• Title/Summary/Keyword: Leader-member exchange

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A Study on the Relationships among Personality, LMX(Leader-Member Exchange) and Innovative Behavior of Foodservice Employees' (외식서비스종사원의 성격특성, LMX, 혁신행동 간의 영향관계 연구)

  • Kim, Young Hun
    • Culinary science and hospitality research
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    • v.21 no.4
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    • pp.175-191
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    • 2015
  • The purpose of this study is to investigate the relationships among personality, LMX(leader-member exchange), and innovative behavior of the employees engaged in the foodservice business. In order to achieve the purpose of this study, a literature review was first carried out concerning personality, LMX, and innovative behavior of employees. The questionnaire survey was conducted on foodservice employees working at a hotel buffet restaurant and an independent buffet restaurant in the Busan area. The survey period was from Oct. 1, 2014 to Oct. 15, 2014, and 236 cases were used for analysis. The results are as follows. Foodservice employees who are agreeable and extroverted are likely to develop innovative ideas in the course of their job duties. In addition, foodservice employees who are agreeable, extroverted and conscientious are likely to practice innovative ideas. LMX, especially the contributable relationship between leader and employee, has a positive effect on the development of innovative ideas, and the contributable, respectable, and loyal relationship between leader and employee has a positive effect on the practice of innovative ideas in the foodservice industry.

Influence of Leader-Member Exchange Quality of Head Nurses and Clinical Nurses on Organizational Commitment and Job Satisfaction in Clinical Nurses (수간호사와 일반간호사의 교환관계의 질이 일반간호사의 직무만족과 조직몰입에 미치는 영향)

  • Yi, Hyang-Hwa;Yi, Yeo-Jin
    • Journal of Korean Academy of Nursing Administration
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    • v.20 no.2
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    • pp.195-205
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    • 2014
  • Purpose: The purpose was to identify the influence the quality of head and clinical nurses' LMX (Leader-Member Exchange) on job satisfaction and organizational commitment. Methods: The participants were 42 head nurses and 202 clinical nurses who worked in 7 hospitals with more than 300 beds in I-city. The data were collected from March 10 to April 10, 2013 using a self-report questionnaire. Data analysis was performed using hierarchical regression with the SPSS/WIN 20.0 program. Results: The mean score for head nurses' LMX quality was 3.66 and for clinical nurses, 3.51. Clinical nurses' LMX quality and age had a positive impact on job satisfaction (F=8.00, p<.001). Clinical nurses' LMX quality and marriage (not single) had a positive impact on organizational commitment (F=6.76, p<.001). Conclusion: The LMX quality of head nurse was higher than that of clinical nurses, but did not positively affect clinical nurses' job satisfaction or organizational commitment indicating that the LMX quality of clinical nurses is more important than that of head nurse. Thus head nurses should make efforts to lead their units or teams in a positive and friendly way. This positive recognition will promote greater job satisfaction and organizational commitment of clinical nurses.

Assessment of LMX as Mediator in Procedural Justice - Organizational Citizenship Behavior Relationship

  • Salman, Ahmad
    • East Asian Journal of Business Economics (EAJBE)
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    • v.1 no.1
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    • pp.1-7
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    • 2013
  • Purpose: Organizational justice is not considered as objective variable, but considerably, it is the employee's perceptions about an organization. Since the last four decades, researchers endorsed the significant importance of organizational justice on motivation and work behaviours like turnover intentions, trust, motivation, organizational commitment, job satisfaction, in-role and organizational citizenship behaviour. Accordingly, scant literature is available on procedural justice - organizational citizenship behaviour via mediating role of leader-member exchange (LMX) in higher education context especially in Asian countries like Pakistan. Research Design, Data and Methodology: Cross - sectional study design was used and data was collected from the 452 permanent and contractual teaching faculty serving in different positions at private and public sector degree awarding institutes / universities accredited by Higher Education Commission (HEC) of Pakistan. Mediated regression analysis, as proposed by Baron and Kenny (1986), was employed to address the research hypothesis. Results: Results showed that procedural justice and LMX was positively impacted on OCB and LMX also fully mediates the relationship of procedural justice and organizational citizenship behaviour (OCB). Conclusion: The result indicated that LMX fully mediates the relationship of procedural justice and organizational citizenship behaviour.

The Effects of LMX and Feeling Trusted on Job Performance and Workplace Ostracism Among Salespeople

  • Xue, Yang;Moon, Jaeseung
    • Journal of Distribution Science
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    • v.17 no.4
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    • pp.41-50
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    • 2019
  • Purpose - The purpose of this study is to examine the impact of leader-member exchange (LMX) on employees' behaviors as well as to test the mediating roles of feeling trusted in the relationships. Research design, data, and methodology - Survey data were collected and analyzed from 285 sales people who work for various organizations in eastern China. The corresponding research models were verified using SPSS 22 and Amos 22. Results - The empirical results show that LMX plays a positive role in job performance and is positively related with subordinate's feelings of trust. However, the study was shown to have negative correlations between LMX and workplace ostracism. Feeling trusted by superiors mediated the relationship between LMX and job performance, resulting in employees being more motivated to do better, creating a positive synergetic effect. However, this relationship did not show to have significant mediating effects on the relationship between LMX and workplace ostracism. Conclusions - This study further enriches the relevant theory of LMX and has significance for management practices such as distribution sectors, guiding leaders to create a suitable team atmosphere. Leaders need to pay attention to build a high quality LMX with employees based on the empirical results of this study.

An Empirical Study on the Antecedents and Outcomes of Leader-Member Exchange Quality in the Korean Army Platoons (상하간 교환관계의 질의 영향요인과 결과에 관한 실증연구 : 육군 소대장과 소대원을 대상으로)

  • 이무신;손병호;김태준
    • Journal of the military operations research society of Korea
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    • v.22 no.2
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    • pp.49-72
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    • 1996
  • This study examined the antecedents and outcomes of leader-member exchange (LMX) quality in the Korean Army platoons. Although a number of studies have devoted substantial attention to the application of the LMX theory in various organizational settings, there has been no effort to verify or to apply the model to a military situation. In this paper, we tried to build an integrative LMX model to apply to the Korean army. We developed, on the basis of literature review, an integrative framework describing the factors affecting the LMX quality, LMX quality outcomes and the moderators of LMX quality-outcomes. Then we collected data from the 404 lieutenant-soldier dyads. The analysis of the data showed that 1) interpersonal variables (perceived similarity and liking of soldier) and LMX quality were significantly related, 2) LMX quality and outcome variables(soldier's performance, job satisfaction, and morale) were significantly related, and 3) the relationship between LMX quality and soldier's performance were strongly significant when task challenge is high but nonsignificant when task challenge is low, while there were nonsignificant or weekly significant relationships between LMX quality and soldier's performance when task challenge is moderate. The results are basically coinciding with the previous research, except that, with the low challenge tasks, the LMX quality did not affect soldier's performance, which seems to be due to the directive leadership style of the lieutenants. The theoretical and practical implications and future research directions are discussed.

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A Study on the Leader-Member Exchange on Subordinates' Perceived Use of Power and Conflict Handling Reference (리더-구성원 교환관계, 상사의 권력행사 유형 및 갈등해결 방안의 관련성에 관한 연구)

  • Lee, Kyu-Man
    • Korean Business Review
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    • v.19 no.2
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    • pp.47-67
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    • 2006
  • This paper examined the relationships between LMX, perceived use of power and conflict handling references. The empirical study was made by questionnaire survey. The sample was consisted in 615 office workers of 25 large corporations in Korea. Results of analysis of t-test indicated that LMX was significant difference in outcome variables such as perceived use of power and perceived conflict handing references. The limitation and future directions of the study were suggested.

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Impact of IS Employees' Interpersonal Conflict on Turnover Intention (IS 인력의 조직내 갈등이 이직의도에 미치는 영향에 관한 연구)

  • Kim, Young-Kyun
    • Journal of Korea Society of Industrial Information Systems
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    • v.15 no.4
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    • pp.71-81
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    • 2010
  • The purpose of this study is to examine the moderating effects of the Leader-member exchange(LMX) on relationship between the interpersonal conflict and turnover intention. Since effective management of IS personnel is important issue for the IS related researchers and practitioners since their turnover rate has been known to be high and skilled personnel have been in short supply. We develop the hypotheses from the prior studies and empirically testing them in the context of IS personnels from various companies located in vicinity of capital city of Korea. This empirical study show interesting results. Good leader-member exchange has the moderating effect on the management of interpersonal conflict level and drastic reduction of the turnover behavior. Based on the analyzed results, we discussed the theoretical implications and limitations.

Congruence in Leader and Follower Perceptions of Leader-Member Exchange: Relationships with Organizational Commitment and Perceptions of Organizational Politics (리더-구성원 교환관계에 대한 리더와 구성원 지각의 정합성: 조직정치지각과 정서적 조직몰입의 관계를 중심으로)

  • Park, Jae-Chun
    • The Journal of the Korea Contents Association
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    • v.16 no.11
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    • pp.240-252
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    • 2016
  • The purposes of this paper examines the extant to which congruence in leader and follower rating of LMX quality is related to organizational commitment, and perceptions of organizational politics(POPs). A conceptual model is introduced that identifies four combinations of leader and follower LMX ratings of Cogliser et al.(2009): balanced/low LMX(low leader and follower LMX), balanced/high LMX(high leader and follower LMX), follower overestimation(low leader LMX/high follower LMX), follower underestimation(high leader LMX/low follower LMX). The summary of results based on a sample of 236 matched pairs of leaders and followers in KOREA is as follows: First, balanced/high LMX and follower overestimation were associated with relatively high levels of affective organizational commitment, and perceptions of organizational politics. However, follower underestimation and balanced/low LMX was related to low levels of follower outcomes. In particular, follower underestimation and balanced/low LMX were significantly different from balanced/high LMX and follower overestimation. Second, perceptions of organizational politics was negatively related to affective organizational commitment in the four LMX relationship types. Especially, the negative relationship between POPs and organizational commitment was stronger for people who are low as compared with high in LMX quality. Theoretical and practical implications of our findings as well as directions for future research are provided.

The Influency of Senior welfare center's organizational culture, Social worker's Emotional Intelligence on Effect of Leader- Member Exchange(LMX), Team-Member Exchange(TMX) (노인복지관의 조직문화와 사회복지사의 감성지능이 LMX(리더-구성원 관계), TMX(팀-구성원 관계)에 미치는 영향에 관한 연구)

  • Shim, Sun-Kyung
    • Proceedings of the Korea Contents Association Conference
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    • 2017.05a
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    • pp.85-86
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    • 2017
  • 본 연구는 노인복지관 사회복지사들을 대상으로 LMX, TMX를 높이기 위하여 조직문화 감성지능의 영향을 실증적으로 검증하였다. 본 연구는 경기도 지역의 150 노인복지관을 대상으로 총 315부의 설문조사를 실시하였다. 조사는 우편으로 진행하였고, 회수된 설문지는 총 33개 기관 189부이다. 조사기간은 2016년 1월부터 두달간 이루어졌고 요인분석, 기술통계, 다중회귀분석방법으로 분석하였다. 분석결과, 관계문화와 사회복지사의 감성지능이 LMX, TMX에 정적인 영향을 보였다. 이러한 결과를 토대로 노인복지관의 구성원들의 수평적, 수직적 상호관계를 증진하기 위하여 관계문화의 형성이 필요하며, 구성원들의 감성지능의 중요성을 확인하였다.

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The Relationship between Perceptions of Organizational Politics and Perceived Work Performance: Focusing on the 3-way interaction Effect of Leader-member Exchange and Self-efficacy (조직정치지각과 지각된 업무성과: 리더-구성원 교환관계와 자기효능감의 삼원조절효과를 중심으로)

  • Park, Jae-Choon
    • The Journal of the Korea Contents Association
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    • v.16 no.8
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    • pp.48-58
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    • 2016
  • The purpose of this study is to identify the effects of perceptions of organizational politics(i.e., POPs) and leader-member exchange(i.e., LMX) on the perceived work performance. Also, this paper investigates the moderating effect of LMX on the relationship between POPs and work performance. Particularly, this study is to expand on prior research by investigating the three-way interaction effect of LMX and self-efficacy. The summary of results based on a sample of 280 employees who were working in various organizations in KOREA is following. First, POPs were not significantly related to perceived work performance. Second, LMX was positively and significantly related to perceived work performance. Third, LMX did not moderate the negative relationship between POPs and perceived work performance. Finally, our results showed that for individuals with a high level of self-efficacy, LMX moderates the negative relationship between POPs and perceived work performance. That is, for individuals with a high level of self-efficacy, POPs were positively related to work performance under high LMX(in-group), but were negatively related to work performance under low LMX(out-group). Theoretical and practical implications of our findings as well as directions for future research are provided.