• 동의생리병리학회지
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• 제25권2호
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• pp.345-351
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• 2011

This study was to examine the positive and negative affect related to psychological characteristics of each Sasang types using Positive and Negative Affect Schedule (PANAS) with 78 students from School of Korean Medicine, Pusan National University. After determining the Sasang types by QSCC II, the psychological characteristics of each Sasang types were analysed by PANAS. We did ANOVA analysis with eight related scales and found significant differences between the Tae-Eum type ($18.71{\pm}8.75$, $6.47{\pm}3.36$, $6.31{\pm}2.47$, $3.18{\pm}2.77$, $10.94{\pm}10.08$) and the So-Eum type ($13.38{\pm}6.03$, $4.55{\pm}2.23$, $4.19{\pm}2.16$, $5.81{\pm}4.20$, $1.83{\pm}9.17$, respectively) in Positive Affect (PA) (F=3.931, p=0.024), PA-Joy (F=3.991, p=0.023), PA-Interest (F=5.025, p=0.009), NA-Afraid (F=3.118, p=0.050), and Difference between Positive and Negative Affect (DPN) (F=6.355, p=0.003) scores. The post-hoc analysis showed that the Tae-Eum type ($18.71{\pm}8.75$, $6.47{\pm}3.36$, $6.31{\pm}2.47$, $10.94{\pm}10.08$) has significantly higher score than So-Eum type ($13.38{\pm}6.03$, $4.55{\pm}2.23$, $4.19{\pm}2.16$, $1.83{\pm}9.17$, respectively) in PA (p=0.018), PA-Joy (p=0.021), PA-Interest (p=0.017), and DPN (p=0.002) scores. The So-Eum type ($5.81{\pm}4.20$) showed significantly (p=0.047) higher score than the Tae-Eum type ($3.18{\pm}2.77$) in NA-Afraid. Results demonstrated distinct affect profile differences between Tae-Eum and So-Eum Sasang types using PANAS. This study may serve as the foundation in identifying psychological traits of Sasang types, especially regarding the aspect of affect.

• 아동학회지
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• 제33권6호
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• pp.149-168
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• 2012

This study explored the effects of maternal ambivalence over emotional expressiveness (AEE) and mother-adolescent communication on adolescent depression (depressed affect, positive affect, somatic symptoms and activity inhibition, interpersonal difficulties). Data were taken from 233 middle school students (128 boys, 105 girls) and their mothers. Regression analyses showed varying gender differences in the relationships among these variables. Boys with high maternal AEE had lower positive affect, and higher depressive affect, somatic symptoms and activity inhibition, and interpersonal difficulties, whereas girls' moods were not influenced by maternal AEE. In addition, boys with problems in mother-dolescent communication exhibited lower positive affect, higher depressed affect and interpersonal difficulties, but open communication was not related to any depressive symptoms. The mother-adolescent communication type did not appear to be associated with depression in girls either. Both boys and girls both had less open communication and more problem communication with mothers experiencing high AEE. Problem communication with mothers partially mediated the relationship between maternal AEE and interpersonal difficulties in boys only. Examination of maternal ambivalence over emotional expressiveness provides a deeper context for our understanding of negative family communication patterns and the psychological consequences, especially in mother-adolescent boy dyads.

• The Journal of Asian Finance, Economics and Business
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• 제8권1호
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• pp.375-383
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• 2021

The justice issue in the service recovery process has become an interesting topic especially in rural banks in Indonesia. There are two types of justice issues in handling the complaint process; distributive and informational. This study aims to analyze the effect of distributive and informational justice on complaint handling satisfaction. This study also examines the mediating role of positive and negative emotions on the effect of justice in post-merger rural banks. This research employs a survey by distributing a questionnaire to 238 customers who have complained to one of the post-merger rural banks in West Java and Yogyakarta. This study uses the structural equation modelling (SEM) method by WarpPLS software. The results reveal that distributive and informational justice have a positive effect on positive and negative emotions, while informational justice does not affect positive and negative emotions. Distributive and informational justice directly affect satisfaction over complaint handling. On the other hand, positive and negative emotions affect satisfaction over complaint handling. The findings of this study suggest that positive emotion also mediates the distributive justice effect on satisfaction over complaint. Lastly, positive and negative emotions do not mediate the informational justice effect on satisfaction over complaint handling at post-merger rural banks in West Java and Yogyakarta, Indonesia.

• 한국경영과학회지
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• 제36권4호
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• pp.185-206
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• 2011

"Does CRM benefit affect repurchase or WOM? What is difference between VIP customers and non-VIP customers on CRM benefit?" is the interesting issue on premium industry such as a hotel business. This study examines how social benefit, psychological benefits, economic benefits and customization benefits affect repurchase and positive WOM in premium hotel. Only three of the four benefits showed significant results in repurchase and positive WOM. Also interactions between customer type and benefits were different in repurchase and WOM. The results figure out that VIP customers depend on psychological benefits and customization benefits on repurchase, whereas VIP customers depend on only social benefit on WOM. This finding suggests that hotels need to develop VIP program and approach differently to increase the repurchase volume or positive WOM effect.

• 한국관광식음료학회지:관광식음료경영연구
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• 제16권1호
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• pp.1-20
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• 2005

The objective of this study is to examine how the factors influence each other by determining the appropriate measurement standard based on the fast food restaurant attribute evaluation, perceived pricing, value, satisfaction and intent for return patronage, and present an effective fast food restaurant marketing strategy based on the analytical results by patrons and market segmentations. The results showed that restaurant attribution evaluation had a positive effect on the perceived value, satisfaction and intent for return patronage of the fast food restaurant patrons; perceived pricing of the fast food restaurant patrons had a positive affect on the perceived value, satisfaction and intent for return patronage; perceived value had a positive affect on satisfaction and intent for return patronage; and satisfaction had a positive affect on intent for return patronage.

• 융합경영연구
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• 제7권2호
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• pp.7-14
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• 2019

Purpose - Amid the slump in the food market, the importance of customer experience marketing is being highlighted as a strategy to satisfy consumers' needs. Research design, data, and Methodology - The survey used part 280 of the answers for the hypothesis test. This study confirmed 280 parts (93.3%) as final valid samples, excluding 40 disloyal sections of 340 sections. The survey was conducted between December 1, 2018 and December 30, 2018. An investigative factorial analysis and multiple regression analysis were conducted to test the hypotheses. Result - The results showed that sensibility and recognition were influenced by positive brand attitudes, but sense did not affect brand attitudes; senses and sensations had a positive effect on satisfaction; recognition did not affect satisfaction; brand attitudes had a positive influence on satisfaction; and brand attitudes and satisfaction had a positive influence on revisit intention. Conclusion - This study analyzed the experiences of customers visiting a family restaurant in order to determine how those experiences impacted the customers' satisfaction, brand attitudes, and revisit intentions. Several interesting results were uncovered from the study.

• 한국콘텐츠학회논문지
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• 제20권10호
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• pp.146-156
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• 2020

본 연구는 팀프로세스와 정서상태유형이 구성원의 조직몰입에 미치는 영향을 검증하는데 그 목적을 두었다. 이를 위해 기업체에서 근무하는 임직원 241명으로부터 유효한 설문을 받았으며, 수집된 설문은 회귀분석을 통해 관계를 분석하였다. 분석 결과, 팀프로세스 요인인 전환과정, 실행과정, 대인과정이 모두 조직몰입에 유의한 정(+)의 영향을 미치는 것으로 나타났다. 그리고, 팀프로세스 요인인 전환과정은 구성원의 정서상태유형 중 긍정활성과 긍정비활성에 유의한 정(+)의 영향을 나타냈고, 대인과정은 긍정활성, 긍정비활성에 유의한 정(+)의 영향을 부정비활성과 부정활성에 유의한 부(-)의 영향을 나타냈다. 또한 팀프로세스와 조직몰입의 관계에서 정서상태유형인 긍정활성이 매개효과를 가지는 것으로 나타났다. 본 연구를 통해 조직 내 인적자원관리의 효율성을 극대화하고 팀의 효과성을 향상시키기 위해서는 팀프로세스의 구축과 관리에 대해 중요성을 제시하였다는 점에서 본 연구의 의의를 찾을 수 있다.

• 대한불안의학회지
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• 제19권2호
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• pp.83-93
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• 2023

Objective : This study aimed to develop a customized EAP program for post office workder, incorporating mindfulness and positive psychology, and to test the effectiveness of the intervention on job burnout and well-being of the postal workers. Methods : Participants were currently working postal employees and were recruited voluntarily through the website of the Korea post human resources development institute. A total of 42 workers participated in the program until the end and completed preprogram and post program questionnaires. Results : The results showed that the mindfulness-positive psychology EAP program significantly improved the participants' mindfulness (t=-5.021, p<0.001), job burnout (t=5.824, p<0.001), self-esteem (t=-4.852, p<0.001), positive affect (t=-4.534, p<0.001), negative affect (t=5.635, p<0.001), and body tension (t=6.355, p<0.001), with statistically significant effects on all measures. Conclusion : The results indicated that the mindfulness-positive psychology EAP class had a significantly positive effect on increasing mindfulness, self-esteem, and positive affect and decreasing job burnout, negative affect, and body tension among postal workers, demonstrating the usefulness of an integrated approach.

• 문화기술의 융합
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• 제7권1호
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• pp.416-423
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• 2021

조직구성원이 상사나 동료를 위해 자발적으로 도움을 베푸는 행동(OCBI)은 조직의 성공과 경쟁력 향상에 도움이 되지만, 기업의 현실에서 OCBI를 활성화시키는 것은 쉽지 않다. OCBI의 선행요인으로 긍정적 정서가 최근 많이 연구되고 있으나, 긍정적 정서-OCBI 관계의 기저에 있는 매개 프로세스에 대한 연구는 여전히 부족한 실정이다. 이에 본 연구는 개인의 긍정적 정서성향이 OCBI의 실천으로 이어지도록 돕는 집단 정체감의 매개역할에 주목한다. 또한, 개인의 긍정적 정서성향과 상호작용하여 OCBI의 활성화 프로세스에 작용하는 긍정적 집단 분위기 인식의 조절효과를 검증한다. 66개 작업집단에 속한 293명의 직원을 대상으로 자료를 수집하여 조절된 매개분석을 실시한 결과, 긍정적 정서성향이 집단 정체감을 거쳐 OCBI에 미치는 간접효과는 긍정적 집단 분위기 인식이 낮을 때만 유의하며, 긍정적 집단 분위기 인식이 개인의 긍정적 정서성향을 대체한다는 것을 확인하였다. 즉, 긍정적 집단 분위기 인식이 낮을 때는 개인의 긍정적 정서성향이 집단 정체감을 높여주는 매우 중요하게 작용하여 OCBI를 높이지만, 긍정적 집단분위기 인식이 높을 때는 개인의 긍정적 정서성향이 수행하는 역할이 긍정적 집단 분위기 인식의 역할과 중복되어 대체된다는 연구 시사점을 제공한다.

• 한국보육지원학회지
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• 제16권6호
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• pp.203-232
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• 2020

Objective: The purpose of this study was to examine the parallel dual mediating effects of positive and negative affects in the relationship between adult attachment and self-compassion of teachers in the early childhood education and care centers. Methods: Two hundred and six teachers participated in the survey who were recruited from kindergarten and child care centers in Seoul and five provinces in South Korea. The data were analyzed by means of frequency, percentages, Cronbach's reliability coefficient and Pearson's correlation using SPSS 25.0 and model 4 provided in The PROCESS macro for SPSS 3.4 version. Results: First, the teachers' degrees of anxiety and avoidance in their adult attachment were below the median scores. Those of positive and negative affects, and their self-compassion were close to the median scores. Second, there were parallel dual mediation effects of positive and negative affects between anxious attachment and self-compassion of teachers. Meanwhile, only positive affect had a mediating effect in the path of teachers' avoidant attachment and self-compassion. Conclusion/Implications: This study confirmed that it is important to raise positive affect by lowering each level of anxiety and avoidance in their attachment for teachers in order to improve their self-compassion. It implied the need to provide support for attachment stability enhancement and to pay attention to improve their self-compassion.