• 한국철도학회논문집
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• 제20권4호
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• pp.558-567
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• 2017

본 연구는 국내 철도운영기업 종사자 중 철도교통관제사들을 대상으로 그들이 인지하고 있는 이직의도에 대하여 실증분석 하였다. 이직의도에 영향을 미치는 변수들은 타 분야에서 활발히 연구되고 진행되고 있는 변수(임파워먼트, 직무스트레스, 직무만족, 조직몰입, 소진)를 이용하였다. 분석결과 철도교통관제사들의 임파워먼트는 직무스트레스, 이직의도에 직접적인 영향을 미치지 않았으며, 직무만족, 조직몰입, 소진에 직접적인 유의한 영향을 미치는 것으로 나타났다. 직무스트레스는 직무만족, 조직몰입, 소진에 직접적인 영향을 주지 않는 것으로 나타났으며, 직무만족 또한, 조직몰입, 소진, 이직의도에 직접적인 영향을 주지 않는 것으로 나타났다. 소진은 이직의도에 직접적인 영향을 주는 것으로 나타나 철도교통관제사의 소진이 이직의도에 영향을 주는 것으로 나타났다. 결론적으로 임파워먼트가 소진에 직접적인 영향을 주고, 소진은 이직의도에 직접적인 영향을 주는 변수인 것을 나타난 바, 본 연구는 철도교통관제사들의 이직예방을 위해서는 임파워먼트 와 소진의 감정관리가 중요하다는 사실을 시사하고 있다.

• 간호행정학회지
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• 제21권1호
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• pp.32-42
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• 2015

Purpose: This study was done to elicit basic data for effective human resource management by identifying the relationships among job embeddedness, emotional intelligence, social support, and the turnover intention of Nurses. Methods: Research design was to build a hypothetical causal model between variables and to verify its fitness. The sample for this study was 283 nurses with careers of more than 6 months in one hospital of more than 800 beds located in Seoul. They agreed in writing and this study was approved by the Institutional Review Board. Data were analyzed using SPSS 18.0 and AMOS 18.0 program. Results: Differences in general characteristics for the variables were significant for age, marital status, education, work experience, job title, income, and department. Job embeddedness, emotional intelligence and social support were significantly correlated to turnover intention. Job embeddedness to emotional intelligence and social support showed positive effects and a negative effect to turnover intention. Emotional intelligence to turnover intention showed a positive effect, but social support was not significant. Conclusion: Organizations should provide ways to minimize voluntary turnover of a competent workforce and demonstrate their competency. Also it should develop training and management programs to effectively utilize emotional intelligence.

• 가족자원경영과 정책
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• 제14권2호
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• pp.201-218
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• 2010

This research was carried out to investigate the determinants of job performance and turnover intention of female advisors in mobile communication contact centers located in Daegu. The independent variables are individual characteristics, work duty related variables, working environments and the leadership of the middle managers. The factor analysis and the hierarchical regression analysis were implemented to the subjects of 282 advisors which gathered from 7/14/2008 to 7/23/2008. The results are as follow. First, the older advisors were, the higher job performance was. The higher educational background presented more turnover intention, and married advisors had higher job performance than unmarried ones. Second, the longer employment period showed higher job performance. Third, As advisors were more satisfied with promotion and welfare policy, and with coworkers, higher job performance was presented. As advisors had lower satisfaction with policy and authority, they showed higher turnover intention. Fourth, the leadership of middle managers positively had a influence on job performance and turnover intention. As the middle managers motivated and encouraged advisors well, the advisors showed higher job performance. If the middle managers showed lower charisma leadership, the advisors was intended to turnover more. Fifth, the most influential factor of advisors' job performance and turnover intention was working environments.

• 한국직업건강간호학회지
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• 제25권3호
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• pp.156-167
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• 2016

Purpose: This study was a descriptive research to investigate the factors influencing nurses' turnover intention of Senior Convalescence hospitals in the metropolitan area. Methods: A cross-sectional survey design was used. A questionnaire was distributed to the nurses in Senior Convalescence hospitals. The data of 210 nurses were analyzed using the descriptive statistics, t-test, ANOVA, Pearson correlation coefficient and multiple regression. Results: Turnover intention was significantly correlated with professionalism, job involvement, organizational commitment, job stress, practice environment. Organizational commitment, job stress, age, and practice environment were identified as factors influencing turnover intention. These factors explained 53.3% of variance of turnover intention. Conclusion: The results suggest that strategies to decrease turnover intention should be discussed and continued to develop ways to establish organizational commitment, to lower job stress levels and to improve practice environment of nursing work. And further study is needed to identify the key mechanism in nurses' turnover intention of Senior Convalescence hospitals.

• 대한간호학회지
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• 제32권6호
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• pp.812-822
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• 2002

The Purpose of this study was to identify the relationship among leadership style of nurse managers, job satisfaction, organizational commitment, and turnover intention. Method: The subjects were 468 nurses and 19 head nurses who were working at the 3 general hospitals in seoul. The data were collected from July 6 to September 14, 2001 by the structured questionnaires. For data analysis, descriptive statistics, ANOVA, Pearson correlation coefficient, and stepwise multiple regression with SAS package were used. Result: 1) The score of the nurse managers' transformational leadership perceived by surbodinates' were higher than that of the nurse managers' transactional leadership. Among 5 subdimensions of the leadership styles perceived by surbodinates', the scores of 'charisma' and 'intellectual stimulation' were highest and 'management by exception' were lowest. 2) 'Charisma', 'intellectual stimulation', 'individual consideration' and 'contingent reward' were positively related to all of variables except 'turnover intention'. 'Management by exception' was negatively related to all of variables and was positively related to 'turnover intention'. 3) 'Job satisfaction' was positively related to 'organizational commitment' and 'Job satisfaction', 'organizational commitment' were negatively related to 'turnover intention'. 4) As a result of stepwise multiple regression analysis, the key determinants of 'turnover intention' were 'organizational commitment' and this explained 44.4% of the total variance of it.

• 한국응급구조학회지
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• 제16권1호
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• pp.65-80
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• 2012

Purpose: The objective of this study was to assess the job satisfaction and turnover intention of the emergency medical technicians (EMT) in the private ambulance service, to examine their job satisfaction and turnover intention, and to provide the solution for the management of the private ambulance service. Methods: The survey was conducted with 121 EMTs (73 paramedics, 36 basic EMTs and 12 nurses) in the private ambulance service in Korea from September 15 to October 14, 2011. In the reliability of the questionnaire, Cronbach's ${\alpha}$ was 0.790 for job satisfaction and 0.796 for turnover intention. Using SPSS 18.0, we obtained Cronbach's ${\alpha}$, frequencies, percentages, means, and standard deviations, and performed independent t-tests, ANOVA, and Pearson's correlation analysis. Results: 1) The mean score with regard to job satisfaction was 2.94 and that of their turnover intention was 4.23. In the area of job satisfaction, the mean score of the job demand area was 4.23; 3.97 for the job itself; 3.07 for the area of interaction; 2.98 for the area of autonomy: 2.67 for the organizational demand area; 2.67 for working conditions area; and 1.73 for the wage area. 2) Statistically significant difference was observed in job satisfaction according to age (F=3.819, p=.006), wages (t=-4.640, p=.000), terms of incumbency (F=3.868, p=.011), and in turnover intention it was according to sex (t=-1.995 p=.048), age (F=9.611, p=.000), education levels (F=6.974, p=.002), marital status (t=4.393, p=.000), wages (t=5.515, p=.000), license types (F=8.481, p=.001), and terms of incumbency ( F=14.115, p=.000). 3) The job satisfaction and the turnover intention had a negative correlation to each other (r=-.56, p<.000) in general, and in the sub-7 areas of job satisfaction, the correlation with turnover intention was high in order of the wage area (r=-.61, p=.000), working conditions area (r=-.52, p=.000), the area of autonomy (r=-.49, p=.000), the area of interaction (r=-.45, p=.000), the organizational demand area (r=-.40, p=.000), the job itself (r=-.24, p=.007) and the job demand area (r=-.24, p=.009). Conclusion: The government must take the charge of lowering the turnover intention among paramedics in the private ambulance service by providing the advantage in wages and fringe benefits. Ultimately, this would bring an improvement in the quality of medical emergency services to hospitals especially in the area of patient transfer and transportation.

• 한국직업건강간호학회지
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• 제27권1호
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• pp.1-12
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• 2018

Purpose: The purpose of this study was to determine the effect of nurses' mentoring functions and job satisfaction on their turnover intention on the basis of Kram's mentoring phases. Methods: The participants were 286 nurses who were working at tertiary or general hospitals. Data were collected through surveys conducted between February 1 and 27, 2017, analyzed using independent t-test, one-way ANOVA, Pearson's correlation coefficient, and hierarchical multiple regression with the IBM SPSS 21.0 program. Results: The mean mentoring functions score was 3.64 out of 5 points. Job satisfaction had statistically significant positive correlation with mentoring function (p<.05), while turnover intention showed statistically significant negative correlation with job satisfaction (p<.001). Job satisfaction was the only statistically significant variable affecting turnover intention in all three phases p<.001). Conclusion: Nursing organizations may reduce nurses' turnover intention by increasing job satisfaction, which can be improved by developing and applying a differentiated mentoring program according to the nurses' mentoring phases.

• 한국직업건강간호학회지
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• 제24권4호
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• pp.290-301
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• 2015

Purpose: The purpose of this study was to identify the influencing factors on turnover intention of nurses in long-term care hospitals. Methods: Data were collected from 210 nurses in 11 long-term care hospitals in B city. Data were analyzed using descriptive statistics, t-test, ANOVA, Pearson's correlation coefficient, and Stepwise multiple regression. Results: Turnover intention was significantly correlated with emotional labor(r=.35, p<.001) and job involvement (r=-.38, p<.001). In a multiple regression, emotional labor (${\beta}=.31$, p<.001), age (${\beta}=-.27$, p<.001), job satisfaction (${\beta}=.24$, p<.001), job involvement (${\beta}=-.23$, p<.001), and number of patients assigned(${\beta}=.14$, p=.009) were associated with turnover intention. These factors attributed to 41.2% of the total variance in turnover intention. Conclusion: Considering the results of this study, proactive educational and/or human resource management interventions need to be developed especially for those younger nurses in order to reduce emotional labor as well as to promote job satisfaction and job involvement of nurses in long-term care hospitals.

• 한국융합학회논문지
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• 제8권2호
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• pp.83-89
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• 2017

본 연구는 종합병원 간호사의 감성지능, 직무배태성 및 이직의도 정도를 확인하고 감성지능과 직무배태성이 이직의도에 미치는 영향을 규명하기 위하여 시도되었다. 연구방법은 2015년 7월1일부터 8월 1일까지 700병상 이상의 일개 종합병원에 근무하는 간호사 110명을 대상으로 설문조사한 자료를 SPSS 18.0으로 분석하였다. 본 연구결과 본 연구대상자의 감성지능은 3.51점(범위 1~5점), 직무배태성은 3.09점(범위 1~5점), 이직의도는 3.61점(범위 1~5점)이었다. 감성지능과 직무배태성은 이직의도와 유의한 음의 상관관계를 보였으며, 감성지능과 직무배태성은 양의 상관관계를 보이는 것으로 나타났다. 이직의도에 가장 영향을 미치는 요인은 직무배태성이었으며(${\beta}$=-.298, p<.001) 설명력은 21.0%이었다. 본 연구결과를 바탕으로 간호사들의 이직의도를 감소시키기 위해서는 직무배태성을 증진시키는 방안을 적극적으로 마련할 필요가 있다.

• 디지털융복합연구
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• 제13권10호
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• pp.165-170
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• 2015

본 연구는 직무소진이 조직유효성과 이직의도에 어떠한 영향을 미치는가를 분석하여 조직성과를 높이고 이직의도에 영향을 미치는 요인을 감소시켜 효율적인 인적자원관리 방안을 살펴보았다. 연구모형을 검정하기 위해 직무소진과 조직유효성(조직몰입, 직무만족) 및 이직의도, 인구 통계학적특성에 관한 설문조사를 연구자가 해당기업을 방문하여 연구의 목적을 설명하고, 표준화된 설문지를 통하여 수집하였으며, 직무소진과 조직유효성과 이직의도에 미치는 영향을 파악하기 위하여 구조 방정식 모형(Structural Equation Model)을 사용하여 인과관계를 분석하였다. 가설검정 결과는 총 5개의 가설 모두 채택되었고 분석한 결과는 다음과 같다. 직무소진은 조직유효성의 조직몰입(-0.456), 직무만족(-0.488)과 이직의도(0.501)의 매우 높은 영향을 조직유효성과 이직의도의 관계에서 조직몰입(-0.350)과 직무만족(-0.199)은 이직의도를 감소시키는 역할을 수행하고 있다. 직무소진이 조직유효성과 이직의도에 매우 높은 영향을 미치고 있으며, 노동시간의 단축을 통한 직무소진을 감소하기 위한 노력이 필요하다.