• 제목/요약/키워드: Performance Management System

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Diagnostic Framework for Performance Measurement Practices of Public Broadcasting (공영방송 성과측정관행의 진단 틀)

  • Min, Jae-H.
    • Korean Management Science Review
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    • v.26 no.1
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    • pp.137-159
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    • 2009
  • An organizational performance measurement practice is a function of performance measurement system and performance management system they are currently employing, and its quality is determined by evaluating the followings in a comprehensive manner: first, if they are measuring right things; second, if they are measuring in a right way; third, if they are actively facilitating a process of data collection, structuring, analysis, interpretation, and dissemination; and fourth, if they are using performance measurement results for the primary purposes of performance measurement. This study proposes a diagnostic framework for evaluating the performance measurement practices of public broadcasting which include the qualities of performance measurement and performance management, and develop a structured questionnaire for that purpose. The framework proposed in this study does not serve only as a useful tool for public broadcasting to revise their respective performance measures and performance measurement systems, but it also make their respective performance measurement practices a strategic management tool as well as an operational management one.

Constructing a Performance Evaluation Model of an R&D Module in Quality Management System Using QFD (QFD를 이용한 품질경영 시스템의 개발모듈에 대한 이행도 평가모형)

  • 류문찬;우성권
    • Journal of Korean Society for Quality Management
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    • v.30 no.2
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    • pp.1-10
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    • 2002
  • A performance evaluation model of an R&D module in the quality management system for M Company Is constructed using QFD. The company produces telecommunication devices and employs the performance evaluation model based on ISO 9000 family. However, the model has some problems, one of them is that all check items are regarded as equally important Customer requirements are gathered from internal customers and QFD is utilized to obtain weights for each check item.

Measuring Performance in Egyptian Construction Firms Applying Quality Management Systems

  • Abd Elhamid, Manal S.;Ghareeb, Sahar.Sh.
    • Journal of Construction Engineering and Project Management
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    • v.1 no.2
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    • pp.18-27
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    • 2011
  • Egyptian construction firms (ECF) started recently to adopt quality management system (QMS) as a way to develop and improve their performance as previous studies have shown. However, considering all the firm's aspects in a competitive way is a crucial process for the ECF's culture. This research is trying to indicate the role of the QMS implementation in measuring performance (MP) through developing a model for measuring performance at the organizational level, and to explore its impact on the organizations that adopt QMS. This model is based on specific elements and their related indicators which have been derived from national approaches and models of MP. This model determines the performance level (PL) of the organization that is measured by means of a point system. Weights of the elements in the point system considered both the elements' importance in the international models and its real practice in the ECFs. This model has been validated using another questionnaire and the majority of surveyed experts agreed that the proposed model can be applied effectively.

Improving R&D Management System through Researchers′ Satisfaction Analysis, with Special Reference to Industrial R&D Institutes (연구원 만족도 분석을 통한 연구개발 관리제도의 개선 - 산업계 연구기관을 중심으로 -)

  • 김계수;이민형
    • Journal of Korea Technology Innovation Society
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    • v.1 no.3
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    • pp.299-312
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    • 1998
  • This paper explores the possibility of improving R&D management system through researchers' satisfaction analysis. The relationship between job satisfaction and performance has traditionally been one of the engaging topics in organization psychology. However, the research results of the past showed the relatively low level of correlation between satisfaction and performance at the individual level. In contrast to these past research results, recent research results on this relationship at the organizational level revealed the higher correlation between these two factors, The present study extends this 'satisfaction and performance' hypothesis to the development and improvement of R&D management system. That is, we used the results of researchers' satisfaction analysis to devise appropriate criteria for the design and implementation of more effective R&D management systems. This paper seeks to show that we can make fruitful use of researchers' satisfaction analysis in order to choose a more effective one among alternative R&D management systems.

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A Research on the Development of Management Process System of Public Ordering Service Results and Estimation (건설기술용역 실적 관리 프로세스 시스템 개발에 대한 연구)

  • Lee, Kyu-Sung;Lee, Han-kyu;Kim, Nam-Gon
    • Proceedings of the Korean Institute of Building Construction Conference
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    • 2014.05a
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    • pp.168-169
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    • 2014
  • Construction Technology Service is currently hardly managed due to failure to offer standard management system of service performance, company performance, and business evaluation in every Ordering Agencies. After Construction Technology Promotion Act is enforced in May 2014, Ordering Agency obligates them to report to Minister of Land and Transportation within 10 days upon contract/ amendment/ completion. In 2013, in advance to enforcement of this law, performance management system for construction technology service was developed for a test run. However this system only applies to main contractors while management and operation of subcontractors are unavailable that causes problems on connection and integration with Experience Management Trustee. Therefore, this research will establish systematic foundation that enables real-time information of service performance and evaluation of subcontractors to result standardization of performance and evaluation for public ordered services.

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An Empirical Study on the Influence of Business Performance by the Defense Quality Management System (국방품질경영시스템이 기업성과에 미치는 영향에 관한 실증적 연구)

  • Noh, Jae-Yong;Ree, Sang-Bok
    • Journal of Korean Society for Quality Management
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    • v.39 no.3
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    • pp.444-460
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    • 2011
  • We study on the Influence of Business Performance by the Defense Quality Management System(DQMS). In this paper, we establish the 7 hypothesis which is as following that Motivation of DQMS certificate and CEO leadership of DQMS certificate will affect the DQMS, DQMS will affect on Quality performance and Customer performance, Quality performance will affect on Customer performance, each of Quality performance and Customer performance will affect Business Performance. By empirical study, we prove all hypothesis is accepted. We hope this result to improve performance and DQMS of corporate which try to take DQMS certificate.

Implementation of Management performance Analysis System with KDD (KDD에 기반한 경영성과 분석 시스템 구현)

  • An, Dong-Gyu;Jo, Seong-Hun
    • 한국디지털정책학회:학술대회논문집
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    • 2004.05a
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    • pp.575-592
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    • 2004
  • In modern dynamic management environment, there is growing recognition that? information & knowledge management systems are essential for CEO's efficient/effective decision making. As a key component to cope with this current, we suggest the management performance analysis syystem based on Knowledge Discovery in Database (KDD). The system measures management performance that is considered with both VA(Value- Added), which represents stakeholder's point of view and EVA(Economic Value-Added), which represents shareholder's point of view. The relation ship between management performance and some 80 financial ratios is analyzed, and then important financial ratios are drawn out. In analyzing the relationship, we applied KDD process which includes such as multidimensional cube, OLAP(On-Line Analytic Process), data mining and AHP(Analytic Hierarchy Process). To demonstrate the performance of the system, we conducted a case study using financial data over the 16-years from 1981 to 1996 of Korean automobile industry which is taken from database of KISF AS(Korea Investors Services Financial Analysis System).

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A Small and Medium Enterprises Sized Project Performance Management System in Management Information System Environment (MIS 환경에서의 중소기업형 프로젝트 성과관리 시스템)

  • Kim, Seok-Hun;Jung, Jin-Young;Ahn, Woo-Young
    • Journal of Advanced Navigation Technology
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    • v.13 no.6
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    • pp.964-970
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    • 2009
  • In this paper, according to the company's business objectives through the execution plan of project-specific progress and to achieve effective management of performance management in conjunction with a project management system can be developed. Goal-based Medium Enterprises Sized project performance management system eophyeong advancement of the strategic project management and corporate performance management for the systematic integration and implementation of an individual were to be applied. Organizations to perform a systematic strategy to manage the administration transparent, objective, you evaluate, say he reflects the integration and implementation of management systems between organizations and the unit responsible for the detailed performance indicators and grant to refine your business can benefit there is.

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Strategies for Facilitating Post-Construction Evaluation and Management System (건설공사 사후평가 제도 활성화 방안 수립)

  • Lee, Kang-Wook
    • Proceedings of the Korean Institute of Building Construction Conference
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    • 2023.05a
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    • pp.379-380
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    • 2023
  • The Post-Construction Evaluation and Management System has been operated over the past 20 years not only to analyze the performance of large-scale construction projects, and but also to provide useful reference data for future similar projects. Although the Post-Construction Evaluation and Management Center has been legally designated and operated since 2020, various problems have been occurring in the operation of the system. Accordingly, this study proposes strategies for facilitating Post-Construction Evaluation and Management System in terms of the following three aspects: (1) improving the implementation rate of post-construction evaluation; (2) improving the information management system related to post-construction evaluation; (3) improving the utilization of post-construction evaluation outcomes. Based on the results of this study, a specific action plan will be prepared, which is expected to contribute to the efficiency of construction project performance management in the future.

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A Study on the Effect of Aligning with Management Strategy and Strategic Performance Management on Firm's Performance in Medium and Small Firms (중소제조기업의 경영전략과 전략적 성과관리시스템의 연계성이 경영성과에 미치는 영향)

  • Lee, Sang-ho;Yoon, Sang-han;Chang, Sung-ho;Kim, Hyun-jun;Bae, Ik-soon
    • Journal of Digital Convergence
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    • v.14 no.1
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    • pp.99-119
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    • 2016
  • Medium and Small Firms have faced complex and dynamic environments that have been attributed to increases in the globalization and competitiveness of the global economy. To success in this environments, Medium and Small Firms should set up management strategy and introduce strategic performance management system. And, the strategic performance management system are modified to fit in management strategy. The purpose of this study is to find out firstly, whether management strategy types affect the organizational performance and the intensity of the types makes a difference on the performance and secondly, whether the evaluation system or the degree of utilizing the system affects the organizational performance and finally, whether the interaction between management strategy types and strategic performance management system makes a significant influence on the organizational performance. In this paper, we categorize the type of strategy for Medium and Small Firms in Gyeongsangbuk-do and Daegu areas, and study whether Firm's performance can be improved by designing appropriate strategic performance management system.