• Title/Summary/Keyword: Leadership Performance

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The Critical Success Factors of Six Sigma in China Manufacturing Industry

  • Yi-Zhong, Ma;Gang, Yue;Li-Lin, Wang;Ree, Sang-Bok
    • International Journal of Quality Innovation
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    • v.9 no.2
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    • pp.39-56
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    • 2008
  • Six Sigma has been one of main quality improvement approaches since Motorola first invented Six Sigma in 1987. Many scholars and consult experts have discussed the critical success factors of implementing Six Sigma management, but most of them are based on related theories or qualitative analyses. In the paper, we first review critical success factor of Six Sigma status quo based on literature. Then we design the questionnaire and survey China manufacturing enterprises that have introduced Six Sigma management. And finally, we analyze the critical success factors of China manufacturing industry implementing Six Sigma management by using structural equation model and find that leadership and Six Sigma strategy, focus on market and customer, evaluation and motivation, selecting, managing and implementing Six Sigma projects are four critical success factors of China manufacturing enterprises implementing Six Sigma management. At the same time, the paper also presents the relationships between the critical success factors. The results are of important role in China manufacturing industry locating resources, eliminating waste and improving Six Sigma performance.

A Study on Causality between Total Quality Management and Performance of Secondary-Care Hospital Using Malcolm Baldrige National Quality Award Model for Healthcare (말콤 볼드리지 모형을 이용한 2차 의료기관의 전사적 품질관리와 성과 간의 인과관계 연구)

  • Kwon, June-Duk;Yoon, Chiho;Oh, Hyun-Jong;Park, Beom-Gyu;Kim, Yang-Kyun
    • Journal of Korean Society for Quality Management
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    • v.43 no.1
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    • pp.11-30
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    • 2015
  • Purpose: The purpose of this study is to lay groundwork for future research on the outcomes of national quality awards for secondary-care healthcare organizations. Methods: For this study, a secondary-care hospital was selected through a convenience sampling method and all of its organizational members participated in complete enumeration survey using 109 survey questions derived from the MBNQA criteria for healthcare through structural equation modeling (SEM) Results: As a result, Leadership was shown to drive Foundation and Direction, which affect System that creates Results with 12 hypotheses supported out of 18 hypotheses established. Conclusion: The findings of this study will provide valuable implications to the top management of secondary-care hospitals for self-examining quality management and promoting sustainable competitiveness.

An Organizational Diagnostic Model for Food Service Firms Using the Delphi Technique (외식기업 조직진단모형 개발에 관한 연구 - 델파이 기법으로 -)

  • Paik, Yu-Tae;Choi, Serin;Choi, Kyu-Wan
    • Journal of the Korean Society of Food Culture
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    • v.28 no.3
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    • pp.282-292
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    • 2013
  • The purpose of this study is to identify a suitable organizational diagnostic model for analyzing the management efficiency of food service firms. We used the three-iteration Delphi technique on a panel of 19 business employees, 7 industry experts, and 4 employees in the food service industry. A total of 36 assessment indicators were developed through this panel, with numerous major findings. First, it is important to evaluate the leadership qualities of employees in terms of their motivation and competency. Second, it is important to evaluate the ability of employees to interface well with other employees. Third, it is important to evaluate and manage the brand image recognized by customers. Fourth, it is important to evaluate the fairness and regularity of the rewards given for an excellent job performance. Fifth, it is important to evaluate the level of communication and information distribution in the organizational culture. Last, but not least, it is important to evaluate the transparency and fairness of an organization in its human resource management (HRM) and the efficiency of its organizational structure. In conclusion, this study empirically shows how food service firms can develop an organizational diagnostic model to increase their managerial efficiency.

The Role of Professors' Intellectual Stimulation for Intellectual Growth among Chinese Students Who Study in Korea: The Moderating Effect of Growth Need Strength

  • Hahm, Sangwoo;Chen, Linlin
    • International Journal of Advanced Culture Technology
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    • v.8 no.3
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    • pp.45-53
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    • 2020
  • Professor's role is one of various ways to improve students' academic achievement. Professors can be role models for students, motivate them to achieve higher performance, and have various influences on them. Therefore, depending on professor's role, students' attitudes and behaviors may be different, and their academic achievements may also be different. In this regard, this research focused on the intellectual growth that can be regarded as Chinese students' academic achievement. Thus, the importance of professor's intellectual stimulation behavior was emphasized and it was clarified as a way to improve the intellectual growth. Furthermore, students with a higher level of growth need strength, they are more likely to have higher intellectual growth because they put a premium on their self-growth. In order to increase the influence of professor's intellectual stimulation, we focused on the student's growth need strength. Thus, this research examined the moderating effect of growth need strength between intellectual stimulation and intellectual growth. The results showed that intellectual stimulation improved intellectual growth. In addition, growth need strength positively moderated the relationship between intellectual stimulation and intellectual growth. Therefore, it suggested the implications that professors should behave appropriate behavior according to students' personal characteristics.

Contexts and Directions of the Collaboration between Public Health Centers and Community Partners for Health Promotion (보건소의 지역사회 건강증진 협력 모색)

  • Yoo, Seunghyun;Kim, Kwang Kee
    • Korean Journal of Health Education and Promotion
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    • v.30 no.4
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    • pp.77-85
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    • 2013
  • Objectives: This paper discusses the current contexts of the collaboration between public health centers(PHCs) and community partners for health promotion. Then it suggests directions for the development and enhancement of the collaboration. Methods: The discussion in this paper is based on key literature on community health promotion, including literature reviews and case reports. Results: PHCs are mostly engaged in networking and cooperation rather than collaboration with the community. A typical pattern of cooperation is where PHCs provide healthy-setting types of programs to the community in single-partnered relationships. Current cooperation rarely involves co-planning by a multi-partnered partnership, and is greatly influenced by the interest of PHC directors and PHC performance evaluation indicators. Systems change is recommended to foster collaboration for community health promotion. Such change involves: shared understanding of health promotion and collaboration, inclusion of collaboration mechanism in public health governance, leadership development, capacity enhancement of all partners. role definition of PHCs for community collaboration, and development of collaborative system, at the least. Conclusions: At this point where collaboration should be more than rhetoric, multi-faceted, intersectoral, and concurrent approaches are required to create discourses, to develop cases, and to share experience for actual realization of collaboration for community health promotion.

Analysis of Causal Relationship among Performance Factors of Quality Management in Korean Public Enterprises : Using Malcolm Baldrige Non-profit Criteria (공기업 품질경영 성과요인간의 인과관계 분석에 관한 연구: 제조분야 및 의료분야와의 비교를 중심으로)

  • Moon, Jae-Young;Lee, Sang-Chul;Lee, Dong-Ki;Suh, Young-Ho
    • Journal of Korean Society for Quality Management
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    • v.37 no.1
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    • pp.10-19
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    • 2009
  • The objective of this study is to analyze the causal relationship among Non-profit Criteria of the Malcolm Baldrige National Quality Award(MBNQA) and to compare the casuality among company, hospital and non-profit organization field. The survey instrument consists of 94 questions from the seven categories of the MBNQA. Structural Equation Modeling (SEM) is used to analyze the empirical data and estimates the path coefficients among the MBNQA categories. The result of our research is as follows, First, the Leadership effects on as a driver of all factors. Secondly, the positive effect of the Foundation on the Direction and the System categories, Finally, the positive influence of the Direction on the System categories of the MBNQA model. In this study, most hypothesis are statistically significant.

Analysis for the Causal Relationship of Education Quality Factors in Korea

  • Lee, Jin-Choon;Lee, Hong-Woo
    • International Journal of Quality Innovation
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    • v.6 no.2
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    • pp.147-166
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    • 2005
  • The purpose of this study is to analyze the causal relationship, in the perspective of Total Quality Management, among the education quality factors, which were suggested in the previous researches. Lee et al. [16] had tried to analyze the relationship among education factors, but they did not estimate the education factor using latent variable concept, which is very reasonable and efficient to represent the constructed concepts. So this study attempts to analyze the causal relationship among education quality factors, represented as latent variables used in structural equation modeling (SEM), and compared with each other. In this study, education quality factors were measured by several measures, constructed as several latent variables, and then processed with AMOS, the most efficient statistical package in the SEM area. In order to analyze the causal relationship among the education quality factors constructed as latent variables, this study designed the structural equation model with suggested factors and established several research hypotheses. This study discovered a prominent causality among the education quality factors, such as education leadership, student scholastic performance and satisfaction of education quality, which is similar to that of previous research. This outcome is really a unique Korean syndrome manifest within our educational career orientation.

A Research on Improving School Evaluation System for Quality School Education (학교교육 질 제고를 위한 학교평가 체제 개선 연구)

  • Won, Hyo-Heon
    • Journal of Fisheries and Marine Sciences Education
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    • v.26 no.1
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    • pp.223-235
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    • 2014
  • The purpose of this study is to investigate school administrators' perceptions of school evaluation, examining the current situation in the hope of finding solutions to the problems caused by current evaluation. The subjects of this research were consisted of 230 middle and high school administrators in Busan. The instrument used for the study were the questionnaire included 27 questions concerning the current situation, the problems and improvements of school evaluation. The results of this study were as followed: (1) school administrators generally have a positive attitude toward school evaluations. But, they thought need to enhance their leadership qualities so that teachers can feel more positive about participating in school evaluation. (2) school administrators have to show more of an interest in the planning, performance and the use of the results of evaluation. (3) to enhance the quality of teaching practices in school they have to improve their methods for providing feedback of the results of evaluations. (4) the biggest problem related to school evaluation is the lack of quality and professional knowledge of the evaluation teams. And each school develops a unique curriculum and focuses on the improvement of instruction methods.

The Evolution of Research on Quality: Papers Published in Journal of the Korean Society for Quality Management (2007-2011) (품질연구의 발전 : 2007-2011년 품질경영학회지 게재 논문을 중심으로)

  • Lee, Don-Hee;Kim, Youn-Sung;Lee, Dong-Won;Cho, Jung-Rae
    • Journal of Korean Society for Quality Management
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    • v.40 no.2
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    • pp.94-105
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    • 2012
  • The purpose of this study is to identify and classify main research streams and trends on papers published in Journal of the Korean Society for Quality Management (JOKSFQM) during a five year period, from 2007 to 2011. 228 papers published during the period were collected for the study and analyzed to classify dimensions of research in terms of research themes, methods, and industries, etc. The results of the study showed that the 28 of 36 themes, which are presented by the Korean Society for Quality Management (KSFQM), are related to quality issues and new six themes are studied. The total of 34 themes is classified into seven research categories based on previous studies as follows: 32 % of process areas, 30.3% of leadership, 7.5% of customer and market focus, 5.6% of organizational performance, 6.6% of strategic planning, 1.3% of workforce, and 15.8% of other areas. The results indicate that quality related research need to reflect new demands of rapidly changing business market environment, such as innovation, ethic, and/or social responsibility, etc.

Data Mining-Aided Automatic Landslide Detection Using Airborne Laser Scanning Data in Densely Forested Tropical Areas

  • Mezaal, Mustafa Ridha;Pradhan, Biswajeet
    • Korean Journal of Remote Sensing
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    • v.34 no.1
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    • pp.45-74
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    • 2018
  • Landslide is a natural hazard that threats lives and properties in many areas around the world. Landslides are difficult to recognize, particularly in rainforest regions. Thus, an accurate, detailed, and updated inventory map is required for landslide susceptibility, hazard, and risk analyses. The inconsistency in the results obtained using different features selection techniques in the literature has highlighted the importance of evaluating these techniques. Thus, in this study, six techniques of features selection were evaluated. Very-high-resolution LiDAR point clouds and orthophotos were acquired simultaneously in a rainforest area of Cameron Highlands, Malaysia by airborne laser scanning (LiDAR). A fuzzy-based segmentation parameter (FbSP optimizer) was used to optimize the segmentation parameters. Training samples were evaluated using a stratified random sampling method and set to 70% training samples. Two machine-learning algorithms, namely, Support Vector Machine (SVM) and Random Forest (RF), were used to evaluate the performance of each features selection algorithm. The overall accuracies of the SVM and RF models revealed that three of the six algorithms exhibited higher ranks in landslide detection. Results indicated that the classification accuracies of the RF classifier were higher than the SVM classifier using either all features or only the optimal features. The proposed techniques performed well in detecting the landslides in a rainforest area of Malaysia, and these techniques can be easily extended to similar regions.