Journal of Information Technology Applications and Management

Korea Data Strategy Society (한국데이터전략학회)
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Is a General Quality Model of Software Possible: Playability versus Usability?

  • Koh, Seokha (Department of Management Information Systems, Chungbuk National University) ;
  • Jiang, Jialei (Department of Management Information Systems, Chungbuk National University)
  • Received : 2020.04.23
  • Accepted : 2020.04.29
  • Published : 2020.04.30
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Abstract

This paper is very exploratory and addresses the issue 'Is a general quality model of software possible?'. If possible, how specific can/should it be?' ISO 25000 Series SQuaRE is generally regarded as a general quality model which can be applied to most kinds of software. Usability is one of the 8 characteristics of SQuaRE's Product Quality Model. It is the main issue associated with SQuaRE's Quality in Use Model too. it is the most important concept associated software quality since using is the only ultimate goal of software products. Playability, however, is generally regarded as a special type of usability, which can be applied to game software. This common idea contradicts with the idea that SQuaRE is valid for most kinds, at least many kinds, of software. The empirical evidences of this paper show that SQuaRE is too specific to be a general quality model of software.

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References

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