• 제목/요약/키워드: Performance Management System

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프로젝트 관리 정보시스템 품질이 프로젝트 성과와 사용자 만족도에 미치는 영향 (Investigating the Impacts of the Quality of Project Management Information System on Project Performance and User Satisfaction)

  • 박소현;이태원;김승철
    • 산업경영시스템학회지
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    • 제41권3호
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    • pp.50-60
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    • 2018
  • The use of Project Management Information System (PMIS) is increasing in project management industries such as construction, defense, manufacturing, software development, telecommunication, etc. It is generally known that PMIS helps to improve the quality of decision making in project management, and consequently improves the project performance. However, how much and which parts of project management performance are affected by PMIS still need to be studied further. The purpose of this study is to investigate the impact of PMIS quality on project management performance. We collected data from various project based industries such as construction, defense, manufacturing, software development and telecommunication by using survey questionnaire. PMIS quality was measured in three dimensions. They are system quality, information quality and service quality. Project management performance was measured in nine variables such as time reduction, work accuracy, cost management, etc. Statistical analyses such as multiple regression were used to analyze the data. The results showed that PMIS quality had significant impacts on the project management performance and user satisfaction. It was notable that only two dimensions out of the three PMIS quality dimensions, system quality and information quality, affected the project management performance. Also, it was found that PM performance played a mediating role between PMIS and user satisfaction, and between PMIS and reuse intention. The contribution of this research is that it helps to clarify what aspects of PMIS affect the project management performance and user satisfaction.

리스크관리 체계 및 리스크관리 요인이 경영성과에 미치는 영향 (An Impact on Management Performance by Risk Management System and Risk Management Factor)

  • 정재희;안연식
    • 한국IT서비스학회지
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    • 제14권3호
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    • pp.117-129
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    • 2015
  • For the continuous growth of firms, the contributions of effective risk management system are required. This research analyzes the impact on the firm's performance related to risk management structure which includes the risk management system, risk management activity and risk management competency. In this research, the structural equation model considering the variable which contains enterprise risk management system, risk management activity and risk management competency was suggested. Also risk management organization and management procedures are identified as in enterprise risk management system. The implementation activity and control activity were the factors related in risk management activity. And risk management competency can be described as the response level of managing risk in outside and inside the firms' environment. Finally this model was analysed empirically for 112 firms in Korea using SPSS 18.0 and Amos 16.0. As the results, the suggested hypothesis were adopted. So as to manage risk performance for their firms, the development of systematic Risk Management Framework is important for their risk management activity and risk management competency. Ultimately, we can conclude that the focusing to the systematic risk management approach could be effective on the firm's risk management performance.

건축물 친환경 성능 관리를 위한 정보 관리 (Information Management for Eco-performance Management of Buildings)

  • 전미연;임철우;유정호
    • 한국건축시공학회:학술대회논문집
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    • 한국건축시공학회 2010년도 춘계 학술논문 발표대회 1부
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    • pp.237-241
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    • 2010
  • The Eco-performance assessment program was developed as part of Eco-performance management for buildings at the national level in developed countries. Cases of domestic Green Building Certification(GBC) system was developed but these program's destination of Eco-performance management for buildings needs systematic management by the limited GBC. Generally in the construction industry, Eco-performance management of Building Life-cycle is required. Therefore this paper develop the creation of Eco-performance information and management process, those are from design and maintenance management phases, through suggest the development of a information management for Eco-performance management of buildings. In addition, it makes to decrease the reproduction of information unnecessarily by analyzation of the related association between the information of facilities objects and Eco-performance management. Finally, study the previous reaserch and suggest the BIM by the method of information management and this paper purpose the development of web-based Eco BIM object library management system.

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지방정부의 소통성과지표 개발 및 관리방안에 관한 연구 (Development and Management of Performance Indicators of Local Government for Citizen's Communication)

  • 채은경;이창길
    • 도시과학
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    • 제7권2호
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    • pp.11-19
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    • 2018
  • Local governments in South Korea are making efforts to promote highly effective policies through activating communication with citizens as a major innovation strategy. The performance evaluation system includes new performance indicators related to communication with citizens. This is a change to build a consumer-centered performance management system. The purpose of this study is to present guidelines when developing and applying the communication indicators promoted by local governments with interest. For this purpose, the development scope and management methods of the communication performance indicators are presented. For communication performance management, this study emphasized building a strategy planning based performance management system, presenting information that can be understood by citizens, complying with the development procedures of performance indicators, and improving qualitative indicators. In addition, for effective performance management, this study presented the decision-makers' strong willingness, gradual expansion of communication evaluation, establishment in organizational performance culture, and so on.

공항 안전관리시스템이 경영성과에 미치는 영향 (Influence in the Management Performance by the Airport Safety Management System)

  • 송종선;김기웅;이영길
    • 한국항공운항학회지
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    • 제23권3호
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    • pp.64-80
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    • 2015
  • In this article, we verify to influence in the management performance by the safety management system that is recommended by the ICAO for the safety management on the airside area in the airport. Also, We present a comprehensive mediator effect that the employees perceive safety culture and safety behavior. We design how participants were selected as study the employees from 4 airports on the airside areas of the Incheon International Airport, Gimpo International Airport, Jeju International Airport and Gimhae International Airport in the Korea using the simple random sampling method. The instrument for data collection was a questionnaire, and it was developed. Data analysis was to conduct structural equation modeling. Test of the hypotheses were verified to Maximum Likelihood Estimator. As a result of the analysis, safety behavior and risk management of the safety management system found out that affect management performance. Also, the employees of a high awareness about safety policy could be seen that is a high impact on management performance through a safety culture and a safety behavior. Safety behavior has significant mediator effect within the relationship between the safety management system and management performance. So, We provide guidance of the safety policies for the safety management on the airside area in the airport.

FSSC 22000 식품안전 경영시스템 특성이 기업 경영성과에 미치는 영향: 조직역량의 매개효과를 중심으로 (Effects of FSSC 22000 Food Safety Management System Characteristics on Business Performance: Mediating Effects of Organizational Capabilities)

  • 공원주;유한주
    • 품질경영학회지
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    • 제51권2호
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    • pp.263-282
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    • 2023
  • Purpose: This study aimed to examine the impact of FSSC 22000 food safety management system characteristics on the business performance of food-related companies and to verify the mediating effect of organizational capabilities in the relationship between them. Methods: To achieve this, a survey was conducted among employees of food companies in Seoul and the metropolitan area that have implemented the FSSC 22000 food safety management system, and the following main results were derived. Results: First, the FSSC food safety management system factors, such as measurement/analysis and improve- ment, documentation, management responsibility, and service and product realization, were found to have a significant positive (+) impact on organizational capabilities. The relative impact was in the order of measurement/analysis and improvement, documentation, management responsibility, and service and product realization. Second, organizational capabilities were found to have a significant positive (+) impact on business performance. Third, the FSSC food safety management system factors, such as measurement/analysis and improvement, management responsibility, resource management, and documentation, were found to have a significant positive (+) impact on business performance. The relative impact was in the order of measure- ment/analysis and improvement, management responsibility, resource management, and documentation. Fourth, the factors of management responsibility, resource management, measurement/analysis and improvement, and documentation, excluding resource management factors, were found to have a positive impact on business performance through the mediation of organizational capabilities. Conclusion: The results of this study may provide important implications for the implementation and efficient operation and management of the FSSC 22000 food safety management system in enhancing the business performance of food-related companies.

경영시스템 도입 중소기업의 품질이행율 향상을 위한 품질기록 관리운영의 표준화 사례연구 (Introduction of Management System Case Study on Standardization of Quality Record Management to Improve Quality Performance Rate of SMEs)

  • 조철희;박병화;박진이
    • 품질경영학회지
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    • 제47권4호
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    • pp.911-926
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    • 2019
  • Purpose: In an infinite market competition, companies are adopting management systems to gain a competitive advantage. The expectancy effect of the management system is management performance improvement and accurate measurements. These can be made through quality records with integrity and maintainability. This paper examines the operation of records management standards, which are records, storage and management standards for quality records to understand the needs of records management standards and empathize with their needs. Methods: This paper examines PEC's (Pields Engineering Co., Ltd.) specific processes and standards for integrating individual management systems and establishing records management standards. We also look at the specific features of the Search Tool and Document Storage Management Standards that support records management standards. Results: The integration process of PEC's individual management system consists of five steps. A PDCA-based process was established to erode the confusion and inefficiencies caused by overlap between individual management systems. Also, by accurately grasping corporate competence, PEC established a record management standard suitable for the characteristics of the company. PEC's records management standards are used as a useful standard for organizing quality records, and have an impact on management performance improvement. Conclusion: PEC's records management standards enable the verification of quality performance rates and performance measures. Companies can implement appropriate quality improvement strategies based on the numbers identified by introducing records management standards. Companies can succeed in improving management performance when operating quality management that combines performance measurement techniques and records management standards.

On the Performance Management System to Analyse the Effectiveness of Type Approval System for Railway Vehicle

  • Lee, Young Hoon;Lee, Jee Ha;Park, Chan Kyung;Kim, Young Min
    • International Journal of Internet, Broadcasting and Communication
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    • 제13권1호
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    • pp.1-10
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    • 2021
  • The type approval system for railway vehicle has been in effect since 2016 in order to establish a regular safety management system to secure railway safety and enhance the technological competitiveness of the railway industry, abolished the conventional performance test system through the reform of the Railroad Safety Act in 2012. Until now, there has been appreciated it has been making significant contributions to railway safety and industry of operation and manufacturing companies, taking their place in accordance with the implementation of the system. But there has been no case of quantitative analysis on the effectiveness of the actual system. In this study, in order to examine the full-scale performance of the approval system and quantitatively analyze effectiveness, we identified and defined the relationships with the major elements of the type approval system based on system thinking principle and determined the calculated outcomes to relevant stakeholders. A method of establishing a type approval performance management system that can be grasped, utilized, and adjusted from a point of various stakeholders' views was proposed. This is expected to be more helpful in the implementation of the system, such as improving and applying quantitative effects to analysis by closely reviewing the effects and influencing factors of the type approval system based on the data accumulated through continuous performance management and reflecting to system improvement.

The Effect of Ethical Management on Organizational Performance

  • Kim, Chan-Jung
    • International Journal of Contents
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    • 제5권1호
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    • pp.56-61
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    • 2009
  • The main purpose of this study is to examine the effect of ethical management on job performance. For the study, CEO's will, ethical management system and external ethical activity are selected as subordinate variables of ethical management. Therefore, the concrete purpose of this study are four issues: (1) to examine the effects of CEO's will on organizational trust,. (2) to examine the effect of ethical management system on organizational trust, (3) to examine the effects of external ethical activity on organizational trust, (4) to examine the effects of organizational trust on organizational performance. The sample for this empirical study is collected from 334 employees of 5 different companies executing ethical management. The results of analysis are as follows. First, there is a positive effect of CEO's will on organizational trust. Second, there is no effect of ethical management system on organizational trust. Third, there is a positive effect of external ethical activity on organizational trust. Last, there is a positive effect of organizational trust on organizational performance. Based on the results of this study, we suggested implications for business strategies and effective alternatives for ethical management.

품질경영시스템이 흡수역량을 매개로 중소벤처 제조기업의 기업성과에 미치는 영향에 관한 실증연구 (The Impact of Performance by the QMS through the Mediation of Absorptive Capacity in Manufacturing Company)

  • 진성한;이철규;유왕진
    • 품질경영학회지
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    • 제41권1호
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    • pp.15-38
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    • 2013
  • Purpose: This study is to search for the core factors of improving business performance of small and medium venture manufacturing company and to do an in-depth analysis of the relations with management performance through systematic approach and to provide implications of importance of the management for the improvement factors for the domestic small and medium venture manufacturing company. Methods: The data have been analyzed via the regression and path analysis using AMOS. Results: this study is absorptive capacity affects the business performance of manufacturing companies. absorptive capacity has the role of the parameters of the Quality Management System and business performance. Conclusion: This study suggests how to run absorptive capacity according to type of management performance, and how to enhance Quality Management System to efficiently promote absorptive capacity in order to grow of management performance. also, this study shows a way to enlarge the valuation standard for management and customer performance reflecting the growth potential of an enterprise in circumstance where the valuation standard focuses on financial performance.