• 보건행정학회지
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• 제33권3호
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• pp.295-310
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• 2023

Background: The long-term care (LTC) group has higher rates of chronic disease and disability registration compared to the general older people population. There is a need to provide integrated medical services and care for LTC group. Consequently, this study aimed to identify medical usage patterns based on the ratings of LTC and the characteristics of benefits usage in the LTC group. Methods: This study employed the National Health Insurance Service Database to analyze the effects of demographic and LTC-related characteristics on medical usage from 2015 to 2019 using a repeated measures analysis. A longitudinal logit model was applied to binary data, while a linear mixed model was utilized for continuous data. Results: In the case of LTC ratings, a positive correlation was observed with overall medical usage. In terms of LTC benefit usage characteristics, a higher overall level of medical usage was found in the group using home care benefits. Detailed analysis by medical institution classification revealed a maintained correlation between care ratings and the volume of medical usage. However, medical usage by classification varied based on the characteristics of LTC benefit usage. Conclusion: This study identified a complex interaction between LTC characteristics and medical usage. Predicting the requisite medical services based on the LTC rating presented a challenge. Consequently, it becomes essential for the LTC group to continuously monitor medical and care needs, even after admission into the LTC system. To facilitate this, it is crucial to devise an LTC rating system that accurately reflects medical needs and to broaden the implementation of integrated medical-care policies.

• Safety and Health at Work
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• 제14권4호
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• pp.368-374
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• 2023

Background: Recognizing that access to safe and healthy working conditions is a human right, the World Health Organization (WHO) calls for specific occupational safety and health (OSH) programs for health workers (HWs). The WHO health systems' building blocks, and the International Labour Organization (ILO), highlight the importance of information as part of effective systems. This study examined how OSH stakeholders access, use, and value an occupational health information system (OHIS). Methods: A cross-sectional survey of OSH stakeholders was conducted as part of a larger quasi experimental study in four teaching hospitals. The study hospitals and participants were purposefully selected and data collected using a modified questionnaire with both closed and open-ended questions. Quantitative analysis was conducted and themes identified for qualitative analysis. Ethics approval was provided by the University of Pretoria and University of British Columbia. Results: There were 71 participants comprised of hospital managers, health and safety representatives, trade unions representatives and OSH professionals. At least 42% reported poor accessibility and poor timeliness of OHIS for decision-making. Only 50% had access to computers and 27% reported poor computer skills. When existing, OHIS was poorly organized and needed upgrades, with 85% reporting the need for significant reforms. Only 45% reported use of OHIS for decision-making in their OSH role. Conclusion: Given the gap in access and utilization of information needed to protect worker's rights to a safe and healthy workplace, more attention is warranted to OHIS development and use as well as education and training in South Africa and beyond.

• 경영정보학연구
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• 제24권1호
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• pp.59-87
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• 2022

OTT(Over-the-top Media) 서비스는 근래 동영상 콘텐츠를 소비하는 새로운 수단이 되었다. OTT 시장이 성장하며 사업자들 간의 경쟁이 치열해졌지만, 사용자의 지속적인 OTT 서비스 구독 요인을 발굴하고 이론적 모델에 적용한 체계적 연구는 부족한 실정이다. 본 연구에서는 발달적 순차 혼합 연구 방법을 통해 질적 요인을 발굴한 후, 그것이 구독 후 경험 및 지속적 구독 의도에 미치는 영향을 본다. 질적 요인을 찾는 단계에서는 OTT 사용자의 구독 지속 의도에 중요하게 영향을 미치는 6개의 요인을 도출하였다. 이를 바탕으로 OTT의 질적 요인 3가지를 ISSM(정보시스템성공모델, Information Systems Success Model)에 적용하여 가설 및 연구 모델을 수립하였다. 연구 모델의 검증을 위해서 한국의 OTT 사용자 226명을 대상으로 서베이를 실시하였으며, 데이터는 구조방정식 모델링(SEM)을 사용하여 분석했다. 분석 결과 콘텐츠의 질이 인지된 즐거움 및 만족에 영향을 미치는 핵심 요인임을 발견했다. 서비스의 질은 인지된 즐거움에 영향을 미쳤으며, 인지된 즐거움은 지속적 사용 의도에 순차적으로 영향을 미쳤다. 시스템의 질은 만족에 직접적 영향을 미쳤다. 본 연구는 질적 연구를 통해 도출한 사용자의 경험 관련 요인을 ISSM에 응용해, OTT라는 정보시스템의 이해를 풍부하게 하는 시사점을 가진다. 이러한 시사점을 OTT 사용자의 경험 및 지속적 구독 의도 향상을 위해 사업자들이 활용할 수 있으리라 기대한다.

• 품질경영학회지
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• 제50권3호
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• pp.545-570
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• 2022

Purpose: The purpose of this study was to explore dimensions to improve airline non-face-to-face(untact) service quality and identify shadow work dimensions in the digital environment among them. Methods: This study conducted mixed method. First of all, For finding out the dimensions of airline untact service quality, in-depth interviews were conducted from passengers. The collected data through the survey were analyzed using improved importance-performance analysis(IPA). Second, An online survey was conducted to quantitatively analyze user perception about airline untact service quality, and the importance performance of service quality at each dimension was identified through the revised IPA method. Results: The results of this study are as follows; Through in-depth interviews, 11 dimensions found out and 32 measurement items were developed. and then, through the revised IPA analysis, passengers were highly satisfied with "Cleanliness of in-flight service" and "Reliability of self check-in". Also, We found 3 shadow work dimensions such as "Ease of use of self check-in", "Usefulness of self check-in", and "Responsiveness of self check-in". Conclusion: Airline service providers have to keep high-satisfaction services and urgently improve less satisfied services. In particular, the dimensions related to shadow work have to be improved.

• 대한토목학회논문집
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• 제31권5D호
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• pp.671-677
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• 2011

최근 철도 서비스를 개선하고자 기존선을 복선 및 전철화 하는 등 철도네트워크 기능강화사업이 활발히 추진되고 있다. 이를 배경으로 본 논문에서 급행철도와 같이 새로운 철도 운영서비스가 제공될 경우 타 교통수단으로부터 얼마의 전환수요가 발생될 것이며, 철도이용형태는 어떻게 변화될 것인지? 등 앞으로 건설될 대구권 광역철도를 대상으로 SP와 RP데이터에 의한 전환수요 예측방법의 적용성을 검토하였다. 모형 구축결과, 기존 SP와 RP데이터를 결합하는 동시적 모형과 순차적 모형이 모두 유용하여 총통행시간과 통행비용의 파라미터 추정치가 충분한 설명력을 나타내고 있으며, 동시적 방법이 보다 효율적으로 분석되었다. 특히 RP+SP의 결합모형의 타당성을 더욱 높이기위해서 RP데이터를 비례적으로 적용한다면, 철도요금과 통행시간 설정에 따라 전환수요를 쉽게 파악할 수 있을 것이며, 대구권 광역철도를 비롯하여 타 지역에서도 보다 실용적으로 적용할 수 있을 것으로 판단된다.

• 의료ㆍ복지 건축 : 한국의료복지건축학회 논문집
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• 제20권2호
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• pp.17-26
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• 2014

Purpose: This study tries to explore and analyse Service Attached Elderly Housing of Japan in order to prepare new elderly housing type effectively for aged society of Korea. Service Attached Elderly Housing was introduced in 2011 and it includes existing elderly housing of Japan such as Designated Elderly Housing, Elderly Friendly Housing and Superior Elderly Housing. Methods: Historical transition of Japanese elderly housing and background of the introduction of Service Attached Elderly Housing have been reviewed first. Thereafter research team visited to 3 elderly housings of Japan providing elderly services such as elderly care, meal, cleaning, washing, safety check, entertainment, etc. Based on the literature survey and field trip, the characteristics of Service Attached Elderly Housing have been drew out. Results: As the characteristics of Service Attached Elderly Housing of Japan, mixed use facility, community based housing, generation mix, barrier free design, and provision of daily life service for the elderly have been identified. Implications: Not only physical consideration including Universal Design but also elderly services such as elderly care, meal, housework, safety check, entertainment and so on are necessary for the supply of elderly housing.

• 한국정보처리학회논문지
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• 제6권11S호
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• pp.3390-3398
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• 1999

To achieve high-speed communication and to improve QoS characteristics, ATM is now being used as underlying transfer mechanism of Internet protocols, or TCP/IP. When TCP uses the ABR service in ATM networks, the ABR service control is important to improve the performance of TCP/IP traffic as long as there is no interaction between ABR rate control and TCP flow control. In such environment, the interoperability of EFCI and ER switches becomes unavoidable in order to more effectively control ABR traffic in ATM network. In this paper, we use the model of mixed EFCI-ER environment and discuss the performance issues, e.g., the fairness of bandwidth allocation, drop rate, throughput by using various ER switch algorithms. Among various ERSwitch algorithms, we present one algorithm that have a less network topology and allocate the fair share of VC bandwidth by simulation results.

• 보건행정학회지
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• 제9권4호
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• pp.140-156
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• 1999

The purpose of this article was to review the basic concept of the SERVQUAL scale and to evaluate its usefulness in health care settings. The SERVQUAL scale was developed by Parasuraman et al. in 1988. Its purpose was to provide an instrument for measuring the quality of service that would apply across a broad range of services with minor modifications in the scale. The SERVQUAL scale is based on gap theory, which indicates the difference between consumers' expectations and their assessment of the actual performance of a specific firm. It has five dimensions to define service quality. These dimensions include: (1) tangibles' (2) reliability' (3) responsiveness' (4) assurance' (5) empathy. While the SERVQUAL scale has been tested in a number of health care settings. the findings have been mixed. So. health care marketers should be cautious in their use of the SERVQUAL scale. However, it is rare to find instruments that are as well validated as SERVQUAL appears to be. As well the SERVQUAL scale provides valuable information about the quality of health care service.

• 동아시아식생활학회지
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• 제23권5호
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• pp.662-669
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• 2013

The purpose of this study is to examine consumers increased interest pertaining to the structural elements of the triangular gimbap. Through an investigation of their importance by attribute and the attribute's partial value, the preference of the triangular gimbap was obitained. The survey was conducted with a panel of two hundred and one university students, from January 7, 2013 to January 14, 2013. In order to achieve an optimal production of the triangular gimbap, the survey consists of 8 profiles with an orthogonal design for cross-validity authorization and reliability of the model. The statistical data analyses use SPSS/WIN 20.0 for the conjoint analysis. The results of this study indicate that the triangular gimbap, with 30% brown rice, mixed stuffing, weight of 100 grams, and a price of 800 won was selected. It is an estimation that new customers will be attracted to the triangular gimbap that consists of a variety of rice and stuffing.

• 한국조리학회지
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• 제12권1호
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• pp.157-172
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• 2006

Food Culture is formed in a unique culture heritage in some areas harmonized with social factors mixed with geographical conditions, natural environment, culture and religion. The more the life skill develops highly, the more people focus on improvement of the life skill in order to realize a delightful and convenient life, and plan an increase of production. Recently food-service companies have changed very quickly with economic environment. Such change will be continued and its speed will be more faster than now. Many food-service companies will disappear for weak competition, if they don’t manage adequately in such a case. Therefore, food-service companies have to search for an efficient, unique and creative management strategy. In such a viewpoint, Kyunggi-do designated five local cities as a model of Food Culture Streets greeting Welcoming Year of Kyunggi-do in 2005. The purpose of this study is to serve the healthy food to visitors visiting the Food Culture Streets and to do public relations about the excellence of their traditional food. In addition, this study includes improving tastes and qualities of food through education about cooking skills, management strategies and the best service with unique and creative menu development. Accordingly, we need to analyze the factors continuously on the business of food culture streets, and intend to use them as a database for high quality education and activity of food service industry in the future.