• Journal of Internet of Things and Convergence
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• v.8 no.6
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• pp.99-113
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• 2022

This study is descriptive research to investigate the effects of COVID-19 stress, interpersonal (caregiver-patient) stress, and emotional labor on burnout in emergency room (ER) nurses during the COVID-19 pandemic. The data collection of this study was conducted from December 9 to 23, 2021 with ER nurses working at five tertiary general hospitals and general hospitals of Medical Center H. The data was collected with a questionnaire using tools measuring the subjects' general & job-related characteristics, COVID-19 stress, interpersonal(caregiver-patient) stress, emotional labor and burnout. The collected data was analyzed using the SPSS/WIN 25.0 statistical program for frequency analysis, descriptive statistical analysis, independent sample t-test, one-way ANOVA, Scheffé test, correlation analysis, and multiple regression analysis. The average score of COVID-19 stress in ER nurses was 3.64, interpersonal(caregiver-patient) stress 4.35, emotional labor 3.38, and burnout 3.44. As a result of analyzing differences according to general & job-related characteristics, burnout showed a significant difference according to gender, marital status, total clinical experience, and working organization. And burnout showed a significant positive correlation with COVID-19 stress, interpersonal stress and emotional labor. As a result of multiple linear regression analysis, regional emergency medical centers and local emergency medical centers among the work organization types, interpersonal stress, COVID-19 stress, and gender and the explanatory power was 28.6%. Through these results, we intend to provide basic data for the development of an intervention program to prevent burnout of emergency room nurses and improve nursing performance at the time of a new infectious disease pandemic.

• Korean Security Journal
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• no.34
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• pp.115-137
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• 2013

This study aims to confirm the effect of different types of interpersonal stress factors of private security officers that are prevalent in the course of carrying out their duties on job satisfaction and turnover intention. The authors have examined 175 of the 200 survey questionnaires distributed to the employees of private security firms located in Seoul and Gyeonggi Province in December 2012. The result of the analysis indicates that the primary source of stress in the private security officers is the interaction with customers, followed by the relationships with colleagues and superior officers. In addition, colleague-related stress is found to be the only interpersonal stress factor with a statistically significant negative effect on job satisfaction, while both the stress from the relationships with colleagues and superior officers are positively correlated with turnover intention. Furthermore, the colleague-related stress is revealed to mediate job satisfaction which has a statistically significant effect on turnover intention. The result from the study emphasizes the importance of managing the interpersonal stress in private security officers and confirms the necessity of effectively handling the stressful situations in the relationships with colleagues. Moreover, in order to raise job satisfaction levels and minimize turnover which is vital in accomplishing the goal of each organization, causal factors of the stress need to be recognized and handled appropriately. This will provide the future research with an insight into the effective interpersonal stress management and examining other factors of job satisfaction and turnover intention of private security officers.

• The Journal of the Korea Contents Association
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• v.20 no.5
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• pp.410-425
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• 2020

The purpose of this study is to test the effects of a group art therapy program based on mindfulness meditation for job stress and interpersonal relationships of office workers. For this purpose, a Total 24 office workers wishing to participate in the study voluntarily were selected. They were then randomly assigned to the experiment or control group which consisted of 12 people each. The experiment group participated in the program for a total of 12 sessions(a 90-minute session twice per week) over six weeks. The main findings were as follows: first, the office workers of the experiment group made a decrease in overall job stress and its subfactor including stress symptoms and outcomes after the group art therapy program; and secondly, they made a decrease in overall interpersonal relationships and their subfactor including dominance, retaliation, indifference, social avoidance, non-assertiveness, non-exploitation, devotion, and interference after the program. These findings demonstrate that the group art therapy program based on mindfulness meditation was effective for reducing the stress of office workers and enhancing their interpersonal relationships.

• Journal of Korean Academy of Nursing Administration
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• v.17 no.2
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• pp.216-225
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• 2011

Purpose: In this study, the relationship between self-leadership, stress, and satisfaction among nursing students in clinical practice was examined. Method: The participants were 273 nursing students. Data collected from September to December 2010 were analyzed using descriptive statistics, t-test, ANOVA, Pearson correlation coefficients, and stepwise multiple regression. Results: The mean scores for self-leadership ($3.72{\pm}.41$), stress ($3.45{\pm}.59$), and satisfaction ($3.11{\pm}.38$) in clinical practice were above average. Self-leadership was significantly different according to year, interpersonal relationships, and satisfaction with nursing as a major. Stress in clinical practice was significantly different according to gender, year, and health status. Satisfaction in clinical practice was significantly different according to year, interpersonal relationships, and satisfaction with nursing as a major. Significant correlations were found between self-leadership and satisfaction in clinical practice, and stress and satisfaction in clinical practice. Year, self-leadership, interpersonal relationships, and stress in clinical practice were factors influencing satisfaction in clinical practice (20.0%). Conclusion: These findings indicate that there is a need to improve self-leadership, and to lessen stress in clinical practice to improve nursing students' satisfaction with clinical practice. The above-mentioned results should be reflected in the development of effective teaching methods for clinical practice.

• Journal of the Ergonomics Society of Korea
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• v.27 no.1
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• pp.1-7
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• 2008

Work related musculoskeletal disorders (WMSDs) have become a hot issue within the Korean workplace for the past several years. Recently, the effect of job related stress on WMSDs, cerebro-cardiovascular diseases, and psychiatric disorders has been steadily increasing. The study conducted questionnaire of Korea version job stress model, WMSDs from NIOSH, CES-D (Center for Epidemiologic Studies Depression Scale), and STAI (State-Trait Anxiety Inventory) against train drivers. The results of this study show that the job stress score of the train drivers is high in the areas of physical environment, job latitude, interpersonal conflict, job insecurity, and organization system. The relation between job stress and WMSDs nd, interpersonal conflict, job insecurity and organizational system. The relation between job stress and depressive disorders showed statistical significance in the areas of job demand, job insecurity and low reward. Finally, the relation between job stress and anxiety disorders showed statistical significance in areas of job demand, interpersonal conflict, job insecurity, organizational system and low reward.

• Korean Journal of Occupational Health Nursing
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• v.18 no.1
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• pp.106-115
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• 2009

Purpose: Occupational stress is a determinant risk factor for cardiovascular disease and work disability. This study aims to describe occupational stress and identify its related factors among aged security guards. Methods: A random sample of 76 aged security guards were interviewed by three research assistants. The criteria of the subjects were as follows : 50 or older male with 40 or more working hours a week working with colleagues ranged from 3 to 50. The data were collected in September, 2007 and analyzed by multiple regression using SAS Version 9.1. Results: The mean score of occupational stress among aged security guards was 47.2. The mean scores of its sub-scales were 31.3(physical environment), 33.8(occupational demand), 80.8occupational control), 44.6(interpersonal conflict), 51.3 (occupational insecurity), 53.6(occupational system), 57.5(lack of reward), and 30.3(work environment). The scores of occupational control, interpersonal conflict, and occupational insecurity were higher than the scores of Korean average occupational stress sub-scales. Significant variables affecting occupational stress and its sub-scales were work place, work type, and employment type. Conclusion: In order to reduce occupational stress among security guards, sufficient occupational control and interpersonal conflict control, appropriate reward, and employment stability should be considered. Also long working hours and work shift should be improved.

• Culinary science and hospitality research
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• v.24 no.3
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• pp.133-143
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• 2018

The purposes of this study was to investigate how interpersonal relationship stress had the impact on job attitude and turnover intention. To perform this study, total 420 questionnaire were distributed to regular hotel employees from October 16th to November 26th in 2017. Unworkable data were excluded, and final 344 usable responses were obtained for an empirical analysis. Frequency analysis, exploratory factor analysis, reliability analysis, correlation analysis and regression analysis were measured by using SPSS 18.0, respectively. For the study structure, interpersonal relationship stress primarily concentrated on the boss/staff/colleague/customer stress. Job attitude was divided into organization commitment and job satisfaction. Transfer intention was a single factor. The results of this study were shown as follows: Hypothesis 1, boss/customer stress have a negative effect on organization commitment and boss/colleague/customer stress have a negative effect on job satisfaction. Hypothesis 2, boss/customer stress have a positive effect on transfer intention. Hypothesis 3, tissue commitment have a negative effect on transfer intention. This results of this study have shown that stress management of employee is a source of management result in hotel business. This study have given to the hotel's human resource management and internal marketing for the practical implication and academical use.

• The Journal of the Korea Contents Association
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• v.18 no.6
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• pp.492-503
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• 2018

The purpose of this study was to analyze the effects of elementary school students' interpersonal stress and attitudes toward help on happiness. The subjects were 171 elementary school students. Data were analyzed using ANOVA, Pearson's correlation analysis, and hierarchical regression analysis. The results of the study are as follows. First, there was a significant negative correlation between interpersonal stress and happiness. Attitudes toward help had a significant positive correlation with happiness. Second, parents and peer relationship stress had significant negative influence on happiness. Third, help seeking attitude toward parents and teacher among the sub-factors of help seeking attitude had a significant positive influence on happiness. Fourth, the relationship between parental stress and happiness showed a significant mediating effect on parents and teacher attitude toward help. The relationship between teacher stress and happiness showed a significant mediating effect on teacher attitude toward help. The relationship between peer relationship stress and happiness had no mediating effect of attitude toward help. Based on these results, we discussed the importance of attitude toward help in the relationship between stress and elementary school students' happiness.

• Asia-Pacific Journal of Business
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• v.12 no.4
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• pp.41-52
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• 2021

Purpose - This study is to identify the relationship between the gap of in-role behaviour (IRB) on employee's interpersonal behaviour with the different perspective considering this behaviour as a social action that employees show in their work life, away from the perspective of conventional research that treats IRB as task performance. Design/methodology/approach - This study focus on the level of IRB gap that individuals have with their colleagues and its effect on the interpersonal behaviours such as helping and incivility instigation. The higher the level of difference, the more likely it would negatively affect their interpersonal behaviour through stress. The analysis was conducted on 250 employees of Korean companies through partial least squares structural equation modelling. Findings - The analysis shows that IRB gaps have a negative effect on employee's fully helping, and partly instigated incivility, in mediating stress. Implications based on the results of the study were presented in the conclusion. Research implications or Originality - The approaches and findings thus study showed are unique because most of existing studies have not tried to focus on the gap of in-role behaviour between employees and their colleagues. This study can give novels inspirations to other researchers in the related field.

• The Journal of the Korea Contents Association
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• v.20 no.9
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• pp.558-576
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• 2020

The purpose of the research was to verify the mediating effect of social support and cognitive emotional regulation strategy when office worker's emotional expressive ambivalence influences on interpersonal stress. A survey was conducted with 422 office workers from August to September of 2018. SPSS, AMOS and Mplus were used for descriptive statistics, correlation analysis, verification of structural equation modeling and mediated effect. There was a partial mediating effect in emotional expressive ambivalence of self-defense model, a complete mediating effect in relational emotional expressive ambivalence model. In both self-defense and relational emotional expressive ambivalence model, double mediation effect of passing through support and cognitive emotional regulation strategy in the relationship between emotional expressive ambivalence and interpersonal stress was significant. This study sought ways to reduce interpersonal stress by increasing the level of perception of social support and using adaptive cognitive emotional control strategies for office workers.