• Asia pacific journal of information systems
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• v.32 no.4
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• pp.890-915
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• 2022

Although existing studies on e-health have usually focused on e-health services adoption intention, there is a dearth of studies on the barriers that affect e-health services retention intention especially in India. Additionally, although studies have mostly focused on utilizing expectation-confirmation model to understand innovation related barriers, innovation resistance theory (IRT) has been overlooked. As Indian e-health service providers face stiff challenges due to customer's unwillingness to continue using the service, there is a need to bridge the research gap that exists in this context. This mixed-method study, based on responses received from 289 participants and 1154 online negative reviews from e-Health providers in India, examines the barriers from the IRT stance. Results of this study reveal a notable negative association between tradition, value and financial barrier and intention to continue using e-health services. Additionally, continuance intention affects recommendation. The study concludes with various implications and scope for future research.

• Asia-pacific Journal of Multimedia Services Convergent with Art, Humanities, and Sociology
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• v.6 no.11
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• pp.585-594
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• 2016

Information system development projects are increasingly enlarging in size and are becoming more complex in the development environment. The traditional approaches for the development of information system, however, haven't shown the expected performances in the management for them and many researchers have been trying to find a new approach for overcoming this challenges. And one of the new approaches is the PMO and it is introduced to solve the problems of project management and the related organizational, technical, and administrative problems. This study attempted to find the efficient information system establishment plan. In particular, this study wants to research the practicality of PMO and the detailed utilization plans. As a result, this study proposes the structure of project implementation, the requirements, the direction of the basic system design, the scope of system development, and the budgeting for the systems. It is expected to contribute the successful implementation of the project.

• Information Systems Review
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• v.5 no.1
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• pp.81-95
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• 2003

This paper tried to identify factors influencing consumer trust of Internet shopping mall. There found five factors; validation & contact, security & protection, publicity & image, convenience & pleasure, and refund & delivery. There were differences of mean factor scores among consumer groups classified by frequency of online buying. Implications of the study and further research issue are discussed.

• Information Systems Review
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• v.5 no.1
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• pp.19-32
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• 2003

This paper develops a business model analysis framework and suggests a step-wise approach to the exploration of new business models. Three generic business model components, Value Change Model, Value Connection Model, and Value Complement Model, are identified based on their value propositions, and a composite of them, called Value Combination Model, is proposed. In order to integrate various value propositions from these business models, a business model analysis framework is also suggested. In order to test its real-world applicability, a case study is performed on the WLAN services and the effectiveness of the framework as a business model analysis tool is demonstrated.

• Information Systems Review
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• v.18 no.4
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• pp.107-119
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• 2016

The arrival of the Smart Age has allowed the mature development of information and communication technology (ICT), which increasingly affects our societies and daily lives. Aligned with the contextual background, the Association of Information Systems, which comprised MIS professors, selected ICT-enabled Bright Society Initiative as a future agenda in December 2014. This study employs the Delphi method, which involves the three steps of brainstorming, clustering, and ranking, to deliver the main purposes of the research: finding the agenda items to examine the Bright ICT Initiative, ranking these items strategically, and discussing the subprograms. The research findings discover 11 major issues, and the importance of each issue is ranked by analyzing the survey. Furthermore, how the levels of the importance of each issue that affects individuals, corporations, and societies/nations differ according to age and gender is studied.

• Information Systems Review
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• v.10 no.3
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• pp.289-311
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• 2008

This study is a development of quality scale and a measurement of quality levels for the Hospital Information System(HIS) used in the hospital industry. This study is to provide decision-making guidelines for hospital managers, system analysts, and software designers, and to provide feedback for the users' information needs. The target people of the study were medical doctors, nurses, pharmacists, and clerical staff. The service contexts of usability were diagnosis/treatment, nursing, medicine preparation, and treatment fee receipt/claim. The quality factors were the efficiency, effectiveness, and satisfaction of IS09241-11. This study shows that the current domestic HISs are mostly based on patient diagnosis/treatment and treatment fee accounting, and that other quality scales are necessary according to different job categories, specializations, positions, and service domains. Especially, the low quality of HIS was found in the abnormal service processing, information sharing by outside institutions, and standardization. It may be added that the HIS should be improved and developed in these respects.

• Information Systems Review
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• v.4 no.2
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• pp.1-17
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• 2002

Proliferation of IT applications and developments lead to many useful yet diverse information systems being used in an organization. Users of information system have been satisfied with useful functions and prompt outputs, however they have become realized the problem of incompatibility of diverse systems and asked for more compatible systems in which more data and software can be shared among users. Information technology architecture (ITA) is suggested as one way of avoiding such problem by many researchers. This paper ananlyzes and introduces the ITA approach used primarily in US governments and in many other organizations. In Korea, many researchers view ITA as a technical concept that deal with interperability and standards. However, ITA is more managerial oriented concept than technical, because it allows us to achieve managerial objective, for example alignment of IT to strategic objectives, with ease and more confidence. This paper proposes the necessity of ITA in IT management and clarifies the relationships of managerial focus with technical focus of ITA.

• Information Systems Review
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• v.12 no.2
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• pp.205-223
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• 2010

Korean professors and students majoring IS (information systems) were asked "How much knowledge and skills will be required for entry level IS practitioners?" The result shows that there are significant perception gaps between IS academics and IS practitioners and that the perception of IS academics is obsolete. The result implies that the obsolete perception of IS academics is one of the major causes that Korean IS practitioners are experiencing so severe knowledge and skill deficiency.

• Asia pacific journal of information systems
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• v.10 no.2
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• pp.1-22
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• 2000

This paper presents an exploratory research on the application of the Technology Acceptance Model(TAM) to the domain of object orientation to investigate the validity of TAM in the perspective of its causal relationships. In the Management Information Systems(MIS) area, TAM has been applied to computer usage behavior as a specific technology adoption model. This paper also suggests the factors that affect the technology acceptance of object orientation in U.S. organizations through a modified TAM. Two major research questions are addressed. First, this research investigates the effect of these external variables on the dependent variable, the actual usage of object orientation in the viewpoint of knowledge interaction between structured methods and object orientation. Second, is TAM valid for the technology acceptance of object orientation in terms of its causal relationships? This study empirically explores the impact of the external variables on the level of actual usage of object orientation via the mediating variables in TAM. A structured questionnaire is administered to Data Processing Management Association(DPMA) professionals in US. The result of this study reveals one important contradictory finding that is not consistent with expectations based on related theory. TAM does not accommodate the technology acceptance of object orientation perhaps because object orientation is a complex and organization-level adoptive technology or the measures for the mediating constructs in TAM may not be appropriate in industry settings.

• Asia pacific journal of information systems
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• v.8 no.1
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• pp.27-42
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• 1998

In a competitive environment, selecting and effectively pursing the right information system investments can be a key factor in sustaining corporate viability and prosperity. This study applies quality function deployment(QFD) to the determination of information system development priority. The intent of QFD is to incorporate the needs of a customer through the various stages of product planning and manufacturing into a final product. The basic idea of our study is to translate the core competence and the competitive environment into the business strategy, and the critical success factors, and subsequently into information system development priority. Our method is applied to a motor company for the determination of the information system development priority. The company case is illustrated step by step with real data of the company and motor market.