• 제목/요약/키워드: Level of Work Performance

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기혼 취업 여성이 지각하는 가정 직업 생활갈등 및 부적응 증상과 생활만족 (Work/Family Conflict. Physical/Psychological Symptoms, and Life Satisfaction of Employed Homemakers in Dual-Earner Family.)

  • 이운숙;이순형;유가효;조재순
    • 가정과삶의질연구
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    • 제9권2호
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    • pp.209-223
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    • 1991
  • The purpose of this study is to investigate work/family conflicts and its relationships with antecedent and outcome variables. 421 employed homemakers living in Seoul. Kyunggi-do , Chungju, and Daegu provided data using questionnaires. The results of path analysis showed that the level of work/family conflict was weakly correlated with demographic and managerial antecedents( age of respondent and standards for household task performance) but strongly correlated with work wetting characteristics, physical/psychological symptoms, and life satisfaction. A research model received considerable empirical support. this presumed that work/family conflict leads to negative outcomes, and was caused by the stress resulting form work setting and non-work conditions.

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공연예술서비스가 고객만족과 재구매 활성화 의도에 미치는 요인에 관한 연구 (Study of the Influence of Service Quality on Customer Satisfaction and Repurchase Intention Activation in the Performing Arts)

  • 정제윤;박현숙
    • 유통과학연구
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    • 제10권10호
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    • pp.45-57
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    • 2012
  • Purpose - This study was conducted to evaluate service quality, perceived value, and satisfaction in the performing arts in order to establish a system of relationships that predicts repurchase intention, which increasingly needs to be studied as the domestic performing arts market grows. Research design, data, and methodology - Another purpose of this study is to identify 'work-related factors' and 'performing-arts-related factors' in the performing arts industry, and to observe the influence of the core SQ factors expected to influence audiences' purchase intentions through perceived value and customer satisfaction. The empirical study to test the hypothesis was based on a review of the literature and employed the survey method; data were collected from a total of 500 audience members. Results - The major results of the analysis are as follows. First, in terms of quality factors affecting perceived value, literary quality, level, professionalism, and musical quality were shown to have a significant influence as key factors from the performing arts perspective, while reliability, convenience, and related costs were indicated to exert a significant influence as additional factors related to work. Secondly, the quality factors with a significant influence on customer satisfaction were literary quality, professionalism, and musical quality, which were shown to have a significant influence from the performing arts perspective, while only reliability was indicated to exert a significant influence on work-related factors. Third, perceived value was shown to have a strong positive (+) influence on customer satisfaction, with both perceived value and customer satisfaction exerting a significant influence on the revisit intention. Finally, according to the results a difference analysis with demographic variables, viewing variables as moderating variables, differences according to gender were indicated in the influence of literary value and lel on perceived value, and in the influence of convenience and professionalism on customer satisfaction as well. Also, in terms of the influence of perceived value on customer satisfaction, males were found to be more influenced than females. Conclusions - Based on the above results, the suggested implications of the present study are as follows. First, through the consideration of not only the crucial work perspective in performing arts services, which has been inadequate in the past, but the additional performance-related level, the previously unevenly distributed viewpoints were expanded for application. Second, in verifying the relationship between expanded quality factors and the factors that determine consumer behavior while simultaneously considering key factors and additional related factors, work-related service quality factors were shown to exert a stronger influence on perceived value and customer satisfaction than performance-related factors. Third, for service factors related to performance, the reliability factor exerts an influence on perceived value and customer satisfaction, requiring that a performance planner secure and manage diverse channels to immediately support customer requests in providing performance theater services.

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양호교사(養護敎師) 업무(業務)에 대(對)한 인지(認知) 및 기대(期待) 조사연구(調査硏究) (A Study on Recognition and Expectation on School Nurse's Work at the Primary, Secondary School Students and Their Teachers in Suwon)

  • 박영남
    • 한국학교보건학회지
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    • 제4권1호
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    • pp.100-115
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    • 1991
  • The purpose of this study is to provide the necessary data for the effective performance of school nurse's work by comparing with the recognition and expectation on school nurse's work by the students and their teachers in school settings. The sample of this study was consisted of the 441 students and 535 teachers in Suwon. The data were collected by means of a structured questionnaire from 24th, Sept, to 29th, Sept. 1990. The collected data were analyzed utilizing SAS/PC program for percentage, frequency, mean, standard deviation and chisquare test. The major findings of this study were as follows: 1. The result of analysis in recognition on school nurse's work. There is no statistically significant difference 'depending on teachers' school level, sex, age and career with school nurse(P>0.05). The students show significant difference on their school level and sex(P>0.05). Also, in the areas of school nurse's work, school clinic management has the highest recognition and school environment management has the lowest recognition. 2. The result of analysis in expectation on school nurse's work. There is statistically significant difference depending on teachers' and students' school level: the order of expectation is elementary, middle, and high school(P<0.05). In the result of comparison with students' and teachers' expectation in the same school level, there is significant difference only in elementary school(P<0.05). However, there is no statistically significant difference depending on teachers' sex, age, career with school nurse and students' sex(P>0.05). Also, in the areas of school nurse's work, school clinic management has the highest expectation and school environment management has the lowest expectation. Synthesizing the result of the study, we can have the conclusion like following. First, students' recognition on school nurse's work is lower than teachers' because most of school nurse's work is performed through their homeroom teachers or other teachers. That can be the limitation for students to recognize school nurse's work. So, there must be a chance of regular meeting between school nurse and students to perform school nurse's work effectively. For this. we must change our educational system and make school nurse charge regular lesson. Second, in each area of school nurse's work, both students' and teachers' recognition and expectation about the area of school environment management has much lower score than the other areas. This indirectly shows the school nurse don't do the work of the area actively. So, school nurses must make an effort to do the work of the area actively. And we must enforce the education of this area in education for new school nurses or re-education for school nurses.

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보호자 없는 병실 간병인의 간병업무 중요도, 지식정도와 수행정도에 영향을 미치는 요인 (Affecting Factors of Hospital Caregivers on the Level of Practice, Knowledge, and Importance of Work under No Guardian)

  • 길현희;최정실
    • 한국직업건강간호학회지
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    • 제21권1호
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    • pp.55-65
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    • 2012
  • Purpose: The purpose of this study was to provide baseline data on paid hospital-caregivers' work performance, degree of importance of caregiving, and their knowledge as well as affecting factors on the level of practice when there is no guardian. Methods: The subjects of this study were 155 total caregivers working at 9 hospitals. Data were collected by self-reported questionnaires in December, 2010. The collected data were analyzed using SPSS/WIN 17.0. Results: The caregivers' level of practice showed 4.0/5.0 points, degree of importance, 4.4/5.0 points, and knowledge, 4.3/5.0 points. The level of practice was significantly different depending on the hospital types. Significant correlations were found between level of practice, degree of importance and knowledge. The degree of importance and types of hospital attributed to 17.1% of variance in the level of practice. Conclusion: A systematic hospital caregivers' program focusing on strategy to enhance caregivers' level of practice, degree of importance and knowledge can be effective for paid hospital-caregivers when there is no guardian.

고정밀 백금저항온도계를 이용한 교정기관의 온도교정능력 수행평가 (Performance Assessment on Temperature Calibration Capability of the Calibration Laboratories Using High-Precision Platinum Resistance Thermometers)

  • 감기술;이영희;양인석
    • 센서학회지
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    • 제22권6호
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    • pp.415-420
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    • 2013
  • Calibration capabilities for thermometer calibration by comparison method were assessed using high-precision industrial platinum resistance thermometers (IPRT). It was found in the performance assessment that out of 31 laboratories who participated, 28 laboratories resulted magnitude of En number less than 1 at every calibration points they submitted results in the range from 50 to $500^{\circ}C$. The results of about 75% of the laboratories showed the difference from the assigned values less than 1/10 of the tolerance level of the class B IPRT. This indicates that the participating calibration laboratories performed with satisfactory level that was enough to calibrate IPRTs to significant precision. The sensors used in this work were manufactured and chosen by the criteria of long-term instability less than 4 mK and hysteresis less than 8 mK in the temperature range used in this work. Furthermore, the change in the resistance of the sensors in the calibration temperature range were less than the uncertainty of the calibration, 25 mK (k=2).

업무수행도 추정을 위한 직무스트레스 평가표의 비교 분석 (Comparative Analysis of Work Stress Assessment Tools for Estimating Human Work Performance)

  • 장통일;이용희;한규정;임현교
    • 한국안전학회지
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    • 제29권6호
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    • pp.144-150
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    • 2014
  • A man is a component of a large system how complex it may be so that human performance which can influence on the system safety should be included in system safety assessment. Meanwhile, human performance can vary over time due to lots of factors. Among them, stress is an indirect factor that may cause human error which can result in industrial accidents. To assess stress level of human workers, not a few assessment tools have been developed. However, it can be questionable to utilize them for human performance anticipation because they were mainly developed with the viewpoint of mental health, though stress assessment can be also required in the safety aspect. Therefore, this study aimed to survey the possibility of their application with safety purpose. About 10 kinds of work stress tools were collected and analyzed with reference to assessment items, assessment and analysis methods, and follow-up measures. The results showed that most tools focused their weights on Demands, Supports, and Relationships, in sequence. However, they, except only one tool developed by the Japanese researchers, merely advised to set up counterplans in PDCA cycle or risk management activities. In consequence, application of stress assessment tools mainly developed for mental health seemed impractical for safety purpose with respect to human performance anticipation so that it was concluded that development of a new assessment tools aimed to human performance variation and accident prevention would be inevitable.

응급실 초진간호업무 측정도구 개발 (Development of an Instrument to Measure Triage Nursing Work in Emergency Room)

  • 유경희;장금성
    • 한국간호교육학회지
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    • 제21권4호
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    • pp.477-489
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    • 2015
  • Purpose: The purpose of this study was to develop an instrument to assess emergency room nurses' knowledge and performance of triage nursing. Methods: The instrument was developed through the stages of conceptual construction, item development, and validity and reliability testing. For the validity and reliability testing, data collected from 48 emergency room nurses using questionnaires was analyzed through descriptive statistics, factor analysis, and reliability coefficients. Results: The knowledge part consisted of 30 items in nine areas, and its reliability was low (KR-20 =0.50). The correct-answer rate was 71.8%. The performance section derived from the factor analysis was composed of two factors with nine items in the triage domain and three factors with 12 items in the non triage domain. The explanatory powers of these factors for the domains were 66.1% and 70.4%, respectively. The overall reliability (Cronbach's ${\alpha}$) was .95, and the reliabilities for the two domains were .88 and .91, respectively. The nurses' mean performance level was 3.2(${\pm}0.45$). Conclusion: The specific contents of the triage nursing work were identified from the developed scale; further research is necessary to in order to develop a scale capable of higher reliability and validity.

보건소 방문간호사의 서비스 수행빈도 및 교육요구 (The Health service performance frequency and educational needs among the visiting nurses of public health centers)

  • 김진학;송민선
    • 가정∙방문간호학회지
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    • 제22권1호
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    • pp.22-37
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    • 2015
  • Purpose: This study aimed to compare the health service delivery level and educational needs by work experiences and types of public health center among the nurses who work as visiting health services workers at public health centers. Methods: Data collected from 484 nursing staff for 2 weeks, was analyzed using the SPSS program t-test, ANOVA, and Spearman Rank-Order Correlation. Nurses with more than 2 years experience were 79.1%; and 43.6% of the subjects worked within Gun type public health centers. Results: The health service performance frequency of metropolitan city type public health centers was significantly high in the areas of education, behavior pattern, chronic disease, pregnant women & infants, and multi-cultural family. The health service performance frequency of Gun type public health centers was significantly high in the areas of type of test, fundamental nursing, and basic rehabilitation. In addition, the correlation between the performance frequency and educational needs was positively correlated, and the subjects with greater educational needs performed more. Conclusion: Educational programs should be designed according to the types of public health centers rather than work experiences, especially in systematic training for frequently performed items after reviewing the practice precisely.

감전재해 예방을 위한 전기공사업의 특성에 관한 연구 (A Study on the Characteristic of Electrical Construction Work for Prevention of Electric Shock Accident)

  • 최상원
    • 한국안전학회지
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    • 제29권5호
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    • pp.29-34
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    • 2014
  • The live line working is inherently dangerous as the workers have to work under the risk of electrical shock and most of works are carried out at height. The live line working need the some specific techniques and higher level safety measures such as a risk assessment to carry out works safely, but the electrical construction companies performed live-line working are usually small-sized companies. They have less capacity to have own safety management system. This study intended to conduct an in-depth analysis on the cause of electric shock accidents to provide basic data for policy proposing taking into considering the past eleven years for a long-term plan. And the aim of this study is to propose the policy about the equipment performance standards and/or worker's safety standards to revise the standards for preventing electric shock accidents, moreover, co-relation of the electrical work order form and on safety workings, especially electrical construction company/work.

항공교통관제사의 피로.스트레스 요인 (Fatigue and Stress of Air Traffic Controllers in Korea)

  • 윤용식;이수란;손영우
    • 한국항공운항학회지
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    • 제20권1호
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    • pp.76-85
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    • 2012
  • Air traffic controllers often experience fatigue and stress on the job due to work-related factors. Performance impairment resulting from fatigue and stress is an important concern for aviation safety. The goal of this research was to investigate fatigue and stress factors for air traffic controllers. The research involved an extensive literature review of fatigue and stress in the air traffic control environment and surveyed fatigue and job stress level of Korean air traffic controllers compared to other occupation groups. Results of survey showed that fatigue and stress levels of air traffic controllers were significantly higher than other occupation groups. Specially air traffic controllers reported that night work created high level of fatigue and perceived that physical environment and job demand induced high level of stress. In addition, implications for fatigue and stress management were discussed.