has become global, the recall has become a fatal risk that determines the durability of the company. In addition, as the convergence of PSS (product-service system) product becomes common due to the development of IT convergence technology, if the function of any part of hardware or software does not operate normally, there will be a problem in the entire function of PSS product. In order to manage the quality of such PSS products in a stable manner, a new approaches is needed to analyze and manage the hardware and software parts at the same time. However, the Fishbone diagram, FTA, and FMEA, which are widely used to interpret the current quality problem, are not suitable for analyzing the quality problem by considering the hardware and software at the same time. In this paper, a quality risk assessment model combining FTA and FMEA based on defect rate to be assessed daily on site to manage quality and fishbone diagram used in group activity to solve defective problem. The proposed FTA-FMEA based risk assessment model considers the system structure characteristics of the defect factors in terms of the relationship between hardware and software, and further recognizes and manages them as risk. In order to evaluate the proposed model, we applied the functions of ITS (intelligent transportation system). It is expected that the proposed model will be more effective in assessing quality risks of PSS products because it evaluates the structural characteristics of products and causes of defects considering hardware and software together.

The Mediating Role of Perceived Risk in the Relationships Between Enduring Product Involvement and Trust Expectation (지속적 제품관여도와 소비자 요구신뢰수준 간의 영향관계: 인지된 위험의 매개 역할에 대한 실증분석을 중심으로)

  • Hong, Ilyoo B.;Kim, Taeha;Cha, Hoon S.
    • Asia pacific journal of information systems
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    • v.23 no.4
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    • pp.103-128
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    • 2013
  • When a consumer needs a product or service and multiple sellers are available online, the process of selecting a seller to buy online from is complex since the process involves many behavioral dimensions that have to be taken into account. As a part of this selection process, consumers may set minimum trust expectation that can be used to screen out less trustworthy sellers. In the previous research, the level of consumers' trust expectation has been anchored on two important factors: product involvement and perceived risk. Product involvement refers to the extent to which a consumer perceives a specific product important. Thus, the higher product involvement may result in the higher trust expectation in sellers. On the other hand, other related studies found that when consumers perceived a higher level of risk (e.g., credit card fraud risk), they set higher trust expectation as well. While abundant research exists addressing the relationship between product involvement and perceived risk, little attention has been paid to the integrative view of the link between the two constructs and their impacts on the trust expectation. The present paper is a step toward filling this research gap. The purpose of this paper is to understand the process by which a consumer chooses an online merchant by examining the relationships among product involvement, perceived risk, trust expectation, and intention to buy from an e-tailer. We specifically focus on the mediating role of perceived risk in the relationships between enduring product involvement and the trust expectation. That is, we question whether product involvement affects the trust expectation directly without mediation or indirectly mediated by perceived risk. The research model with four hypotheses was initially tested using data gathered from 635 respondents through an online survey method. The structural equation modeling technique with partial least square was used to validate the instrument and the proposed model. The results showed that three out of the four hypotheses formulated were supported. First, we found that the intention to buy from a digital storefront is positively and significantly influenced by the trust expectation, providing support for H4 (trust expectation ${\rightarrow}$ purchase intention). Second, perceived risk was found to be a strong predictor of trust expectation, supporting H2 as well (perceived risk ${\rightarrow}$ trust expectation). Third, we did not find any evidence of direct influence of product involvement, which caused H3 to be rejected (product involvement ${\rightarrow}$ trust expectation). Finally, we found significant positive relationship between product involvement and perceived risk (H1: product involvement ${\rightarrow}$ perceived risk), which suggests that the possibility of complete mediation of perceived risk in the relationship between enduring product involvement and the trust expectation. As a result, we conducted an additional test for the mediation effect by comparing the original model with the revised model without the mediator variable of perceived risk. Indeed, we found that there exists a strong influence of product involvement on the trust expectation (by intentionally eliminating the variable of perceived risk) that was suppressed (i.e., mediated) by the perceived risk in the original model. The Sobel test statistically confirmed the complete mediation effect. Results of this study offer the following key findings. First, enduring product involvement is positively related to perceived risk, implying that the higher a consumer is enduringly involved with a given product, the greater risk he or she is likely to perceive with regards to the online purchase of the product. Second, perceived risk is positively related to trust expectation. A consumer with great risk perceptions concerning the online purchase is likely to buy from a highly trustworthy online merchant, thereby mitigating potential risks. Finally, product involvement was found to have no direct influence on trust expectation, but the relationship between the two constructs was indirect and mediated by the perceived risk. This is perhaps an important theoretical integration of two separate streams of literature on product involvement and perceived risk. The present research also provides useful implications for practitioners as well as academicians. First, one implication for practicing managers in online retail stores is that they should invest in reducing the perceived risk of consumers in order to lower down the trust expectation and thus increasing the consumer's intention to purchase products or services. Second, an academic implication is that perceived risk mediates the relationship between enduring product involvement and trust expectation. Further research is needed to elaborate the theoretical relationships among the constructs under consideration.