• Title/Summary/Keyword: Management Quality Model

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An Efficiency Analysis of Supply Chain Quality Management Using the Multi-stage DEA Model: Focused on the Domestic Defense Industry Companies (다단계 DEA 모형을 활용한 공급망 품질경영 효율성 분석: 국내 방산업체를 대상으로)

  • Jeon, Gyeryong;Yoo, Hanjoo
    • Journal of Korean Society for Quality Management
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    • v.47 no.1
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    • pp.163-186
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    • 2019
  • Purpose: The purpose of this study was to present a methodology for assessing the efficiency of supply chain quality management considering characteristics of defense industries to provide academic and policy implications for strengthening quality competitiveness of military supplies. Methods: Using the defense industry's empirical data, conduct an efficiency evaluation by utilizing a multi-stage DEA/Entropy Model for defense industries subject to the quality level survey of military goods manufacturers in 2017. Results: The results of this study are as follows; the first step of the multi-stage DEA model, Quality Management Performance Efficiency Analysis, shows that the CCR model and the BCC model are more efficient than the parent company. the second stage of the multi-stage DEA model showed that the CCR model was slightly more efficient than the parent company and the BCC model was more efficient than the parent.the overall efficiency value of the multistage DEA model, calculated by multipointing the efficiency value of the first stage by the second stage, was more efficient than the parent. Conclusion: The results of this study show that the efficiency of supply chian quality management performance and profitability in the defense industry can be analyzed for the first time using the multistage DEA/Entropy model to identify specific inefficiencies and support objective decision making.

Development of Quality Management Indicators for Educational Institutions

  • Jin, Sunmi
    • International Journal of Contents
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    • v.18 no.3
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    • pp.34-48
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    • 2022
  • The purpose of this study was to develop indicators for quality management of educational institutions, and to achieve this, literature analysis and expert interviews were conducted. Through literature analysis, the components of TQM were derived focusing on factors to improve the quality of education, engineering education accreditation standards, and a representative education accreditation system, were considered. Additionally, seven areas as well as 32 indicators required for education quality management, were derived by comparing the EFQM excellence model and the MBNQA education model, applied for quality management of companies and institutions. By comparing and synthesizing these results, a draft was developed for the quality management index of educational institution. Next, opinions on correction and supplementation of quality management indicators derived from literature analysis, were collected from five education experts. From the comparisons and integration of these results, eight criteria (leadership, strategy, customers, people, facilities and environment, curriculum management, curriculum improvement, and performance management) and 34 indicators, were proposed for quality management indicators for educational institutions. Curriculum management, people, and performance management criteria were considered more significantly in quality management of educational institutions, and several implications are suggested based on the study results.

Rule-based Review and Automated Quality Management Process of BIM deliverables for Railway Infrastructures (철도인프라 BIM 성과물의 품질검토 절차 및 룰 기반 적용성 검토)

  • Kang, Jeon-Yong;Hasan, Syed Mobeen;Min, Ji-Sun;An, Joon-Sang;Choi, Jae-Woong
    • Journal of KIBIM
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    • v.12 no.1
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    • pp.23-34
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    • 2022
  • In the current 2D-based design, design reliability is lowered due to interference and inconsistency between plans, errors in drawings and quantities, etc. At the time of transition to BIM-based 3D design, it is necessary to expand the reliability and usability of BIM by eliminating these errors from the design stage through securing the quality of the BIM digital model. Therefore, in the railway infrastructure design stage, the quality management process and standards of the BIM digital model were defined and quality management index were developed. Based on the rule extracted from the quality management index, a pilot quality management was conducted in connection with the commercial Model-Checker rule, problems and improvement plans were derived, and a rule-based automated quality management plan was prepared.

A Study on Process Innovation of Strategy plan (프로세스 혁신 전략수립 방안에 대한 연구)

  • Kim, Jong-Guk;Kim, Kil-Hwan;Son, Chul-Min;Kim, Chang-Eun
    • Journal of the Korea Safety Management & Science
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    • v.13 no.4
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    • pp.153-160
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    • 2011
  • This thesis introduced a model of diagnosing a company's quality management, and a process of achieving quality innovation based on the model. As for study methods, books and theses related to quality and process innovation were collected for investigation, a survey on internal employees to investigate major issues of quality and standard consciousness was conducted, and 5DP was discussed for balanced process analysis.

Is a General Quality Model of Software Possible: Playability versus Usability?

  • Koh, Seokha;Jiang, Jialei
    • Journal of Information Technology Applications and Management
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    • v.27 no.2
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    • pp.37-50
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    • 2020
  • This paper is very exploratory and addresses the issue 'Is a general quality model of software possible?'. If possible, how specific can/should it be?' ISO 25000 Series SQuaRE is generally regarded as a general quality model which can be applied to most kinds of software. Usability is one of the 8 characteristics of SQuaRE's Product Quality Model. It is the main issue associated with SQuaRE's Quality in Use Model too. it is the most important concept associated software quality since using is the only ultimate goal of software products. Playability, however, is generally regarded as a special type of usability, which can be applied to game software. This common idea contradicts with the idea that SQuaRE is valid for most kinds, at least many kinds, of software. The empirical evidences of this paper show that SQuaRE is too specific to be a general quality model of software.

Causal Relationship of Infra, Process and Firm Performance on Supply Chain Quality Management (모기업과 협력기업의 공급망 품질경영 인프라(Infra), 프로세스(Process), 성과(Performance)간 인과관계 연구)

  • Park, Ji-Young;Oh, Soo-Jung;Kim, Soo-Wook
    • Journal of Korean Society for Quality Management
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    • v.39 no.4
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    • pp.464-479
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    • 2011
  • The purpose of this study is that analyzing the causal relationship between Infra, Process and Performance of companies which are executing the Supply Chain Quality Management(SCQM) with their subcontractors and partners. Korean Standards Association(KSA) provides the Supply Chain Quality Management Model and Quality Collaboration Index for 4 years, but a few study has investigated the critical variables and their causal relationship to organizational performance. Therefore we examine the SCQM model and related index and choose the quality, human resource and risk management processes for identifying the path to organizational performance. In addition, exploratory factor analysis is conducted for figuring out the major factors among the 3 processes. Structural Equation Model are successively used for determining which characteristics of the infra and processes are the most critical variables to performance. The data was collected from KSA and composed of 52 companies and 346 their partners. The result shows that risk management process has no significant effect on the organizational performance and pre-production process collaboration.

An effective Supplier Selection Model for e-Business & ISO 9001 System (e-Business 환경 하에서 ISO 9001 품질경영시스템의 효율적인 공급자 선정모델)

  • 이무성;이영해
    • Journal of Korean Society for Quality Management
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    • v.30 no.4
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    • pp.15-25
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    • 2002
  • This paper considers supplier selection process for e-business & ISO 9001 quality management system environments. Determining suitable suppliers in the electronic commerce has become a key strategic consideration. However, the nature of these decisions is usually complex and unstructured. In this paper, a Quality Estimated Supplier Selection (QESS) model is proposed to deal with the supplier selection problems in the e-business(Business to Business: B to B). In the supplier selection, quality management factors will be considered for the first time, and then price, and delivery etc. In the first level, we deal with the quality management factors such as quality management audit, product test, engineering man-power, capability index and training time etc., based on the five point scale. In the second level, a QESS model determines the final solution by considering factors such as price, production lead-time and delivery time.

A Study on the Development and Institutionalization Plan of a Quantitative Evaluation Model of Defense Quality Management System (국방품질경영체제(DQMS) 정량평가모델 개발 및 제도화 방안 연구)

  • Kim, Young Hyun;Ha, Jin Shik
    • Journal of Korean Society for Quality Management
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    • v.50 no.2
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    • pp.183-197
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    • 2022
  • Purpose: The purpose of this study is to develop a quantitative evaluation model for the defense quality management system and suggest institutionalization plans. To this end, another existing evaluation model was reviewed and analyzed to develop a quantitative evaluation model applicable to military institutions. Methods: In this study, in order to establish a DQMS quantitative evaluation model, a military product quality level survey model and a defense quality model operated in the defense field were analyzed. In addition, evaluation models and indicators were analyzed by investigating evaluation models operated by other institutions and private sectors. Results: As a result of the study, the total score of the DQMS model was 1,000 points, 600 points for maturity level indicators and 400 points for operation performance indicators, and the evaluation items consisted of 7 major categories and 25 middle categories. The maturity level index 600 points are 70 points for organizational situation, 60 points for leadership, 40 points for planning, 100 points for support, 180 points for operation, 90 points for performance evaluation, and 60 points for improvement. Conclusion: It will be easy to quantify and evaluate the operating level of DQMS certified companies through the application of the DQMS quantitative evaluation model and evaluation criteria presented in this study. As a result, it will be possible to grasp the level of quality management system and the areas of improvement, and the overall level of improvement can be expected by inducing voluntary improvement activities through sharing of best practices and identifying improvement cases.

A Study on the Estimation of River Management Flow in Urban Basin (도시유역의 하천유지용수 산정에 관한 연구)

  • 이영화
    • Journal of Environmental Science International
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    • v.5 no.3
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    • pp.377-385
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    • 1996
  • This study aims at the estimation of a river management flow in urban basin analyzing Sinchun basin to be the tributary of Kumho river basin. The river management flow has to satisfy a low flow as natural flow and an environmental preservation flow estimated by a dilution flow to satisfy a target water quality in drought flow. Therefore for the estimation of a river management flow in Sinchun in this study, first Tank model as a basin runoff model estimates a low flow, a drought flow from a flow duration curve in Sinchun, second QUAL2E model as water quality model simulates water quality in Sinchun and estimates environmental preservation flow to satisfy a target water qua%its, BOD 8 mg/l by a dilution flow derived from Kumho river, Nakdong river and around water. And the river management flow is estimated by addition of a use flow and a loss flow to more flow between a low-flow and an environmental preservation flow.

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A Work Process Model for a Quality Management in Steel Frame Work (철골공사의 품질관리 업무 프로세스 모델 개발)

  • Kim, Jong-Seong;Kim, Hyoung-Joong;Byun, Eun-Jung;Koo, Kyo-Jin;Hyun, Chang-Taek
    • Korean Journal of Construction Engineering and Management
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    • v.8 no.3
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    • pp.150-158
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    • 2007
  • As higher and bigger buildings, steel structure is so for a basic building structure. Quality management of the steel frame work is started from pre plan phase. And classification and relation of works is very important in quality management. The purpose of this study is developing a quality management model for the better quality management in a steel frame work. This model consider a interrelationship of works and $input^{\circ}{\S}utput$ information, and based on the actual condition of current quality management.