Propose new product development process including using of Kano's attractive factor and Timko's customer satisfaction index (신제품 개발 프로세스 사례 연구 -Kano 품질특성 및 고객만족 계수를 이용-)
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- Proceedings of the Safety Management and Science Conference
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- 2009.11a
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- pp.83-97
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- 2009