• Journal of Digital Convergence
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• v.19 no.11
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• pp.181-199
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• 2021

Recently, financial companies are promoting chatbot services in line with the reduction of branches and the expansion of non-face-to-face services. However, it is difficult to expand the chatbot services at once in the presence of technical limitations and constraints of internal and external environment. Therefore, it is necessary to analyze the various situations of chatbot service to preemptively identify problems that can occur in stages and seek solutions. This study conducted interviews with 12 field practitioners and researchers to examine the intentions and behaviors of financial chatbot service users and interpreted them using TPB. The study revealed the characteristics of 'feelings and attitudes' such as convenience or inconvenience from the chatbot experience, 'subjective norms' such as herd behavior or the yearning for empathy of others, and 'behavioral control' according to the recognition of difficulty or convenience of chatbot use process. This study shows that this characteristic can affect the intention and actual behavior of users to use chatbot service continuously. In the future research, it is necessary to empirically study specific intentions and influence factors for actual users.

• Journal of the Korea Institute of Information and Communication Engineering
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• v.18 no.9
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• pp.2169-2175
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• 2014

In this paper we have proposed a new distributed architecture of session-based instant message system, in which multiple servers can distribute loads effectively to improve system extendability. The server of session-based instant message system should manage SIP sessions to transfer instant message with multimedia data to each users, and it should process large amount of presence informations from each users. Therefore load of the server should be distributed as the number of users increases. In our system, when server load increases according to large user numbers, the load are distributed by selecting a server with the lowest load value, or new server is created to allocate the message processing. Therefore the overall load of instant message system can be dynamically distributed. A new presence information data format with added elements for controlling server load has been designed for this purpose, and SIP messages exchanging procedure between servers and users has been also suggested. The performance of our proposed system has been analysed by simulation, and showed improvement of performance.

• Asia-Pacific Journal of Business
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• v.13 no.3
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• pp.433-448
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• 2022

Purpose - The purpose of this study is to empirically analyze users' continuous use intentions using the characteristics of live commerce in China. Design/methodology/approach - Social presence, influence of information source (Wang Hong), convenience, marketability, reliability, personal innovativeness, and social influence were selected as elements that affect the perceived value of users, and an assumption that perceived value would affect continuous use intention was set. 515 samples were obtained from Chinese consumers through a Chinese online questionaire survey. IBM SPSS 26 and AMOS was used for statistical testing. Findings - First, social presence, Wang Hong, convenience, marketability, and reliability, which are the quality characteristics of live commerce services, affect the perceived value of users and user's continuous use intention. Second, the perceived value of users plays a mediating role between the quality characteristics of live commerce service and the continuous use intention. Third, personal innovativeness plays a moderating role in the effect of live commerce service quality on the perceived value of e-commerce users. Fourth, among the relative effects of the service quality characteristic variables, the relative effect of reliability is the greatest followed by that of convenience, marketability, and Wang Hong, in order of precedence, and the effect of social presence is the smallest. Research implications or Originality - South Korean government's plan to support for advancing into live commerce in China were presented as strategic implications for exporting South Korean products to China through online services including live commerce.

• Journal of The Korean Association of Information Education
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• v.26 no.6
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• pp.517-532
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• 2022

As a result of the this exploratory study the main results show that the factors affecting the satisfaction of non-face-to-face class learning of graduate students in Education were social presence, perceived easy to use, and information service quality. Secondly, the factors affecting the learning persistence were perceived usefulness and social presence, but perceived usefulness's influence was relatively small. Next, it was found that the subjective satisfaction of graduate students of education did not significantly affect their intention to continue learning persistence. Lastly, learning satisfaction and learning persistence had a positive effect on the intention to recommend to others. Through the this empirical analysitics study it demonstrate the factors such as attitudes, feelings, and friendliness toward non-face-to-face online classes perceived by graduate students in Education.

• Journal of the Korea Knowledge Information Technology Society
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• v.13 no.3
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• pp.305-317
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• 2018

This study is about the elderly people's use and experience of Virtual Reality (VR) in order to enhance their quality of life. Leisure is main activity of the elderly. As a result, the quality and diversity of leisure affects the quality of the elderly people's life. VR services including video contents could provide them with advanced and interesting experiences. Across the world, population aging becomes one of the most important problems in each society. The social and economic burden of aging is serious challenge to sustainability welfare of the world, including S. Korea. The authors used virtual reality devices to conduct experiments on 99 aged 50 to 90 (men's average age : 75 and women's average age : 70.8). Through the survey, major variants were measured such as system quality, present sense, enjoyment, intent to reuse, and awareness of advanced technology. Multiple regression analyses with the presence as a dependent variable resulted in a sense of closeness (t = 5.381, p <. 01) and a sense of clarity (t = 4.494, p <. 01). The presence of an independent variant had significant effects on pleasure (t = 4.312, p <. 01) and significant effects on the intent to reuse (t = 3.323,).Therefore, it can be interpreted that the higher the sense of existence, the more pleasure and the intent to reuse it. As a result, the possibility of using VR devices and content to enjoy leisure activities can be found in this study even if the elderly group is unfamiliar with IT devices.

• Journal of Broadcast Engineering
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• v.14 no.6
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• pp.703-720
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• 2009

This paper proposes a realistic multi-view scalable video coding scheme designed for user's interest in 3D content services and the usage in the future computing environment. Future video coding schemes should support realistic services that make users feel the 3-D presence through stereoscopic or multi-view videos, as well as to accomplish the so-called one-source multi-use services in order to comprehensively support diverse transmission environments and terminals. Unlike the most of video coding methods which only support two-dimensional display, the proposed coding scheme in this paper is the method which can support such realistic services. This paper designs and also implements the proposed coding scheme through integrating Multi-view Video Coding scheme and Scalable Video Coding scheme, then shows its possibility of realization of 3D services by the simulation. The simulation results show the proposed structure remarkably improves the performance of random access with almost the same coding efficiency.

• Journal of the Korea Society for Simulation
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• v.16 no.3
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• pp.75-87
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• 2007

As the VoIP service quality is getting better and many shortcomings are being overcome, users are getting interested in this service. Also, there are several additional features that provide a convenience to users such as presence service, instant messaging service and so on. But, as there are always two sides of rein, some security issues have users hesitate to make use of it. This paper deals with one of the issues, the VoIP spam problem. We took into account the signal pattern of voice message in spam call and we have constructed voice signal models of normal call, normal call with noise and spam call. Each voice signal case is inserted into our spam decision algorithm which detects the spam calls based on the amount of information in the call signal. We made use of the DEVS-$Java^{TM}$ for our modeling and simulation. The contribution of this work is in suggestion of a way to detect voice spam call signal and testing of the method using modeling and simulation methodology.

• Journal of the Korea Society for Simulation
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• v.18 no.4
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• pp.207-217
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• 2009

We propose a two-stage Distributed Denial of Service (DDoS) defense system, which can protect a given subnet by serving existing flows and new flows with a different priority based on IP history information. Denial of Service (DoS) usually occurs when the resource of a network node or link is limited and the demand of the users for that resource exceeds the capacity. The objective of the proposed defense system is to provide continued service to existing flows even in the presence of DDoS attacks. The proposed scheme can protect existing connections effectively with a smaller memory size by reducing the monitored IP address set through sampling and per-prefix history management. We evaluate the performance of the proposed scheme through simulation.

• Journal of the Institute of Convergence Signal Processing
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• v.2 no.3
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• pp.45-49
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• 2001

Wideband code division multiple access (WCDMA) is the most widely adopted third generation air interface. The physical layer of the air interface is the main discussion topic during standardization processes. This paper aims to investigate the performance of uplink WCDMA over many conceivable transmission scenarios in realistic operating conditions. The focus of the study is placed on the performance under frequency selective fading channel conditions with multiple access interference (MAI) in mixed services environments. For the investigation, a simulator has been developed and it encompasses a variety of WCDMA air interface features. The results show that the performance is greatly affected by MAI and is further aggravated with the presence of frequency selective fading, thereby necessitating a suitable compensation measure.

• The Journal of the Korea institute of electronic communication sciences
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• v.8 no.6
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• pp.873-879
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• 2013

In this paper, high-quality business-type communications(UC) capabilities of the communication activities overlap, waste, reducing rework process improvement provides for high efficiency. Messages sent via UC app development, FMC calling features, schedule management organization for the development and deployment DataBase UC server deployment, the search for the JSP implementation, XMPP is using the messaging system. IP-PBX running on the IP network, on the basis of UC applications in real life, improve utilization of the infrastructure necessary to provide services to the system design and implementation.