• Journal of Information Technology Applications and Management
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• 제25권1호
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• pp.47-66
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• 2018

The development of IT is transforming from the way it has been working face-to-face in performing projects to the online collaboration method using web-based tools. Therefore, various online collaboration tools are being developed and commercialized, including 'Google Docs', which is called the online office. Using these online collaboration tools, users can share documents with other users and collaborate in real time. Therefore, in recent years, companies and educational institutions have been using online collaboration tools to carry out tasks and projects that require collaboration. Various factors can affect the project performance satisfaction through online collaboration tools. In this regard, it is necessary to confirm the factors affecting the satisfaction of the project performance. However, there is not enough empirical research on the satisfaction of the performance through the online collaboration tool. Therefore, this study will investigate the mechanism of project performance satisfaction through online collaboration tool considering the Individual characteristics of the project performing subject, the relationship characteristics between the project members, and the system characteristics of the collaboration tool.

• 산업경영시스템학회지
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• 제33권2호
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• pp.127-132
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• 2010

Recently, the importance of quality control on the online collaboration system is increasing, since it is realized that many participants do not guarantee the quality of online collaboration's output anymore. Hence in this paper, we propose the framework of quality control in order to assure the quality of output from online collaboration system. The proposed framework provides the solution strategies to overcome the challenges of current collaboration systems. To do that, first of all we define the basic process (create, initiate, discuss, complete) of the online collaboration system based on wiki-based system or open source project, and then we find the challenges in each online collaboration process, and propose the effective strategy to overcome these challenges with reference cases including Wikipedia, OSS project, etc.

• 한국컴퓨터정보학회논문지
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• 제21권7호
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• pp.77-83
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• 2016

This study aims to examine the effects of communication, mindfulness, and self-efficacy on the performance of online collaboration. The survey method was used for this study, and data from a total of 80 university students were used for the analysis. And structural equation model was used to analyze the data. The results of this empirical study is summarized as followings. First, communication and mindfulness have positive effect on self-efficacy. Second, communication do not have a direct effect on online collaboration performance but self-efficacy mediates the communication effect. Third, mindfulness do not have a direct effect on online collaboration performance but self-efficacy mediates the mindfulness effect. In this study, we suggested the importance of self-efficacy in building the performance of online collaboration.

• 품질경영학회지
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• 제50권3호
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• pp.571-591
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• 2022

Purpose: The purpose of this study is to examine the factors affecting the intention to use online collaboration tools for non-face-to-face educational environment in the perspective of the learners. Methods: For empirical analysis, the survey of this study was administered with data that were limited to experienced learners using online collaboration tools such as Google Docs, Allo, Padlet, and Slido in online education environments such as Zoom, Webex, MS Teams, etc. and valid 400 data were analyzed by SPSS(ver 22.0) and R(ver 4.1.0) program package. Results: The results of empirical analysis showed that performance expectancy were found to have an effect on reliability of system quality, empathy of service quality, playfulness and informativity of content quality among the characteristics of online collaboration tools. On the other hand, it was found that the security of system quality, responsiveness of service quality, and extroversion of user personality characteristics did not affect. It was analyzed that playfulness had the greatest positive effect, followed by informativity, empathy, and reliability. Among the characteristics of online collaboration tools, it was found that the reliability and security of system quality and informativity of content quality had an effect on the effort expectancy. It was analyzed that informativity has the greatest influence, followed by security and reliability. Conclusion: This study is meaningful in that it examines the perspectives of users and learners, who can be said to be the end customers of online collaboration tools. Based on the results of this study, it is expected that not only platform operators that provide online collaborative tools, but also providers that use online collaboration tools will have a significant impact on the development of edutech and infrastructure in the educational environment.

• 스마트미디어저널
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• 제12권11호
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• pp.198-210
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• 2023

COVID-19 이후 재택근무가 증가하면서 조직의 협업 방식이 온라인 화이트보드 툴을 활용하여 비대면으로 이루어지고 있다. 온라인 화이트보드 툴을 활용한 온라인 협업 수렴과정의 문제점을 파악하기 위해, 온·오프라인 협업을 비교하는 관찰연구와 포커스 그룹 인터뷰를 진행하였다. 그리고 발견한 문제점을 확인하는 설문을 진행하고, 해결 아이디어를 제안하였다. 또한 심층 인터뷰를 통해, 제안된 아이디어의 문제 해결 가능성을 검증하였다. 온라인 화이트보드 툴을 활용한 비대면 협업의 수렴과정은 '정보량 과다', '시점 이동의 어려움', '퍼실리테이터 역할 수행'의 문제점이 있었다. 위 문제점들을 해결하기 위하여 협업 과정의 단계별 분류와 내비게이터의 제공, 퍼실리테이터 요청사항 시스템 창 아이디어를 제안하였다. 본 논문은 온·오프라인 협업의 장점과 문제점 분석을 통하여 온라인 협업 과정 중 의사결정과 직결되는 수렴과정을 효과적으로 도울 수 있는 아이디어를 제안하였다는 것에 의의가 있다.

• Asia pacific journal of information systems
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• 제30권3호
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• pp.497-512
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• 2020

Anonymity is one of the key factors that influence communication and the work behaviours of people. It is even more evident in an online community where the role of anonymity can be akin to a double-edged sword: it can increase participation while at the same time having detrimental effects due to irresponsible and disruptive behaviour. Most studies on anonymous participation in groups or communities have reported this ambivalent view of anonymity: positive or negative. Furthermore, the effects of anonymous participation may be different in a dynamic sense because the task characteristics of participation can vary across time. In this study, we hypothesise that the effects of anonymity in online collaboration differ across the stages of collaboration. We analysed 2,978 featured articles on the English-language Wikipedia website and investigated the contributions of anonymous participants. While the contributions of anonymous participants were negative to collaboration efficiency as a whole, the negative effect of anonymous participants was stronger in the earlier stage than the later stage of collaboration. These findings indicate that the effect of anonymity has two sides in terms of collaboration efficiency in the same collaborative environment.

• International Journal of Contents
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• 제15권4호
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• pp.89-96
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• 2019

This study examines the impact of online collaborative English language learning to enhance learner motivation and classroom engagement in university English instruction. The role of learner motivation and classroom engagement has gained much attention under the premises of current constructivist framework of English as a foreign language education. To promote learner motivation and classroom interaction in English instruction, participants in this study engaged in integrative English learning activities through online group collaboration and peer-tutoring. They exchanged productive peer response and shared their learning experiences throughout the integrative English learning activities. Digital technology played an integral role in motivating the learning process of the participants. Data for this study were gathered through an online questionnaire survey and semi-structured interviews. The data were analyzed based on the ARCS motivational model of instructional design to identify the motivational aspects of integrative English learning activities. This study reveals that participants of this study regarded online collaborative English learning activities as the positive and motivating learning experience. The online collaborative English reading instruction had positive effect on improving EFL university students' learning performance. Participants of this study also identified affective and metacognitive benefits of online collaborative EFL learning activities for learner motivation and classroom engagement. This study reveals that the social networking platform in online group collaboration played a crucial role for the participants in understanding the integration of online group collaboration as the positive and effective language learning strategy. This study may have implications in suggesting the effective instructional design for promoting learner motivation and classroom interaction in EFL education.

• 한국콘텐츠학회논문지
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• 제20권12호
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• pp.498-518
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• 2020

본 연구에서는 조직 내부커뮤니케이션이 협업성과와 조직효과성과에 미치는 관계 및 온라인협업도구의 조절효과를 파악하고자 하였다. 분석결과, 정보교환과 대인관계는 정보공유에, 정보교환, 의사소통, 대인관계는 협업문화 및 업무성과에 유의한 영향을 미쳤다. 협업성과요인은 모두 직무만족에, 업무성과는 조직몰입에 영향을 미쳤다. 둘째, 정보교환과 대인관계는 모든 협업성과 요인을 통해, 의사소통은 협업문화, 업무성과 요인을 통해 직무만족에 영향을 미쳤다. 또한 정보교환, 의사소통, 대인관계는 협업문화와 업무성과를 통해 조직몰입에 영향을 미쳤다. 또한 온라인협업도구는 대인관계와 정보공유, 상호협력과 협업문화, 정보교환과 업무성과, 업무성과와 직무만족 사이에서 조절효과가 나타났다. 이러한 결과는 조직내내부 커뮤니케이션 구성요인을 고려한 온라인 커뮤니케이션 협업도구를 구축 및 활용에 하나의 시사점을 제시할 수 있을 것으로 보인다.

• 한국정보통신학회논문지
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• 제19권10호
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• pp.2429-2440
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• 2015

본 논문에서는 국내 연구ㆍ교육기관들의 협업 생태계 구축 및 협업 활성화를 위한 통합협업 인프라를 소개한다. 통합협업 인프라는 국내 연구ㆍ교육기관, 관련 상용 서비스 업체들이 참여하고 이들의 협력 증진을 위한 다양한 협업 지원 시스템과 서비스를 포함한다. 특히 제안한 통합협업 인프라는 ID 페더레이션 기술을 기반으로, 협업 참여 기관들의 연구자원 공유를 위한 사용자 인증 프레임워크를 제시함으로써 협업의 효율성을 제고한다. 본 논문은 국가과학기술연구망에 구축한 통합협업 인프라에 대해 기술하고 제안된 프레임워크의 동작 방식을 검증한다.

• 한국정보시스템학회지:정보시스템연구
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• 제32권2호
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• pp.153-176
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• 2023

Purpose As non-face-to-face work environments become common due to COVID-19, interest in online collaboration tools that can communicate smoothly without time and space limitations is continuously increasing. Most of the prior studies are about the introduction, use intention, and satisfaction of cloud computing-based collaboration tools, and studies on the effects of collaboration tools on work-life balance and quality of life are somewhat lacking. Therefore, in this study, the characteristics of cloud computing-based collaboration tools were derived, and the effect on job satisfaction during work and job stress outside of working hours was confirmed. Design/methodology/approach This study applied the S-O-R framework and conducted an online survey of office workers who used cloud computing-based collaboration tools for more than three months. Hypotheses were tested using structural equations. Findings As a result of the analysis, among the characteristics of collaboration tools, stability, usefulness, and interoperability had higher job satisfaction as more stimuli were applied. In addition, the higher the job satisfaction during work, the higher the job performance, work-life balance, and quality of life.