• 제목/요약/키워드: Knowledge management activities

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Research on the Correlation Effect of Innovation Activities on Innovators and Customers ${\sim}$ Using the IC Package and Testing Industries as an Example

  • Tien, Shiaw-Wen;Chung, Yi-Chan;Tsai, Chih-Hung;Dong, Chung-Yun
    • International Journal of Quality Innovation
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    • 제8권3호
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    • pp.81-112
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    • 2007
  • In the competitive global market, firms have to keep profit from innovation activities. A firm makes profits by offering products or services at a lower cost than its competitors or by offering differentiated products at premium prices that more than compensate for the extra cost of differentiation. The IC Package and Testing technology industries were the first high technological industry to build in Taiwan. The Package and Testing industries in Taiwan adopted competitive innovation activities to become stronger. In our study, we want to know how innovation activities influence a firm operating in the IC Package and Testing industries. Our study used a questionnaire and Likert five-point scale to survey the innovation activities, customer and feedback in innovation performance in the IC Package and Testing industry. The wafer level chip size packing technology in our study indicates the innovation activities. Because we need to compare the difference between the wafer level chip size packing technology and wire bonding technology to recognize innovation and how the innovator and customer were influenced. Our conclusions are described below: (1) When the innovator adopts innovation activities that can be maintained using experiments and knowledge, using machine and decision variables more quickly will produce success; (2) Innovators should adopt innovation activities that focus on customers that use knowledge and experimentation, training time and cost. If an innovation forces customers to spend much time and cost to learn new technology or applications, the innovation will not be adopted; (3) Innovators that create innovation performance higher than his customers must also consider the impact upon their customers. We have to remind innovator to focus on why their customers have a different level of evolution in the same innovation activities.

개인의 지식기여 선행요인 간 상호작용효과 (Interaction Effects among Antecedents of Individual Knowledge Contribution)

  • 강민형;이재남
    • 지식경영연구
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    • 제16권1호
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    • pp.55-69
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    • 2015
  • Employees' knowledge contribution is one of the critical activities that maximize internal capability of the firm and facilitate organizational innovation by sharing scattered internal knowledge. This study integrates antecedents of knowledge contribution based on the theory of planned behavior(TPB). Utilizing TPB as a theoretical framework, expected reciprocity, subjective norm, and self-efficacy's direct effects on knowledge contribution were assessed. Additionally, interaction effects among expected reciprocity, subjective norm, and self-efficacy were explored. As the results of analysis, all the antecedents significantly influenced knowledge contribution. Interestingly, when the knowledge source's self-efficacy was high, the influence of expected reciprocity on knowledge contribution was decreased. Similarly, when the knowledge source's subjective norm for knowledge contribution was high, expected reciprocity's effect was weakened. This implies that when facilitating knowledge contribution, interaction effects among antecedents of knowledge contribution, as well as their direct effects, should be considered.

기업주도형 커뮤니티의 성공요인에 관한 탐색적 연구: 커뮤니티 운영자 관점에서 (An Exploratory Study on the Success factors of the Firm Leading Community in the Point of Community Operator)

  • 전병호;김경미;강병구
    • 지식경영연구
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    • 제9권2호
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    • pp.15-34
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    • 2008
  • The firm leading community that is built to achieve firm's ad hoc purpose has two interested parties, operator and user. The success of the firm leading community, therefore, can be driven by meeting the needs of both parties. Most studies of the community, however, have focused not on operator but on user so far. This study identifies two variables-operating activities and organizational support-as success factors of firm leading community based on prior studies and analyzes them in term of the operator of firm leading community through 2nd in-depth interview. The result of study shows that organizational support affects operating activities and then both operating activities and organizational support affect the success of the firm leading community.

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업종별 경영품질활동과 성과에 관한 연구 (A Comparative Study on Management Quality Activities and Performance by Industrial Classification)

  • 정영배;김연수
    • 산업경영시스템학회지
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    • 제36권2호
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    • pp.25-31
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    • 2013
  • This paper analyzed the management quality activities and performance based on industrial types. We divided the business into four industrial types, manufacturing industry, service industry, medical institution and public enterprise. We analyzed the differences of the elements of management quality in industrial types. The results show that leadership, measurement, analysis and knowledge management and workforce focus categories are not significant and strategic planning, customer and market focus, process management and performance categories are significant. This paper proposes the directions of management quality activities and performance according to industrial types based on these results.

분석지의 확장을 위한 소셜 빅데이터 활용연구 - 국내 '빅데이터' 수요공급 예측 - (a Study on Using Social Big Data for Expanding Analytical Knowledge - Domestic Big Data supply-demand expectation -)

  • 김정선;권은주;송태민
    • 지식경영연구
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    • 제15권3호
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    • pp.169-188
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    • 2014
  • Big data seems to change knowledge management system and method of enterprises to large extent. Further, the type of method for utilization of unstructured data including image, v ideo, sensor data a nd text may determine the decision on expansion of knowledge management of the enterprise or government. This paper, in this light, attempts to figure out the prediction model of demands and supply for big data market of Korea trough data mining decision making tree by utilizing text bit data generated for 3 years on web and SNS for expansion of form for knowledge management. The results indicate that the market focused on H/W and storage leading by the government is big data market of Korea. Further, the demanders of big data have been found to put important on attribute factors including interest, quickness and economics. Meanwhile, innovation and growth have been found to be the attribute factors onto which the supplier puts importance. The results of this research show that the factors affect acceptance of big data technology differ for supplier and demander. This article may provide basic method for study on expansion of analysis form of enterprise and connection with its management activities.

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A Study on Cutural Capital Influencing Organization Performance

  • Yookyung Kim;Myoenggil Choi
    • Journal of Information Technology Applications and Management
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    • 제29권6호
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    • pp.95-122
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    • 2022
  • The rapid development of technology, the spread of information, and the implementation of the government's start-up support policy exponentially increase the number of start-up companies. The purpose of this study is to investigate each company's cultural capital's effect on organization performance by promoting knowledge management activities and forming organization habitus based on Cultural Reproduction Theory and Cultural Mobility Theory. As a result of the study, it confirmed that the relationship between cultural capital, knowledge management activities, habitus, and organization performance was significant. The results of this study have academic implications as follows: First, the field of research has expanded by studying the effects of cultural capital on business administration, which is less active than existing education and sociology. Second, it accepts and supports Cultural Reproduction Theory and Cultural Mobility Theory from different perspectives.

지식포탈을 위한 개인화 지식 제공 방안 (Personalized Information Delivery Methods for Knowledge Portals)

  • 이홍주;김종우;김광래;안형준;권철현;박성주
    • Journal of Information Technology Applications and Management
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    • 제12권4호
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    • pp.45-57
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    • 2005
  • In order to provide personalized knowledge recommendation services, most web portals for organizational knowledge management use category or keyword information that portal users explicitly express interests in. However, it is usually difficult to collect correct preference data for all users with this approach, and, moreover, users' preferences may easily change over time, which results In outdated user profiles and impaired recommendation qualify. In order to address this problem, this paper suggests knowledge recommendation methods for portals using user profiles that are automatically constructed from users' activities such as posting or uploading of articles and documents. The result of our experiment shows that the Proposed method can provide equivalent performance with the manual category or keyword selection method.

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외부지식활용 혁신성과를 위한 지식베이스의 활용과 조건 (Utilization of Knowledge Base and Its Requisites for the Performance of Innovation Using External Knowledge)

  • 이상묵
    • 지식경영연구
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    • 제10권4호
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    • pp.75-91
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    • 2009
  • Many prior researchers have repeatedly emphasized the importance of utilizing external knowledge as a critical factor for the success of organizational innovation. But they seem to have ignored the importance of the practical methods to advance the ability of finding new way of applying external knowledge to innovation activities. This paper suggests the exploitation of firm's knowledge base in innovative way as a practical method to utilize external knowledge for organizational innovation, because it could be possible to find out a common factor in external knowledge with organizational knowledge base by exploiting it. According to the empirical test with data of 1,143 manufacturing firms, all of the hypothesis were strongly supported.

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Knowledge Management in an Iranian Health organization: Investigation of Critical Success Factors

  • Hojabri, Roozbeh;Eftekhar, Farrokh;Sharifi, Moslem;Hatamian, Alireza
    • 산경연구논집
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    • 제5권4호
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    • pp.31-42
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    • 2014
  • Purpose - According to the applied studies knowledge, management implementation can improve organizational performance. The main objective of this study is to develop an understanding of critical success factors that enhance the successful implementation of knowledge management. Research design, data, and methodology - This study used Analytical Hierarchy Procedure (AHP), which is a multi-criteria decision making model that works on fuzzy logic. Using this method, researchers can find the proportion of success due to the contribution of the critical success factors (CSFs). Results - The results show that more than 70% of respondents indicate the possibility of success in knowledge management implementation. Further, the results show that top management support has the greatest relationship with the success of knowledge management implementation. This was followed by information technology, performance measurement, and culture, which had a high relation with knowledge management success. Process and activities have a moderate positive relation, while education and training has a low relation with success. Because of an inappropriate p-value, knowledge management strategies show no relation to the success of knowledge management in the Iranian health Industry. Conclusions - This study was conducted because of a critical issue in the Iranian health industry that indicated that a significant portion of the workforce would retire in 5 to 10 years. Most highly experienced and knowledge oriented employees would become eligible for retirement. Therefore, knowledge management is presented as a complete solution in the Iranian health sector.

지식경영이 해운선사의 서비스 역량에 미치는 영향에 관한 연구 (A Study on the Influence of Shipping Firms' Knowledge Management on their Service Capabilities)

  • 최윤석;이상윤
    • 한국항만경제학회지
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    • 제28권3호
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    • pp.91-110
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    • 2012
  • 현대 경영학에서 지식은 기업의 경쟁력을 창출할 수 있는 새로운 전략적 자원으로서 인식되고 있다. 치열한 경쟁구도 하에 있는 해운기업 지식경영의 효용성에 주목할 필요가 있다. 해운서비스 네트워크 내외부에서 획득되는 자료와 정보, 지식을 효과적으로 분류, 공유, 이전함으로써 기업특유의 역량을 발전시킬 수 있을 것이다. 본 연구에서는 정기선사의 지식경영이 해운서비스 역량의 강화에 어떠한 영향을 미치는지를 분석하였다. 이를 위해 해운기업의 지식경영의 수준을 측정하기 위해 지식사슬모형을 설계하였으며 국적 및 외국적 선사로부터 수거한 80부의 설문지를 바탕으로 모형의 타당성과 신뢰성을 검증하였다. 실증분석 결과 지식사슬모형을 구성하는 지원활동과 주요활동이 선사의 해운서비스 역량을 강화하는데 유의적인 효과를 미치는 것으로 나타났다. 본 연구는 지식경영의 효용성이 해운산업분야에서도 적용될 수 있음을 보여주고 있으며 해운기업들이 지식의 전략적 중요성을 인식하고 전사적 차원에서 지식경영을 추구해야함을 권고하고 있다.