• Journal of Distribution Science
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• v.13 no.10
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• pp.101-108
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• 2015

Purpose - The convenience store business sector in South Korea has contributed to economic growth and job creation, and the growth potential of this market segment remains very high. In addition, service value is a more important factor than price in determining purchase intention. Research in the convenience store market is relatively very low compared to other retail sectors. In particular, research on service quality for the convenience of retailers who examine and analyze customer behavior and service quality factors used in the convenience store side of the situation is very inadequate. We have investigated the relationship of store service quality, service satisfaction, and store loyalty. In addition, we have examined the way service value moderates the relationship among these variables. Research design, data, and methodology - The questionnaire was developed using modified and supplementary questions based on the KD-SQS and RSQS models. The study suggested a theoretical model composed of 15 hypotheses on the relations between theoretic variables, and surveys conducted with consumers in discount stores in the Seoul and Gyunggi Metropolitan area in order to verify the hypotheses. We used the SPSS/PC statistical packages to analyze the results. The number of surveys used was 227. Moreover, a structural equating model was also used to analyze the reliability and validity of the composing elements and to verify the suggested hypotheses. Results - The overall results of this study are as follows. First, all service quality elements have a significant effect on service satisfaction. Second, all service quality elements have a significant effect on store loyalty. Third, service satisfaction has a significant effect on store loyalty. Finally, when the participants were divided into high and low service value the results of the multiple regression analyses showed that only the relationship between policy of service quality and satisfaction, and human interaction and policy of service quality and loyalty were significant. The implications are discussed based on the findings of the study. Conclusions - First, through direct hypotheses testing, we confirmed that the convenience service quality positively impacts the service satisfaction and loyalty of buyers. In particular, the reliability, origin benefit, and promotion were found to have more influence on satisfaction and loyalty of consumers of a convenience store. Further, for the service quality of the convenience for the consumer loyalty, greater human interaction was a high-value and statistically significantly higher than the degree of improvement in consumer loyalty. This underscores the importance of education and human services management of employees working in a convenience store. In particular, frequent changes in personnel generate results that negatively impact loyalty with customers. These results may lead to a serious problem in the economics of the store. Therefore, it should enhance the value of services through the establishment of training and compensation for employees. In addition, a certain educational level is required as well as a basis for compensation and retention.

• Journal of Distribution Science
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• v.11 no.10
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• pp.5-15
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• 2013

Purpose - With the increase in fervor to purchase luxury brands, new social problems have arisen, such as excessive preoccupation with luxury brands and high preference for forged luxury goods. Therefore, the issues related to luxury brands, termed "Luxury Syndrome," have emerged as an area of great interest for researchers and practitioners. However, previous studies neglect to categorize this preference for luxury brands. Therefore, this study aims to identify the different purchasing behaviors of consumers using the types of luxury brands preferences as parameters. Research design, data, and methodology - This study arranges a causal relationship model assuming that purchase behaviors positively (+) affect typified preference for luxury brands and purchase intentions. We administered a questionnaire survey to the purchasers who bought luxury brands from department stores to secure additional data necessary to verify the hypotheses in this study. We then processed the data using SPSS 19.0. We further analyzed the basic data using frequency and descriptive statistical analysis, and verified the measurement tools through feasibility and reliability analyses. Moreover, this study uses multiple regression analysis to verify the hypotheses. Further, this study tests the path effect between luxury brand purchase attitude and purchase behavior, with non-intrinsic preference and intrinsic preference as the mediating variables. Results - Based on the results, the impact of tendencies of conspicuous consumption and self-monitoring on non-intrinsic preference was significantly positive (+), while the impact of tendencies of pursuit of a reference group, conspicuous consumption, and self-monitoring on intrinsic preference and purchase intentions was significantly positive (+). Further, non-intrinsic and intrinsic preferences positively (+) influence purchase intentions and the impact of non-intrinsic preference took an absolute portion. However, the tendency of dependence on brands negatively (-) impacts purchase intentions. The results showed that self-monitoring and conspicuous consumption tendencies have greater effect on purchase intention, which is mediated by non-intrinsic preference. In contrast, reference group following tendency has a greater effect on purchase intention, which is mediated by intrinsic preference. Conclusions - Based on the results, the study verifies that the consumption of luxury brands in Korea has not yet entered the settling period. The tendency for conspicuous consumption and the tendency for pursuit of the reference group were relatively important aspects for the consumers who prefer luxury brands non-intrinsically and intrinsically, respectively. Especially, it was found that the purchase intentions for forged brands originate from the tendency to depend on brands. Based on these findings, this study suggests the measures to develop and mature the luxury brands market, and reinforce marketing performance at the three levels, that is, government, distributors, and manufacturers. The luxury brands manufacturers should devote themselves to the production and design of products to catch the attention of mature consumers of luxury brands. The luxury brands distributors should then raise the level of Customer Relationship Management (CRM) for opinion leaders. Finally, the Government should prepare effective policies for the development of luxury brands and provide a variety of economic support.

• Korean Journal of Ecology and Environment
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• v.44 no.2
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• pp.103-112
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• 2011

Aquatic contamination by organic pollutants has been a suspected reason for rapid decrease of amphibian populations whose embryonic and larval stages are in an aquatic environment. Amphibian embryos can be a useful model to study the ecoctoxicologial impacts of aquatic pollutants. The obtained toxicological data are useful references for the management of aquatic pollutants in public health because amphibia share many developmental events with terrestrial vertebrates including humans. Safety guidelines for the toxicological effects of aquatic contaminants of chemicals identified as hazardous should be addressed at multiple endpoints. Alkylphenols have been widely-used in agricultural, industrial, and household activities; they contaminate and can persist in aquatic environments. Exposure to alkylphenols results in endocrine disruption in aquatic animals. In this review, we summarize the developmental toxicities of alkylphenols in amphibian embryos and larva according to the exposure route, chemical concentration, duration of exposure, and affected developmental stage together with mechanisms of toxicity and typical patterns of developmental abnormality. The merits of amphibian embryos as a toxicity test model for mid- to long-term exposure to aquatic pollutants are discussed proposed.

• The Journal of the Korea Contents Association
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• v.15 no.11
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• pp.486-500
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• 2015

This study focuses on customer loyalty that explains how firms can maintain long-term relationship with customers, in the internet shopping and mobile shopping contexts. Specifically, this study examines the key determinants of customer loyalty from two perspectives: service quality and shopping value. Concerning service quality, previous studies have long argued that it is a starting point of building customer loyalty. Shopping value is a key variable in capturing consumers' shopping motives. In this study, we consider two types of shopping value: usefulness as utilitarian value and enjoyment as hedonic value. Moreover, this study examines whether the effects of service quality and shopping value on customer loyalty differ depending on internet and mobile shopping groups. To test the proposed hypotheses, we conducted multiple linear regression analysis and chow test with a total of 199 data collected on users who have experience in internet shopping and mobile shopping. The key findings are as follows: First, in the internet shopping group, customer loyalty depends on service quality (responsiveness and empathy) and usefulness, whereas in the mobile shopping, it only depends on enjoyment. Second, the impacts of service quality and shopping value on customer loyalty are different depending on internet shopping and mobile shopping. The results imply that e-tailors should develop differential methods suitable for internet shopping or mobile shopping to enhance customer loyalty.

• Informatization Policy
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• v.27 no.1
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• pp.55-71
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• 2020

Digital accessibility of the middle-aged and elderly has been increasing at a faster pace than other groups such as the handicapped and adolescents. However, studies related to the digital accessibility of middle and older adults are scarce. In order to examine variables affecting accessibility to digital information of the middle-aged and elderly people, this study researches the impacts of sociodemographic, physical and mental health and social activity variables on the accessibility of digital information. We analyzed data of 1,661 people between the ages of 55 and 84 from the 2018 Status Survey on Digital Divide conducted by the National Information Society Agency. The hierarchical multiple regression analysis shows the higher education, economic, and life satisfaction levels are, the higher digital accessibility levels of both male and female are. The result of the analysis also shows that the aged male has a higher accessibility level when he does not live alone; meanwhile, the aged female has higher digital capability as her age is lower, which describes that there are differences between gender. We expect the result of this study to be used as an important reference to understand factors related to digital accessibility level and active intervention for improving digital accessibility of the middle-aged and elderly male and female.

• Journal of Korea Water Resources Association
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• v.42 no.11
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• pp.921-931
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• 2009

For the assessment of climate change impacts for the Byeongseong stream, CGCM 3.1 T63 is selected as future climate information. The projections come from CGCM used to simulate the GHG emission scenario known as A2. Air temperature and precipitation information from the GCM simulations are converted to regional scale data using the statistical downscaling method known as MSPG. Downscaled climate data from GCM are then used as the input data for the SWAT model to generate regional runoff and water quality estimates in the Byeongseong stream. As a result of simple sensitivity analysis, the increase of CO2 concentration leads to increase water yield through reduction of evapotranspiration and increase of soil water. Hydrologic responses to climate change are in phase with precipitation change. Climate change is expected to reduce water yields in the period of 2021-2030. In the period of 2051-2060, stream flow is expected to be reduced in spring season and increased in summer season. While soil losses are also in phase with water yields, nutrient discharges (i.e., total nitrogen) are not always in phase with precipitation change. However, it should be noted that there are a lot of uncertainties in such multiple-step analysis used to convert climate information from GCM-based future climate projections into hydrologic information.

• Ocean and Polar Research
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• v.40 no.1
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• pp.1-13
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• 2018

Previous studies have indicated a great regional difference in Sea Level Rise (SLR) in the Pacific and it has been suggested that this is linked to climate variability over the past two decades. In this study, we seek to identify the possible linkage between regional sea level and Pacific climate variability from altimetry-based sea level data (1993-2012) and further investigate how the Pacific sea level has changed spatially and temporally over the past 60 years from long-term sea level reconstruction data (1953-2008). Based on the same method as Zhang and Church (2012), the Inter-annual Climate Index (ICI) associated with the El $Ni{\tilde{n}}o-Southern$ Oscillation (ENSO) and the Decadal Climate Index (DCI) associated with Pacific Decadal Oscillation (PDO) are defined and then the multiple variable linear regression is used to analyze quantitatively the impact of inter-annual and decadal climate variability on the regional sea levels in the Pacific. During the altimeter period, the ICI that represents ENSO influence on inter-annual time scales strongly impacts in a striking east-west "see-saw mode" on sea levels across the tropical Pacific. On the other hand, the decadal sea level pattern that is linked to the DCI has a broad meridional structure that is roughly symmetric in the equator with its North Pacific expression being similar to the PDO, which largely contributes to a positive SLR trend in the western Pacific and a negative trend in the eastern Pacific over the two most recent decades. Using long-term sea level reconstruction data, we found that the Pacific sea levels have fluctuated in the past over inter-annual and decadal time scales and that strong regional differences are presented. Of particular interest is that the SLR reveals a decadal shift and presents an opposite trend before and after the mid-1980s; i.e., a declining (rising) trend in the western (eastern) Pacific before the mid-1980s, followed by a rising (declining) trend from the mid-1980s onward in the western (eastern) Pacific. This result indicates that the recent SLR patterns revealed from the altimeters have been persistent at least since the mid-1980s.

• Journal of National Security and Military Science
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• s.5
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• pp.241-280
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• 2007

This study examines the relationship of the industry-specific factors that effect innovation of manufacturing technology and the market share within the defense industry. Since the establishment of the basic defense industry framework in 1973, there were numerous interactions of the industry-specific factors of the defense industry structure with the technological innovation and market organization of the defense industry. During last three decades, the domestic defense industry has achieved the considerable level but the framework of the basic system has not developed much in areas of the military science and the defense manufacturing technology. Industry-specific factors were formed in the process and appeared in a variety of behavioral characteristics as subsystems. Currently, there IS a growing trend where the management of defense industry is gradually deteriorating due to limitation of the domestic industry-specific factor (e.g. defense technologies, amount of demand, etc.). If there is a prominent imbalance of the industry-specific factors. it can trigger the potential problem of conflict, lack of cooperation and control, slowing the growth of the manufacturing technology thereby diminishing the market and deteriorating the defense supply/demand relationship. In a research conducted by Joe S. Bain, Bain analyzed the relationship of the traditional industrial organization where industry-specific factor(S) not only impacts the conductor(C). And, conductor(C) influences the shaping of the performance(P) of relationship of the traditional industrial organization. Consequently, the researcher has identified the demand monopoly, barriers to entry, and market competition with comparison of defense industry issues. These defense issues were three industry-specific factors identified, which are 1) The demand monopoly and The entry barriers to new market competition, 2) the industrial technical factor to a production technical competitiveness and a market sharing competitiveness, 3) the probability factor to revolution for military affairs(RMA) and a R&D production. According to baseline with these factors, the following research model is established from the special companies group(Group A), the systematization companies group(Group B), and the general companies group(Group 0. The hypothesis is that if there are more industry-specific factors, then there will be more relationships of defense industry relation statutes. This research is an empirical study on the relationship that the industry specific factors effects the innovation of manufacturing technology and the shaping of the market in the defense industry. Moreover, the existing models to evaluate the industry specific factors of the defense industry IS much to be desired with the controlled statistical analysis of the result. It is vital to study on current situation with suggesting alternative strategy to the efficient strategy. The descriptive analysis approach analysis is conducted with SPSSWIN to conduct reliability test, factor analysis, correlation analysis, cross-tabulation analysis, one-way ANOVA, and multiple regression analysis. However, there were some limitations of the survey such as the rigidity of concept about the technical factors and various market management factors. The wishes is that the decision-maker could be utilized these defence industrial factors to formulate efficient defence policy and strategy in the future.

• Journal of Digital Convergence
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• v.18 no.9
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• pp.441-451
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• 2020

The study was conducted with the aim of identifying the impact of competition anxiety on dance immersion and performance in high school students majoring in dance. As of 2020, online surveys were conducted on students majoring in dance at high schools in Seoul and the metropolitan area. A total of 222 people's data were processed by applying t-test, one-way variable analysis, correlation and multiple regression analysis through SPS 18.0 for Windows, resulting in the following conclusions. First, male students were more confident in their condition than female students, and students who recognized that their family's economic power was in the middle class were more aware. In addition, it was found that the group perceived that economic power was at the top of the list was higher than the median. Second, cognitive anxiety and self-confidence have been shown to have a static effect on immersion into dance. Third, cognitive anxiety and self-confidence have been shown to have a static effect on the achievement of uselessness. Fourth, immersion in dance appeared to be a powerful parameter related to competition anxiety and achievement of dance. To sum up the above conclusions, competition among high school students majoring in dance has been shown to increase their performance by immersing themselves in dance, but further studies of these psychological variables are expected to have side effects.

• Journal of Families and Better Life
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• v.21 no.2
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• pp.1-18
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• 2003

In recent years, Korean society has witnessed an increased interest in the observance of everyday life proprieties, building healthy families, and psychological well-being of family members. The main purpose of this research was to examine the relationships among the practice of everyday life proprieties, dynamics of family systems, and psychological well-being of Korean married couples. A self-report Questionnaire was used to collect data from married couples with a child over four-years-old who are currently residing in Seoul. 513 couples(1026 individuals) were used for the final data analysis. Statistical analyses were conducted using frequencies, percentages, means, standard deviations, Cronbach'α, Pearson correlation, paired t-test, factor analysis, and multiple regression. The findings of this study are as follows: First, the level of the practice of everyday life propriety was relatively high in both husbands and wives, and no significant gender difference was found in the level. Yet, there were some statistically significant differences in certain sub-dimensions. Wives showed a higher degree of performance in public decorum and social etiquette, whereas husbands exhibited a higher degree of performance in family decorum and communication manners. The family systems were highly dynamic, according to both husbands and wives, and there was no difference between husbands and wives. As for the sub-dimensions, the extent of communication was found to be higher among husbands than among wives. Psychological well-being was again relatively high for both husbands and wives, with husbands significantly higher than wives. Second, the findings indicate that the causal model did fit the data well, and that a myriad of background variables had direct and indirect impacts on psychological well-being, and these relationships were mediated by several variables in the sub-dimension of proprieties observance, family adaptability, and the degree of communication. The implication is that the practice of life propriety, an intervening variable, is crucial in improving psychological well-being of married couples. The findings of this research demonstrate that there are significant causal relationships among the practice of everyday life propriety, family systems dynamics, and psychological well-being. In addition, the observance of proprieties is shown to be a concept that can be used as an important predictor in the area of family resource management. Further research is needed to expand its focus on the practice of proprieties in the family resource management. More concrete and specialized family life education programs should be developed to help build healthy families. Lastly, the results indicate that proprieties education needs to be incorporated in family policies in order to promote the quality of family life.