• 제목/요약/키워드: Management Evaluation System

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SERVICE QUALITY EVALUATION INDICATORS FOR ASP-BASED PROJECT MANAGEMENT INFORMATION SYSTEM

  • Lee, Seul-Ki;Yu, Jung-Ho;Kim, Chang-Duk
    • 국제학술발표논문집
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    • The 3th International Conference on Construction Engineering and Project Management
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    • pp.1453-1462
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    • 2009
  • It is very important for performance of information system that we make an effort to raise user's satisfaction by continuously grasping user's requirement by evaluation of PMIS based on ASP service quality and reflecting this to information system. However, It is lack that developments of suitable evaluation index of PMIS based on ASP service quality. Hereupon, In this study, we propose the evaluation indicators. First, The evaluation area is classified by form the foundation of D & M IS Success Model (2003); system quality, information quality, service quality. Second, The detail evaluation item which include considerations which are gotten through investigation of the construction industry and PMIS based on ASP is grouping by form the foundation SERVQUAL which is a service quality evaluation tool proposed PZB(1988). It is suitable to evaluate PMIS based on ASP service quality in construction industry and able to evaluate various aspects.

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지방공기업 경영평가와 경영품질모형의 통합화에 관한 연구 (A Study on the Integration of Local Public Enterprise Evaluation(LPEE) and Malcolm Baldrige Model(MBM))

  • 최길수
    • 품질경영학회지
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    • 제36권4호
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    • pp.65-76
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    • 2008
  • The purpose of this study is to contribute to escalation of a management quality of local public enterprise through integrating local public enterprise evaluation(LPEE) and Malcolm Baldrige Model(MBM). In order to achieve the purpose, I suggested that develop an integration model of LPEE and MBM criteria and use AHP(Analytic Hierarchy Process) as a technique posting weight value to criteria. Of two suggests, it is the former to date or discuss seriously. Therefore the integration model is redesigned for leadership/strategy category(leadership, strategy), management system category(customer management system, business management system, measurement/knowledge management system), and management result category(business result, customer satisfaction result, human resource management result, financial management result).

녹색경영평가지수 개발을 통한 우리나라 녹색경영 현황 및 변화 추이 분석 (The Analysis of Status and Trends on Green Management in Korea by the Development and Application of the Evaluation Index)

  • 이시형;이윤정;이찬우;최광림
    • 한국기후변화학회지
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    • 제5권3호
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    • pp.231-248
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    • 2014
  • The goal of this research is to develop an evaluation method applying 'Green Management Index' introduced by Korean government to assess overall Green management level of the industrial sector. The method can help to grasp the present condition of Green management in Korea and analyze changes in trend. For this research, business types are classified into 8 categories and each evaluation method is developed according to each category. Green management evaluation was conducted in 2013, targeting 513 enterprises and the result was analyzed comparing that of 2011 to understand changes in trend. The evaluation shows that 1) 'strategy and system' section is tentatively vulnerable than other sections, 2) industry with higher sensitivity towards regulations has higher score, 3) there is a significant gap conducting green management between conglomerates and SMEs especially in 'system' section. The total score was elevated by 3 points compared to 2011. It is considered that the elevation of score was attributed to tightened regulations such as Target Management Scheme. Controlled Entities scored 4 points higher and 'GHG and environmental pollution' section increased by 10 points. Also, there is a wide disparity in green management evaluation between controlled entities and non-controlled entities from 5 points in 2011 to 10 points in 2013.

보건진료소의 고혈압예방 및 관리사업 평가도구 개발 (Development an Evaluation Tool for Evaluation of Hypertension Prevention and Management Program in Community Health Posts)

  • 조원정;권명순
    • 지역사회간호학회지
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    • 제15권2호
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    • pp.197-208
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    • 2004
  • Purpose: This study was to develop an effective evaluation tool for evaluation of hypertension prevention and management program(HPMP) in community health posts (CHPs). Method: Evaluation tool composed from the literature review, the field visiting, and the in-depth interviews with the community health practitioners. Result: The evaluation tool had four domains, each with different maximum points:, hypertension prevention (35), hypertension management (40), environment of the CHPs(10), and evaluation system of the HPMP(15). The first domain was hypertension prevention with sub-domains of health education, and early detection of patients with hypertension. The second domain was hypertension management with sub-domains of management of health records of patients, education and counseling, and treatment and follow-up of patients. The third domain was the environment of the CHPs with subdomains of accessibility of CHPs to residents, accessibility of general health data to the public, and availability of health information to the public by multimedia. The fourth domain was the evaluation system of the HPMP with the subdomains of planning of program, formative evaluation, process evaluation, and summative evaluation. Conclusion: The newly developed evaluation tool will contribute not only to plan and set goals for evaluation of HPMP in CHPs.

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제품개발 프로세스를 지원하는 통합설계환경 (Integrated design system for supporting product development process ($ezDesign^{(R)}$ System))

  • 이상봉;김수옥;홍태화
    • 대한기계학회:학술대회논문집
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    • 대한기계학회 2001년도 춘계학술대회논문집C
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    • pp.357-360
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    • 2001
  • Design Engineering Group, LG Production engineering Research Center has been developing The Integrated Design Environment enabling engineering design task with ease, speedy and accurate for several years targeting the design departments in LG Electronics. $ezDesign^{(R)}$ System is consisted by Engineering Database Management, Engineering Knowledge Management, 3D Design Application, Design Evaluation Method and Project Management. Engineering Database Management manage the design information effectively. Engineering Knowledge Management takes control of design knowledge from design engineering activity systematically. It is possible for the engineering designer to utilized 3D CAD easily by 3D Design Application. Design Evaluation Method can evaluate several design alternatives synthetically. In Project management System, Designer can simulate the project schedule and cost. In this report, We will introduce how design process can be innovated by way of $ezDesign^{(R)}$ System.

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퍼지 ID3를 이용한 재난관리시스템 평가모델의 패턴분석 (Pattern Analysis of an Evaluation Model on Disaster Management System Using Fuzzy ID3)

  • 김홍진;황승국;박영만;박광박
    • 한국지능시스템학회논문지
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    • 제18권6호
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    • pp.826-831
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    • 2008
  • 본 논문에서는 국제적으로 통용되고 있는 지속가능경영 가이드라인 GRI G3버전과 BCP 프로세스를 중심으로 하여 중소기업의 지속가능경영을 위한 재난관리시스템의 평가모델을 제안하였다. 제안한 평가모델은 중소기업의 재난관리시스템의 평가에 직접적으로 사용가능하며, 재난관리시스템을 구축하고자 할 때의 지표로서의 사용도 가능하다. 또한 제안한 평가모델에 대한 퍼지 ID3를 이용한 패턴분석을 통하여 얻어지는 룰은 중소기업의 자체 평가시의 가이드라인으로서 효과적으로 사용될 수 있으리라 기대된다.

지방공사의료원 사업운영분야 경영평가 지표의 문제점과 개선방향 (A Study on the Policy Improvement of Quantitative Management Evaluation Index of Municipal Medical Institutes)

  • 오동일
    • 한국산학기술학회논문지
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    • 제5권4호
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    • pp.359-366
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    • 2004
  • 지방공기업의 하나인 지방공사의료원은 경영개선을 위해 매년 행정자치부의 경영평가를 받고 있다. 경영평가를 위한 지표가 의료원의 현실을 잘 반영하고 경영개선에 실질적인 도움이 될 수 있도록 많은 발전이 이루어졌다. 그러나 일부 지표에 있어서는 논란의 여지가 있을 수 있어 사업운영분야와 관련된 경영평가지표를 중심으로 문제점과 개선방안을 제시하였다. 재정자립도, 병원관리, 사회기여도 측면에서 공공성과 수익성을 잘 반영할 수 있는 평가지표가 될 수 있도록 평가방법과 재 설계된 지표를 제시하였다. 경영평가가 성공하기 위해서는 의료원의 부가가치를 잘 측정하고 의료원 경영목표를 반영할 수 있어야 한다. 이를 위해서는 매년 평가 데이타를 축적 분석하고 문제점과 개선방안을 유도하기 위한 연구가 지속적으로 수행되어야 할 것이다.

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보안관리수준 평가 체계에 대한 분석 및 개선안 연구 (Research of Improvement, and System of the Information Security Management Evaluation)

  • 민병길;이도훈
    • 융합보안논문지
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    • 제6권4호
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    • pp.101-112
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    • 2006
  • 정보통신시스템에 대한 기술적 보안만으로는 안전한 정보통신시스템 운영을 보장할 수 없다. 따라서, 안전한 정보통신시스템 운영을 위한 정보보안관리시스템(ISMS)에 대한 연구와 표준화가 활발히 전개되고 있다 우리나라는 2005년 "국가사이버안전관리규정"을 제정하고, "국가사이버안전매뉴얼"의 "보안관리 기준"에 의하여 국가 공공기관이 자체적으로 "보안관리수준 평가"를 수행토록 함으로써 체계적인 정보보안관리 활동이 이루어지도록 하고 있다. 본 논문은 관련 표준들과 호주, 미국의 보안관리 체계에 대하여 조사하고, "보안관리수준 평가" 체계를 효율적인 보안관리 측면에서 분석하고, 이를 통하여 "보안관리수준 평가"의 개선방향에 대하여 연구하였다. 기존의 체계에 추가항목(A/C ; Additional Control), 선택적 보안관리 기준(Selective Controls)구성을 도입하고 평가 준비 절차의 개선을 통하여 각 기관에 최적화된 보안관리 기준을 작성할 수 있도록 함으로써, 기관에 적합한 효율적 보안관리의 수행이 가능하고, 급변하는 정보통신 환경에 유연하게 대응할 수 있도록 하였다.

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생산성향상을 위한 설비안전평가 시스템 설계 (A study on Design of Plant Safety Evaluation for Increasing Productivity)

  • 양광모;서장훈;조용욱;이공섭
    • 대한안전경영과학회:학술대회논문집
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    • 대한안전경영과학회 2008년도 춘계학술대회
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    • pp.339-344
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    • 2008
  • This study's purpose centers plant management activities that is management system for total plant efficiency's maximization, plant evaluation system that production and safety management activities factor that is enforcing in manufacturing industry can develop evaluation model that can evaluate quantitative activities in process that maximize productivity and safety efficiency wishes to do design.

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건설기술용역 실적 관리 프로세스 시스템 개발에 대한 연구 (A Research on the Development of Management Process System of Public Ordering Service Results and Estimation)

  • 이규성;이한규;김남곤
    • 한국건축시공학회:학술대회논문집
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    • 한국건축시공학회 2014년도 춘계 학술논문 발표대회
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    • pp.168-169
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    • 2014
  • Construction Technology Service is currently hardly managed due to failure to offer standard management system of service performance, company performance, and business evaluation in every Ordering Agencies. After Construction Technology Promotion Act is enforced in May 2014, Ordering Agency obligates them to report to Minister of Land and Transportation within 10 days upon contract/ amendment/ completion. In 2013, in advance to enforcement of this law, performance management system for construction technology service was developed for a test run. However this system only applies to main contractors while management and operation of subcontractors are unavailable that causes problems on connection and integration with Experience Management Trustee. Therefore, this research will establish systematic foundation that enables real-time information of service performance and evaluation of subcontractors to result standardization of performance and evaluation for public ordered services.

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