• 제목/요약/키워드: Performance Management System

검색결과 6,416건 처리시간 0.034초

대학병원직원의 지식경영활동과 성과에 관한 연구 (Knowledge Management Activity and Performance of University Hospital Employees)

  • 이현숙
    • 보건행정학회지
    • /
    • 제24권3호
    • /
    • pp.291-300
    • /
    • 2014
  • Background: The efficient knowledge management in hospital organization is generally known as the important activities relevant to employees' knowledge sharing behavior and work performance. This research examined factors affecting employees' knowledge sharing behavior and work performance in top 4 university hospitals. This study is based on individual factors such as incentives, reciprocity, behavioral control, and subjective norms. Also, there are organizational factors such as CEO support, learning climate, IT system, rewards system, and trust. Methods: Data was collected from employees who are working at 3 hospitals university in Seoul and 1 university hospital in Gyeonggi-Do through the self-administered questionnaires. A total of 779 questionnaires were analyzed by PASW SPSS ver. 18.0. (SPSS Inc., Chicago, IL, USA). Results: The significant variables affecting knowledge sharing behavior are behavioral control (in individual factor) and CEO, IT system, and trust (in organization factor). Also the significant variables affecting work performance are incentives, reciprocity, subjective norms, and behavioral control (in individual factor) and CEO support, IT system, reward system, and trust (in organization factor). Conclusion: The personality and organization characteristics factors is important to improve knowledge sharing behavior and work performance of hospital employees. Therefore, to make more efficient knowledge management is to build and system knowledge sharing culture, system, and leadership and to develop practical strategies.

공영방송 성과측정관행의 진단 틀 (Diagnostic Framework for Performance Measurement Practices of Public Broadcasting)

  • 민재형
    • 경영과학
    • /
    • 제26권1호
    • /
    • pp.137-159
    • /
    • 2009
  • An organizational performance measurement practice is a function of performance measurement system and performance management system they are currently employing, and its quality is determined by evaluating the followings in a comprehensive manner: first, if they are measuring right things; second, if they are measuring in a right way; third, if they are actively facilitating a process of data collection, structuring, analysis, interpretation, and dissemination; and fourth, if they are using performance measurement results for the primary purposes of performance measurement. This study proposes a diagnostic framework for evaluating the performance measurement practices of public broadcasting which include the qualities of performance measurement and performance management, and develop a structured questionnaire for that purpose. The framework proposed in this study does not serve only as a useful tool for public broadcasting to revise their respective performance measures and performance measurement systems, but it also make their respective performance measurement practices a strategic management tool as well as an operational management one.

QFD를 이용한 품질경영 시스템의 개발모듈에 대한 이행도 평가모형 (Constructing a Performance Evaluation Model of an R&D Module in Quality Management System Using QFD)

  • 류문찬;우성권
    • 품질경영학회지
    • /
    • 제30권2호
    • /
    • pp.1-10
    • /
    • 2002
  • A performance evaluation model of an R&D module in the quality management system for M Company Is constructed using QFD. The company produces telecommunication devices and employs the performance evaluation model based on ISO 9000 family. However, the model has some problems, one of them is that all check items are regarded as equally important Customer requirements are gathered from internal customers and QFD is utilized to obtain weights for each check item.

사업연속성경영시스템(BCMS)이 재난관리 성과와 재난현장 대응에 미치는 영향에 관한 연구 (A Study on the Impact of Business Continuity Management System (BCMS) on Disaster Management Performance and Disaster Site Response)

  • 신재성;정종수
    • 한국재난정보학회 논문집
    • /
    • 제20권2호
    • /
    • pp.430-439
    • /
    • 2024
  • 연구목적: 본 연구의 목적은 사업연속성경영시스템(BCMS) 7개 하위 구성요인이 재난 관리 성과와 재난현장 대응에 미치는 영향을 분석하는 것이다. 연구방법: 선행연구를 통해 가설을 설정하고 통신사업기관 종사자 대상으로 설문조사를 시행한 후 총 327부의 자료를 수집하여 통계적 분석을 통해 가설을 검증하였다. 연구결과: 첫째 사업연속성경영시스템(BCMS)의 리더십, 기획, 지원, 운영, 성과평가는 재난 관리성과에 정(+)의 방향으로 영향을 미치는 것으로 나타났다. 둘째 사업연속성경영시스템의 리더십, 기획, 지원, 운영, 성과평가, 개선은 재난현장 대응에 정의(+)의 방향으로 영향을 미치는 것으로 나타났다. 결론: 사업연속성경영시스템은 재난관리 성과와 재난현장 대응에 전반적으로 유의한 영향을 미치는 것으로 확인되었다. 기업의 재난관리성과와 재난현장 대응력을 높이기 위해서는 사업연속성경영시스템(BCMS)의 구축과 운영이 필요하다.

Measuring Performance in Egyptian Construction Firms Applying Quality Management Systems

  • Abd Elhamid, Manal S.;Ghareeb, Sahar.Sh.
    • Journal of Construction Engineering and Project Management
    • /
    • 제1권2호
    • /
    • pp.18-27
    • /
    • 2011
  • Egyptian construction firms (ECF) started recently to adopt quality management system (QMS) as a way to develop and improve their performance as previous studies have shown. However, considering all the firm's aspects in a competitive way is a crucial process for the ECF's culture. This research is trying to indicate the role of the QMS implementation in measuring performance (MP) through developing a model for measuring performance at the organizational level, and to explore its impact on the organizations that adopt QMS. This model is based on specific elements and their related indicators which have been derived from national approaches and models of MP. This model determines the performance level (PL) of the organization that is measured by means of a point system. Weights of the elements in the point system considered both the elements' importance in the international models and its real practice in the ECFs. This model has been validated using another questionnaire and the majority of surveyed experts agreed that the proposed model can be applied effectively.

연구원 만족도 분석을 통한 연구개발 관리제도의 개선 - 산업계 연구기관을 중심으로 - (Improving R&D Management System through Researchers′ Satisfaction Analysis, with Special Reference to Industrial R&D Institutes)

  • 김계수;이민형
    • 기술혁신학회지
    • /
    • 제1권3호
    • /
    • pp.299-312
    • /
    • 1998
  • This paper explores the possibility of improving R&D management system through researchers' satisfaction analysis. The relationship between job satisfaction and performance has traditionally been one of the engaging topics in organization psychology. However, the research results of the past showed the relatively low level of correlation between satisfaction and performance at the individual level. In contrast to these past research results, recent research results on this relationship at the organizational level revealed the higher correlation between these two factors, The present study extends this 'satisfaction and performance' hypothesis to the development and improvement of R&D management system. That is, we used the results of researchers' satisfaction analysis to devise appropriate criteria for the design and implementation of more effective R&D management systems. This paper seeks to show that we can make fruitful use of researchers' satisfaction analysis in order to choose a more effective one among alternative R&D management systems.

  • PDF

건설기술용역 실적 관리 프로세스 시스템 개발에 대한 연구 (A Research on the Development of Management Process System of Public Ordering Service Results and Estimation)

  • 이규성;이한규;김남곤
    • 한국건축시공학회:학술대회논문집
    • /
    • 한국건축시공학회 2014년도 춘계 학술논문 발표대회
    • /
    • pp.168-169
    • /
    • 2014
  • Construction Technology Service is currently hardly managed due to failure to offer standard management system of service performance, company performance, and business evaluation in every Ordering Agencies. After Construction Technology Promotion Act is enforced in May 2014, Ordering Agency obligates them to report to Minister of Land and Transportation within 10 days upon contract/ amendment/ completion. In 2013, in advance to enforcement of this law, performance management system for construction technology service was developed for a test run. However this system only applies to main contractors while management and operation of subcontractors are unavailable that causes problems on connection and integration with Experience Management Trustee. Therefore, this research will establish systematic foundation that enables real-time information of service performance and evaluation of subcontractors to result standardization of performance and evaluation for public ordered services.

  • PDF

국방품질경영시스템이 기업성과에 미치는 영향에 관한 실증적 연구 (An Empirical Study on the Influence of Business Performance by the Defense Quality Management System)

  • 노재용;이상복
    • 품질경영학회지
    • /
    • 제39권3호
    • /
    • pp.444-460
    • /
    • 2011
  • We study on the Influence of Business Performance by the Defense Quality Management System(DQMS). In this paper, we establish the 7 hypothesis which is as following that Motivation of DQMS certificate and CEO leadership of DQMS certificate will affect the DQMS, DQMS will affect on Quality performance and Customer performance, Quality performance will affect on Customer performance, each of Quality performance and Customer performance will affect Business Performance. By empirical study, we prove all hypothesis is accepted. We hope this result to improve performance and DQMS of corporate which try to take DQMS certificate.

KDD에 기반한 경영성과 분석 시스템 구현 (Implementation of Management performance Analysis System with KDD)

  • 안동규;조성훈
    • 한국디지털정책학회:학술대회논문집
    • /
    • 한국디지털정책학회 2004년도 춘계학술대회
    • /
    • pp.575-592
    • /
    • 2004
  • In modern dynamic management environment, there is growing recognition that? information & knowledge management systems are essential for CEO's efficient/effective decision making. As a key component to cope with this current, we suggest the management performance analysis syystem based on Knowledge Discovery in Database (KDD). The system measures management performance that is considered with both VA(Value- Added), which represents stakeholder's point of view and EVA(Economic Value-Added), which represents shareholder's point of view. The relation ship between management performance and some 80 financial ratios is analyzed, and then important financial ratios are drawn out. In analyzing the relationship, we applied KDD process which includes such as multidimensional cube, OLAP(On-Line Analytic Process), data mining and AHP(Analytic Hierarchy Process). To demonstrate the performance of the system, we conducted a case study using financial data over the 16-years from 1981 to 1996 of Korean automobile industry which is taken from database of KISF AS(Korea Investors Services Financial Analysis System).

  • PDF

MIS 환경에서의 중소기업형 프로젝트 성과관리 시스템 (A Small and Medium Enterprises Sized Project Performance Management System in Management Information System Environment)

  • 김석훈;정진영;안우영
    • 한국항행학회논문지
    • /
    • 제13권6호
    • /
    • pp.964-970
    • /
    • 2009
  • 본 논문에서는 기업의 경영목표에 따른 실행계획 수립을 통하여 프로젝트별 진척도와 달성도를 성과관리와 연계하여 효율적으로 관리 할 수 있는 프로젝트 관리 시스템을 개발하였다. 목표관리 기반의 중소기업형 고도화 프로젝트 성과관리시스템은 기업의 전략적 프로젝트 관리 및 체계적 성과관리를 위한 통합 및 개별 적용이 가능하도록 구현하였다. 기업 조직의 전략 수행을 체계적으로 관리할 수 있도록 투명한 목표관리, 다면평가, 인사고과가 반영된 통합 관리 시스템을 구현하여 단위조직간의 세부적 성과지표에 대한 책임과 권한을 부여하여 업무를 구체화 할 수 있는 장점이 있다.

  • PDF