• Title/Summary/Keyword: Knowledge-based trust

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Evaluating Interactive Fatigue Management Workshops for Occupational Health Professionals in the United Kingdom

  • Ali, Sheila;Chalder, Trudie;Madan, Ira
    • Safety and Health at Work
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    • v.5 no.4
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    • pp.191-197
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    • 2014
  • Background: Disabling fatigue is common in the working age population. It is essential that occupational health (OH) professionals are up-to-date with the management of fatigue in order to reduce the impact of fatigue on workplace productivity. Our aim was to evaluate the impact of one-day workshops on OH professionals' knowledge of fatigue and chronic fatigue syndrome (CFS), and their confidence in diagnosing and managing these in a working population. Methods: Five interactive problem-based workshops were held in the United Kingdom. These workshops were developed and delivered by experts in the field. Questionnaires were self-administered immediately prior to, immediately after, and 4 months following each workshop. Questionnaires included measures of satisfaction, knowledge of fatigue and CFS, and confidence in diagnosing and managing fatigue. Open-ended questions were used to elicit feedback about the workshops. Results: General knowledge of fatigue increased significantly after training (with a 25% increase in the median score). Participants showed significantly higher levels of confidence in diagnosing and managing CFS (with a 62.5% increase in the median score), and high scores were maintained 4 months after the workshops. OH physicians scored higher on knowledge and confidence than nurses. Similarly, thematic analysis revealed that participants had increased knowledge and confidence after attending the workshops. Conclusion: Fatigue can lead to severe functional impairment with adverse workplace outcomes. One-day workshops can be effective in training OH professionals in how to diagnose and manage fatigue and CFS. Training may increase general knowledge of fatigue and confidence in fatigue management in an OH setting.

The effect of external knowledge search on innovation performance: the moderating effect of knowledge protection and environment uncertainty (외부지식탐색이 기업의 혁신 성과에 미치는 영향: 지식 보호와 환경 불확실성의 조절효과를 중심으로)

  • Kang, Shinhyung;Hwang, JungTae;Park, Sangmoon
    • Knowledge Management Research
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    • v.17 no.3
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    • pp.117-136
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    • 2016
  • External knowledge search is critical to expand the firm's knowledge base, increasing the innovation performance. However, prior literature has paid less scholarly attention on the boundary condition of the search activity. In particular, the few literatures on the contingency factors are either conceptual or focus on the firm characteristics such as resources and capability. In this regard, this study argues the negative moderating effect of knowledge protection and environmental uncertainty of a firm on the positive relationship between external knowledge search and innovation performance, because these contingency factors hamper the reciprocity and the mutual trust between the firm and its external partner that provides knowledge needed in the innovation process. The empirical analysis is based on the sample drawn from Korean Innovation Survey, provided by STEPI in Korea. The sample consists of 1,637 respondent firms that experienced product innovation during the survey period. We could find statistically supporting results for the negative moderating effect on the positive relationship between external knowledge search and innovation performance. This study extends the academic debate on the boundary conditions of external knowledge search and provides managerial implications for successful product innovation.

The Relationship between Workers' Knowledge Sharing Intention and Innovation Behavior in General Hospitals (종합병원 지식근로자의 지식공유 의도와 혁신행동 간의 관계)

  • Lee, Hyun-Sook
    • The Korean Journal of Health Service Management
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    • v.7 no.4
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    • pp.233-241
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    • 2013
  • The purpose of this study is to investigate factors affecting workers' knowledge sharing on knowledge sharing and innovation behavior in general hospitals. This study is based on factors of knowledge sharing such as incentives, reciprocal benefits, behavioral control, and subjective norm, CEO's support, rewards system, IT system, and trust. Data were assessed using 148 workers who work in 3 hospitals in Seoul, Kyunggi, Chunkcheong-do. Data were collected with self-administered questionnaires from April 1 to 31 in 2013 and analyzed SPSS 18 and SEM(structural equation modeling). The results of the study were as follows. First, knowledge sharing intention as well as innovation behavior was statistically significant in behavioral control and IT system. Second, knowledge sharing intention turned out to be positive effect for innovation behavior. This study identified a couple of factors affecting workers' knowledge sharing on knowledge sharing intention and innovation behavior. The the implications of these factors are discussed and areas for developing hospital's knowledge management strategies are fostered and knowledge sharing intention and innovation behavior.

The Effect of Social Network Services Determinants on Word Of Mouth (구전에 영향을 미치는 SNS 제 요인에 관한 연구)

  • Wei, Hua;Kim, Kyungmin
    • The Journal of Information Systems
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    • v.24 no.1
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    • pp.1-25
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    • 2015
  • Social Network Service (SNS) has been played an important role in the life with the expansion of the modern technology in the cellular communication. More knowledge and understanding should be inevitable even if companies have taken advantage of SNS through word of mouth as one of the new paradigm. In most cases the crucial benefit or peculiarity of SNS has been overlooked because only general aspects of SNS have been applied in the online situation. As a result of this, same paradigm has been considered in reality as SNS was just used one of the marketing tools. However, essential aspects of SNS were investigated to see the relation of usage intention and word of mouth in this study. The hypothesis of the effect of continuous intention of the usage, trust and word of mouth was made and reviewed statistically. The statistical analysis showed there was significant among relationship, context, perceived service quality and continuous intention of the usage. In addition to that, self-expression, relationship, perceived service quality and trust were significant. Finally the continuous intention of the usage and word of mouth was significant as well. Based on this study, SNS provided by the companies could be effective to the customers in terms of word of mouth while different trend was shown in terms of trust.

A Meta-analysis of Relationship among Satisfaction, Trust, and Loyalty in E-commerce (전자상거래 연구에서 만족, 신뢰 그리고 충성도 간에 관계에 관한 메타분석)

  • Nam, Soo-Tai;Yang, Ki-Seol;Jin, Chan-Yong
    • Journal of the Korea Institute of Information and Communication Engineering
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    • v.19 no.7
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    • pp.1711-1718
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    • 2015
  • A Meta-analysis refers to a statistical literature synthesis method from the quantitative results of many known empirical studies. Recently, the convergence of knowledge-based society and, information telecommunication technologies has a rapid impact on politics, economics and various fields. A meta-analysis was conducted to identify the relationships among satisfaction, trust, and loyalty in e-commerce studies. A total of 57 research papers published in Korean academic journals during 2002 and 2013 were reviewed and the causal relationships among satisfaction, trust, and loyalty in e-commerce were established. The result of the meta-analysis might be summarized that the highest effect size (r =. 591) was in the path from the satisfaction to the trust. The second biggest effect size (r =. 554) was found in the path between the satisfaction to the loyalty. The third biggest effect size (r =. 552) was found in the path between the trust to the loyalty. By the way, the smallest effect size (r =. 484) was found in the path between the trust to the satisfaction.

A Study of Consumers' Perceived Risk, Privacy Concern, Information Protection Policy, and Service Satisfaction in the Context of Parcel Delivery Services

  • Se Hun Lim;Jungyeon Sung;Daekil Kim;Dan J. Kim
    • Asia pacific journal of information systems
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    • v.27 no.3
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    • pp.156-175
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    • 2017
  • The proposed conceptual framework is based in the relationships among knowledge of personal information security, trust on the personal information security policies of parcel delivery service companies, privacy concern, trust in and risk of parcel delivery services, and user satisfaction with parcel delivery services. Drawing upon both cognitive theory of emotion and cognitive emotion theory that complement each other, we propose a research model and examine the relationships between cognitive and emotional factors and the usage of parcel delivery services. The proposed model is validated using data from customers who have previously used parcel delivery services. The results show a significant relationship between the cognitive and affective factors and the usage of parcel delivery services. This study enhances our understanding of parcel delivery services based on the consumers' psychological processes and presents useful implications on the importance of privacy and security in these services.

A Meta-analysis of Relationship between Satisfaction, Trust and Loyalty on E-commerce (전자상거래 연구에서 만족, 신뢰 및 충성도 관계에 대한 메타분석)

  • Nam, Soo-tai;Kim, Do-Goan;Jin, Chan-yong
    • Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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    • 2014.05a
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    • pp.194-196
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    • 2014
  • A Meta-analysis refers to a statistical literature synthesis method from the quantitative results of many known empirical studies. Recently, the convergence of knowledge-based society and e-commerce, information telecommunication technologies has a rapid impact on politics, economics and various fields. We conducted a meta-analysis and review of between satisfaction, trust and loyalty on e-commerce researches. This study focused a total of 57 research papers that established causal relationships in between satisfaction, trust and loyalty on e-commerce published in Korean academic journals during 2002 and 2013. The result of the meta-analysis might be summarized that the highest effect size in the path from the satisfaction to the trust with the effect size(0.591). Based on these findings, several theoretical and practical implications were suggested and discussed with the difference from previous researches.

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Relationship Maturity Model with SKT Case: Dancing with Knowledge Partners (관계 성숙 모형과 SKT사례: 지식 파트너와 함께 춤을)

  • Kwon, Tae H.;Lee, Kang Up;Choi, Jaewoong
    • Knowledge Management Research
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    • v.8 no.1
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    • pp.15-28
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    • 2007
  • In the age where the Internet changes everything, even the earth has become flat. The boarders between nations, locations, times, and industries are not meaningful, and no single company can do the whole process well. Therefore, various types of 'Value network' and 'Relation web' emerge for moving first and learning fast. Both the relationship maturity model (RMM) proposed and the partnership management initiatives at SKT demonstrate that the concept is important, and that the final goal can be reached only through a series of critical outcome at each phase. In particular, recognizing as core infrastructures various online/offline channels, deep trust, and rich communications is an important finding for a successful relationship management. Also, related literatures suggest the following key factors to be influential in more than two phases: professionalism including expertise, similarity, channel infrastructure, trustful/trustworthy, and absorptive capacity. Based on these findings, future efforts need to be put on the research & development of related measurement and management tools. It is hoped that more dance with their partners through these efforts.

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An Exploration on Individual Giving and Volunteering : Focus on the Relationship with Trust (기부 및 자원봉사와 신뢰의 관계에 관한 연구 : Simultaneous Equation Model을 이용한 분석)

  • Kang, Chul-Hee
    • Korean Journal of Social Welfare
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    • v.59 no.3
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    • pp.5-32
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    • 2007
  • Using a national survey data conducted by the Beautiful Foundation, this study attempts to examine the bilateral relationships between philanthropic effort and social trust and between volunteering effort and social trust by using simultaneous equation model. This study also attempts to examine the socialization effect and intergenerational effect of philanthropy and volunteering in family, school, and community. This study found that both philanthropic effort and volunteering effort have a bilateral relationship with social trust. The bilateral relationship between giving and volunteering and social trust suggests that not only can social trust affect the increase of giving and volunteering but giving and volunteering can also influence social trust. Thus, by strengthening trust and facilitating giving and volunteering, we can construct and promote culture of sharing in our society. On the other hand, in the analysis on individual's educational experience in giving and volunteering during school years and individual's family experience (parental practice) in giving and volunteering during school years, it was found that family experience was statistically significant on philanthropic effort and volunteering effort. The result suggests that considering the validity of intergenerational effect in giving and volunteering, it is strategically vital for our society to facilitate and promote family practice in giving and volunteering throughout diverse programs and social marketing. Although this study has a limitation due to the limitedness of the original data, it made a significant contribution to advancing knowledge on the relationship between giving and volunteering and social trust by using elaborate analysis methods. This study emphasizes the necessity of continuous research; more advanced and systematic study based on a more elaborate model and solid data such panel data should be continued for a better understanding of philanthropic and volunteering behavior that can be an important soil for the development of nonprofit human service organizations. Finally, based on the results of the study, this study discusses research directions and practical implications to deepen and broaden the culture of sharing in Korea.

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A Study on Efficient Data De-Identification Method for Blockchain DID

  • Min, Youn-A
    • International Journal of Internet, Broadcasting and Communication
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    • v.13 no.2
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    • pp.60-66
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    • 2021
  • Blockchain is a technology that enables trust-based consensus and verification based on a decentralized network. Distributed ID (DID) is based on a decentralized structure, and users have the right to manage their own ID. Recently, interest in self-sovereign identity authentication is increasing. In this paper, as a method for transparent and safe sovereignty management of data, among data pseudonymization techniques for blockchain use, various methods for data encryption processing are examined. The public key technique (homomorphic encryption) has high flexibility and security because different algorithms are applied to the entire sentence for encryption and decryption. As a result, the computational efficiency decreases. The hash function method (MD5) can maintain flexibility and is higher than the security-related two-way encryption method, but there is a threat of collision. Zero-knowledge proof is based on public key encryption based on a mutual proof method, and complex formulas are applied to processes such as personal identification, key distribution, and digital signature. It requires consensus and verification process, so the operation efficiency is lowered to the level of O (logeN) ~ O(N2). In this paper, data encryption processing for blockchain DID, based on zero-knowledge proof, was proposed and a one-way encryption method considering data use range and frequency of use was proposed. Based on the content presented in the thesis, it is possible to process corrected zero-knowledge proof and to process data efficiently.