Journal of Korean Society of Industrial and Systems Engineering (산업경영시스템학회지)

Society of Korea Industrial and System Engineering (한국산업경영시스템학회)
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The Quality Control System on Online Collaboration System

온라인 협업 시스템의 품질 관리 체계에 대한 연구

  • Ko, Sung-Seok (Department of Industrial Engineering, Konkuk University) ;
  • Cho, Mi-Yeon (Department of Industrial Engineering, Konkuk University)
  • 고성석 (건국대학교 산업공학과) ;
  • 조미연 (건국대학교 산업공학과)
  • Received : 2010.03.24
  • Accepted : 2010.04.06
  • Published : 2010.06.30
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Abstract

Recently, the importance of quality control on the online collaboration system is increasing, since it is realized that many participants do not guarantee the quality of online collaboration's output anymore. Hence in this paper, we propose the framework of quality control in order to assure the quality of output from online collaboration system. The proposed framework provides the solution strategies to overcome the challenges of current collaboration systems. To do that, first of all we define the basic process (create, initiate, discuss, complete) of the online collaboration system based on wiki-based system or open source project, and then we find the challenges in each online collaboration process, and propose the effective strategy to overcome these challenges with reference cases including Wikipedia, OSS project, etc.

Keywords

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