• Electronics and Telecommunications Trends
• /
• v.36 no.3
• /
• pp.145-160
• /
• 2021

We provide trends on postal vehicles owned and operated by 10 overseas postal agencies, USPS, Postes Canada, Royal Mail, La Poste, Deutsche Post DHL, PostNL, Australia Post, China Post, Japan Post, and Thailand Post. This will be a useful asset to look into how the posts worldwide operate and manages their postal vehicles and service strategies. In this study, we provide the simple specifications of vehicles operated by each post, how to replace vehicles, how to service maintenance and repair, and modes of pick-up & delivery to be introduced soon. We expect this study to present appropriate policy implications for both postal agencies and logistics companies that are facing a major turning point in logistics to operate and evolve the delivery vehicles.

• The Journal of Society for e-Business Studies
• /
• v.14 no.2
• /
• pp.57-69
• /
• 2009

Korea post delivers more than 4.7 billions of mails and parcels per year. Although postal service is invoked by mail acceptance from customers, mail acceptance service is not as mature as sorting or delivery service in terms of automation and informatization. In this paper, we reviewed current status and issues of the mail acceptance service, analyzed relavent technologies and foreign case-studies, and suggest an information strategy plan for better service. According to the strategies, we propose several action plans for applying adequate information technologies. In addition, we address important results of patents analysis for major technologies. The results of this study could contribute to determining the information strategy and the R&D plan for future postal service.

• ETRI Journal
• /
• v.44 no.2
• /
• pp.232-243
• /
• 2022

Changes in household composition and the residential environment have had a considerable impact on the features of postal delivery regions in recent years, resulting in a large increase in the overall workload of domestic postal delivery services. In this paper, we provide complex analysis results for postal delivery areas using various unsupervised learning approaches. First, we extract highly influential features using several feature-engineering methods. Then, using quantitative and qualitative cluster analyses, we find the distinctive traits and semantics of postal delivery zones. Unsupervised learning approaches are useful for successfully grouping postal service zones, according to our findings. Furthermore, by comparing a postal delivery region to other areas in the same group, workload balancing was achieved.

• The Journal of the Korea Contents Association
• /
• v.7 no.10
• /
• pp.211-220
• /
• 2007

This study aims at suggesting marketing policies for the postal business to accommodate itself to the rapidly changing business environment. Especially according to the development of Internet, the decrease of the market that is the basis of postal business enables the reason for the existence of postal business to be lost. In this environmental change, this article is a study that explained the survival policies of postal business in terms of marketing. This study, as a theoretical research, examined the current situations of postal business by means of the environment analysis of universal services and postal business, and as a practical research, this study suggested the new paradigm of postal business, the strengthened universal services, and the marketing policies in viewpoint of the diversified businesses by means of the practical investigation of the course of postal business focusing on the postal service users.

• Proceedings of the Korean Operations and Management Science Society Conference
• /
• 2002.05a
• /
• pp.835-840
• /
• 2002

The information systems of the Korea Postal Service are developed not for integration based on strategic purposes but for improvement of low-level business processes within each functional unit. Hence. the as-is level of the information systems is very insufficient for information integrity, and also shows substantial gaps. when compared to recent advances in information envconment such as internet, electronic govemment and so on in this study we suggest the design of the integrated platform to achieve integrity of postal service and banking servive. After briefly addressing the issues on information systems of the Korea Postal Service. we provide the framework of the integrated platform and action plan. We believe when this framework is put into use. It can contribute to competitive performance by giving the integrity and consistency in implementing infomation systems of the Korea Postal Service.

• IE interfaces
• /
• v.25 no.2
• /
• pp.229-240
• /
• 2012

Conventional research on customer relationship management(CRM) in general has focused on the effects of individual customer's satisfaction, retention and profit management. However, corporate customers are more profitable than individual customers because of high volume and frequent transactions between companies. In this article, a prototype for a corporate customer relationship management is developed in the postal service. First, the frequency and amount of customers' usage were examined, and thereby the corporate customer rating scheme was established to provide customized service. Second, five different types of usage patterns were determined using clustering analysis. In addition, we presented the rationales behind the five types of patterns. Third, RFM(recency, frequency, monetary) analysis was performed, and then action plans were developed to increase sales. Finally, the prototype software was developed to automatically perform the above analysis using MS Excel program.

• Proceedings of the IEEK Conference
• /
• 2006.06a
• /
• pp.119-120
• /
• 2006

In this paper, we suggest postal RFID adaptation model, tag data structure and code which can be used for real time trace and track of parcel processing and pallet management. This paper also shows postal RFID application system architecture and testbed based on the proposed tag data structure and code, and shows recognition performance of tag on parcel and pallet by speed and mounting tag material such as can, water, and paper using implemented postal RFID system for postal logistics. The contribution of this paper is to stimulate deployment of RFID technology for postal logistics service and SCM (Supply Chain Management).

• IE interfaces
• /
• v.18 no.1
• /
• pp.104-116
• /
• 2005

In this paperm we provide a plan of construction, employment and management of the Korean postal address database and discuss the design of to-be models for it. For the purpose, we adopt and modify the information strategy planning methodology to fit it into our study. We examine the managerial environments and limitations of the postal services and define the requirements as a result. The U.S. Postal Service (USPS) was chosen as the best practice for a benchmarking and gap analysis with its advanced management of address information. After analyzing the current status of the postal business processes and information systems used, we classify the products and the services of USPS by the process to which they are applied and propose a deployment plan. In order to design a to-be model, we define the operating and managing functions for the address database and specify the scenario according to the functions. By managing the address database and supporting the postal services, it could be possible to make the business competitive and satisfy the customer demands.

• (The)Study of the Eastern Classic
• /
• no.73
• /
• pp.415-444
• /
• 2018

This study was designed to analyze the delivery patterns of early(1900-1945) letters from the beginning of the postal service in order to examine the process of establishing the modern postal system after the constitution of the Postal Service(1884). In Chapter 2, we examined the 'change of the way letters are delivered', Chapter 3 is about the 'change of expression' and Chapter 4 is about 'double-faced of the post'. In the examination of aspects of changing the way letters were delivered, the phase of postal delivery by personal delivery to postal delivery were divided into three phases: [the period of personal delivery delivery] > [the coexistence period of personal delivery and postal deliveryy] > [the period of postal delivery]. In particular, it was interesting to see that the same sender and receiver mixed up postal delivery and personal delivery by the case in the second period. In addition, the functional differences between the express, telegram and particular post were found in the examination fo contents of the letter. In the examination of aspects of changing in expression, a change of common expression in 'greeting, ending, and receiving expressions' were confirmed. Also, it was confirmed that 'woo-pyeon' was not used as the basic term, but instead replaced with various terms, and that 'woo' was used independently and productively. In the double-faced aspects of post, there were disadvantages of the postal delivery such as 'discontent of the lost' and 'security of confidentiality', despite the advantages of 'economic, rapid, and long-distance delivery'. Because the disadvantage of postal delivery could be supplemented by personal delivery, postal delivery and personal delivery could coexist for a considerable period of time.

• The Transactions of the Korea Information Processing Society
• /
• v.6 no.10
• /
• pp.2563-2573
• /
• 1999

In most mail automatic processing centers, after facing and canceling, letter mails are passed through an Optical Character Recognition/Barcode Sorter(OCR/BS) to read the postal code and 3 of 5 fluorescent (luminescent) barcode is applied. Normally, 31%∼35% of this mails are rejected. The main reasons for reading failures are poor printing quality of addresses and barcodes, script printing, writing in a cursive hand, variety fonts, and failure to locate the address. Our goal is to provide mailer with top quality service and customer barcode service as we move toward 100% barcoding automation of letter mail. In this paper, we propose a method of printing 3 of 5 customer barcode, postal code management, and detection of postal code based on postal address for increase the performance of automatic processing system in mail items. Using postal code generating rules, which are automatically extracted from postal addresses and address numbers, creates postal codes. The customer barcode support system is implemented by C++ language and runs on IBM PC under Windows 95.