• Journal of the Korea Institute of Information and Communication Engineering
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• v.18 no.6
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• pp.1454-1461
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• 2014

This study analyzes the influence of the logistics quality of Chinese internet shopping mall on the customer satisfaction. This study also analyzes the influence of the customer satisfaction on the word-of-mouth intention. Then this study examines whether there is a difference among the influences of the logistics quality on the customer satisfaction depending on the types of shopping mall and the users' traits. As a result, when it comes to the logistics quality, carriage, after service and kindness influence customer satisfaction and the customer satisfaction influences word-of-mouth intention similarly. And this research reveals that the logistics quality can not differently influence on the customer satisfaction depending on the types of shopping mall and the users' gender and ages.

• Journal of Biosystems Engineering
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• v.34 no.6
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• pp.454-461
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• 2009

The purpose of this study is to analyze the RFID recognition performance by level of water. A 13.56 MHz RFID management system for packaged liquid food logistics is consisted of antenna, reader, passive type tags, and embedded controller. The tests were conducted at different level of water, distances between tag and antenna, and position of attached tags. To analyze the RFID recognition performance, maximum recognition distances for a container and recognition rates for a logistics made of 27 containers were measured and analyzed. The maximum recognition distance for a container was different depending on position of attached tags, and attached tag at upside position showed a good performance. But, the recognition rate of 27 containers showed a good ability for attached tags at front side position, 30~35 cm distance to antenna, and water level 1. Therefore, to manage packaged liquid food logistics using RFID system, position of attached tag, distances between tag and antenna, and level of water should be considered.

• Journal of the Korea Safety Management & Science
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• v.10 no.3
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• pp.117-126
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• 2008

RFID system the key technology of ubiquitous era, has been emphasized in logistics. Logistic enterprises are required to apply RFID systems considering their investment costs, actual effectiveness, operational satisfaction and so on. For such a purpose, many applicable methods of RFID system have been developed A method that RFID tags are directly attached to products or pallets is utilized in most cases. However, this method requires expensive investment cost, frequent replacement of damaged tags for the small and medium (SM) third party logistics. In this paper, we analyze statistically the current status and requirements of SM third party logistics. Based on their requirements, we propose the realtime warehousing-delivery management by the method to attach a RFID tag to each warehouse rack, together with the economy analysis index in order to evaluate economical efficiency. Consequently, this method is expected to reduce Investment cost and to improve operational effectiveness and satisfaction.

• Journal of the Korea Safety Management & Science
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• v.12 no.4
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• pp.127-137
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• 2010

The today many companies are tilting to enjoy the dominant position in the globalization of global market. The past business management is focus on the price and quality, but many companies are doing our utmost for customer satisfaction of various needs of customers. Therefore, The efficient logistics management is a core element in the competitiveness of company that respond more quickly and effectively to market. Now, The companies are building an integrated SCM(Supply Chain Management) system that is able to manage and operate procurement, production, distribution & logistics activity. Among the IT infra, The RFID technique is received special attention for this successful SCM System, continuously it is being researched and developed. Also, they recognize RFID techniques that offer various services at supply chain flow, create value of company. This study propose implications in other industry for biz model development and direction based on RFID in many industry through case study for development of the distribution logistics information system on using RFID.

• Journal of Information Technology and Architecture
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• v.9 no.1
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• pp.1-10
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• 2012

To promote process effectiveness and efficiency, it is necessary that port logistics employ automated equipments for handling containers. There exists a system for automatically managing the container flow, called Control Module. However, it has limitation to assign the execution order to the machine and monitor the container flow in real time process. Business process management (BPM) provides a suitable and effective framework to address this problem including controlling and monitoring the flow of each container. Since the nature of container handling process is different with the common process in BPM that is conducted by human performer, it is necessary to adjust the BPM framework in the domain of port logistic management. This study presents a BPM framework corresponds with both human-based and machine-based activity to enhance the efficiency of port process flow including container flow. This framework is introduced as an integrated approach and mechanism of BPM application into the container handling system for the purpose of port logistics process automation.

• Journal of Distribution Science
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• v.20 no.3
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• pp.23-31
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• 2022

Purpose: The purpose of this study is to analyze the Safety and Logistical Distribution Management system in Thailand's Highway Work Zone based on data from Logistics drivers. Accidents in highway construction zones have caused enormous casualties in Thailand yearly. Statistical data shows evidence of correlation between numbers of accidents and drivers' recklessness. Research design, data, and methodology: In this study, we conducted an in- depth interview with 414 logistics drivers and highway construction workers in Khon Kaen province, Thailand. The data was collected based on 63 questionnaires aiming at capturing factors contributing to the risk of safety and cause of accidents in logistic infrastructures such as Highway work zone. Results: The result reveals two significant factors affecting safety in highway work zone, which includes construction environment and safety management system. Moreover, the result shows that feeling of afraid and confused while driving within the construction zones significantly affecting driver's risk of having an accident. Conclusions: The findings of this study offer that a strategic planning and evaluation of the logistics drivers' satisfaction and construction workers' participation to mitigate highway accidents at construction zones and that drivers' knowledge and perception toward construction safety management plays a significant role in preventing highway accidents at the construction areas.

• International Journal of Internet, Broadcasting and Communication
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• v.13 no.4
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• pp.112-120
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• 2021

Recently, the number of consumers using digital online distribution platforms is increasing. This caused the rapid growth of the e-commerce market and increased delivery volume in urban areas. The logistics system, designed ar006Fund the city center to handle the delivery volume, operates a delivery system from the outskirts of the city to the urban area using cargo trucks. This maintains an ecosystem of high-cost and inefficient structures that increase social costs such as road traffic congestion and environmental problems. To solve this problem, research is being conducted worldwide to establish a high-efficiency urban joint logistics system using urban railway facilities and underground space infrastructure existing in existing cities. The joint logistics system begins with linking unmanned delivery automation services that link terminal delivery such as cargo classification and stacking, infrastructure construction that performs cargo transfer function by separating from passengers such as using cargo platform. To this end, it is necessary to apply the device to the vertical and horizontal transportation machine supporting the vertical transfer in the flat space of the joint logistics terminal, which is the base technology for transporting cargo using the transfer robot to the destination designated as a freight-only urban railway vehicle. Therefore, this paper aims to derive holistic viewpoints needs for design requirements for vertical and vertical transportation machines and freight transportation standard containers, which are underground railway logistics transport devices to be constructed by urban logistics ecosystem changes.

• IE interfaces
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• v.16 no.4
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• pp.473-484
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• 2003

In this paper we deal with the logistics brokerage process in which a logistics agent intermediates between vehicle owners and shippers for matching empty vehicles and freights. Based on the Multi-Criteria Decision Making (MCDM) methodology, the proposed agent system matches the most preferred empty vehicle to the shipper and the most preferred freight to the vehicle owner. In the proposed agent system, an MCDM based sensitivity analysis is also used for supporting decision makers under negotiations. Among various MCDM methodologies, Analytic Hierarchy Process (AHP) is utilized in this paper. Although AHP is one of the most popular MCDM methodologies, AHP needs a number of pair-wise comparisons for assessing alternatives and hence may give excessive decision making burden to the decision makers. In this paper, in order to reduce the decision making burden, a preference function based estimation method is proposed. We can expect that the MCDM based logistics brokerage agent can be used as an efficient and effective tool for e-logistics marketplaces on the internet.

• KOREAN JOURNAL OF PACKAGING SCIENCE & TECHNOLOGY
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• v.13 no.1
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• pp.29-32
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• 2007

In a comparison the Logistics system for Agro-food of Korea and the Logistic system of Europe and Japan, the more developed countries of Europe have better systems. This well-formed rationalization of Logistics on Agro-food, and perfectly-equipped packaging system measurements for Agro-food make 100% pallet freight possible. Also, this means that a unit load system has been achieved. In Japan, the Logistic system is mainly accomplished by auction. However, it has been rapidly changing into the same type as the developed countries these days. Logistic system in Korea is also mainly accomplished by auction under the influence of Japan. However it also has been rapidly changing in to the same type as the developed countries these days. In the future, Korea has to build up international competitiveness in the face of FTA(Free Trade Agreement) era. This can happen by having better-organized Agro-food Logistics system and unit load system which results in accurate packaging system measurements.

• The Journal of Society for e-Business Studies
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• v.5 no.1
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• pp.19-37
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• 2000

There are numerous researches being studied regarding Electronic Commerce (EC), that is one of the hottest issues for the 21 century in the various areas such as management, engineering and science; etc, This paper concerns the logistics functions which are essential for completing a commerce process even under the EC environment. Even though both the traditional and the electronic commerce via internet share many common problems regarding logistics, new logistical issues are generated as the EC is being popularized. We study the logistics competitiveness under the EC environment and provide ways to improve the logistical performance. We first point the emerging logistical paradigm to check the issues under EC. Next, logistics competitiveness factors are provided. Finally we propose several ways for the logistical performance and cost perspective.