• Title/Summary/Keyword: Operation Environment Satisfaction

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An Empirical Study on Quality Management of Ship Inspection Sector and Satisfaction of Inspection Service (선박검사부문의 품질경영과 검사서비스의 만족도에 관한 실증연구)

  • 노창균
    • Journal of the Korean Society of Marine Environment & Safety
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    • v.7 no.3
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    • pp.117-127
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    • 2001
  • On this research, recognizing that ship inspection is closely related in improving ship safety', the importance of active quality managements of ship inspection has been notified. This paper aims to explore effective ways to improve inspection service and develop customer-centered inspection administration, by carrying out a case study on K Company. The methods applied for this research project are as follows, 1) sector-based examination of the existence of the ISO 9001 system; 2) evaluation of the operation of the system; 3) conduction of a survey questionnaire with the participation of all staff and inspection companies to analyze customer satisfaction of their inspection service, and 4) statistical analysis of the data collected from the survey questionnaire.

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A Study on Activation methods of Traditional Market in Jinju City -Focused on Joongang and Seobu Market- (진주시 전통시장 개선방안 연구 -중앙시장과 서부시장을 중심으로-)

  • Kang, Seok-Jin
    • Journal of the Korean Institute of Rural Architecture
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    • v.17 no.1
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    • pp.1-8
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    • 2015
  • The purpose of this study is to consider activation methods of traditional markets in Jinju city through questionnaire and field survey. Research framework is summarized into two categories: physical environment and operation program. The results are as follows: 1) the gross profit on sales has been decreased continuously and the main causes of that have been recognized as insufficiency of parking lots and convenient facilities and deterioration of environment in spite of facilities modernization project; 2) consumers visited a traditional market because of proper price and reliance on goods, etc. However, they were not satisfied with the physical environment such as parking lots and resting spaces and the operation program such as cultural event and performance. In conclusion it was thought that activation methods of traditional market would be related to the improvement plan in the physical aspect such as parking lots, walkway, convenient and crime prevention facilities and in the operation program aspect such as cultural event, marketing, management consulting, information infrastructure, and delivery system.

An Importance and Satisfaction Analysis of Selection Attribute by Rural Theme Park Customers - A Case Study on Anseong Farm Land - (농촌테마공원 이용객의 선택속성에 대한 중요도와 만족도 분석 - 안성팜랜드를 중심으로 -)

  • Bae, Yoon-Kie;Kim, Na-Young;Jeon, In-Cheol;Kim, Yong-Geun
    • Journal of Korean Society of Rural Planning
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    • v.19 no.2
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    • pp.1-10
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    • 2013
  • This study is intended to examine the perception of importance-satisfaction in selective properties of rural theme park with the users and to suggest operation method and implications for rural theme parks which are being built on a nation-wide basis. The study results are as follows: First, the results from the analysis on importance-satisfaction in the selective properties showed that both attractiveness of natural landscape and excellence of surrounding environment are high. Second, the t-test with matched samples for importance-satisfaction showed that there were significant statistical differences in all items, and the users rated satisfaction lower than the importance. Third, IPA results showed that the items such as diversity of festival event, accessibility and convenience of public transportation, appropriateness of expense and kindness in service appeared in the 2nd quadrant 'direction of concentrated efforts'Therefore, this study was able to identify the perception of importance-satisfaction among the users of rural theme parks. The study findings suggest that it is necessary to preserve surrounding natural environment, ensure appropriate pricing, introduce events and increase service level in constructing and operating rural theme parks.

A Survey Study on Online Learning Quality Satisfaction in Dental Hygiene Students (치위생(학)과 학생의 온라인 수업 질에 대한 만족도 조사 연구)

  • Shim, Hyun-Ju;Lee, Sun-Hee
    • Journal of Convergence for Information Technology
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    • v.11 no.5
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    • pp.176-189
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    • 2021
  • This study was aimed to grasp online learning quality satisfaction in Dental Hygiene students. A survey was conducted targeting finally 228 dental hygiene students at a university in Gangwon Province from February 3, 2021 to February 17. As a result of analysis, the online class satisfaction by good instruction component was lower overall than importance. The learning environment satisfaction was lower than its importance. A difference between importance and satisfaction with online learning by detailed good instruction component showed a relatively big difference in systematic class, online learning environment, ability to convey the class contents. The need for online learning content was high in teaching material and VOD. The class operation type satisfaction was high in a non-real time class. Accordingly, a continuous effort is conceivably necessary for improving quality given the teaching-design establishment of online learning.

A Study on the Body Welding Operation Scheduling Considering the Assembly Line's Input Sequence in Construction Equipment Manufacturing (건설기계 조립 라인 투입 순서를 고려한 제관 공정 생산 스케줄링에 관한 연구)

  • Kim, Ki-Dong;Choi, Ho-Sik
    • Journal of Industrial Technology
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    • v.27 no.A
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    • pp.69-76
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    • 2007
  • The body of an excavator, one sort of the construction equipment, consists of mainframe part, track frame part, boom part and arm part. The all parts are manufactured in the body welding operation. The scheduling in the body welding operation of a construction equipment manufacturing is to take all the various constraints into consideration. The offset time, due date, daily capacity of operations, daily jig's capacity, precedence relation, outsourcing, alternative resource and all of the shop floor environment should be considered. An APS(Advanced Planning & Scheduling) system is a proper and efficient system in such circumstance. In this paper, we present an APS system, the optimal scheduling system for the construction equipment manufacturing specifically for the body welding operation, using ILOG Solver/Scheduler. ILOG Solver/Scheduler is a general purposed commercial software which supports to find a feasible or optimal solution using object oriented technique and constraints satisfaction programming, given constraints and objectives.

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A Study on the Development of a Scale Measuring Life Satisfaction of After-School Child Care (아동의 방과후 보육 생활 만족도 척도 개발 연구)

  • Shin, Hye-Kyong;Suh, Young-Sook
    • Korean Journal of Child Studies
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    • v.31 no.1
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    • pp.101-111
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    • 2010
  • The purpose of this study was to develop a scale to measure the life satisfaction of after-school classes. For this purpose, utilizing the theoretical background and the findings of previous studies, 147 questions from eight factors were selected for the 1st draft and 67 questions were selected for the 2nd draft by reviewing the validity of the contents after consulting with eleven professionals. A preparatory survey and factor analysis was then conducted using 291 people and a total of 32 questions were extracted from four sub-factors. Exploratory factor analysis by principal component analysis was conducted and orthogonal rotation was conducted by means of the VARIMAX method. The reliability of the class environment, operation management, program and teacher relationship sector were found to be very high. It is suggested that this study can be of great benefit in developing a child-centered scale and it's reliability was also found to be high.

A Study on the Job Satisfaction of Bakery, Pastry Business Employee (For Window Bakery System in Seoul) (제과제빵 종사원의 직무만족도에 관한 실증적 연구 (서울시내 Window Bakery 중심으로))

  • 이명호;김동섭
    • Culinary science and hospitality research
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    • v.7 no.3
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    • pp.129-144
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    • 2001
  • Bakery, Pastry Industry Changed to a two poles after I.M.F. Management style could classicfy a bakery, pastry filelds by Franchise, Instore, mass production Bakery etc. Among them, the window bakery system have a problems for operation. That system was confronted by An Emergenuy situation for supply with man power. This positive analysis was under the influence of many factory. for instance : Remuneration, Job satisfaction, employee benefit and service programs, Environment of work room. The purpose of this study for the directions to improve the conditions. In conclusion, Employee and employer have control of internal satisfaction and efficient operating for horizontal.

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Analysis of PMIS Users Satisfaction and Loyalty Using Structural Equation Model

  • Kim, Min-Cheol;Lee, Hyung-Il;Cho, Sang-Ho;Kim, Ju-Hyung
    • Architectural research
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    • v.23 no.1
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    • pp.1-10
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    • 2021
  • Project management information systems (PMIS) have been implemented to support cooperation among the participants of construction projects. Unlike other information systems used by members from an organization with similar culture and business environment, the PMIS are members from one-off fragmented project organization with diverse professional background. Successful operation is significantly affected by the tendencies of client's side and individual awareness of participants. In this regard, it is imperative to evaluate the success of the system based on the individual characteristics of PMIS users. Thus, this study proposes a method for determining the system success by analyzing the extent of the effects of system factors such as System Quality, Information Quality, and Service Quality and individual factors such as a user's IT application ability, Extrinsic Motivation to achieve User Satisfaction, and loyalty. Accordingly, a structural equation model (SEM), an effective tool to examine of the comprehensive structure of a causal relationship, is applied for analysis because the internal awareness of individuals is established as a variable.

A Study on Operation Strategy by Multi-variate Regression of Deagu Arboretum Visitor's Satisfaction (대구수목원 이용객 만족모델을 통한 운영 방안 연구)

  • Kang, Kee-Rae
    • Journal of Korean Society of Forest Science
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    • v.101 no.1
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    • pp.36-45
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    • 2012
  • Education on the environment and plants offered by arboretum for today's people not only contribute to foster a better natural environment in urban region but also provide visitors with decent refreshment environment and beyond. In the study, the author undertook the observation on usage behavior and satisfaction model of arboretum visitors expect and investigated the facilities and programs to be offered by arboretum in order to propose the opinion regarding the service. For observation size of variables in a multiple regression analysis of variables is influencing satisfaction rankings walks the line of flow, the educational effect on the environment, cleanliness of the facility, visits pay, natural beauty, diversity of trees, accessibility and friendliness of staff, expansion of facilities in the arboretum and appeared as a complement. In case of visitor attribute, the residents living near the facility showed the highest visit frequency of more than 5 times, especially as part of taking a walk. This proves that the visit to arboretum is considered as part of everyday life, and thus a new program and walk path as well as movement route are needed to be developed for the visitors. In the question relating to the facilities and operation programs in Daegu Arboretum, particularly the requests by visitors, they responded that the establishment of cultural event, beautiful natural scenery, refreshment and convenience facilities is the most critical issue. In addition, the management on withered trees and bare lands is an urgent issue as well. In this sense, the Operation and Management Strategies based upon the visitor behaviors and model of satisfaction are needed to deal with the adoption of diverse events and festivals joined by local residents, ombudsman program, environmental program development for students and teachers within the region, negligent bare lands and withered tree replacement, and cafeteria facility improvement and supplement as well as the bench marking of other facilities than arboretums located in other regions. These items are thought to be sufficiently dealt with by Daegu Arboretum having no more external resources. It is recognized that the visitor satisfaction begins from a minor thing, and a small difference determines a great satisfaction, and thus the software approach rather than hardware one is in need.

Academic Stress, Self-directed Learning Ability, Learning Satisfaction of Nursing Students Exposed to Blended Learning (블렌디드 러닝을 경험한 간호대학생의 학업스트레스, 자기주도적 학습능력 및 학습만족도)

  • Park, Eui-Jeung;Jeong, Gyeong-Sun
    • Journal of The Korean Society of Integrative Medicine
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    • v.10 no.2
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    • pp.145-153
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    • 2022
  • Purpose : This study aimed to investigate the effects of blended learning on learning satisfaction in nursing students. Methods : This study was conducted with 160 current nursing students in the department of nursing at K university located in city B. All students included in the study understood the purpose of the study and provided informed consent to participate. Data were collected between May 3 and July 9, 2021 and analyzed using SPSS/WIN 22.0. The frequency, percentage, mean, and standard deviation were created, and t-test, ANOVA, and Scheffé test for post hoc analysis were performed. Correlations were analyzed using Pearson's correlation coefficient. The factors influencing learning satisfaction were analyzed using multiple regression. Results : Significant differences were observed for academic stress according to the online classes environmental satisfaction (F=4.10, p=.001), online classes experience (t=4.11, p=.001) and self-directed learning ability according to the grade (F=4.10, p=.001), online classes environmental satisfaction (t=4.11, p=.001). The academic stress of nursing students who experienced blended learning was significantly negatively correlated with self-directed learning ability (r=-.480, p<.001), and learning satisfaction (r=-.236, p<.001). self-directed learning ability showed a significant positive correlation with learning satisfaction (r=.524, p<.001). The regression model for the factors affecting the learning satisfaction of the subjects was statistically significant (F= 3.027, p<.001). The major influential factors of learning satisfaction were grade (𝛽=.154, p=.013), satisfaction with school life (𝛽=.168, p=.032), and satisfaction with non-contact learning environment (𝛽=-.141, p=.028). The explanatory power was 28 %. Conclusion : These results indicate that it is necessary to reduce academic stress and increase self-directed learning ability to enhance learning satisfaction in nursing students through blended learning. In addition, the development and operation of a tailored intervention program is required to help improve learning satisfaction.