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http://dx.doi.org/10.12652/Ksce.2019.39.6.0923

VE Alternative Verification Method Using KANO Model  

Liu, Jun-Nan (Kyungpook National University)
Qiao, Le (Kyungpook National University)
Park, Jin-Young (Kyungpook National University)
Kim, Byung-Soo (Kyungpook National University)
Publication Information
KSCE Journal of Civil and Environmental Engineering Research / v.39, no.6, 2019 , pp. 923-932 More about this Journal
Abstract
VE is used as a powerful tool to add value to facilities by improving functionality and reducing costs. By identifying the client's requirements in the VE process and reflecting them in the quality model, the developed alternatives meet the client's requirements. However, there is no process to verify how the developed alternatives reflect the needs of the client through functional analysis, idea generation and evaluation. The purpose of this study was to develop, verify, and prove the effectiveness of a methodology for evaluating client satisfaction with alternatives developed during the VE Job Plan. The KANO model, which can identify the satisfaction and dissatisfaction of requirements in product planning, was set as a methodology for alternative verification procedures of VE, and was improved and applied to the purpose of this study. As a result, the alternative evaluation method developed in this study was found to be useful. It is expected that the KANO model will be used to evaluate the satisfaction of VE alternatives in the VE Job Plan analysis.
Keywords
Design VE; KANO Model; Satisfaction; Alternative Evaluation;
Citations & Related Records
Times Cited By KSCI : 7  (Citation Analysis)
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