• 제목/요약/키워드: Knowledge sharing process

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A Study on Relationship among Knowledge State, IT Support, Knowledge Sharing Process and Outcomes in Startup Teams

  • Lee, Seyoon;Lee, Hyejung;Lee, Jungwoo
    • 한국IT서비스학회지
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    • 제15권3호
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    • pp.173-193
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    • 2016
  • Start-ups do not have enough resources such as financial capital and established customer base. Knowledge base of start-up team members is the crucial and unrivaled resource. This study tries to explicate the knowledge sharing process occurring in this knowledge base of start-up teams. Adopting the knowledge process view, detail process of knowledge sharing process model is constructed consisting of knowledge sharing speed, quality and quantity in a form of nomological net and empirically tested. In addition, preceding antecedents and consequential outcomes of this knowledge sharing is also posited as part of the research model : knowledge state of the team leading to team creativity and agility via the explicated knowledge sharing process model. Also, as this knowledge based view are triggered by the advance of IT in general, IT support is conceptualized as an antecedent and measures are operationalized. 230 data points were collected from start-up teams. Via data analysis using PLS, theoretical relationships from knowledge state, IT support, knowledge sharing process and knowledge consequences are found to be empirically supported except a few not supported. Most of all, team agility and team creativity are theoretically supported and empirically validated as critical outcome variables beyond performance measures. Though agility and creativity has been discussed as critical construct in start-up teams, it has not be much validated empirically. Also, interestingly, IT support are found to be significantly impacting the knowledge sharing process as expected. Academic contributions and implications for practice are discussed at the end with limitations and further research.

Using Analytic Network Process to Construct Evaluation Indicators of Knowledge Sharing Effectiveness in Taiwan's High-tech Industries

  • Liu, Pang-Lo;Tsai, Chih-Hung
    • International Journal of Quality Innovation
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    • 제9권2호
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    • pp.99-117
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    • 2008
  • High-tech industry has been the principal economic source for Taiwan in recent years. The characteristics of high-tech industries in Taiwan are changeable product markets, short product life cycles and high company attrition rate. In the globalization trend, the high-tech industry has gradually increased corporate competitiveness and reached the goal of sustainable operations through knowledge management, knowledge sharing and new product research and development. Firms have aggressively strengthened and integrated their internal and external resources and enhanced knowledge sharing to increase industry operational performance. Effectively strengthening the knowledge management operation and performance evaluation of knowledge sharing in Taiwan's high-tech industry has become a critical issue. In the selection of knowledge sharing Key Performance Indicators (KPI), this research divided the knowledge sharing indicators into representative strategic indicators such as organizational knowledge learning, organizational knowledge resources, organizational information capacity and organizational knowledge performance through screening using Factor Analysis. The characteristics of the constructs were interdependent. This research calculated and adjusted the correlation among the key performance knowledge sharing indicators using ANP and determined the relative weight of knowledge sharing.

직무자율성과 자기효능감이 창의적 행동에 미치는 영향: 스마트워크 환경에서 지식공유의 매개효과를 중심으로 (Effects of Job Autonomy and Self-Efficacy on Creative Behavior: Focusing on the Mediation Effect of Knowledge Sharing in Smart Work Environment)

  • 고은정;이성진;김상수
    • 지식경영연구
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    • 제19권2호
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    • pp.163-185
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    • 2018
  • In order to solve problems in an uncertain and complicated management environment of the modern world, a creative solution that combines diverse perspectives, knowledge, and effort based on diversity within an organization is required. Smart work environment provides an opportunity to express the potential diversity of an individual, extending the source of ideas to the organization, enhancing communication, and linking and sharing information and knowledge. So, this results in increased creative behavior. The purpose of this study is to investigate the effect of the process of connecting and sharing information and knowledge of organizational members on creative behavior and the effect of smart work environment in the process. The purpose of this study is to identify roles of job autonomy, self-efficacy, knowledge sharing and smart work environment in creative process. For the study, 353 surveys with work use group(156 people) and unused group(197 people). Statistical analysis included validity and reliability analysis, structural model analysis. The results showed that self-efficacy and job autonomy had positive effects on creative behavior and knowledge sharing, and job autonomy had a positive effect on self-efficacy. Knowledge sharing has a positive effect on creative behavior, and mediates the relationship between self-efficacy, job autonomy and creative behavior. Particularly, knowledge sharing has a more positive effect on smart work use group. In case of smart work use group, self-efficacy and job autonomy have a relatively high influence on knowledge sharing rather than direct influence on creative behavior appear. This result implies that the achievements of smart work are revealed in terms of knowledge sharing and creative behavior.

지속의도와 과거행위가 핵심 사용자의 지식공유 지속여부 및 빈도에 미치는 효과: 네이버 지식인 사례 (Influences of Continuance Intention and Past Behavior on Active Users' Knowledge Sharing Continuance and Frequency: Naver Knowledge-iN case)

  • 강민형
    • 지식경영연구
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    • 제21권3호
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    • pp.67-87
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    • 2020
  • 사용자가 컨텐츠의 소비자에 그치는 것이 아니라 생산자 역할까지 담당하는 웹 2.0 시대에는 사용자의 지속적 컨텐츠 생산이 온라인 사이트의 성공에 핵심 요소가 된다. 온라인 Q&A 사이트는 웹 2.0 트렌드의 대표적 사례로, 고품질의 지식을 반복적으로 공유하는 핵심 사용자들이 지속적으로 지식을 공유하도록 하는 것이 사이트의 성패를 결정짓는다. 본 연구는 핵심 사용자의 지식공유 지속행위를 유발하는 두가지 경로, 즉 지속의도로 대표되는 정교한 의사결정 과정(elaborate decision process)와 과거행위로 대표되는 자동화된 인지적 과정(automated cognitive process)을 제안하였다. 네이버 지식인의 핵심 사용자 337인의 주관적 의도 데이터와 객관적 온라인 행동 데이터를 수집한 뒤, 지속의도와 과거행위의 직접효과 및 둘 간의 조절효과를 검증해 보았다. 종속변수로 이전 연구에서 주로 사용되었던 지식공유 빈도를 측정하는 것과 더불어, 특정 기간 이상 답변활동이 없을 경우 지식공유를 중단한 것으로 판단하는 지식공유 지속여부를 측정하였다. 콕스비례위험 회귀분석과 음이항 회귀분석을 사용하여 지속의도와 과거행위가 지속행위의 두가지 유형에 미치는 효과를 살펴본 결과, 지식공유 지속여부에는 과거행위만 유의한 영향력을 보였으며, 지식공유 빈도에는 지속의도와 과거행위 모두 유의한 영향력을 보였다. 또한, 과거행위가 지속의도의 지식공유 빈도에 대한 영향력을 부정적으로 조절하는 것까지 확인할 수 있었다. 온라인 Q&A 사이트에서 핵심 사용자들의 지식공유 행위를 지속시키기 위해서는 꾸준한 지식공유를 통해 습관화 과정을 거치는 것이 중요하며, 지식공유 빈도를 높이고자 할 경우에는 습관화와 더불어 지식공유 지속의도를 높일 수 있는 적절한 혜택의 마련이 필요하다.

자기주도성과 자기효능감이 지식구축 프로세스와 웹사이트 충성도에 미치는 영향 (The Impacts of Self-directedness and Self-efficacy on Knowledge Building Process and Website Loyalty)

  • 고윤정;고일상;장정주
    • 지식경영연구
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    • 제9권3호
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    • pp.125-140
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    • 2008
  • In this study, we try to explain the impacts of self-directedness and self-efficacy on individual knowledge building process and website loyalty. To verify empirically the proposed research model. first, we reviewed literatures on self-directedness, self-efficacy, knowledge building process, and website loyalty. Second, we performed a survey with questionnaires to undergraduate school students, graduate school students, professionals, and office workers who search information frequently using website. Third, on the basis of collected 221 data, measurement model and structural goodness-of-fit of the research model were verified with, SEM analysis using Lisrel 8.54 version. We found important results such that self-directedness impacted information sharing and elaboration, self-efficacy affected information sharing and knowledge building, and information sharing and knowledge building improved website loyalty.

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Individual, social, and cultural approaches to knowledge sharing

  • Widen, Gunilla
    • Journal of Information Science Theory and Practice
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    • 제5권3호
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    • pp.6-14
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    • 2017
  • Workplace knowledge sharing is a complex process and there are a large number of studies in the area. In this article three theoretical approaches in library and information science are used to discuss knowledge sharing in the workplace. The approaches are information behavior, social capital, and information culture, and they bring important insights that need to be considered from a holistic management point of view when it comes to knowledge sharing. The individual's relation to different levels of context is important, meaning both in relation to work roles, work tasks, situations, organizational structures, and culture. The frameworks also shed light on where and how knowledge sharing activities are present in the organization. From a knowledge management point of view, it is important to acknowledge that when knowledge is valued, there is also an awareness of the knowledge sharing activities. Also, in addition to more traditional views of context, the frameworks bring forward different views on context, such as time and space as contextual factors.

지식관리시스템을 활용한 지식공유행위에 영향을 미치는 요인에 관한 연구 (A Study on Factors Affecting Knowledge Sharing Behaviors in Knowledge Management Systems)

  • 이승한;유성호;김영걸
    • 지식경영연구
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    • 제3권1호
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    • pp.1-18
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    • 2002
  • Many organizations implement knowledge management initiates by developing knowledge management systems. This study aims at investigating knowledge sharing behaviors in a knowledge management system and identifying factors affecting such behaviors. To do this, we defined knowledge sharing behaviors in a knowledge management system as registration and view of knowledge at a system. Based on this definition, we established a research model by identifying seven factors affecting both behaviors as independent variables: Learning orientation, Pressure to share knowledge, Top management support, Reward for knowledge sharing, Level of experience in IT, System quality, and Knowledge quality. The 14 hypotheses derived from a research model were tested by a correlation analysis and a multiple regression analysis with data from 165 respondents of the 21 organizations which implemented knowledge management initiatives. As results, both of knowledge registration and knowledge review were strongly affected by the learning-orientedness of an organization. Finally, we discussed results and limitations of this study.

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Influence of National Culture on Staff Preferences to Knowledge Sharing Practices: the Case of Saudi Arabia

  • Al Hazmi, Hassan S.J.;Mohamed, Sherif
    • 국제학술발표논문집
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    • The 6th International Conference on Construction Engineering and Project Management
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    • pp.454-458
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    • 2015
  • A number of practices for sharing knowledge has been recommended in the literature. These practices, however, are considered to be applicable, universally. This assumption is challenged by this paper which empirically explores the relationship between national culture and knowledge sharing practices in the context of procuring educational buildings in Saudi Arabia. The paper reports on a research study with the aim to identify whether national culture dimensions could be significant variables that impact upon staff preferences in relation to project knowledge sharing practices. The paper critically reviews the literature to identify appropriate measures for knowledge sharing practices. It explores the means by which public sectors professional exchange project knowledge; evaluates policies and level of technical support needed to facilitate knowledge sharing, then proceeds to how employees perceive the benefits they will gain by practicing project knowledge sharing, and their role in this process. The paper tests the relationships among the research constructs based on data collected from 115 project managers responsible for the procurement of educational buildings in Saudi Arabia. The paper provides empirical evidence that the national culture has a significant influence on staff preferences. In light of the research findings the paper concludes with practical recommendations for project knowledge sharing practices that are in line with staff preferences and their cultural orientation. The recommendations should facilitate a more effective application of knowledge sharing practices.

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과업 상호의존성과 정서적 조직몰입이 구성원의 양방향 커뮤니케이션과 지식공유에 미치는 영향 (The Effects of Task Interdependence and Emotional Commitment on Employees' Two-way Communication and Their Knowledge Sharing)

  • 이승림;백승령
    • 한국정보시스템학회지:정보시스템연구
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    • 제29권4호
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    • pp.77-99
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    • 2020
  • Purpose The purpose of this study is to investigate the effect of two-way communication and knowledge sharing on the task performance of employees in the interdependent task structure in organizations. Based on the theories of social interdependence and organizational commitment, this study hypothesized the effects of task interdependency and emotional commitment on two-way communication and knowledge sharing, followed by the effects of these variables on the task performance of employees. Design/methodology/approach Survey results show that task interdependence and emotional commitment have positive effects on the degree of two-way communication and knowledge sharing. Two-way communication also has a positive impact on knowledge sharing, and knowledge sharing also improved the task performance of members. However, the relationship between two-way communication and task performance shows no significant impact. Findings Theoretically, this study is meaningful in that the process of task interdependence in relation to emotional commitment leading to task performance is theorized. In practice, this research suggests it is important to improve employees' two-way communication and knowledge sharing in order to lead to increase task performance in the interdependent task environment.

외식기업의 지식공유 영향요인에 관한 연구 (A Study on the Factors Influencing the Knowledge Sharing in Foodservice Enterprise)

  • 유택용;나영선
    • 한국조리학회지
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    • 제10권4호
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    • pp.31-49
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    • 2004
  • Nowadays, a knowledge management becomes more important as it recognizes and utilizes a industrial knowledge as a significant sources for the improvement of enterprise competitiveness. Moreover, a industrial value tends to be evaluated by a knowledge value. In this study, influencing factors (processes, compensation system, leadership and information technology) on the knowledge sharing for strategies in foodservice Enterprise were investigated. For processes, it was important that the sharing and collecting factors for restaurants in hotel, the knowledge sharing and collecting for family-restaurants, the knowledge utilization and collecting for fast-food restaurants and the knowledge utilization and sharing for special restaurants. In compensation system, both mental and physical compensation were not related with the knowledge sharing in hotel-restaurants. On the other hands, the knowledge sharing in family-restaurants, fast-food restaurants and special restaurants was highly affected by the mental compensation, which indicated that food-service. Enterprise should lay emphasis on mental compensation than physical compensation. In industrial cultures, the influencing factors on the knowledge sharing were rational culture and progressive culture for restaurants in hotel and fast-food restaurants, and for special restaurants and family- restaurants, respectively. The ordering leadership was important factor for restaurants in hotel, fast-food restaurants and family-restaurants, while the knowledge sharing in special restaurants was more influenced by the supporting leadership. For information technology, it was important that the information utilization for restaurants in hotel, special restaurants and fast-food restaurants, and both information utilization and ability for family-restaurants.

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