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http://dx.doi.org/10.20465/KIOTS.2022.8.6.099

Convergence factors Affecting Burnout of Emergency Room Nurses During the COVID-19 Pandemic  

Noh, Seung-ae (Department of Health Insurance Review Team, Hallym University Sacred Heart Hospital)
Yang, Seung Ae (Department of Nursing Health Science, Sungshin University)
Publication Information
Journal of Internet of Things and Convergence / v.8, no.6, 2022 , pp. 99-113 More about this Journal
Abstract
This study is descriptive research to investigate the effects of COVID-19 stress, interpersonal (caregiver-patient) stress, and emotional labor on burnout in emergency room (ER) nurses during the COVID-19 pandemic. The data collection of this study was conducted from December 9 to 23, 2021 with ER nurses working at five tertiary general hospitals and general hospitals of Medical Center H. The data was collected with a questionnaire using tools measuring the subjects' general & job-related characteristics, COVID-19 stress, interpersonal(caregiver-patient) stress, emotional labor and burnout. The collected data was analyzed using the SPSS/WIN 25.0 statistical program for frequency analysis, descriptive statistical analysis, independent sample t-test, one-way ANOVA, Scheffé test, correlation analysis, and multiple regression analysis. The average score of COVID-19 stress in ER nurses was 3.64, interpersonal(caregiver-patient) stress 4.35, emotional labor 3.38, and burnout 3.44. As a result of analyzing differences according to general & job-related characteristics, burnout showed a significant difference according to gender, marital status, total clinical experience, and working organization. And burnout showed a significant positive correlation with COVID-19 stress, interpersonal stress and emotional labor. As a result of multiple linear regression analysis, regional emergency medical centers and local emergency medical centers among the work organization types, interpersonal stress, COVID-19 stress, and gender and the explanatory power was 28.6%. Through these results, we intend to provide basic data for the development of an intervention program to prevent burnout of emergency room nurses and improve nursing performance at the time of a new infectious disease pandemic.
Keywords
COVID-19 stress; Interpersonal(caregiver-patient) stress; Emotional labor; burnout; Nurse;
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