• 제목/요약/키워드: Management Performance Improvement

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Analyzing Management Factors on Enterprise Performance

  • Dahlgaard, Jens J.;Ciavolino, Enrico
    • International Journal of Quality Innovation
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    • 제8권3호
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    • pp.1-10
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    • 2007
  • A sample of Italian manufacturing companies was selected in order to verify the abilities and effects (relationships) of the management factors human resources, leadership and strategic planning on company performance. The Partial Least Squares (PLS) estimation method was used for analyzing the data collected, where the relationships between the management factors and performance were formalized by a Structural Equation Model (SEM). The analysis of the survey data showed unexpected result regarding the non significant direct relationship between Leadership and Performance. The effect of Leadership is obtained by an indirect relationship through Human Resources. The combination of Leadership and Human Resources has hence been identified as the management factors which have the highest impact on the performance of Italian industrial companies. Another interesting and unexpected result was that there was no significant impact of Strategic Planning on Performance. It seems that the leaders of Italian industrial companies have not understood that good strategic planning is a necessary condition for achieving excellence. So another improvement area is in fact Strategic Planning. This area should have the highest priority of any top management team and the focus should include how to establish a strong relationship between strategic planning and performance. No correlation between strategic planning and performance is a strong indication that something is wrong. It is not enough that Leadership is doing Strategic Planning-Leadership is also about studying and follow up on results in order to assure impacts on performance. This link seems to be missing in Italian industrial companies.

품질개선 및 혁신활동에서 재무성과 측정모형의 개발 (Development of Financial Effect Measurement(FEM) Models for Quality Improvement and Innovation Activity)

  • 최성운
    • 대한안전경영과학회지
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    • 제17권1호
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    • pp.337-348
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    • 2015
  • This research introduces the Financial Effect Measurement (FEM) models which measures both the improvement and the innovation performance of Quality Control Circle (QCC) and activities of Six Sigma. Concepts and principle of Comprehensive Income Statement (CIS), Balanced Scorecard (BSC), Time-Driven Activity Based-Costing (TDABC) and Total Productive Maintenance (TPM) are applied in order to develop the 4 FEM models presented in this paper. First of all, FEM using CIS depicts the improvement effects of production capacity and yield using relationships between demand and supply, and line balancing efficiency between bottleneck process and non-bottleneck processes. Secondly, cause-and-effect relation of Key Performance Indicator (KPI) is used to present Critical Success Factor (CSF) effects for QC Story 15 steps of QCC and DMAIC (Define, Measure, Analyze, Improve, and Control) of Six Sigma. The next is FEM model for service management innovation activities that uses TDABC to calculate the time-driven effect for improving the indirect activities according to the cost object. Lastly, FEM model for TPM activities presents the interpretation of improvement effect model of TPM Capital Expenditure (CAPEX) and Operating Expenditure (OPEX) maintenance using profit, cash and Economic Added Value (EVA) as metrics of enterprise values. To better understand and further investigate FEMs, recent cases on National Quality Circle Contest are used to evaluate new financial effect measurement developed in this paper.

Performance Model을 이용한 중소기업의 대기업과의 협업을 위한 IT시스템 개선의 우선순위 도출 (The Analysis of Priority on Improvement of IT Systems for B2B Collaboration of Small and Medium-Sized Enterprise Using the Performance Model)

  • 홍정완;전동욱;이효숙
    • 산업공학
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    • 제25권1호
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    • pp.64-70
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    • 2012
  • In modern society, the importance of inter-enterprise collaboration on supply chain is more emphasizing, depending on the industrial structure is going advanced. Therefore, the studies for advancement of inter-enterprise collaboration are taking, and especially the studies about how IT systems affect those advancement are taking. However, there are a shortage of recognition to each IT systems on B2B collaboration, additionally there is not much study of its application. In this study, we analyze the Performance Model relationship between the level and the importance of IT system for B2B collaboration in small and medium-sized enterprise, and draw a priority order for improvement of IT systems for its effective practical use.

카노 모형을 고려한 고객 요구 속성의 중요도 산정 (Determining the Importance of Customer Attributes with Kano's Model)

  • 김경미
    • 품질경영학회지
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    • 제35권4호
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    • pp.38-51
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    • 2007
  • The House of Quality(HOQ) is used in the development stage to identify important customer attributes and corresponding engineering characteristics. The importance of each customer attribute obtained in the HOQ affects to the quality of the final product or service. Traditionally, such importance is derived based on the assumption that customer satisfaction is linearly proportional to the product performance. In this paper, we propose a nonlinear function so as to relate the product performance with the customer satisfaction according to the Kano model. A performance goal is obtained by maximizing the total customer satisfaction under a cost constraint and the importance of each customer attribute is developed from the performance goal. Therefore, the proposed approach incorporates the Kano categories and the improvement cost in determining the importance of customer attributes.

MAINTENANCE SETUP AND SETUP PERFORMANCE IMPROVEMENT IN AN UNRELIABLE PRODUCTION SYSTEM

  • Lee, Chang-Hwan
    • Management Science and Financial Engineering
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    • 제3권1호
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    • pp.57-74
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    • 1997
  • An EOQ-like inventory model for a manufacturing process is studied. The system is assumed to deteriorate during the production process. The results are either the production of a number of defective items, or the breakdown of the production machine. The optimal production lot size is derived. The model is extended to the case in which the probabilities of making defective items and machine breakdowns are a function of both the quantity (amount) and quality (performance) of the consumed setup cost (including the preventive maintenance cost). We further assume that the setup performance can be improved by investing in the performance improvement program. Hence, the same or a better setup outcome can be achieved with a lower setup cost. We then investigate the optimal setup cost and investment policy simultaneously, thereby achieving a better process quality and setup cost reduction concurrently.

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PERFORMANCE EVALUATION INDEX FOR COMPARING TRADITIONAL CONSTRUCTION METHODS WITH A ROBOT-BASED AUTOMATED CONSTRUCTION METHOD

  • Donguk Oh;Younghoon Lee;Ung-Kyun Lee;Nakju Lett Doh;Hunhee Cho;Kyung-In Kang
    • 국제학술발표논문집
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    • The 3th International Conference on Construction Engineering and Project Management
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    • pp.1088-1093
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    • 2009
  • To improve construction productivity and quality, and to make the construction environment safe, a new system, Robot-based Construction Automation (RCA), is currently being developed in Korea. To determine whether RCA is an improvement over traditional construction methods (TCMs), an evaluation method, called the Performance Evaluation Index (PEI), is suggested for RCA. The PEI considers the relationships among the factors influencing the performance of the system obtained using the Delphi method and the analytic hierarchy process (AHP). As the evaluation shows, RCA is much better than TCM except for three factors: the rate of work success, quality improvement by learning experience, and construction duration.

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공공공사의 설계변경과 관련한 감리업무 개선방안에 대한 연구 (A Study on the Improvement of Supervision Works related to Changes in Construction Projects)

  • 권찬순;김만철;구교진;현창택
    • 한국건설관리학회:학술대회논문집
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    • 한국건설관리학회 2003년도 학술대회지
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    • pp.246-249
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    • 2003
  • 본 연구에서는 건설공사에서 수행되고 있는 주요 선계변경과 관련하여 설계서와 결함으로 인한 설계변경, 현장상태와 설계서의 상이로 인한 설계변경, 발주자의 필요에 의한 설계변경 등으로 구분하여 설계변경시의 감리업무에 대한 제반규정과 현장에서의 업무수행 현황 등을 비교${\cdot}$분석하는 방법으로 관련규정의 상호모순으로 인한 감리업무 수행의 문제점을 도출하였다. 이를 토대로 설계변경과 관련된 법령/계약조건/지침상의 규정된 내용과 현장에서의 업무수행을 비교${\cdot}$분석하여 공공공시의 설계변경과 관련한 감리업무의 개선방안을 도출하였다.

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한국기업의 생산전략과 성과개선 프로그램에 관한 연구 (A Study on the Manufacturing Strategy and Programs for High Performance of Korean Companies)

  • 성석;박영택
    • 품질경영학회지
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    • 제29권4호
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    • pp.103-115
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    • 2001
  • Manufacturing strategy deals with the issue that how manufacturing can achieve the organization's overall goals within the framework of corporate strategy. In this paper, manufacturing strategy and programs for high performance are examined in order to answer the following questions: What kinds of manufacturing strategies are adopted\ulcorner How many programs for high performance are introduced\ulcorner To what extent do the programs contribute to performance improvement\ulcorner What are the difference between the high performance and low performance groups\ulcorner From the survey data of 97 Korean manufacturing companies, answers to the questions are obtained and the implications are discussed.

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A Study of the Entrepreneurship and Social Capital in Organizational Performance

  • Kim, Moon Jun
    • International Journal of Advanced Culture Technology
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    • 제6권4호
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    • pp.1-11
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    • 2018
  • In this study, we used 170 copies of the 190 questionnaires from March 18 to April 20, 2018, except for 20 that can't be used as statistical value. The purpose of this study is to analyze the relationship between organizational entrepreneurship and social capital, organizational performance, and the relationship between entrepreneurship and social capital. The main implications of this study are as follows. First, the entrepreneurship of the executives recognized by the organization members has a positive influence on the social capital in the organization. In other words, the higher the entrepreneurship of management, the higher the social capital in the organization. Second, the effect of the entrepreneurship of the management on the organizational performance is shown to have a statistically significant positive effect. In other words, the entrepreneurship of management was a key factor in achieving organizational performance. Third, social capital in the organization has a statistically significant effect on organizational performance. In order to improve organizational performance, it is necessary to systematically improve and reinforce entrepreneurship and social capital in management. On the other hand, it is considered that the executives' entrepreneurial spirit consistent with the characteristics of the company type, management environment, and organizational members should be continuously demonstrated, and the implementation plan for the social capital in the organization should be developed. Therefore, high quality organizational performance for corporate sustainability management emphasized the importance of executive power on the systematic and continuous implementation of management entrepreneurship and the improvement of social capital for strengthening cohesion.

TPM활동에 있어서 기업성과에 영향을 미치는 매개변수의 효과에 관한 연구 (A Studies on the Effect of the Mediating Variable Affecting the Business Performance in the TPM Activity)

  • 연경화
    • 한국융합학회논문지
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    • 제7권1호
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    • pp.197-203
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    • 2016
  • 본 연구에서는 AHP 분석의 결과로 도출된 TPM의 스텝활동 중 가장 중요한 활동들과 기업성과와의 관계를 모형으로 구축한다. 그리고 이러한 스텝활동들이 매개변수를 통해 기업성과에 영향을 미치는지를 융합적 관점에서 분석하고자 하였다. 4개의 스텝활동인 현장불합리 및 로스개선, 준비 및 5S 활동 기본조건 체계구축, 초기청소, 설비효율의 로스분석을 독립변수로 선정하고 TPM 활동수준을 매개변수로 하여 종속변수인 기업성과에 어떠한 영향을 미치는가를 분석하였다. 분석결과 4개의 스텝활동들은 기업성과에 직접 효과를 나타내고 있지는 않지만, TPM 활동수준이 매개변수로 투입된 경우에는 기업성과에 영향을 미치는 완전매개효과를 갖는 것으로 나타났다. 즉, TPM 활동수준은 매개변수로서의 역할을 하는 것으로 나타났다. 따라서 TPM에 참여한 사람들의 설비에 대한 자신감, 자기계발의 의식, 개인 업무에 대한 명확한 관리 등에 대한 인식수준이 높을수록 TPM활동은 성공적으로 기업의 성과에 공헌할 수 있는 것으로 해석할 수 있다.